ZM
Zack M.
Database Manager/CRM Administer
Mid-Market (51-1000 emp.)
"Commercient SYNC w/Zoho CRM"
5/5
What do you like best about Commercient SYNC?

Have had very good experiences working with the Commercient team now for a few years. We have a couple of businesses that use differentiating workflows, and they were able to accommodate our needs on both sides. Implementation is a thorough process that takes some time, but they will do what it takes to make sure the outcome is what you envision Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Implementation time and sync frequency -- but have not run into many issues otherwise. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Very helpful team"
5/5
What do you like best about Commercient SYNC?

The Commercient team was extremely helpful and solved my issues with their dedication and experience. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

There is nothing that I disliked about my experience. Review collected by and hosted on G2.com.

BD
Biju D.
Small-Business (50 or fewer emp.)
"Commericent a top notch partner"
5/5
What do you like best about Commercient SYNC?

The Commercient helped us intergrate quickly and without any complication. They under stood the process without tying other tech sources. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Nothing to note everthing has been working great for the past 6 months. Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

Thank you for your glowing review. Your satisfaction fuels our passion at Commercient!

TT
Thomas T.
Mid-Market (51-1000 emp.)
"Adaptec Solutions SYNC Review"
5/5
What do you like best about Commercient SYNC?

I think their customer service is top-notch. They respond very quickly when you have problems or questions Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

I did not like how the helpdesk and customer portal were different platforms. I would have liked them be rolled into 1 so I didn't have multiple places to go Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

We're delighted to know you're happy with our services, and thank you for the feedback about the platforms. We are always striving to make a better experience for our customers. Thanks for being a part of the Commercient family!

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"INTEGRATION WITH SAGE 300 ERP"
4.5/5
What do you like best about Commercient SYNC?

The customer service and support was exceptional. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

No dislikes to report on the product at this time. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Good Sync Service"
5/5
What do you like best about Commercient SYNC?

Easy to use, not much to do after setup. Customer service is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Occasionally there are some errors. It doesn't take long to have them resolved. Review collected by and hosted on G2.com.

KA
Kushal A.
Mid-Market (51-1000 emp.)
"Commercient review"
4.5/5
What do you like best about Commercient SYNC?

It's easy to see where eveything is. Also easy to do some troubleshooting. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

We have it set up so that it syncs 4 times per day. I believe it can be optimized so it can capture more records per sync. Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

Thank you for choosing Commercient; your satisfaction is our top priority! Your CSM will be reaching out to your directly to set up time to chat about optimizing your 4x/day SYNC!

KM
Kelly M.
Small-Business (50 or fewer emp.)
"Commercient SYNC helped our company integrate our CRM and ERP."
4.5/5
What do you like best about Commercient SYNC?

Helps us communicate better to our customers now that we can connect our ERP data to our CRM. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

It was a little tricky to set up in the beginning, but that was mostly because I was a one man team managing it all. Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

Thanks for taking the time to leave us a review, Kelly! We value your business and strive to make sure you love your experience with Commercient.

Brad B.
BB
Brad B.
Division IT Manager
Mid-Market (51-1000 emp.)
"SYNC helps us work efficiently!"
5/5
What do you like best about Commercient SYNC?

SYNC has a team behind it that gets the job done right! Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

It took a bit longer to get setup then intially expected, but they helped us figure out the process since we had never done a connection like this! Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

At Commercient, your feedback is invaluable. Thanks for taking the time to share your experience!

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Infor Visual to Salesforce"
5/5
What do you like best about Commercient SYNC?

It has been a pleasure working with Commericent on the integration of our ERP and CRM systems. The success, application, and technical support teams have been extremely reliable in assisting with the integration. The Help Desk center streamlined timely support when needed. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

The feature I liked the least about Commercient Sync was the Customer Guided Implementation (CGI). Review collected by and hosted on G2.com.