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COMPASS Quality Management System Reviews & Product Details

Verified User in Defense & Space
UD
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about COMPASS Quality Management System?

I like the flexibility to define types of initiatives and tailor them to each particular project. The ability to concisely capture the relevant criteria and evaluate the inputs and outputs against those criteria within the tool is invaluable. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

The interface formatting could use some help. It seems to get in the way within the browser of doing the edits. Having to expand the text boxes for each section by default, rather than having it optional to collapse them, is a bit unwieldy. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

I've led multiple process improvement and business intelligence projects using this tool. It helps the team organize the goals of the project and capture the team's inputs as well as streamline decision making. Review collected by and hosted on G2.com.

COMPASS Quality Management System Overview

What is COMPASS Quality Management System?

For a 5-minute demonstration of COMPASS, go to www.creato.com/compass COMPASS is a project portfolio management system that collects and ranks ideas, allows management to engage in feedback with employees to improve ideas, rescore ideas, and approve ideas. Once ideas become projects, COMPASS will guide the end user with just-in-time tools and training. Tools are extensive and include descriptive and inferential statistics in addition to simple brainstorming tools. Training is derived from the ASQ Lean Body of Knowledge. COMPASS will always recommend the best tools and best training based on the status of the project. Reporting is extensive and includes the ability to send alerts to staff based on projects approaching milestones, running behind, or missing data. COMPASS also includes full integration with SharePoint including single sign on, for purposes of indexing work and accommodating a variety of file formats. Finally, COMPASS promotes collaboration by sending project updates automatically to all stakeholders. Finish more projects, finish more projects faster and finish projects with greater returns with the COMPASS Quality Management System. COMPASS was recognized by CIO Magazine as one of the "Top Quality Management Systems" of 2017 and 2018.

COMPASS Quality Management System Details
Languages Supported
English
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Product Description

COMPASS® Quality Management System is a project portfolio management system that manages an organization's quality and performance improvement activity.

How do you position yourself against your competitors?

No other product is as comprehensive in the PPM space as COMPASS. Key differentiators include:

(1) Only product to incorporate both tools AND training
(2) Tools are simpler but more robust than Minitab, the industry standard for statistical analysis
(3) Only product with full integration and single sign-on with SharePoint
(4) Licensees can recover investment cost by eliminating investments in redundant tools including online training, statistical analysis, project management and process mapping. COMPASS contains all these features in one package

A 5-minute demonstration of COMPASS is available at www.creato.com/compass


Seller Details
Year Founded
1998
HQ Location
Del Mar, CA
Twitter
@Cre8tvOutcomes
420 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®

Ian R. L.
IL
Overview Provided by:
CEO, Author, Adjunct Faculty

Recent COMPASS Quality Management System Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Excellent system for defining and tracking continuous improvement initiatives."
I like the flexibility to define types of initiatives and tailor them to each particular project. The ability to concisely capture the relevant cri...
Chad C.
CC
Chad C.Enterprise (> 1000 emp.)
5.0 out of 5
"COMPASS - Significant maturation catalyst to our Continuous Improvement program and culture"
The structured & standardized solution to managing a large portfolio of improvement projects The ability for the project leader and team to access ...
SC
Stecy C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Quality Management"
I have been in search of a good audit system software that meets the needs of my agency's quality management program. After working with the COMPAS...
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COMPASS Quality Management System Media

COMPASS Quality Management System Demo - COMPASS Main Menu
COMPASS Main Menu
COMPASS Quality Management System Demo - Reporting Portal
Reporting Portal gives global view and a series of discreet reporting options
COMPASS Quality Management System Demo - Just-in-Time Performance Improvement Training
COMPASS includes American Society for Quality's Lean Online Training
COMPASS Quality Management System Demo - COMPASS Tools
COMPASS offers comparable tools to most commercially available packages today
Answer a few questions to help the COMPASS Quality Management System community
Have you used COMPASS Quality Management System before?
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49 out of 50 Total Reviews for COMPASS Quality Management System

4.2 out of 5
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Overall Review Sentiment for COMPASS Quality Management SystemQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Chad C.
CC
Continuous Improvement Program Lead
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about COMPASS Quality Management System?

The structured & standardized solution to managing a large portfolio of improvement projects

The ability for the project leader and team to access tools and training at the point of use and real-time

The ability to access and pull all backend data for customized reporting on our execution performance

The willingness and capability of Creato's team to deliver the solution we needed that aligns with our business's needs Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

Any obstacle or dislike has been and continues to be addressed by Creato's team. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

We use COMPASS to drive improvement in all area's of the Business Value Stream. From front-end business processes through back-end business processes. COMPASS is instrumental in our strategic planning as well as ensuring execution. Review collected by and hosted on G2.com.

SC
Director of Quality Management
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about COMPASS Quality Management System?

I have been in search of a good audit system software that meets the needs of my agency's quality management program. After working with the COMPASS system for its functionality with performance improvement projects, I have also found that it has the capabilities to provide the support I need from beginning to end in the audit process, to include Corrective Action/Preventive Action (CAPA). COMPASS is easy to navigate and has plenty of customizable capabilities. I like the idea of having a "one-stop shop" for a total quality management system that allows audits, CAPA's, and performance improvement projects all in the same place. Not to mention, the technical support I receive is excellent when I am needing that extra support to help guide me along the way. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

None. I look forward to each release of the next version because it always offers something beneficial to me. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

I am starting to use it more for an auditing program to include CAPAs and performance improvement projects. Review collected by and hosted on G2.com.

DD
Principal Consultant
More Options
Validated Reviewer
Review source: Organic
What do you like best about COMPASS Quality Management System?

The COMPASS Quality Management System includes a great Ideation module that aids in facilitating the gathering, ranking, and selection of improvement initiatives. It has an easy-to-use set of tools and templates for problem solving and improvement. This toolset makes it much easier to quickly create value stream maps, fishbone diagrams, CTQ trees, etc. Finally, its reporting capabilities are unparalleled. It can quickly create everything from A3 reports for individual problem solving/improvement efforts to reports that summarize the aggregate progress of all current initiatives. I would highly recommend COMPASS to anyone looking for a comprehensive system for identifying, executing, and overseeing process improvement initiatives. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

I can't think of anything to dislike about COMPASS. Over the years I have been using it, there is constant innovation of features. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

I have used COMPASS to gather and rank ideas / potential initiatives, manage projects and problem solving efforts, and view company progress. The types of improvements realized range from defect reduction to Turnaround Time reduction to increased capacity. COMPASS removes much of the waste associated with tracking and managing projects, so that we could focus on making the improvements happen. Review collected by and hosted on G2.com.

ME
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about COMPASS Quality Management System?

I like the ability to manage unlimited project templates for DMAIC and other CI methods. Excellent project tracking and reporting capabilities. It also includes a robust ideation module. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

No dislikes, particularly since the company is flexible and offers the ability to customize features unique to the organization. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

We are a Lean Six Sigma training and consulting company based in Canada. We needed a solution for our clients that offers a more efficient, effective, and standardized way for managing and tracking their portfolio of improvement projects. From defining the problem or opportunity, goal setting, project scope, business case, timelines, stakeholders, milestones, action steps, metrics, reporting etc. COMPASS fills this gap with an intuitive solution. Review collected by and hosted on G2.com.

LW
Quality Management
More Options
Validated Reviewer
Review source: Organic
What do you like best about COMPASS Quality Management System?

HAs all the Lean processes defined for ease? The ability to add ideas is crucial. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

Staff reflected it would be much easier if all sections could be easily connected. Staff reported the need to go from one to the next and it can be a little cumbersome Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

Clinic flow, Whiteboards, Policy and procedure flow, Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
CH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about COMPASS Quality Management System?

Tools and training are useful for any number or size of projects. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

Training modules could be more engaging. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

Organization was able to increase employee satisfaction by improving the process of EHR input, saving time and money, while increasing productivity. Review collected by and hosted on G2.com.

HM
Marketing and Communications Strategist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about COMPASS Quality Management System?

I like all of the tools that are available to help develop the project idea and carry it forward. I also like that there are modules that show you how to use these tools. The "Drive Project" section of the software is great--it really defines each step one needs to take to move forward. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

It's not the most intuitive, a user needs to explore the software a bit to get used to it. The categories on the homepage don't match the menu that you see on the other pages. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

Lots of process improvement happening across the company, from patient and staff satisfaction to billing issues. This definitely helps someone define a project and not get too over their head. There are lots of tools that help you scope down a project so it's achievable and measurable. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about COMPASS Quality Management System?

The modules help you to navigate the software, I'm not computer friendly as the younger people so I need the help and the modules allow me to get the help without asking from my team members Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

I don't like the homepage options, its hard to understand sometimes where to go but I am also not a computer person so that could be the issue as well because my team members don't seem to have a issue with it. Review collected by and hosted on G2.com.

Recommendations to others considering COMPASS Quality Management System:

Look at the cost of set up, sometimes it is better to have someone come out and give a tutorial on the software and set it up. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

Management of quality throughout the entire company, it has also help us to plan out projects and break down the project so that nothing is over looked and everything can be discuss. Review collected by and hosted on G2.com.

Nicholas C.
NC
Co-Founder & Executive Director
Media Production
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about COMPASS Quality Management System?

Wealth of tutorials, tools, resources, templates, reports, etc. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

Interface was confusing, daunting, a turn off for already busy people to learn and navigate. It's a little better now, or maybe a lightbulb went off and I see it more clearly now. Also, I'm not a big fan of the ideas and scoring sections, and I don't like to be overly forced to use the tools provided. Some tools and charts created outside of compass are more visually appealing and easier to use; I don't always want to use a macro-enabled tool provided by compass. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

improving the use and utility of a data collection tool for patient engagement activities across entire network. Review collected by and hosted on G2.com.

Brittany E.
BE
Account Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about COMPASS Quality Management System?

Compass is a tool our company uses every day. Amazing navigating the territories. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

It's very slow when added to our computers. Would like some updates on that. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

It's a lot easier tracking accounts and leaving notes on accounts to follow up with . Review collected by and hosted on G2.com.