Eric N.
EN
Eric N.
VP of Engineering
Mid-Market (51-1000 emp.)
"Migrating from Twilio to ThinQ saved me a bunch of money."
3.5/5
What do you like best about Commio?

The API's were a drop-in replacement for Twilio's APIs. You do have to change the logic/buffer which took us a few days to roll out. Review collected by and hosted on G2.com.

What do you dislike about Commio?

I did not like the annual contract/commitment. Twilio is pay as you go.

ThinQ didn't have SMS support for international carriers. They only support domestic carriers. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"ThinQ Review"
5/5
What do you like best about Commio?

Easy toll free ports, quick updates, and fast resolution on problems Review collected by and hosted on G2.com.

What do you dislike about Commio?

Sometimes emails can be excessive and a little difficult to follow Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Thoughts on thinQ"
4.5/5
What do you like best about Commio?

The ability to implement east cost routing capabilities Review collected by and hosted on G2.com.

What do you dislike about Commio?

Lack of access to smaller carriers for portability. Review collected by and hosted on G2.com.

MS
Michael S.
President
Small-Business (50 or fewer emp.)
"Very helpful tech support and customer service"
5/5
What do you like best about Commio?

I get the right answer the first time when I ask a question Review collected by and hosted on G2.com.

What do you dislike about Commio?

Sometimes I need support late at night and I think customer service is not available until regular business hours, but no big deal Review collected by and hosted on G2.com.

Brayan R.
BR
Brayan R.
Lead developer
Small-Business (50 or fewer emp.)
"Reliable service and great customer support"
5/5
What do you like best about Commio?

Support responds really quick and is very knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Commio?

We've had consistent issues in the past, but seems like they're gone for a while now, hopefully it stays that way :) Review collected by and hosted on G2.com.

KD
Kat D.
Support Administrative assistant/Princess of Port
Small-Business (50 or fewer emp.)
"it's been a work in progress"
4.5/5
What do you like best about Commio?

It's easy to access to CDR information.. Review collected by and hosted on G2.com.

What do you dislike about Commio?

Navigating the portal. It would be better if it was more user friendly Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Excellent Customer Service"
4.5/5
What do you like best about Commio?

Our account manager and customer success manager have been readily available for all help and support we've required, on hand without delay. Review collected by and hosted on G2.com.

What do you dislike about Commio?

International telephony has not been of the highest quality and we've had to block more than half of the carriers in thinQs network. There are less than ten, so this feels riskier than we'd like, but the remaining carriers perform well. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"thinQ is an excellent VoIP service provider!"
5/5
What do you like best about Commio?

Their portal is well organized and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Commio?

Sometimes it is not obvious how to do a certain task, and I need to look at instructions first. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Great Service"
4.5/5
What do you like best about Commio?

The ease of getting local numbers on the fly. Review collected by and hosted on G2.com.

What do you dislike about Commio?

The lack of numbers in major cities and metropolitan areas. Review collected by and hosted on G2.com.

Vivek T.
VT
Vivek T.
Product manager
Mid-Market (51-1000 emp.)
"Very good service and great support from account manager !"
4.5/5
What do you like best about Commio?

overall service is good

support from account manager is superb . Review collected by and hosted on G2.com.

What do you dislike about Commio?

so far so good , nothing to dislike so far . Review collected by and hosted on G2.com.