--- title: commercebuild Reviews meta_title: 'commercebuild Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how commercebuild works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 23 scale: '5' date_modified: '2026-08-07' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # commercebuild Reviews **Vendor:** commercebuild **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 23 ## About commercebuild commercebuild can help you to drive new revenue with an integrated eCommerce solution. commercebuild is the ERP-first eCommerce platform & team driving growth for B2B and B2C. What sets commercebuild apart is our ERP-first approach to eCommerce. With native integration to Sage and Microsoft Dynamics Business Central, your ERP becomes the single source of truth, seamlessly connecting your eCommerce platform to your core business systems. This eliminates the need to manage products, inventory, pricing, and customer data across multiple systems. Unlike many competitors who rely on middleware and third-party connectors, commercebuild keeps everything unified and automated, reducing complexity and manual processes. No more batch processing, no more pushing orders back to your ERP—just real-time updates and a hassle-free solution that ensures your data is always accurate, up-to-date, and easily accessible. Product Description- commercebuild offers powerful eCommerce, Customer Portal, and Sales Portgal solutions that integrate with Sage and Microsoft Dynamics 365 Business Central ERP systems, enabling B2B and B2C sales, customer self-service, including a seamless WooCommerce integration. ERP-Integrated eCommerce commercebuild offers a powerful B2B and B2C eCommerce solution that natively integrates with your Sage 300, X3, Intacct or Microsoft Dynamics 365 Business Central ERP. Sales Portal Enable your B2B sales reps and customers to quickly order with a commercebuild Sales Portal, providing 1-click ordering for an effortless purchasing experience. Customer Portal Put the power in your customers hands with our self-service customer portal, enabling them to manage and pay invoices, check order statuses, and download order information. Headless Engine WooCommerce users can harness the power of commercebuild’s native ERP integration. ## commercebuild Reviews ### 1. Very good and getting better **Rating:** 4.0/5.0 stars **Reviewed by:** Amy S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about commercebuild?** Good response time, smart and experienced developers, and a forward-thinking view of where they want Commercebuild to go. Good features with more to come, great uptime, and speed. Problems are addressed quickly, and viable workarounds are implemented when required. Developers are willing to listen to feedback and continually make improvements. I can tell they have learned from past mistakes and trust that they will only improve with time. The ability to add/edit products, manage user accounts, and make layout changes is worlds better than our old website. **What do you dislike about commercebuild?** Would like a better system for tracking the status of ongoing issues. Elastic search could be far better. Some broken/depreciated features remain in the interface. Our checkout customization has resulted in another issue which we're now having trouble solving. Would like to see even more development time spent on feature building. Commercebuild seems strongly slanted towards B2B but we are primarily B2C, and would like to see more retail-friendly features implemented. **What problems is commercebuild solving and how is that benefiting you?** The Commercebuild team promped us to rethink the overall structure and organization of our site, and to make good improvements. They have introduced us to technology we were unaware of (Cloudflare) and have used their expertise in Wordpress to find clever solutions to problems. I really appreciate their expertise and creativity. ### 2. Fantastic Service! **Rating:** 4.0/5.0 stars **Reviewed by:** Stefanie d. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2022 **What do you like best about commercebuild?** The great and quick service on the new online portal and the check-in sessions with the account manager. **What do you dislike about commercebuild?** The limiting web aesthetics. The CommerceBuild websites can benefit by looking more modern. **What problems is commercebuild solving and how is that benefiting you?** It syncs very well with Accpac (our stock system), which is a huge plus. We are looking at more automated improvements this year. ### 3. Ecommerce for small business with great support **Rating:** 4.0/5.0 stars **Reviewed by:** Anne C. | Marketing/Web Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about commercebuild?** The support offered thru Commercebuild via the chat feature is wonderful. Any time there is something I can't figure out, there is an issue, or need assistance making a change, they are quick to respond and really try to help you find a solution. **What do you dislike about commercebuild?** When there is customization within the Sage X3 system, it is difficult to get those features to work with the commercebuild platform. Hopefully, future updates will make this easier **Recommendations to others considering commercebuild:** If you are looking for a support team to help you with your ecommerce site, commercebuild is a great partner to have. **What problems is commercebuild solving and how is that benefiting you?** Our old website was custom built by one man that as time passed was less and less able to be able to keep the site functioning properly. When the company upgraded to Sage X3, the old site was virtually non-functional. Commercebuild, being a Sage preferred platform, offered us the ability to have a modernized site, that functions with the new software with a cleaner more functional look, and great support. We are a mainly B2B company and deal with larger companies. We have still not realized an uptick in our web orders, but have found that many of our customers use our site as a resource for specifying products into their design process, easy communication with our team, and to get their current pricing. ### 4. Wide feature set, lots built-in, with its limits; Solid value overall and the right choice for many **Rating:** 4.0/5.0 stars **Reviewed by:** Liohn S. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2021 **What do you like best about commercebuild?** There's a ton of functionality out-of-the-box for Sage 300 clients. Compared to other platforms it's great value for money and relatively easy to launch. Customer service and support has improved leaps and bounds recently, really stellar. It's got its limits and pain points (shipping modules, anyone?) but overall it strikes a balance between functionality and standardization. **What do you dislike about commercebuild?** GIVE US MULTI-CURRENCY ABILITY! Support and client services in North America are divorced from development in New Zealand, the result is often the customer support team isn't familiar with the finer points of the platform. The shipping module is complex and needs an overhaul. The checkout process and credit card integration also need attention. It often feels like we can't get it to do exactly what we want, but but that comes with not having to build out everything from zero. You can't have both full control and out-of-the-box functionality, and at the price point of Commercebuild the limits are well-balanced with the breadth of what's there. **What problems is commercebuild solving and how is that benefiting you?** Having a modern website. Having ecommerce functionality that was easy to launch and maintain. ### 5. better for B2B applications **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about commercebuild?** Good team to work with, responsive and creative in their problem solving. **What do you dislike about commercebuild?** Application and thinking skews business to business vs. consumer facing. **What problems is commercebuild solving and how is that benefiting you?** Updating to a responsive website that integrates fully with our internal systems (Sage 300). ## commercebuild Discussions - [What is commercebuild used for?](https://www.g2.com/discussions/what-is-commercebuild-used-for) - [View commercebuild pricing details and edition comparison](https://www.g2.com/products/commercebuild/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A20%3A46+-0500&secure%5Bsession_id%5D=e74b81ad-5c1a-428e-a298-96b4189f0239&secure%5Btoken%5D=4d31adf50ae6f3fc6b995c206d152b3922deabfa926ba73af3141472281990ea&format=llm_user) ## commercebuild Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration **Additional Functionality** - Inventory Control - AI Copilot - Reordering - Bulk Ordering - Multi-Currency - Customer Accounts - Multi-Location - Reporting & Statistics - Drag & Drop - Shopping Cart - Alerts/Notifications - Data Synchronization - Order Tracking - Email Marketing - Activity Dashboard - Loyalty Program - Multi-Channel Marketing - Templates - Customizable Templates - Inventory Tracking - Customizable Branding - CRM - Kitting - Customer Touchpoints - Customer Segmentation - Web/Mobile App Development - Product Catalog - Inventory Optimization - De-Coupled Front & Back Ends - Customer Database - Activity Tracking - Conversion Tracking - Search/Filter - Access Controls/Permissions - Barcode/Ticket Scanning - Product Configurator - Data Import/Export - Inventory Auditing - Quotes/Estimates - Customer History - Invoice Creation - For Small Businesses - Abandoned Cart Saver - Sales Trend Analysis **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products - Discount Management **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Retail Inventory Management - Multi-Channel Fulfillment - Returns Management - Order Processing - Order Fulfillment - Purchase Order Management - Backorder Management - Special Order Management - Payment Options - Sales Order Management - Purchase Order Management - Credit Card Processing **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B - Multi-Store - Point of Sale (POS) Integration - Social Media Integration - Mobile Commerce **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Channel Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability - Mobile Access - SEO Management - Shipping Management - Campaign Management - Catalog Management - Website Management - Promotions Management - Reviews Management - eCommerce Management - Price/Margin Management - Application Management - Product Data Management - Template Management - Multi-Channel Management - Invoice Management - Workflow Management - Warehouse Management - Sales Tax Management - Customer Management - Communication Management - Data Security ## Top commercebuild Alternatives - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,951 reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - 4.4/5.0 (1,234 reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (855 reviews)