[ Commune Reviews ](https://www.g2.com/products/commune-2025-04-24/reviews) [ Commune Reviews ](https://www.g2.com/products/commune-2025-04-24/reviews) # Commune Features ##### ## Community Building (9) Member Profiles Manages user profiles and contact records by allowing members to create and customize profiles with personal information and activity, while automatically uploading and maintaining this data within the company’s contact database. Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Member Discovery Helps members find and connect with relevant community members. Member Referrals Allows members to invite and refer new members to join the community. Community Spaces Enables the creation of dedicated spaces or groups to organize community content and discussions. Paid Memberships Allows monetization through paid access or subscription-based community tiers with built-in access control. Multimedia Sharing Enables sharing of images, videos, files, and other media within the community. Courses Supports hosting and delivering structured learning content directly within the community. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Show More ##### ## Community Improvement (3) Gamification Helps engage members through gamification features such as points, rewards, and engagement metrics. Polls & Questions Provides native tools to create polls and ask questions within the community. Automation Rules Allows administrators to automate community workflows and actions. Show More ##### ## Customer Analytics (6) Community Insights Identifies member behavior trends, popular topics, and sentiment across the community. Community Engagement Analytics Provides tools to measure and analyze member engagement, participation, and activity within the community. Downloadable Reports Provides functionality to download community data and reports in multiple formats. ROI Tracking Tracks return on investment from community efforts, including retention, engagement, and revenue impact. Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Activity Tracking Track and document all activities across devices, networks, and other systems Show More ##### ## Community Management (15) Community Feeds & Discussions Enables members to participate in discussion threads or activity feeds within the community platform. Live Streaming Allows hosts to broadcast live video sessions directly to the community without requiring third-party tools. Chat & Messaging Allows real-time or asynchronous messaging between members within the platform. Events Management Supports creating, hosting, and managing virtual or in-person community events within the platform. Admin Roles & Permissions Allows admins to assign roles and control access to features, content, and moderation tools. Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Group Management Organize and edit a group of people's policy and members Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Membership Management Database of members to track personal information of individuals and families Email Management Manage, store and organize emails within the system or via third-party apps Website Management Built-in website builder or integration with third-party site Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Calendar Management Track and manage schedules and meetings via an integrated calendar Show More ##### ## Information Distribution (7) News Feed Allows information to be distributed via a scrolling news feed. Newsletter Allows information to be distributed via newsletter. Notifications Allows information to be distributed via push notification. Email Allows information to be distributed via email. Multi-Channel Sharing Allows administrators to deliver information through multiple channels at once. Mass Notifications Send messages to multiple recipients at the same time Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Show More ##### ## Employee Engagement (11) Employee Generated Content Able to share pictures, videos or external articles, and users can participate in the communication if authorized Confirmation Allows employees to confirm that they have received or read a piece of content. Comments Allows employees to leave comments on posts within the application. Inline Translation Automatically translates information via machine translation. Administrative Access Allows administrators to set permissions within the application. Content Interaction Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too. Surveys (global & local) Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc. Chat Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.). Mobile Access Access software remotely via mobile devices Real-Time Chat Engage in direct, instant messaging with customers, users, etc. Live Chat Ability to chat online in real time Show More ##### ## User Experience & Accessibility - Employee Communications (17) Native Mobile Application Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers. Branded Experience Provides customizable web platform for colors, fonts, company branding etc. Personalized Ux Experience Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests. Audience Management & Creation Creates segmentation groups and communication audiences to target messages, content, features access, etc. Newsletter Management Create and update newsletter content to increase engagement Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Email Management Manage, store and organize emails within the system or via third-party apps Visitor Management Allow organizations to streamline the check-in process for visitors. Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Screensaver Management Create/control content and visuals for deployment on multiple screensavers Calendar Management Track and manage schedules and meetings via an integrated calendar Document Management Store, manage, and track all electronic documents in a centralized location Knowledge Management Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Task Management Create, manage and track all task activities and progression Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Workflow Management Create, design and manage workflows for repetitive tasks File Management Create, save, and store files Show More ##### ## Content Distribution - Employee Communications (4) Newsfeed Displays application newsfeed content in an engaging and modern manner. Newsletter Engine Allows for reaching employees through the Integrated newsletter builder via email Multi-Channel Sharing Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc. File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Show More ##### ## Additional Features - Employee Communications (4) Emergency Notifications Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button. Analytics Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who. Integrations Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc. Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Show More ##### ## Agentic AI - Online Community Management (9) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Third-Party Integrations Set up connections to third-party platforms to improve business processes Multi-Language Manage and support multiple languages Show More ##### ## Agentic AI - Employee Communications (3) Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Multi-Language Manage and support multiple languages Show More ##### ## Additional Functionality (69) Event Calendar A list of events with their respective dates Live Streaming Live stream to multiple devices simultaneously Digital Signage Digital displays use technologies such as LCD, LED, projection and e-paper Chat/Messaging Communicate using direct chat or messages within the system Employee Directory Access names, contact information, and roles of employees in a centralized repository Single Sign On Allow users to access multiple services after entering their login credentials once Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Customizable Branding Add customized logos and colors to align with company branding Employee Communities Access Controls/Permissions Define levels of authorization for access to specific files or systems API Application programming interface that allows for integration with other systems/databases Audio/Video Messaging Record and send audio and/or video files by online message or chat Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Surveys & Feedback Gauge satisfaction and receive information for improvement and success Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Quizzes Brief assessments used to measure knowledge and skills AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Scheduled Messaging Send individual or bulk text messages at predetermined times Read Receipts Ability to see if recipient has viewed/opened the message Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Secure Data Storage Securely stores data to prevent data loss or breaches Space Reservation Manage the reservation of workspaces Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Employee Engagement Tools to improve and measure employee satisfaction and involvement Real-Time Updates Receive system updates as soon as any changes are made Generative AI Use AI to generate content in the form of text, images, videos, etc. Employee Onboarding Process of familiarizing new employees with the company, their position, and responsibilities Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customizable Forms Customize contracts and forms to collect specific information Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Discussions/Forums Online forums/groups where users can ask questions, share ideas, best practices, etc. Document Storage Store and organize documents in a centralized system Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Data Import/Export Import and export data to and from software applications Commenting/Notes Leave comments and notes on documents for others to view Employee Photos Store photos of employees Activity Tracking Track and document all activities across devices, networks, and other systems Transcripts/Chat History View messages sent by both parties during the chat conversation Mobile Alerts Notifications via mobile devices Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Blogs Allows users to publish blogs on social site @mentions An @mention is a way to tag or notify a specific person about a message/post Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Generative AI Use AI to generate content in the form of text, images, videos, etc. Single Sign On Allow users to access multiple services after entering their login credentials once Email Reminders Reminders sent via email API Application programming interface that allows for integration with other systems/databases Discussions/Forums Online forums/groups where users can ask questions, share ideas, best practices, etc. Ideation The creation, development, and sharing of potentially innovative new ideas Personalization Adjust communications based on previous interactions or personal preferences Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Moderation Controls/tools to moderate the session @mentions An @mention is a way to tag or notify a specific person about a message/post Member Directory Comprehensive list that contains information and details of all the members associated with a particular organization or group Mobile Access Access software remotely via mobile devices Filtering Find & retrieve relevant data or documents Data Import/Export Import and export data to and from software applications Commenting/Notes Leave comments and notes on documents for others to view Document Storage Store and organize documents in a centralized system Customizable Branding Add customized logos and colors to align with company branding AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Show More ## Top-Rated Alternatives [ ![Mighty Networks](https://images.g2crowd.com/uploads/product/hd_favicon/56eb3d0d1f29a945cd80c4a0394bab76/mighty-networks.svg "Mighty Networks") Mighty Networks 4.5/5(768) ](https://www.g2.com/products/mighty-networks/reviews) [ 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