--- title: COMPASS Quality Management System Reviews meta\_title: 'COMPASS Quality Management System Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 50 reviews by the users' company size, role or industry to find out how COMPASS Quality Management System works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 50 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management --- # COMPASS Quality Management System Reviews & Product Details For a 5-minute demonstration of COMPASS, go to www.creato.com/compass COMPASS is a project portfolio management system that collects and ranks ideas, allows management to engage in feedback with employees to improve ideas, rescore ideas, and approve ideas. Once ideas become projects, COMPASS will guide the end user with just-in-time tools and training. Tools are extensive and include descriptive and inferential statistics in addition to simple brainstorming tools. Training is derived from the ASQ Lean Body of Knowledge. COMPASS will always recommend the best tools and best training based on the status of the project. Reporting is extensive and includes the ability to send alerts to staff based on projects approaching milestones, running behind, or missing data. COMPASS also includes full integration with SharePoint including single sign on, for purposes of indexing work and accommodating a variety of file formats. Finally, COMPASS promotes collaboration by sending project updates automatically to all stakeholders. Finish more projects, finish more projects faster and finish projects with greater returns with the COMPASS Quality Management System. COMPASS was recognized by CIO Magazine as one of the "Top Quality Management Systems" of 2017 and 2018. * * * Seller [Creato Performance Solutions](https://www.g2.com/sellers/creato-performance-solutions) Discussions [COMPASS Quality Management System Community](https://www.g2.com/products/compass-quality-management-system/discuss) Languages Supported English Solution Type All-in-One Overview by Ian R. Lazarus (CEO, Author, Adjunct Faculty) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/compass-quality-management-system/pricing) ## Top-Rated Alternatives [ ![Microsoft Project & Portfolio Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Project & Portfolio Management") Microsoft Project & Portfolio Management 4/5(1,627) ](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) [ ![Octave Reliance (ETQ Reliance)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Octave Reliance (ETQ Reliance)") Octave Reliance (ETQ Reliance) 4.3/5(624) ](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) [ ![Greenlight Guru Quality Management System](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greenlight Guru Quality Management System") Greenlight Guru Quality Management System 4.5/5(411) ](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) [ View All Alternatives ](https://www.g2.com/products/compass-quality-management-system/competitors/alternatives) ## User Insights Average based on 50 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) AF Amy F. Performance Improvement Coordinator Hospital & Health Care Enterprise (\> 1000 emp.) 11/7/2016 "COMPASS is a solid product, with some opportunity for enhancement" 3.5/5 What do you like best about COMPASS Quality Management System? • In a smaller, rural healthcare organization, each staff member wears many hats, and we needed a Project Portfolio Management system that would allow all leaders – those with a background in improvement science and those without – to successfully implement improvement projects. COMPASS provided us with such a system – it has the capability to guide users through every step of process improvement – from idea and business case development, to following the steps of proven improvement methodologies (such as DMAIC or PDSA), to monitoring measures of success over time. Tools and tutorials are built into COMPASS, so Project Leaders have “help” along the way – they needn’t be Black Belts to lead their own teams. • COMPASS is an “electronic history book,” of sorts – we can easily view (and celebrate) every improvement we’ve implemented since 2014. • I’ve found COMPASS support to be exceptional – when I have questions or need assistance, the response is always timely and thorough. Review collected by and hosted on G2.com. What do you dislike about COMPASS Quality Management System? We’ve used COMPASS for two years, and while the system has consistently worked well for us on the front end (idea submission and prioritization of projects), we have faced some challenges with adoption once the project has been approved and launched. Users would like to see: • Better “connectivity” between the DMAIC/PDSA checklists, the tools, and the tutorials (ie, “This tool would be helpful at this stage. Click here for a tutorial on the tool. Click here to use the tool.”) • “Just-in-time” training that’s quick and easy to find (the training that’s available in the system is excellent but extensive – what if I just need a quick “refresher” on a specific tool?). • Tools that can be more easily manipulated. From a project management standpoint, I would love to see: • Enhanced data capture. For most of our projects, we’re tracking multiple measures (quality, efficiency, financial) quarterly over the course of two years. COMPASS doesn’t provide fields for multiple measures over time. • More robust reporting. See above – ideally the measures that are captured in COMPASS would pull into a report, which could be customized and could include narrative. Currently, all of my data collection and reporting exist in Excel, independent of COMPASS. Review collected by and hosted on G2.com. Recommendations to others considering COMPASS Quality Management System: The COMPASS team is open to suggestion. They’ve been able to customize a few things for our organization, and “major” requests are carefully considered for annual system enhancements. So if there’s something that’s not working for you, point it out – the COMPASS team may be able to assist. Review collected by and hosted on G2.com. What problems is COMPASS Quality Management System solving and how is that benefiting you? Healthcare is changing rapidly and drastically. While our organization has a long history of process improvement, in the wake of a changing payer mix and creative disruptions in the market it became necessary for us to push ourselves further – to “transform” the way we deliver care. How can we make our existing systems smarter, more efficient, less wasteful? How can we save money, and what new sources of revenue can we explore? COMPASS has provided us with a comprehensive performance improvement documentation structure to assist us in this work. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 6/24/2017 "Compass will facilitate Bay Area Hospital's improvement capabilty" 4.5/5 What do you like best about COMPASS Quality Management System? The ability to develop an overall view of what the organization is doing toward quality/process improvement Review collected by and hosted on G2.com. What do you dislike about COMPASS Quality Management System? Still getting used to it. Cannot answer the question. Review collected by and hosted on G2.com. Recommendations to others considering COMPASS Quality Management System: Leadership support is essential, and there is a learning curve for users. Review collected by and hosted on G2.com. What problems is COMPASS Quality Management System solving and how is that benefiting you? Developing the overall view, moving toward executive oversight and understanding of the breadth of work, developing and sustaining the common mental model. A framework for training and standardization. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 5/5/2017 "Compass as an ATS for Recruiting firm " 4/5 What do you like best about COMPASS Quality Management System? Compass is great. Easy to use and love that it's accessible from anywhere. Review collected by and hosted on G2.com. What do you dislike about COMPASS Quality Management System? Sometimes the functions are weird and you have to click a lot to get to certain things. Review collected by and hosted on G2.com. Recommendations to others considering COMPASS Quality Management System: I would highly recommend compass to others. It is an easy to use solution. I would say that it is more suited for temp agencies. Review collected by and hosted on G2.com. What problems is COMPASS Quality Management System solving and how is that benefiting you? It helps us track all our candidates. It has made me realize that I need to be better with track and make sure I track all activity. But it does help keep me organized. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Olanrewaju B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olanrewaju B.") OB Olanrewaju B. Quality Assurance/Improvement Manager Hospital & Health Care Mid-Market (51-1000 emp.) 10/20/2016 "COMPASS QMS- a worthwhile experience" 4/5 What do you like best about COMPASS Quality Management System? The Project Improvements, training/webinar has been of great value in driving projects/ideas. Review collected by and hosted on G2.com. What do you dislike about COMPASS Quality Management System? CAPA: unable to work effectively with this module due to the fact that process could not be streamline to suit our operations Review collected by and hosted on G2.com. Recommendations to others considering COMPASS Quality Management System: Compass QMS is a software that is complementary. It has the capacity to accommodate any other application that is sutiable for your operations. This shows the improvement from version 4 to version 6 which allows the vendor to adopt the principle of continual improvement which is a permanent objective for any business survival. Review collected by and hosted on G2.com. What problems is COMPASS Quality Management System solving and how is that benefiting you? Reduction of the under listed 1. Waiting Time 2. Waste Review collected by and hosted on G2.com. Show More 11/24/2016 Validated ReviewerSource: Seller invite CO Carlos O. Small-Business (50 or fewer emp.) 11/4/2016 "This program is excellent and help our organization to complete a lot of projects" 5/5 What do you like best about COMPASS Quality Management System? It is friendly and easy to use for any staff member at any level. This product has help us a manager to make really good changes in our organization to increased productivity, patient and staff satisfaction. Review collected by and hosted on G2.com. What do you dislike about COMPASS Quality Management System? Every product that they have I like. I don't have any that I don't like Review collected by and hosted on G2.com. Recommendations to others considering COMPASS Quality Management System: Any organization that would like to make changes to process they should use this system, We have used for cycle time, patient complaints, referrals and we have found change in our staff culture to be open to change. Review collected by and hosted on G2.com. What problems is COMPASS Quality Management System solving and how is that benefiting you? We are working in different project but my is cycle time, revenue, referral and other areas that we want to improve. Review collected by and hosted on G2.com. Show More 11/9/2016 Validated ReviewerSource: Organic ![Brad T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brad T.") BT Brad T. Adjunct Professor of Marketing Higher Education Mid-Market (51-1000 emp.) 10/24/2016 "Review of COMPASS QMS" 4/5 What do you like best about COMPASS Quality Management System? When working through an improvement effort, COMPASS provides a provides a framework style checklist that helps keep you on track. Review collected by and hosted on G2.com. What do you dislike about COMPASS Quality Management System? Like any software/program, there is always room for improvement. Overall there is no specific item that I particularly dislike. Review collected by and hosted on G2.com. What problems is COMPASS Quality Management System solving and how is that benefiting you? My organization utilizes COMPASS to maintain our project pipeline. This approach ensures we are focused on improving the most critical issues that need to be addressed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DO Dr O. Medical pracitioner Hospital & Health Care Mid-Market (51-1000 emp.) 11/24/2016 "Very good in QI project management. Support is very good. Product has continuously been improved." 5/5 What do you like best about COMPASS Quality Management System? Learning opportunity from other institutions/compass clients who have undertaken similar QI projects. This in itself provides an opportunity for improvement in project design and outcomes. Review collected by and hosted on G2.com. What do you dislike about COMPASS Quality Management System? Slow development of the balanced scorecard module. Else ok Review collected by and hosted on G2.com. Recommendations to others considering COMPASS Quality Management System: Compass will certainly becomes more useful and robust with more users and their feedbacks. Compass users can learn from eachother's project improvement experience and thus I would recommend the product to prospective users. Review collected by and hosted on G2.com. What problems is COMPASS Quality Management System solving and how is that benefiting you? Helped us in managing our QI projects. Hopefully with the balanced scorecard module being developed,will be helpful in managing business performance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite RS Raymond S. Senior IT Project Manager Hospital & Health Care Enterprise (\> 1000 emp.) 11/3/2016 "COMPASS is a prerequisite toolset for ongoing quality improvement efforts in healthcare." 5/5 What do you like best about COMPASS Quality Management System? The Quality Management System is designed to be user-friendly while containing key elements that administrators require for a robust healthcare organization. It also allows customization that institutions such as ours finds useful given how safety net organizations operate in the industry. Review collected by and hosted on G2.com. What do you dislike about COMPASS Quality Management System? None to mention. The product offering demonstrates on its commitment to support all QIPI endeavors. Review collected by and hosted on G2.com. What problems is COMPASS Quality Management System solving and how is that benefiting you? Adoption of organization-wide application of performance improvement. This system allows scalability to grow and expand with the knowledge-base. Universal value add by all users deployed thus far in the system. Review collected by and hosted on G2.com. Show More 11/11/2016 Validated ReviewerSource: Organic JC Jeanette C. Director of Quality Hospital & Health Care Mid-Market (51-1000 emp.) 11/8/2016 "COMPASS is a great product!" 5/5 What do you like best about COMPASS Quality Management System? COMPASS is easy to use with many available tools and tutorials. A project management tool like COMPASS allows more transparency of projects through all levels of leadership within an organization. Review collected by and hosted on G2.com. What do you dislike about COMPASS Quality Management System? COMPASS is currently not available in a mobile version, but I believe that upgrade is coming soon. Review collected by and hosted on G2.com. What problems is COMPASS Quality Management System solving and how is that benefiting you? Our organization is tackling a wide variety of performance improvement projects and COMPASS allows us to prioritize our efforts with it's built in rating system. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite KB Katherine B. Ex Director Planetree Institute for HRHCare Medical Practice Enterprise (\> 1000 emp.) 11/20/2016 "Great Platform for PI Projects " 5/5 What do you like best about COMPASS Quality Management System? Education Programs Evaluation capacity of programs tracking or historical tracking of proposals/projects Review collected by and hosted on G2.com. What do you dislike about COMPASS Quality Management System? not sure if there is something that has not worked for us.. Review collected by and hosted on G2.com. What problems is COMPASS Quality Management System solving and how is that benefiting you? Implementing the LEAN process in a large organization. We have been able to use this program in our implantation-multiple projects are able to be keyed up... Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about COMPASS Quality Management System? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about COMPASS Quality Management System ](https://www.g2.com/products/compass-quality-management-system/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago How do I get a remote demonstration of COMPASS? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/product-demonstration) GU Guest User What is COMPASS Quality Management System used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-compass-quality-management-system-used-for) [ View all Discussions ](https://www.g2.com/products/compass-quality-management-system/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/compass-quality-management-system/pricing) COMPASS Quality Management System Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_609e3b8a3e987c7d2294737ab667b2fe/sap-innovation-management.png "Product Avatar Image") SAP Innovation Management 3.9/5(18) [ Compare Now ](https://www.g2.com/compare/compass-quality-management-system-vs-sap-innovation-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_aca40b5464fcf97310dbc332c2296b5c/oracle-oracle-project-management-cloud.png "Product Avatar Image") Oracle ERP Cloud 3.8/5(38) [ Compare Now ](https://www.g2.com/compare/compass-quality-management-system-vs-oracle-oracle-project-management-cloud) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_247a41fceb9f80fcff05cf5934a24714/planview-ideaplace.png "Product Avatar Image") Planview IdeaPlace 4/5(61) [ Compare Now ](https://www.g2.com/compare/compass-quality-management-system-vs-planview-ideaplace) ##### Categories on G2 [Project and Portfolio Management](https://www.g2.com/categories/project-and-portfolio-management)[Quality Management (QMS)](https://www.g2.com/categories/quality-management-qms)[Strategic Planning and Execution](https://www.g2.com/categories/strategic-planning-and-execution) [Project and Portfolio Management](https://www.g2.com/categories/project-and-portfolio-management)[Quality Management (QMS)](https://www.g2.com/categories/quality-management-qms)[Strategic Planning and Execution](https://www.g2.com/categories/strategic-planning-and-execution)[Idea Management](https://www.g2.com/categories/idea-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best apparel business management and ERP solutions for fashion brands consolidating inventory operations across channels?](https://www.g2.com/discussions/what-are-the-best-apparel-business-management-and-erp-solutions-for-fashion-brands-consolidating-inventory-operations-across-channels)[Which event registration platforms do event teams actually stick with after the first event rather than switching to something else next time?](https://www.g2.com/discussions/which-event-registration-platforms-do-event-teams-actually-stick-with-after-the-first-event-rather-than-switching-to-something-else-next-time)[What are the best energy management platforms for facilities reducing consumption across multi-site operations?](https://www.g2.com/discussions/what-are-the-best-energy-management-platforms-for-facilities-reducing-consumption-across-multi-site-operations) [Best AP automation solutions for reducing late payment fees](https://www.g2.com/discussions/what-is-the-best-ap-automation-solution-for-reducing-late-payment-fees)[Which visitor behavior intelligence platforms work best for retail chains tracking foot traffic and marketing opt-ins?](https://www.g2.com/discussions/which-visitor-behavior-intelligence-platforms-work-best-for-retail-chains-tracking-foot-traffic-and-marketing-opt-ins%20)[What are the highest rated desktop publishing platforms for non-technical marketers who need to build professional collateral fast?](https://www.g2.com/discussions/what-are-the-highest-rated-desktop-publishing-platforms-for-non-technical-marketers-who-need-to-build-professional-collateral-fast) [Show MoreShow Less](javascript:void(0);)