--- title: Commio Reviews meta\_title: 'Commio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 133 reviews by the users' company size, role or industry to find out how Commio works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 133 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Development url: https://www.g2.com/categories/development --- # Commio Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Commio but has limited features. Are you part of the Commio team? [Upgrade your plan](https://my.g2.com/commio/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our cloud communications platform also makes it easy to buy and port phone numbers, create route profiles and trunks for outbound voice calls, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate. Purchase phone numbers for inbound voice, route outbound domestic, toll-free, and international calls. Plus scale your text messaging communications with A2P SMS/MMS. Our Least Cost Routing (LCR) engine and database features – Location Routing Number (LRN), Caller Name (CNAM) and E911 – ensure that you're properly routing across our 40 high-quality carriers and paying the best price for every call. * * * Seller [Commio](https://www.g2.com/sellers/commio) Discussions [Commio Community](https://www.g2.com/products/commio/discuss) Languages Supported English Solution Type All-in-One Overview by Sherry L. Kappel Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 8 months [ View More Pricing Information ](https://www.g2.com/products/commio/pricing) ## Top-Rated Alternatives [ ![Twilio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Plivo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Plivo") Plivo 4.5/5(747) ](https://www.g2.com/products/plivo/reviews) [ ![Bandwidth](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bandwidth") Bandwidth 4.4/5(504) ](https://www.g2.com/products/bandwidth-bandwidth/reviews) [ View All Alternatives ](https://www.g2.com/products/commio/competitors/alternatives) ## User Insights Average based on 133 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Steve A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve A.") SA Steve A. Product Manager Small-Business (50 or fewer emp.) 6/2/2022 "Reliable and excellent pricing" 5/5 What do you like best about Commio? The price is extremely competitive and we've had zero reliability issues in more than 5 years of being a customer. Review collected by and hosted on G2.com. What do you dislike about Commio? We are completely satisfied. We love the pricing and the reliability. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? Least cost routing and reliability. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Small-Business (50 or fewer emp.) 3/2/2021 "Great service. Been with them for years and highly recommend. Always quick responses to tickets." 5/5 What do you like best about Commio? Now that they've combined their inbound and outbound portals, I like them even more. The setup is easy to use, and the documentation is very complete. The support staff is always great when you do need some help. Review collected by and hosted on G2.com. What do you dislike about Commio? Bill payment isn't automated yet so logging in just to pay invoices manually every month is required. This is the only real complaint I've had about their system in years. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? Toll free routing, both inbound and outbound calling, and SMS notification integration. Costs, especially Toll Free, are way lower than with most other providers I have found. Review collected by and hosted on G2.com. Show More Response from Tim McLain of Commio [Editedit](https://www.g2.com/survey_responses/commio-review-4629576/official_response/edit) Quick update, our updated billing system now combines our inbound and outbound invoices into a single payable. Lots of other new billing features are now live as well, would love your feedback! 5/2/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Outsourcing/Offshoring](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Outsourcing/Offshoring") AO Verified User in Outsourcing/Offshoring Mid-Market (51-1000 emp.) 5/2/2022 "Robust SIP services, fantastic staff supporting it" 5/5 What do you like best about Commio? The portal for managing DIDs and SIP profiles is extremely intuitive. Pricing is excellent and the service has been very stable. Sales and support staff are very responsive. Review collected by and hosted on G2.com. What do you dislike about Commio? I only have a very minor complaint in that the portal separates inbound/outbound features and the tools are slightly inconsistent between inbound/outbound calling. This has no negative impact on our usage of the product, however. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? We switched from a SIP provider who had terrible customer service so we were looking for a stable provider who had excellent customer service. So far so good! Review collected by and hosted on G2.com. Show More Response from Tim McLain of Commio [Editedit](https://www.g2.com/survey_responses/commio-review-6564630/official_response/edit) Quick update, our updated billing system now combines our inbound and outbound invoices into a single payable. Lots of other new billing features are now live as well, would love your feedback! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![John R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John R.") JR John R. Owner Small-Business (50 or fewer emp.) 5/5/2022 "Commio is very good for orig, term, and texting." 5/5 What do you like best about Commio? I like the least cost routing, I like all the features, 800 number, and reporting on problems. Review collected by and hosted on G2.com. What do you dislike about Commio? Nothing, I cannot think of anything. You all are the best Review collected by and hosted on G2.com. Recommendations to others considering Commio: Just start using them. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? Solving issues from other carriers, like too high of a cost, or lack of customer support. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Small-Business (50 or fewer emp.) 5/5/2022 "User Friendly with a few areas of improvement" 4/5 What do you like best about Commio? Our entire team is able to use ThinQ and understand what they are doing. The user interface is great and super easy to use. Review collected by and hosted on G2.com. What do you dislike about Commio? We have had some service problems with ThinQ that did cost us some business. Issues with ThinQ disconnecting calls after 15 minutes and overall outages. I think that their customer service could use a little more support. There were times where we would need to reach out several times before getting a response. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? Cheaper DID solution. ThinQ has been a huge money saver for us. We used to pay over $20 for a DID now we pay just a few cents. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JK Jason K. CEO / Owner Small-Business (50 or fewer emp.) 5/2/2022 "CEO" 5/5 What do you like best about Commio? The customer service is excellent. The fraud team has helped us out tremendously in the past. Review collected by and hosted on G2.com. What do you dislike about Commio? We dislike the balance (not sure what to call it) but when we do have a fraud calls going on the balance will not terminate the existing calls Review collected by and hosted on G2.com. Recommendations to others considering Commio: We would 100% recommend thinQ to partner up with Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? Has cut out our total outbound spending in half in the past Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller CM casey m. Creative Lead/System Programmer/Administrator Small-Business (50 or fewer emp.) 6/3/2021 "Good, solid service, easy user interface" 4.5/5 What do you like best about Commio? ThinQ has a user-friendly interface, and I like the extensive FAQ section and full instructions provided if needed. They do have rapid responses with customer service as well. Review collected by and hosted on G2.com. What do you dislike about Commio? I wish there more countries to choose numbers from. I also hope to utilize a mass number export that was easier for me to transfer to our back end. Review collected by and hosted on G2.com. Recommendations to others considering Commio: I think thinQ has been showing lots of improvements. I do wish there were international did options as we are always looking for more reliable vendors, but for our US-only DiDs, thinQ is a great option! Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? ThinQ gives us another DID provider to choose from that is relatively easy to use. I enjoy their website and do not run issues often. Review collected by and hosted on G2.com. Show More Response from Tim McLain of Commio [Editedit](https://www.g2.com/survey_responses/commio-review-4780469/official_response/edit) We know setup can be challenging, glad our veteran support team and online docs/FAQs made things easy! 10/15/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Newbern, D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Newbern, D.") ND Newbern, D. Director of Systems Engineering Mid-Market (51-1000 emp.) 11/3/2021 "Best support ever" 5/5 What do you like best about Commio? By far the best support ever from a Telco/VoIP provider. Web interface is quality and supported by rich APIs. The routing engine is far more flexible than "just another aggregator." Review collected by and hosted on G2.com. What do you dislike about Commio? International termination rates are not the lowest in terms of wholesale, but commensurate with the level of service you get. Minimum commitment isn't my favorite sales tactic either. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? For us, CommIO and ThinQ service as a DID provider and a termination partner. We aim to use them for SMS testing in the future and make better use of their APIs for automated provisioning from our platforms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Lexy L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lexy L.") LL Lexy L. Director of Operations Small-Business (50 or fewer emp.) 3/18/2021 "Loving the features" 5/5 What do you like best about Commio? I like the fact that I'm able to send text messages with pictures and make free voice calls. Review collected by and hosted on G2.com. What do you dislike about Commio? I don't think I dislike anything so far. Review collected by and hosted on G2.com. Recommendations to others considering Commio: If you're looking for a way to save money when making calls or sending test messages to your customers or employees, thinQ is a great solution. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? I'm saving a lot of money with free voice calls. Review collected by and hosted on G2.com. Show More 3/18/2022 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") ET Verified User in Telecommunications Small-Business (50 or fewer emp.) 5/2/2022 "Works like a charm." 5/5 What do you like best about Commio? The flexibility to make routing changes. Review collected by and hosted on G2.com. What do you dislike about Commio? Least cost routing has its challenges, but this is how you do it. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? Lower cost for customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Commio? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Commio ](https://www.g2.com/products/commio/discussions/new) GU Guest User What is thinQ by Commio used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-thinq-by-commio-used-for) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago How do large companies use thinQ? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/thinq-enterprise-solutions) [ View all Discussions ](https://www.g2.com/products/commio/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 8 months ### Average Discount 14% [ View More Pricing Information ](https://www.g2.com/products/commio/pricing) Commio Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_47d3a1103e64b9c2d8d907d26f16e836/twilio.png "Product Avatar Image") Twilio 4.1/5(530) [ Compare Now ](https://www.g2.com/compare/commio-vs-twilio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_89e20901aefa348939ec250ca6be763d/bandwidth-bandwidth.png "Product Avatar Image") Bandwidth 4.4/5(504) [ Compare Now ](https://www.g2.com/compare/bandwidth-bandwidth-vs-commio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1b9418bf43c9dc6ee407143c6a7fe95c/telnyx-cpaas.jpeg "Product Avatar Image") Telnyx CPaaS 4.7/5(525) [ Compare Now ](https://www.g2.com/compare/commio-vs-telnyx-cpaas) ##### ##### Commio Features Functionality Ease Of Integration API Call Speed Unified Communications Support Documentation Professional Support [ View More Features ](https://www.g2.com/products/commio/features) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Proactive Notification](https://www.g2.com/categories/proactive-notification) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Proactive Notification](https://www.g2.com/categories/proactive-notification)[RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which JDK distributions are best optimized for container and cloud environments?](https://www.g2.com/discussions/which-jdk-distributions-are-best-optimized-for-container-and-cloud-environments)[Which employee identity theft protection platforms simplify setup and enrollment through HRIS single sign-on integration?](https://www.g2.com/discussions/which-employee-identity-theft-protection-platforms-simplify-setup-and-enrollment-through-hris-single-sign-on-integration)[Top-rated customer relationship management software for mid-size businesses](https://www.g2.com/discussions/top-rated-customer-relationship-management-software-for-mid-size-businesses) [What sales training tools combine live coaching sessions with interactive skill-building exercises rather than just giving reps videos to watch on their own?](https://www.g2.com/discussions/what-sales-training-tools-combine-live-coaching-sessions-with-interactive-skill-building-exercises-rather-than-just-giving-reps-videos-to-watch-on-their-own%20)[Best customer service software for my tech company](https://www.g2.com/discussions/what-s-the-best-customer-service-software-for-my-tech-company)[Which employee recognition platforms are genuinely easy to set up and use for an HR team that does not have a lot of technical support?](https://www.g2.com/discussions/which-employee-recognition-platforms-are-genuinely-easy-to-set-up-and-use-for-an-hr-team-that-does-not-have-a-lot-of-technical-support) [Show MoreShow Less](javascript:void(0);)