TB
Timur B.
President
Small-Business (50 or fewer emp.)
"An easy-to-use support ticket system which can be used for multiple brands"
4/5
What do you like best about Communication?

We have three brands and were able to connect seven of our support email inboxes in one "Communication" dashboard. The set-up for very easy and now we don't miss any important emails from our customers that need to be addressed.Easy to assign tickets to your co-workers and to follow-up if needed. Review collected by and hosted on G2.com.

What do you dislike about Communication?

The email threads don't always sync, and sometimes customers don't see their own email they sent. I understand this issue is being addressed and should be resolved soon. Review collected by and hosted on G2.com.

SZ
Sprite Z.
Online marketing consultant
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Clean and really fast loading platform"
4.5/5
What do you like best about Communication?

I really like communication because its so fast. Normally this kind of saas the platforom quite slow but communication very different for others in the market. Review collected by and hosted on G2.com.

What do you dislike about Communication?

Its still really early state of developing and I think we need more time for this platform. but I believe communicaiton will get more things that I want. Review collected by and hosted on G2.com.

CA
Charlton A.
Information Technology Manager
Computer Software
Small-Business (50 or fewer emp.)
"A brilliant Help Desk solution."
5/5
What do you like best about Communication?

Through this tool,it's possible to provide customers support services to our clients.

It's simple to engage with all our clients seamlessly through this tool.

This software enhances live chatting with our clients.

Has a clean and well designed users interface making it simple to use. Review collected by and hosted on G2.com.

What do you dislike about Communication?

I lack anything to complain as this tool matches all our needs. Review collected by and hosted on G2.com.

Sutee L.
SL
Sutee L.
CEO
Consulting
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Setting up is quite easy. It works for my business"
4.5/5
What do you like best about Communication?

easy to setup; I can set it up and start working within 12 minutes on my wordpress. Review collected by and hosted on G2.com.

What do you dislike about Communication?

UI in control panel, It's too simple (need to tweak a little bit) Review collected by and hosted on G2.com.

Suttichai R.
SR
Suttichai R.
Webmaster
Small-Business (50 or fewer emp.)
"The system is very fast."
5/5
What do you like best about Communication?

The system is very fast

I can combine clients to answer questions in one place. Review collected by and hosted on G2.com.

What do you dislike about Communication?

The price is not cheap Sometimes, if I have to change the domain name, several steps have to be taken. Review collected by and hosted on G2.com.

Ratchanon C.
RC
Ratchanon C.
Marketing Consultant
Small-Business (50 or fewer emp.)
"Easy to use and manage all in the one place"
0/5
What do you like best about Communication?

Easy to manage all the customer's tickets in one place that makes it easy to take a look and enhance business performance.

The frequently asked questions can be solved in a few seconds with "Canned Replies" Review collected by and hosted on G2.com.

What do you dislike about Communication?

No highlight background color or something on the inbox dashboard. Review collected by and hosted on G2.com.

anucha a.
AA
anucha a.
Marketing Agency
Small-Business (50 or fewer emp.)
"It works fast, light, doesn't look messy, and the price is affordable."
4.5/5
What do you like best about Communication?

It works fast, light, doesn't look messy Review collected by and hosted on G2.com.

What do you dislike about Communication?

The mask design needs to be improved, and I hope the pattern is still simple. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Love the product!"
4.5/5
What do you like best about Communication?

The apps is very easy to use. Also, the installation is very simple. No matter you are a beginner or expert. Communication will fit for all. The Speed of the app is crazy, you need to try them out. Review collected by and hosted on G2.com.

What do you dislike about Communication?

Using with up to 10 user will cost you more. Review collected by and hosted on G2.com.