I like the ease of use of the interface and the presentation content is top tier. Very engaging on important topics. Review collected by and hosted on G2.com.

Nothing at the moment, I think everything works great. Review collected by and hosted on G2.com.

The quality of service is second to none. Review collected by and hosted on G2.com.

E911 cannot be used for third party numbers. Porting is not automated. Review collected by and hosted on G2.com.

Commio has been very good at communicationg every step of the process and following up. Review collected by and hosted on G2.com.

the monthly minimum made it hard at the beginning, but now our volumes are up Review collected by and hosted on G2.com.

Webinars and easy usage for the portal is great. Review collected by and hosted on G2.com.

There is nothing I don't like about the product. Review collected by and hosted on G2.com.

- Easy self service setup of SIP trunking

- Number inventory and ability to self service provision numbers

- Highly personal customer support Review collected by and hosted on G2.com.

- Some downstream carriers are lower quality and can impact call quality. Its easy to turn off these super low cost carriers so impact is minimal once we learned this. Review collected by and hosted on G2.com.

Pricing, Flexibility, No Contract required, Great Communication. Trouble tickets get attention almost immediately and the few times there have been issues they have been very communicative with updates as well as providing an RFO when it is all resolved. Review collected by and hosted on G2.com.

Since they are involved only with the call setups, they do not have the ability to troubleshoot problem calls. Those need to be investigated with the carrier that the call was going over. This has been a little troublesome sometimes, but it could also be due to local internet circuits. Review collected by and hosted on G2.com.

I like how easy it is to port numbers over, manage them, and set up sites all in the same place. Very simple to view tickets as well when we run into issues during ports. Review collected by and hosted on G2.com.

There isn't much that I don't like about Thinq, if I had to decide, then I would say that some of the fields could be better and they could make it easier to get ahold of people when running into issues. Review collected by and hosted on G2.com.

Cost savings and scalability. That is reliablity and secure. Review collected by and hosted on G2.com.

Like anything, it's the learning curve. I know it will take some time to get familar with the platform. Review collected by and hosted on G2.com.

The portal which allows me to purchase numbers, control my inbound and outbound call routing. I utilize Thinq for outbound dialing on some equipment, backup dialing on other equipment. I can configure test environments and route traffic instantly to my test environments. I also love the control to change the outbound carrier I am using, especially if we are troubleshooting carrier issues.

Support has been great too! Review collected by and hosted on G2.com.

I can't think of anything right now, I have not had a bad experience yet. Maybe if there were some type of outage with a carrier, if they would put something on the portal? Review collected by and hosted on G2.com.

The best part from thinQ, when integrated with Twilio in our case, is that it intelligently switches outbound phone providers depending on the destination we call. It doesn't seem like much to save at first, but seeing it in a cumulative view is a significant saving. Review collected by and hosted on G2.com.

We would like from thinQ to have a broader selection of outbound phone providers for more destinations. This way, the routing could be even more efficient and cost-saving. Review collected by and hosted on G2.com.