The granularity and customizations. Limitless configurations. Review collected by and hosted on G2.com.
Support for one. Recently, its become very difficult to get proper support. The reporting tools are extremely difficult to use, often resulting in just a "wall of text" with no context or what anything means. The aging of backups, if you misconfigure or walk into a pre-set CV can be extremely difficult to recover space or get rid of backups that are not needed. Not very intuitive. Review collected by and hosted on G2.com.
