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Compliance Manager GRC Reviews & Product Details


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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Compliance Manager GRC Media

Compliance Manager GRC Demo - Compliance Monitor
Device Readiness View
Compliance Manager GRC Demo - CIS Remediation Guidance
Use built-in CIS Benchmark Remediation Guidance to align device configurations with the CIS benchmarks and the selected IT security and regulatory standards
Compliance Manager GRC Demo - Compliance Monitor Ongoing Monitoring
Use Ongoing Monitoring to verify device configuration alignment and compliance
Compliance Manager GRC Demo - Risk Manager
Risk Manager provides a centralized view of IT security, data security, and compliance risks. It allows users to assign risk priorities, develop responses, and create treatment plans to streamline the risk management process and address security and compliance lapses more efficiently. This fea...
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Compliance Manager GRC Reviews (119)

Reviews

Compliance Manager GRC Reviews (119)

4.1
119 reviews

Pros & Cons

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Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Basic Data Collection System, a place to start"
What do you like best about Compliance Manager GRC?

Compliance manager can be used to track a variety of different programs that require documentation such as the CMMC. We started out with Compliance manager when it was a different product, it was a place to get started when we didn't know what we needed to be doing. It helps with the basics, gives you a place to put things, and points you in the right direction. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

Compliance manager hasn't grown or changed much at all in the 4+ years we've used it. It's basically the same, and it wasn't much to begin with. Unfortunately the system lacks many features that modern compliancy tracking systems have these days. It's basically just a paperwork portal, which could be done by something that costs a lot less. It does not effectively check any work, it does not suggest improvement, and it makes you follow a sometimes incorrect chain of events to get where you're going. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Helpful when trying to make sure clients are compliant."
What do you like best about Compliance Manager GRC?

Having all the questionairres and policies in one place makes checking for compliancy easier. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

The UI could be a little better. It's not as intuitive as the rest of Kaseya's products that I have used. Review collected by and hosted on G2.com.

Justin P.
JP
Chief Information Officer
Small-Business (50 or fewer emp.)
"Streamline Compliance Assessments for Customers"
What do you like best about Compliance Manager GRC?

Compliance Manager makes it easy to perform security attestations for customers. You can fill out the data once per year and then use the report to submit to customers and vendors asking for security reports. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

The data collection agent is bulky and cumbersome, especially in remote or mixed Mac/PC environments. It would be better if a single agent could be deployed to both Mac and PC systems via RMM that reported directly back to cloud. Review collected by and hosted on G2.com.

Dhriti S.
DS
Engineer-II, Software Development
Enterprise (> 1000 emp.)
"Compliance Manager GRC: Review"
What do you like best about Compliance Manager GRC?

With the help of Compliance Manager GRC tool , the management has become a really smooth process sighing the application. The integration across different compliance services is seamless. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

The subscription time is very limited which eventually leads to buying the subscription again. It's bit of a tedious process. There has been no much enhancements from past few years. Review collected by and hosted on G2.com.

MH
Small-Business (50 or fewer emp.)
"Compliance Manager provides a great framework for compliance audits!"
What do you like best about Compliance Manager GRC?

We really enjoy the management plan (sometimes called a POAM - Plan of Action and Milestones) for having a prioritized list of items that need to be addressed. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

Most of the downsides have been addressed in recent years. I love that CIS controls have been added. And that GRC now allows us to generate new documentation whenever desired. Review collected by and hosted on G2.com.

WH
Small-Business (50 or fewer emp.)
"Compliance is hard but GRC eases the complexity!"
What do you like best about Compliance Manager GRC?

The workflow of Compliance Manager GRC helps simplify the onboarding of resources in our compliance team. Also the ability to create the customer standards really helps. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

The only issue we have today is the level of integration with VulScan. It currently requires manual uploading for the Vulcan outpuut into Compliance Manager GRC before you can move foward. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Overpriced and Underdelivered"
What do you like best about Compliance Manager GRC?

We didn't use Compliance Manager in our business because it lacked the features we were looking for. It is also cumbersome to set up the scans and audits. There are better solutions in the industry that are a fraction of the cost and available on month-to-month terms versus the three-year commitment Kaseya demands for Compliance Manager. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

We were sold on Compliance Manager because we were told it would have all the policy templates needed to ensure our customers complied with the various compliance frameworks we were implementing with them. The reality is Compliance Manager is just a checklist of policies you should have and a way to store them once you create them yourself. There were very few useful templates, so you are on your own to create that content, which is the bulk of the work. We had to sign up for other services to access the needed policy templates. Kaseya owns Compliance Manager, meaning you get sucked in for a three-year term. We paid for three years of this service and never received any value from it. Kaseya offering us an Amazon gift card for our review is literally the most value we got from the solution! Don't give Kaseya more of your money. There are better solutions out there. Review collected by and hosted on G2.com.

Response from Rebecca Doyle of Compliance Manager GRC

Dear Partner - thank you for taking the time to write this review. We're sorry to hear your feedback. We take customer feedback extremely seriously at Compliance Manager GRC, and your feedback has been shared back with our teams internally.

Having read your review, you may not have been using the latest version of Compliance Manager GRC which was released in April of 2022. With respect to your feedback about the policies and procedures, Compliance Manager GRC includes templates for every widely supported standard such as HIPAA, NIST CSF, GDPR (both EU & UK), with frequent upgrades to include many more standards such as GLBA FTC Safeguard Rule, CIS IG1-3, NY DFS, NIST 800-171, PCI and several others, all deployed at no additional cost to existing partners.

To address your exact feedback, just last quarter we rolled out customized policy and procedure editor and writer - at no additional charge. If you need further assistance please don't hesitate to reach out to your account manager or another member of our team and we'd be happy to help in any way. Again, we apologize for your experience and wish you all the best.

See how Compliance Manager GRC improved
SS
Mid-Market (51-1000 emp.)
"A quality tool for those that need it."
What do you like best about Compliance Manager GRC?

Replacing all of our manual documentation with a centralized repository for policy made our certification process much easier. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

The product is not cheap. It would be great if they had a cost down version for SMB customers. Review collected by and hosted on G2.com.

Surya S.
SS
Enterprise (> 1000 emp.)
"Great compliance manager from Kaseya"
What do you like best about Compliance Manager GRC?

The best thing about this Compliance manager GRC is that it allows organisations to enforce policies and procedures related to IT security and regulatory compliance. It provides a centralised platform to communicate document and track adherence to these policies. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

Didn't find anything specific as of now to dislike. Just that the onboarding process and deployment can be less cumbersome than it currently is Review collected by and hosted on G2.com.

TH
Administration and Compliance Coordinator
Mid-Market (51-1000 emp.)
"Makes Managing our HIPAA Security Painless"
What do you like best about Compliance Manager GRC?

We used to struggle with audits every month for HIPAA; it was a chore to maintain our documentation in a format that was easy to access and utilize.

Compliance Manager and our HIPAA vendor make staying up to date on our HIPAA compliance easy and painless. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

HIPAA compliance can be a chore to manage. However, I don't personally hold that against Compliance Manager; ultimately, it is best for our patients.

It can be difficult to onboard new employees and manually walk them through using the software. A video training module on HIPAA practices and the software itself would be ideal. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

14 months

Average Discount

9%

Compliance Manager GRC Features
Auditing & Risk Assessment
Recommendations
Workflow Management
Dashboards and Visualizations
Sensitive Data Compliance
Training and Guidelines
Policy Enforcement
Data Preparation
Data Unification
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