--- title: Commio Reviews meta\_title: 'Commio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 133 reviews by the users' company size, role or industry to find out how Commio works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 133 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Development url: https://www.g2.com/categories/development --- # Commio Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Commio but has limited features. Are you part of the Commio team? [Upgrade your plan](https://my.g2.com/commio/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our cloud communications platform also makes it easy to buy and port phone numbers, create route profiles and trunks for outbound voice calls, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate. Purchase phone numbers for inbound voice, route outbound domestic, toll-free, and international calls. Plus scale your text messaging communications with A2P SMS/MMS. Our Least Cost Routing (LCR) engine and database features – Location Routing Number (LRN), Caller Name (CNAM) and E911 – ensure that you're properly routing across our 40 high-quality carriers and paying the best price for every call. * * * Seller [Commio](https://www.g2.com/sellers/commio) Discussions [Commio Community](https://www.g2.com/products/commio/discuss) Languages Supported English Solution Type All-in-One Overview by Sherry L. Kappel Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 8 months [ View More Pricing Information ](https://www.g2.com/products/commio/pricing) ## Top-Rated Alternatives [ ![Twilio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Plivo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Plivo") Plivo 4.5/5(747) ](https://www.g2.com/products/plivo/reviews) [ ![Bandwidth](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bandwidth") Bandwidth 4.4/5(504) ](https://www.g2.com/products/bandwidth-bandwidth/reviews) [ View All Alternatives ](https://www.g2.com/products/commio/competitors/alternatives) ## User Insights Average based on 133 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) AH Amber H. Office Administrator Small-Business (50 or fewer emp.) 5/12/2022 "Our overall experience over the last 7-8 months has been great! Answers are always expedited." 4.5/5 What do you like best about Commio? Almost every time we've reached out with a question or issue, it was resolved in a very short amount of time. Review collected by and hosted on G2.com. What do you dislike about Commio? There were a few times we reached out, the customer service reps were very rude and dismissive. However, there was usually follow up by a 2nd person that was always very nice. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? Since we began to use thinQ, we have brought all of our DID needs in-house. We have more control over our business, which helps us plan and scare a lot easier. Review collected by and hosted on G2.com. Show More 9/14/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Small-Business (50 or fewer emp.) 5/5/2022 "Extremely Customizable and Flexible LCR" 4.5/5 What do you like best about Commio? Their support people at each level are knowledgeable and helpful, not just 'trying to help but actually helping. Quick and with proficiency even when it requires going to great lengths. Cost is obviously a big benefit, since we have all of those carriers to us it ends up reducing the term costs by a lot. Review collected by and hosted on G2.com. What do you dislike about Commio? At least in my experience, their origination service for local numbers isn't as simple, feature-rich, and cost-friendly as other services (and unlike termination, there are obviously no aggregation benefits.) Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? Instead of using a single carrier for my call termination needs, with Thinq I have the versatility of a platform where I have them all in one and can turn them on and off with a switch of a button. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Michael P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael P.") MP Michael P. President Small-Business (50 or fewer emp.) 5/3/2022 "Excellent Service, Easy integration." 5/5 What do you like best about Commio? Customer service is excellent. Tickets get addressed quickly and resolved in a timely manner, there's always follow up, as well. I feel supported well when we have issues or questions. Review collected by and hosted on G2.com. What do you dislike about Commio? I cant think of anything I dislike. Everything has been great. API works well, they are reliable, customer service is great. I'm hard pressed to find something I dislike. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? We've mostly automated customer onboarding. Saved lots of time using the API to allow our system to flow into thinQ portal, instead of manually duplicating data entry. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Small-Business (50 or fewer emp.) 3/8/2022 "ThinQ provides a solid service for Inbound Toll Free, SMS, and International Termination." 3.5/5 What do you like best about Commio? Thinq's Toll Free LCR is what drew me to Thinq. Their inbound rates were about half of the flat rates we were getting from larger carriers. Alas things have changed and there are now less expensive options for Inbound Toll Free. During the time there however, their Toll Free products were reliable and we had very few outages. We continue to use their International Termination products. Review collected by and hosted on G2.com. What do you dislike about Commio? Their Inbound Toll Free rates are good, but better can be found. Their Port Out fee is ridiculous at $3 per Toll Free Number, or $2 per Disconnect. And at $0.50 per Toll Free Number, it just feels like a disincentive to never leave, rather than a reasonable fee. Their recurring billing system leaves something to be desired, as you have to pay separately for Inbound and Outbound. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? We saved a lot between 2016 and 2021 by using their Toll Free LCR over our other carriers. And their International Termination rates are pretty competitive, as long as you exclude unreliable underlying carriers, which you can do so easily on their website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Mid-Market (51-1000 emp.) 5/4/2022 "Can't complain! They're always responsive and haven't had any issues." 5/5 What do you like best about Commio? Responsiveness and the fact that they keep following up on transfers when there are errors to make sure the process gets completeed. I don't have any experience with any of the competitors so I can't really compare it. Review collected by and hosted on G2.com. What do you dislike about Commio? I do wish there was a way to create CNAM and e911 sites at the same time as creating or porting a number. Normally I have to create the site, then the CNAM, and then do the number so I can assign those at the same time. Would be cool if you could create and assign them at the same time. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? We are able to manage our VOIP process easier by using thinQ at a cheaper rate than most completitors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Mid-Market (51-1000 emp.) 6/2/2022 "Great support" 4/5 What do you like best about Commio? The most helpful thing thinQ provides is their outstanding support. Any time that we begin to experience any kind of issue, it's very nice knowing I have great support to come back to for help. Review collected by and hosted on G2.com. What do you dislike about Commio? There arent many things I particularly dislike about thinQ. I do think there are places where the service can be improved. Lowering cost. Increase call quality. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? ThinQ is one of our major outbound dialing providers for our company. We use the service 24/7 365. Whenever we need to dial out to clients, our thinQ route is the default. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Small-Business (50 or fewer emp.) 5/5/2022 "Professional and cost effective service" 5/5 What do you like best about Commio? Portal is easy to use for purchasing numbers. Porting numbers is easy as well. Reporting is simple and easy to use. Support is exceptional and always accessible. Review collected by and hosted on G2.com. What do you dislike about Commio? My only complaint was a large project port had issues with some of the numbers. client came back consistently with numbers that were having issues with the same port order. Review collected by and hosted on G2.com. Recommendations to others considering Commio: Best pricing and services in the industry. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? Cost effective sending of SMS messages, Inbound calling, and outbound calling within the United States. Our platform utilizes the Commio platform to deliver calls all over, and even has capabilities to allow our clients to use their services alongside our own. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Mid-Market (51-1000 emp.) 5/4/2022 "Reliable & Responsive" 4.5/5 What do you like best about Commio? ThinQ is very user-friendly, but they also provide great support if you need assistance with any of its features. Additionally, we have had very few problems, but when we have both the sales and support team have been very transparent. Review collected by and hosted on G2.com. What do you dislike about Commio? There isn't a lot that I do not like. I believe that if I could say anything it is that the billing of outbound/inbound could provide more detailed reporting. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? With ThinQ we can easily order numbers in any area code we need ourselves, without much of a waiting period. Additionally, we can easily switch numbers to different trucks in case of an outage. Review collected by and hosted on G2.com. Show More Response from Tim McLain of Commio [Editedit](https://www.g2.com/survey_responses/commio-review-6571728/official_response/edit) Quick update, our updated billing system now combines our inbound and outbound invoices into a single payable. Lots of other new billing features are now live as well, would love your feedback! 5/4/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JR Jeremy R. Technician Small-Business (50 or fewer emp.) 5/4/2022 "thinQ by Commio is a fantastic service that is extremely easy to use" 5/5 What do you like best about Commio? thinQ makes it so easy to port numbers and order new numbers that it takes a lot of the headache out of the process. Review collected by and hosted on G2.com. What do you dislike about Commio? I dislike how friendly their service department is. Everyone has a bad day why can't they once in a while. Review collected by and hosted on G2.com. Recommendations to others considering Commio: Try it out. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? We are able to increase the timeframe in bringing new customers to our service with thinQ. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tom B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom B.") TB Tom B. Owner Small-Business (50 or fewer emp.) 1/19/2021 "Very helpful and knowledgeable" 5/5 What do you like best about Commio? Tech support has been very easy to work with and has helped me with problems even on my end. Just because they saw it was "not their problem" did not stop them from helping. Everyone else was great to work with as well and was very helpful. The telecom landscape is changing right now. However, they constantly keep their customers updated with what is going on and what is coming in the future. Review collected by and hosted on G2.com. What do you dislike about Commio? Honestly, the only thing that has been an issue is the speed of changes in the industry, and I am not always sure how it affects my company specifically. Fortunately, they do have individuals to help along the way. Review collected by and hosted on G2.com. What problems is Commio solving and how is that benefiting you? They helped me as I transitioned off of one cloud based telephone system to another, and made the process as painless as it could be from their end. I almost felt bad that everyone wanted to help and I had so few issues to bring up. Review collected by and hosted on G2.com. Show More 10/21/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Commio? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Commio ](https://www.g2.com/products/commio/discussions/new) GU Guest User What is thinQ by Commio used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-thinq-by-commio-used-for) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago How do large companies use thinQ? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/thinq-enterprise-solutions) [ View all Discussions ](https://www.g2.com/products/commio/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 8 months ### Average Discount 14% [ View More Pricing Information ](https://www.g2.com/products/commio/pricing) Commio Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_47d3a1103e64b9c2d8d907d26f16e836/twilio.png "Product Avatar Image") Twilio 4.1/5(530) [ Compare Now ](https://www.g2.com/compare/commio-vs-twilio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_89e20901aefa348939ec250ca6be763d/bandwidth-bandwidth.png "Product Avatar Image") Bandwidth 4.4/5(504) [ Compare Now ](https://www.g2.com/compare/bandwidth-bandwidth-vs-commio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1b9418bf43c9dc6ee407143c6a7fe95c/telnyx-cpaas.jpeg "Product Avatar Image") Telnyx CPaaS 4.7/5(525) [ Compare Now ](https://www.g2.com/compare/commio-vs-telnyx-cpaas) ##### ##### Commio Features Functionality Ease Of Integration API Call Speed Unified Communications Support Documentation Professional Support [ View More Features ](https://www.g2.com/products/commio/features) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Proactive Notification](https://www.g2.com/categories/proactive-notification) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Proactive Notification](https://www.g2.com/categories/proactive-notification)[RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which JDK distributions are best optimized for container and cloud environments?](https://www.g2.com/discussions/which-jdk-distributions-are-best-optimized-for-container-and-cloud-environments)[Which employee identity theft protection platforms simplify setup and enrollment through HRIS single sign-on integration?](https://www.g2.com/discussions/which-employee-identity-theft-protection-platforms-simplify-setup-and-enrollment-through-hris-single-sign-on-integration)[Top-rated customer relationship management software for mid-size businesses](https://www.g2.com/discussions/top-rated-customer-relationship-management-software-for-mid-size-businesses) [What sales training tools combine live coaching sessions with interactive skill-building exercises rather than just giving reps videos to watch on their own?](https://www.g2.com/discussions/what-sales-training-tools-combine-live-coaching-sessions-with-interactive-skill-building-exercises-rather-than-just-giving-reps-videos-to-watch-on-their-own%20)[Best customer service software for my tech company](https://www.g2.com/discussions/what-s-the-best-customer-service-software-for-my-tech-company)[Which employee recognition platforms are genuinely easy to set up and use for an HR team that does not have a lot of technical support?](https://www.g2.com/discussions/which-employee-recognition-platforms-are-genuinely-easy-to-set-up-and-use-for-an-hr-team-that-does-not-have-a-lot-of-technical-support) [Show MoreShow Less](javascript:void(0);)