The price is extremely competitive and we've had zero reliability issues in more than 5 years of being a customer. Review collected by and hosted on G2.com.

We are completely satisfied. We love the pricing and the reliability. Review collected by and hosted on G2.com.

Now that they've combined their inbound and outbound portals, I like them even more. The setup is easy to use, and the documentation is very complete. The support staff is always great when you do need some help. Review collected by and hosted on G2.com.

Bill payment isn't automated yet so logging in just to pay invoices manually every month is required. This is the only real complaint I've had about their system in years. Review collected by and hosted on G2.com.

The portal for managing DIDs and SIP profiles is extremely intuitive. Pricing is excellent and the service has been very stable. Sales and support staff are very responsive. Review collected by and hosted on G2.com.

I only have a very minor complaint in that the portal separates inbound/outbound features and the tools are slightly inconsistent between inbound/outbound calling. This has no negative impact on our usage of the product, however. Review collected by and hosted on G2.com.

I like the least cost routing, I like all the features, 800 number, and reporting on problems. Review collected by and hosted on G2.com.

Nothing, I cannot think of anything. You all are the best Review collected by and hosted on G2.com.

Our entire team is able to use ThinQ and understand what they are doing. The user interface is great and super easy to use. Review collected by and hosted on G2.com.

We have had some service problems with ThinQ that did cost us some business. Issues with ThinQ disconnecting calls after 15 minutes and overall outages. I think that their customer service could use a little more support. There were times where we would need to reach out several times before getting a response. Review collected by and hosted on G2.com.

The customer service is excellent. The fraud team has helped us out tremendously in the past. Review collected by and hosted on G2.com.

We dislike the balance (not sure what to call it) but when we do have a fraud calls going on the balance will not terminate the existing calls Review collected by and hosted on G2.com.

ThinQ has a user-friendly interface, and I like the extensive FAQ section and full instructions provided if needed. They do have rapid responses with customer service as well. Review collected by and hosted on G2.com.

I wish there more countries to choose numbers from. I also hope to utilize a mass number export that was easier for me to transfer to our back end. Review collected by and hosted on G2.com.

By far the best support ever from a Telco/VoIP provider. Web interface is quality and supported by rich APIs. The routing engine is far more flexible than "just another aggregator." Review collected by and hosted on G2.com.

International termination rates are not the lowest in terms of wholesale, but commensurate with the level of service you get. Minimum commitment isn't my favorite sales tactic either. Review collected by and hosted on G2.com.

I like the fact that I'm able to send text messages with pictures and make free voice calls. Review collected by and hosted on G2.com.

I don't think I dislike anything so far. Review collected by and hosted on G2.com.

The flexibility to make routing changes. Review collected by and hosted on G2.com.

Least cost routing has its challenges, but this is how you do it. Review collected by and hosted on G2.com.