COMPASS Quality Management System Reviews & Product Details

Compass is a tool our company uses every day. Amazing navigating the territories. Review collected by and hosted on G2.com.

It's very slow when added to our computers. Would like some updates on that. Review collected by and hosted on G2.com.

The simplicity and user guide of the software. It is extremely user friendly. It encourages team work within an organisation. Compass helps management to keep track of subordinates during project management. There is strict access to compass. Only registered users are allowed to access the software. The site is a very smart one that can easily be accessed once a user has internet access. Review collected by and hosted on G2.com.

The fact that 5S is just descriptive with the downloaded example. 5s cannot be practiced except its been assigned to the user. There is nothing specifically addressing the management of risk, safety or security.

It will be more appreciated if Compass can introduce a risk register to help organisations.

Compass should have a platform that helps to manage patients feedback and introduce CAPA to correct negSome information that have been saved in Compass cannot be retrieved. Review collected by and hosted on G2.com.

The ability to tailor COMPASS to meet your needs. it has so much features required for my projects and its so flexible.

Many options in COMPASS is something that excites me

It has been improved over time

Support on request has also been tremendous

Its a robust system of quality management system

Response to querries have been commendable

Simplicity of the compass software and it is very easy to use.

We really it because it is very user friendly Review collected by and hosted on G2.com.

May be too many data entry. COMPASS requires me to enter too many information during project.

The administrator can remove users but user credential still shows

It takes time to see some other data.

You may not be able to see data or project from other sources

Saved project may not be seen occasionally after you have saved them

The review process of the COMPASS is very cumbersome and needs to be worked upon. Review collected by and hosted on G2.com.

Continuous quality improvement is at the very core of innovation in the delivery of primary health care. Compass allows an integrated platform to capture disruptive innovation ideas, prioritize them and in a transparent manner drive accountability in the ongoing management of launched projects. Review collected by and hosted on G2.com.

There is really nothing that I dislike but in our quality approach we are an agnostic shop combining elements of lean, six sigma, change management etc. Compass format is decidedly a six sigma approach but the platform is easily customizable to support QI processes unique to our system. Review collected by and hosted on G2.com.

We are just getting started with COMPASS and are finding the ability to customize the processes and flows for our particular needs to be very good. A major strength of the product is our ability to specify how we are managing our projects and have the program help us do so -- our way. Review collected by and hosted on G2.com.

It performs as expected, or better. I have no dislikes, but will be looking for stronger reporting outside of the licensed users. Creato has been very responsive, so far. Review collected by and hosted on G2.com.

The tools and video provided in Compass are easy to use and very helpful in managing an improvement project. Review collected by and hosted on G2.com.

Some of the customizations options are a bit limited. Review collected by and hosted on G2.com.

Provides all staff with ability to contribute new ideas and promote quality improvement throughout the organization. Review collected by and hosted on G2.com.

Limited access to view projects by all users. User groups for particular projects should allow more users to view projects and project status. Review collected by and hosted on G2.com.

The system is easy to utilize and navigate. Review collected by and hosted on G2.com.

At this time, I currently do not any complaints. Review collected by and hosted on G2.com.

During a process improvement work session, it is easy to sign into this web-based program and pull up a tool and begin entering the information. This decreases the need to go back after the session and enter the information. The whole team gets to see the work being done in real-time and participate. Review collected by and hosted on G2.com.

There is no dislike, only additional needs. It would be great to have more tools that can be customized further and/or titles changed to what an organization is used to using. Review collected by and hosted on G2.com.

It is very user friendly and the extent of capabilities it has is very useful Review collected by and hosted on G2.com.

It logs you out if you don't use it a certain amount of times and the log out time is too short Review collected by and hosted on G2.com.

Compass is a great system for guiding you through the LEAN process. I find the DMAIC tools to be extremely helpful during quality improvement projects. The training section leaves no question unanswered. Review collected by and hosted on G2.com.

There is nothing I dislike. Navigation is simple and provides all resources needed during QI initiatives. Review collected by and hosted on G2.com.

Easy to use, flexible, user friendly, good tech support Review collected by and hosted on G2.com.

Still getting to know compass but editing set features and customizing them can be tricky. Review collected by and hosted on G2.com.

I really like using Compass. We recently changed from an outdated system and this is like a breath of fresh air. Review collected by and hosted on G2.com.

Nothing. So far everything is great and it's a smooth transition. Review collected by and hosted on G2.com.

We have been working on process improvement for our organization. It has been easy to follow the sessions and f/u with the COMPASS tools. It is user friendly and has examples built in to each tool as a reference for the proper use. Review collected by and hosted on G2.com.

No dislike I enjoy working with this tool Review collected by and hosted on G2.com.

The system is straight forward, simple to use, and provides a step by step guide for the chosen performance improvement methodology. The "Lean Training Guide" and "Tools" are a definite bonus for all COMPASS Quality Management System users. On a regular basis, COMPASS provides clinics, which assist users in how to best utilize the tools within the system. The experience behind each team member of Creative Healthcare is beyond exceptional and it is great to have the support of individuals who have the knowledge to best assist you in your performance improvement endeavors. Review collected by and hosted on G2.com.

At this time there are no concerns with the COMPASS Quality Management System. Review collected by and hosted on G2.com.

Help to Maintain organizations Knowledge Review collected by and hosted on G2.com.

Add Links to address risk & opportunities, DMAIC, and process mapping Review collected by and hosted on G2.com.

I particularly love the tools contained in each phase of the DMAIC components, online trainings, centralized reporting and the process mapping is such a valuable feature. Easy to use regardless of experience levels with COMPASS and PI work. Review collected by and hosted on G2.com.

No actual issues with the system to report. Response is based on two factors. First, our quality team are absolute rookies in using the COMPASS system thus learning curve of the basic DMAIC tools and navigation is new, exciting and commensurate with experience levels. Second, when compared to the antiquated and documentation management system, COMPASS is light years ahead of spreadsheet repositories our department used in the past. Review collected by and hosted on G2.com.

User friendly, great program for project storage Review collected by and hosted on G2.com.

I haven't had any issues using this program. I would reccome Review collected by and hosted on G2.com.

The ability to develop an overall view of what the organization is doing toward quality/process improvement Review collected by and hosted on G2.com.

Still getting used to it. Cannot answer the question. Review collected by and hosted on G2.com.

It is friendly and easy to use for any staff member at any level. This product has help us a manager to make really good changes in our organization to increased productivity, patient and staff satisfaction. Review collected by and hosted on G2.com.

Every product that they have I like. I don't have any that I don't like Review collected by and hosted on G2.com.

Learning opportunity from other institutions/compass clients who have undertaken similar QI projects. This in itself provides an opportunity for improvement in project design and outcomes. Review collected by and hosted on G2.com.

Slow development of the balanced scorecard module. Else ok Review collected by and hosted on G2.com.

The Quality Management System is designed to be user-friendly while containing key elements that administrators require for a robust healthcare organization. It also allows customization that institutions such as ours finds useful given how safety net organizations operate in the industry. Review collected by and hosted on G2.com.

None to mention. The product offering demonstrates on its commitment to support all QIPI endeavors. Review collected by and hosted on G2.com.

COMPASS is easy to use with many available tools and tutorials. A project management tool like COMPASS allows more transparency of projects through all levels of leadership within an organization. Review collected by and hosted on G2.com.

COMPASS is currently not available in a mobile version, but I believe that upgrade is coming soon. Review collected by and hosted on G2.com.

Education Programs

Evaluation capacity of programs

tracking or historical tracking of proposals/projects Review collected by and hosted on G2.com.

not sure if there is something that has not worked for us.. Review collected by and hosted on G2.com.