---
title: Commio Reviews
meta_title: 'Commio Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 133 reviews by the users' company size, role or industry
  to find out how Commio works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 133
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Development
  url: https://www.g2.com/categories/development
---


# Commio Reviews
**Vendor:** Commio  
**Category:** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 133
## About Commio
Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our cloud communications platform also makes it easy to buy and port phone numbers, create route profiles and trunks for outbound voice calls, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you&#39;ve found a &quot;better way&quot; to communicate. Purchase phone numbers for inbound voice, route outbound domestic, toll-free, and international calls. Plus scale your text messaging communications with A2P SMS/MMS. Our Least Cost Routing (LCR) engine and database features – Location Routing Number (LRN), Caller Name (CNAM) and E911 – ensure that you&#39;re properly routing across our 40 high-quality carriers and paying the best price for every call.




## Commio Reviews
  ### 1. Solid Service

**Rating:** 3.0/5.0 stars

**Reviewed by:** Andrew J. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2022

**What do you like best about Commio?**

I really appreciate the outbound routing profiles. Being able to selectively remove carriers depending on latency or other issues has saved us many a time. Support is always quick to respond.

**What do you dislike about Commio?**

We have had some significant outages in the past. As a whole, they are very reliable, but when they go down, it's a large problem.  We are lucky enough to be able to switch our outbound leg to another provider in the case of an outage. We've only seen 2 major outages over the 3 years we've been using Thinq.

**What problems is Commio solving and how is that benefiting you?**

It's mostly the configurable routing profiles. Lots of folks can do LCR, but the cost savings for us combined with the ability to selectively alter the outbound routing helps us provide the best telephony we can for our customers.

  ### 2. Great service but a bit over priced

**Rating:** 2.5/5.0 stars

**Reviewed by:** Sergei K. | manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2019

**What do you like best about Commio?**

Easy to sign up and easy to use portal. Sales person was knowledgeable and followed up all the time. 

**What do you dislike about Commio?**

pricing is a bit high if you are pushing a lot of minutes

**Recommendations to others considering Commio:**

If you are looking for a carrier that uses reliable partners you found what you are looking for.

**What problems is Commio solving and how is that benefiting you?**

Easy to reroute calls to a new IP address. They aggregate good companies. Should be good to use for fax


## Commio Discussions
  - [How do large companies use thinQ?](https://www.g2.com/discussions/thinq-enterprise-solutions) - 1 comment, 1 upvote
  - [How do Telecommunications Providers use thinQ?](https://www.g2.com/discussions/thinq-telecommunications-provider-solutions) - 1 comment, 1 upvote
  - [How do Contact Centers use thinQ?](https://www.g2.com/discussions/thinq-contact-center-solutions) - 2 comments, 1 upvote
  - [Does thinQ provide setup support for new partners?](https://www.g2.com/discussions/onboarding-set-up-support) - 1 comment, 1 upvote
  - [What does thinQ do?](https://www.g2.com/discussions/thinq-capabilities) - 1 comment, 1 upvote

- [View Commio pricing details and edition comparison](https://www.g2.com/products/commio/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-12+16%3A29%3A29+-0500&secure%5Bsession_id%5D=7b8c4502-cd16-4bc1-be5c-f45347441a3a&secure%5Btoken%5D=646d674ee8f712c426b4f7007ab0810b549e5274392e2d0853790b71e0dd3bdf&format=llm_user)

## Commio Features
**Additional Functionality**
- Automated Responses
- Chat/Messaging
- Generative AI
- Call Recording
- Activity Dashboard
- Sentiment Analysis
- Communication Management
- Real-Time Reporting
- SMS Messaging
- Interaction Tracking
- Audio/Video Conferencing
- Call Monitoring
- Customizable Branding
- Call Routing
- Contact Management
- Voice Mail
- Multi-Language
- Two-Way Audio & Video
- Real-Time Updates
- Chat Transcript
- Reporting/Analytics
- Live Chat
- Caller ID
- IVR
- Real-Time Monitoring
- SMS Marketing
- File Sharing
- Fax Management
- API
- AI Copilot
- Chatbot
- Mobile Access

**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS
- Link Shortening
- SMS Messaging
- Scheduled Messaging
- Chat/Messaging
- 2-Way Messaging

**Functionality**
- Ease Of Integration
- API Call Speed
- Unified Communications
- Alerts/Notifications
- Computer Telephony Integration
- Multi-Channel Communication

**Messaging Channels**
- SMS Messaging
- Two way messaging

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Third-Party Integrations

**Messaging - RCS Business Messaging**
- Personalization
- Rich Media
- Interactive Messages
- Branded Templates
- Automation
- Conversational RCS
- Transactional RCS
- Promotional RCS

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Support**
- Documentation
- Professional Support

**Administration**
- Scheduling
- Triggered Notifications
- Segmentation
- Integrations

**Security / Verification - RCS Business Messaging**
- Verified Sender
- Encryption
- Authentication

**Analytics / Deliverability - RCS Business Messaging**
- Read Receipts
- Analytics
- SMS Fallback

**SMS Platform**
- Reporting
- Marketing Automation
- White Label
- Text-to-Landline
- Short Codes
- API Integration
- QR Codes

**AI - RCS Business Messaging**
- AI

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Campaign Planning
- Multi-Language

**AI Automation - SMS Marketing**
- AI SMS

**AI Content Generation - SMS Marketing**
- AI SMS

**Additional Functionality**
- Campaign Scheduling
- Reputation Management
- Polls/Voting
- Compliance Management
- Customer Segmentation
- Landing Pages/Web Forms
- AI Copilot
- API
- Text-to-Win
- Mobile Coupons
- Natural Language Processing
- Customizable Templates
- Drip Campaigns
- Contact Management
- Activity Tracking
- Communication Management
- Reporting/Analytics
- Keyword Tracking
- Multi-Campaign
- Mass Texting
- Interaction Tracking
- Alerts/Notifications
- Consent Management
- Engagement Tracking
- Open Rate Tracking
- Generative AI
- Automated Responses
- Reporting & Statistics
- Templates
- Survey Builder
- Contact Database
- Real-Time Notifications
- Customizable Fields
- Reminders
- Mobile Alerts
- Automated Scheduling
- Campaign Management
- MMS
- Event Triggered Actions
- Mobile Keywords
- Audience Targeting
- Activity Dashboard
- Template Management
- Autoresponders
- Survey/Poll Management

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts
- Electronic Faxes
- IVR
- Video Call Recording
- Customizable Reports
- Real-Time Reporting
- Meeting Management
- Screen Sharing
- Two-Way Audio & Video
- Virtual Voicemail

**Additional Functionality**
- Trend Analysis
- Generative AI
- Voice Mail
- SSL Security
- Caller ID
- Multi-Channel Communication
- Activity Tracking
- Interaction Tracking
- Alerts/Notifications
- Virtual Backgrounds
- Mobile Access
- Contact Management
- Call Center Management
- Access Controls/Permissions
- Call Tracking
- Call Transfer
- Group Messaging
- Call Recording
- AI Copilot
- Call Monitoring
- Task Management
- SMS Messaging
- Reporting & Statistics
- Activity Dashboard
- Call Routing
- Multi-User Collaboration
- Single Sign On
- Chat/Messaging

## Top Commio Alternatives
  - [Twilio](https://www.g2.com/products/twilio/reviews) - 4.1/5.0 (460 reviews)
  - [Plivo](https://www.g2.com/products/plivo/reviews) - 4.5/5.0 (743 reviews)
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