--- title: Commvault Cloud Reviews meta\_title: 'Commvault Cloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 191 reviews by the users' company size, role or industry to find out how Commvault Cloud works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 191 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- ### Commvault Cloud Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **security and backup capabilities** of Commvault Cloud, ensuring robust protection for their data. [(11 mentions)](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1190357&qs=pros-and-cons#reviews) Users love the **ease of use** of Commvault Cloud, making backup maintenance simple and cost-effective. [(10 mentions)](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1189467&qs=pros-and-cons#reviews) Users value the **ease of use and thorough backup solutions** offered by Commvault Cloud for data protection. [(7 mentions)](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1189695&qs=pros-and-cons#reviews) Users appreciate the **high reliability** of Commvault Cloud for seamless data management across hybrid and multi-cloud environments. [(7 mentions)](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1189271&qs=pros-and-cons#reviews) Users value the **automation** in Commvault Cloud, simplifying complex data protection tasks and reducing manual effort. [(6 mentions)](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1189435&qs=pros-and-cons#reviews) Users find the **complex setup** of Commvault Cloud challenging, often requiring extensive knowledge and time for configuration. [(8 mentions)](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1190508&qs=pros-and-cons#reviews) Users find the **interface complex** , making it challenging for new users to navigate and configure effectively. [(7 mentions)](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1189476&qs=pros-and-cons#reviews) Users find the **complexity of Commvault Cloud** challenging, particularly for new users due to advanced configurations and settings. [(4 mentions)](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1189262&qs=pros-and-cons#reviews) Users find the **difficult learning** process of Commvault Cloud challenging, particularly for newcomers and smaller IT teams. [(4 mentions)](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1189547&qs=pros-and-cons#reviews) Users find the **cost of Commvault Cloud** to be quite high, creating frustration and regret over the purchase. [(4 mentions)](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1190334&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Commvault Cloud ##### 1. Security Users value the **security and backup capabilities** of Commvault Cloud, ensuring robust protection for their data. [ See 11 mentions ](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1190357&qs=pros-and-cons#reviews) See Related User Reviews ![Ajay T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay T.") AT Ajay T. Small-Business (50 or fewer emp.) 4.5/5 "Scalable Backup Solutions for Hybrid Environments" What do you like about Commvault Cloud? Commvault Cloud provides a unified platform for on-premises, cloud, and hybrid data protection. One of the most significant benefits is the ease with ![Jasvinder S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasvinder S.") JS Jasvinder S. Mid-Market (51-1000 emp.) 3.5/5 "Robust Protection, Complex Setup" What do you like about Commvault Cloud? I like that Commvault Cloud is reliable and easy to manage once set up. It provides one platform for all backups—servers, VMs, and cloud—with strong a ##### 2. Ease of Use Users love the **ease of use** of Commvault Cloud, making backup maintenance simple and cost-effective. [ See 10 mentions ](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1189467&qs=pros-and-cons#reviews) See Related User Reviews ![Ajay T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay T.") AT Ajay T. Small-Business (50 or fewer emp.) 4.5/5 "Scalable Backup Solutions for Hybrid Environments" What do you like about Commvault Cloud? Commvault Cloud provides a unified platform for on-premises, cloud, and hybrid data protection. One of the most significant benefits is the ease with ![Jasvinder S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasvinder S.") JS Jasvinder S. Mid-Market (51-1000 emp.) 3.5/5 "Robust Protection, Complex Setup" What do you like about Commvault Cloud? I like that Commvault Cloud is reliable and easy to manage once set up. It provides one platform for all backups—servers, VMs, and cloud—with strong a ##### 3. Backup Solutions Users value the **ease of use and thorough backup solutions** offered by Commvault Cloud for data protection. [ See 7 mentions ](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1189695&qs=pros-and-cons#reviews) See Related User Reviews ![Ajay T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay T.") AT Ajay T. Small-Business (50 or fewer emp.) 4.5/5 "Scalable Backup Solutions for Hybrid Environments" What do you like about Commvault Cloud? Commvault Cloud provides a unified platform for on-premises, cloud, and hybrid data protection. One of the most significant benefits is the ease with ![Jasvinder S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasvinder S.") JS Jasvinder S. Mid-Market (51-1000 emp.) 3.5/5 "Robust Protection, Complex Setup" What do you like about Commvault Cloud? I like that Commvault Cloud is reliable and easy to manage once set up. It provides one platform for all backups—servers, VMs, and cloud—with strong a ##### 4. Reliability Users appreciate the **high reliability** of Commvault Cloud for seamless data management across hybrid and multi-cloud environments. [ See 7 mentions ](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1189271&qs=pros-and-cons#reviews) See Related User Reviews ![Ajay T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay T.") AT Ajay T. Small-Business (50 or fewer emp.) 4.5/5 "Scalable Backup Solutions for Hybrid Environments" What do you like about Commvault Cloud? Commvault Cloud provides a unified platform for on-premises, cloud, and hybrid data protection. One of the most significant benefits is the ease with ![Jasvinder S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasvinder S.") JS Jasvinder S. Mid-Market (51-1000 emp.) 3.5/5 "Robust Protection, Complex Setup" What do you like about Commvault Cloud? I like that Commvault Cloud is reliable and easy to manage once set up. It provides one platform for all backups—servers, VMs, and cloud—with strong a ##### 5. Automation Users value the **automation** in Commvault Cloud, simplifying complex data protection tasks and reducing manual effort. [ See 6 mentions ](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1189435&qs=pros-and-cons#reviews) See Related User Reviews ![Ajay T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay T.") AT Ajay T. Small-Business (50 or fewer emp.) 4.5/5 "Scalable Backup Solutions for Hybrid Environments" What do you like about Commvault Cloud? Commvault Cloud provides a unified platform for on-premises, cloud, and hybrid data protection. One of the most significant benefits is the ease with ![Jasvinder S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasvinder S.") JS Jasvinder S. Mid-Market (51-1000 emp.) 3.5/5 "Robust Protection, Complex Setup" What do you like about Commvault Cloud? I like that Commvault Cloud is reliable and easy to manage once set up. It provides one platform for all backups—servers, VMs, and cloud—with strong a ### 5 Cons or Disadvantages of Commvault Cloud ##### 1. Complex Setup Users find the **complex setup** of Commvault Cloud challenging, often requiring extensive knowledge and time for configuration. [ See 8 mentions ](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1190508&qs=pros-and-cons#reviews) See Related User Reviews ![Ajay T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay T.") AT Ajay T. Small-Business (50 or fewer emp.) 4.5/5 "Scalable Backup Solutions for Hybrid Environments" What do you dislike about Commvault Cloud? The initial setup may be a little challenging, especially for inexperienced users or smaller IT teams. There is a considerable learning curve for sett ![Jasvinder S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasvinder S.") JS Jasvinder S. Mid-Market (51-1000 emp.) 3.5/5 "Robust Protection, Complex Setup" What do you dislike about Commvault Cloud? Commvault Cloud is powerful, but it’s still complex to set up and manage. The console can feel heavy, and some tasks take time. Making the setup and i ##### 2. Complex Interface Users find the **interface complex** , making it challenging for new users to navigate and configure effectively. [ See 7 mentions ](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1189476&qs=pros-and-cons#reviews) See Related User Reviews ![Jasvinder S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasvinder S.") JS Jasvinder S. Mid-Market (51-1000 emp.) 3.5/5 "Robust Protection, Complex Setup" What do you dislike about Commvault Cloud? Commvault Cloud is powerful, but it’s still complex to set up and manage. The console can feel heavy, and some tasks take time. Making the setup and i AV Ankush v. Small-Business (50 or fewer emp.) 4.0/5 "Enterprise-Grade Simplicity with Powerful Features and Reliable Support" What do you dislike about Commvault Cloud? While Commvault Cloud is very powerful, the breadth of features can introduce complexity. Advanced configurations and troubleshooting often require de ##### 3. Complexity Users find the **complexity of Commvault Cloud** challenging, particularly for new users due to advanced configurations and settings. [ See 4 mentions ](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1189262&qs=pros-and-cons#reviews) See Related User Reviews ![Jasvinder S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasvinder S.") JS Jasvinder S. Mid-Market (51-1000 emp.) 3.5/5 "Robust Protection, Complex Setup" What do you dislike about Commvault Cloud? Commvault Cloud is powerful, but it’s still complex to set up and manage. The console can feel heavy, and some tasks take time. Making the setup and i AV Ankush v. Small-Business (50 or fewer emp.) 4.0/5 "Enterprise-Grade Simplicity with Powerful Features and Reliable Support" What do you dislike about Commvault Cloud? While Commvault Cloud is very powerful, the breadth of features can introduce complexity. Advanced configurations and troubleshooting often require de ##### 4. Difficult Learning Users find the **difficult learning** process of Commvault Cloud challenging, particularly for newcomers and smaller IT teams. [ See 4 mentions ](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1189547&qs=pros-and-cons#reviews) See Related User Reviews ![Ajay T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay T.") AT Ajay T. Small-Business (50 or fewer emp.) 4.5/5 "Scalable Backup Solutions for Hybrid Environments" What do you dislike about Commvault Cloud? The initial setup may be a little challenging, especially for inexperienced users or smaller IT teams. There is a considerable learning curve for sett ![Jasvinder S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasvinder S.") JS Jasvinder S. Mid-Market (51-1000 emp.) 3.5/5 "Robust Protection, Complex Setup" What do you dislike about Commvault Cloud? Commvault Cloud is powerful, but it’s still complex to set up and manage. The console can feel heavy, and some tasks take time. Making the setup and i ##### 5. Expensive Users find the **cost of Commvault Cloud** to be quite high, creating frustration and regret over the purchase. [ See 4 mentions ](https://www.g2.com/products/commvault-cloud/reviews?filters%5Bsentiment_snippet%5D=1190334&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Worst support I have ever had in my whole long career" What do you dislike about Commvault Cloud? We have had this product for several months and I can’t get it to work and every case I have created gets an automated message every week saying they ![Anurag C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anurag C.") AC Anurag C. Small-Business (50 or fewer emp.) 4.5/5 "Commvault Made Backup Management Simple" What do you dislike about Commvault Cloud? The initial setup might be a little too much for new users to handle. A few high-level settings were not very clear, and one had to look into the docu "G "Jay" John E. G. Mid-Market (51-1000 emp.) 7/10/2023 "In a word: Reliable." 4/5 What do you like best about Commvault Cloud? It can be counted on, unlike many other systems I've used. Review collected by and hosted on G2.com. What do you dislike about Commvault Cloud? It's a bit clunky sometimes and the education material should be updated but still a great product. Review collected by and hosted on G2.com. What problems is Commvault Cloud solving and how is that benefiting you? Reliable backup of petabytes of data and trustworthy process designs from support. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![NIKITA S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NIKITA S.") NS NIKITA S. Senior Analyst Enterprise (\> 1000 emp.) 3/25/2023 "one of the best backup Backup & Recovery tool in the market" 5/5 What do you like best about Commvault Cloud? commvault backup and recovery provide enterprise solutions supporting all types of agents like MYSQL, Oracle, VMs etc. it is a best tool for backing up, copy replication. Review collected by and hosted on G2.com. What do you dislike about Commvault Cloud? Configuration and set up the environment in commvault is little bit tough for beginners. Compared to other tools, Cost is high for small businesses. Review collected by and hosted on G2.com. What problems is Commvault Cloud solving and how is that benefiting you? Commvult supports all types of agents to be backup up with the advanced feature. The workflow feature helps to customize the work and reduce the man effort. Reporting helps to get the failure details and changes made to the environment. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite VC Vikas C. Enterprise (\> 1000 emp.) 7/10/2023 "Very reliable and User-friendly product." 5/5 What do you like best about Commvault Cloud? Metallic is very user-friendly product in terms of Administration and Usage. Review collected by and hosted on G2.com. What do you dislike about Commvault Cloud? That would be great if performance could be further improved for SharePoint backup! Review collected by and hosted on G2.com. What problems is Commvault Cloud solving and how is that benefiting you? Do not need to worry about disk space utilization and reliablility. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![vaibhav j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "vaibhav j.") VJ vaibhav j. SME Windows Server Banking Enterprise (\> 1000 emp.) 2/19/2023 "Exremely flexible backup and recovery tool" 3.5/5 What do you like best about Commvault Cloud? its flexibility to integrate with different hardware and software , its crossplatform so very easy to integrate amond complex IT infrastructures. it is also very easy to use Review collected by and hosted on G2.com. What do you dislike about Commvault Cloud? The customer support from Commvault team is some times not up to the mark. the cost is very high as compared to alternatives. Maintenance requires very skilled personal just to manage the platform Review collected by and hosted on G2.com. What problems is Commvault Cloud solving and how is that benefiting you? We have a very complex IT infrastructure having Windows, linux, VMware cloud solutions which require a very complex level of Backup of data . Commvault is very easy to integrate across our infrastructure Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") ER Verified User in Retail Enterprise (\> 1000 emp.) 8/8/2023 "Quick Commvault review" 5/5 What do you like best about Commvault Cloud? I like the number of offerings and the help that Commvault provides. Review collected by and hosted on G2.com. What do you dislike about Commvault Cloud? I'm not sure that I have a downside specifically. We are exploring the iSeries module and keeping an open mind. We have heard concerns. Review collected by and hosted on G2.com. What problems is Commvault Cloud solving and how is that benefiting you? Secure storage and encrypting data. Currently focussed on immutability. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shweta D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shweta D.") SD Shweta D. Process Developer Enterprise (\> 1000 emp.) 3/21/2023 "Commvault Review - Backup Tool" 5/5 What do you like best about Commvault Cloud? Commvault provide more reliable and advance feature than other tools. We can take the backup of any agents with any types of backup types and restore it as per requirement. Review collected by and hosted on G2.com. What do you dislike about Commvault Cloud? Commvault is little bit expensive side especially for small and mid range business. Otherwise it is good backup and disaster tool. Review collected by and hosted on G2.com. What problems is Commvault Cloud solving and how is that benefiting you? We can take backup of any range of servers and VMs present in environment. We can easily restore the data within the retention period. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kavi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kavi R.") KR Kavi R. Lead Analyst Enterprise (\> 1000 emp.) 3/21/2023 "Commvault user experience review" 4.5/5 What do you like best about Commvault Cloud? The commvault backup tool is easy to configure once the network is established . It has options to manage all parameters for backup and restore Review collected by and hosted on G2.com. What do you dislike about Commvault Cloud? There are lots of options and parameters available in the tool. Hence it is sometimes difficult to remember where the required option is located . Review collected by and hosted on G2.com. What problems is Commvault Cloud solving and how is that benefiting you? We use it for daily incremental and weekly full backup of oracle database. Also we use it for taking file system backup Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Simon L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon L.") SL Simon L. Technical Officer Mid-Market (51-1000 emp.) 8/5/2022 "365 Metallic and on-prem off-site Metallic storage user" 2.5/5 What do you like best about Commvault Cloud? Ease of setting up 365 backups and pricing based on per user rather than the size of data, as OneDrive accounts can hold a lot of data. Constantly being updated and improved. Review collected by and hosted on G2.com. What do you dislike about Commvault Cloud? I'm sorry to say that the renewal and support have let us down. Currently also using Metallic for our on-prem off-site backups and although the purchase order was submitted in time, our backups have been stopped because the account manager was on holiday and the renewal wasn't processed in time. Very disappointed that a critical backup service like this can be suddenly stopped. Review collected by and hosted on G2.com. What problems is Commvault Cloud solving and how is that benefiting you? Keeping all our Microsoft 365 data backed up and giving us that additional benefit of longer retention periods than the basic Microsoft ones. We feel a lot more confident that should data be accidentally deleted, we will be able to restore it quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") EH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 7/21/2023 "Commvault Backup &Recovery" 4/5 What do you like best about Commvault Cloud? Commvault is easy to use and reliable.Their dashboads are easy to follow. Review collected by and hosted on G2.com. What do you dislike about Commvault Cloud? Sometimes support does not get back in a timely manner. Review collected by and hosted on G2.com. What problems is Commvault Cloud solving and how is that benefiting you? Immutable daily backups are being done and reliable! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JK Jeremiah K. IT cOORDINATOR Mid-Market (51-1000 emp.) 7/28/2022 "Data Retention & easy to use GUI. Also WORM good for financial institutions to meet FINRA." 5/5 What do you like best about Commvault Cloud? Metallic is really good for email backup. It has an easy to to use graphical interface and it is self-explanatory, I was able to create our email backup without any help. It has a lot of features like the retention policy that meets FINRA and SEC requirements for financial institutions. It has WORM (Read once Write Many) capabilities which makes retention very good. I check on the Backup once a week and everything is there. I could go to bed with Metallic Backup! Review collected by and hosted on G2.com. What do you dislike about Commvault Cloud? It is slow when retrieving data. It takes a long time probably because it pulls data from a distant server in a low-level container. If that can be improved, Metallic will be on top! Review collected by and hosted on G2.com. What problems is Commvault Cloud solving and how is that benefiting you? Email Backup Retention policy compliance Review collected by and hosted on G2.com. 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