AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/29/2019

"ThinQ is easy, quick and cheap"

5/5

What do you like best about Commio?

I like that it is very cheap and easy to review call log and detail info Review collected by and hosted on G2.com.

What do you dislike about Commio?

That CDR'r is separate file for each day Review collected by and hosted on G2.com.

WB

Will B.

COO

Small-Business (50 or fewer emp.)

2/5/2021

"Fantastic Product, Well Made Throughout!"

5/5

What do you like best about Commio?

The ease of access, everything in the portal was extremely detailed and user intuitive. Review collected by and hosted on G2.com.

What do you dislike about Commio?

Honestly the price point, though it's understandable for the quality of service provided. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

2/5/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Very good trunk provider."

5/5

What do you like best about Commio?

The customer service. I have only ever had good experiences working with the people from ThinQ cs. Review collected by and hosted on G2.com.

What do you dislike about Commio?

The lack of FreePBX support and support for phones. Review collected by and hosted on G2.com.

AT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

1/19/2021

"thinQ is great!"

4.5/5

What do you like best about Commio?

Their interface is incredibly easy to use. Review collected by and hosted on G2.com.

What do you dislike about Commio?

I don't have any complaints. It's easy to see what you're using and where you're at within the portal. Review collected by and hosted on G2.com.

AT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

1/21/2021

"Continued great experience with ThinQ"

5/5

What do you like best about Commio?

Pricing, I haven't found anyone that comes close Review collected by and hosted on G2.com.

What do you dislike about Commio?

I wish they had an application for their SMS capabilities Review collected by and hosted on G2.com.

AT

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

1/19/2021

"Great Product and Addition to my tech stack"

3.5/5

What do you like best about Commio?

Their product is a quality product when it comes to the SMS and voice messaging world, which is a world I know far too well Review collected by and hosted on G2.com.

What do you dislike about Commio?

So far I actually love their product and think it is one of the better ones on the market Review collected by and hosted on G2.com.

II

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

1/27/2021

"A good alternative for low cost solution for Outbound calls"

4/5

What do you like best about Commio?

Multiple least cost routing via diversified service provider with no compromise on Voice Qualityx` Review collected by and hosted on G2.com.

What do you dislike about Commio?

Need to explore the architecture to ensure no single point of failure and One time deployment cost Review collected by and hosted on G2.com.

ET

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

2/5/2021

"Staff are great, the onboarding experience is top notch"

5/5

What do you like best about Commio?

Onboarding is comprehensive and rather easy to understand Review collected by and hosted on G2.com.

What do you dislike about Commio?

A little aggressive getting you to on sign up. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/4/2019

"Great VoIP Provider with sales that aren't pushy."

5/5

What do you like best about Commio?

First off I loved that the sales guy wasn't pushy which is a big plus in starting a relationship. Once they setup my account they gave me test credit to see how well the services worked, we forgot to test the service and my sales rep nicely reached out to make sure we didn't need any help. Since then the customer support has been top notch and we haven't any problems with them or their services. Review collected by and hosted on G2.com.

What do you dislike about Commio?

The only thing I dislike is a small stupid thing which they said they are working on. I dislike that there are 3 portals, one for incoming, one for outgoing and one for support, last time I talked to them they were working on combing them or making them work better together. Lots of other providers have the portals split up and seems like more a norm in the industry. Review collected by and hosted on G2.com.

Recommendations to others considering Commio:

If your looking to use ThinQ I recommend that you read the documentation and understand VoIP terms and how SIP works. For all questions be sure to utilize the support they are very friendly, get back in a timely manner and know the product. Review collected by and hosted on G2.com.

What problems is Commio solving and how is that benefiting you?

The problems I solved with ThinQ was that I wanted to use rates from several different carries without have separate accounts for each carrier. With ThinQ I get access to their routes and rates without signing into 12 different accounts and downloading 12 different rate decks. Review collected by and hosted on G2.com.

NG

Nathan G.

Systems Admin

Small-Business (50 or fewer emp.)

5/29/2019

"Greater redundancy and features than providers that cost more"

5/5

What do you like best about Commio?

Powerful & granular self service tools that allow absolute control over call routing in an immediate fashion. LCR route profiles and blocks have become essential tools. They also appear to be reinvesting in their network to improve it. Review collected by and hosted on G2.com.

What do you dislike about Commio?

I would like better pre-built reporting on inbound and outbound costs. The data is there, but some of it requires export and manipulation. Review collected by and hosted on G2.com.

Recommendations to others considering Commio:

Just go for it. Review collected by and hosted on G2.com.

What problems is Commio solving and how is that benefiting you?

We moved to thinQ after being unhappy with the reliability and voice quality of other providers. Not only did we resolve those issues by going with them - we realized cost benefits, as well as much more control and options in call routing. Review collected by and hosted on G2.com.