The technology and customer service is the best in the field Review collected by and hosted on G2.com.
It is difficult to differentiate your brand on their websites and app Review collected by and hosted on G2.com.
Auto invoice feature and the ability to run a live shop show with a scanner, So many cool features. z Review collected by and hosted on G2.com.
That there is no PHONe customer service. Review collected by and hosted on G2.com.
Hi There! We appreciate you taking the time to leave us a review. We're so excited to hear that CommentSold has been a must-have for your business and our automatic invoicing and live sale features have given you time back to continue to grow and scale your business! Thank you for the feedback regarding phone support - we understand the importance of this option for our shops. We do currently have a feature request for this here: https://commentsold.canny.io/feature-requests/p/phone-support. We'll be sure to share any updates regarding that feature on that ticket. Looking forward to your continued success!
The ease of integration to other sites, such as ship station and facebook. Review collected by and hosted on G2.com.
A little hard to learn but support was great. Review collected by and hosted on G2.com.
Comment sold makes invoicing and inventory management difficulties a thing of the past! They listen to our concerned and create features to meet our needs! Review collected by and hosted on G2.com.
I feel like viewership is lower using the overlay than it is when we just go live directly on our page. I'm not sure why, but I've noticed it on many people. Review collected by and hosted on G2.com.
Hi Andrew! We appreciate you taking the time to leave us a review. We're so happy to hear your business operations have benefited from our automatic invoicing and inventory management features! If you are experiencing lower viewer count than usual when using the live overlay, I would definitely recommend popping into chat support and our Customer Success team would be able to look into that further. Wishing you continued success in the future!
How easy it is to connect with customers. Live sales are a fun and interactive experience Review collected by and hosted on G2.com.
Uploading products and making the app shoppable is a little complicated. Review collected by and hosted on G2.com.
Instant Invoicing and Fast Payment Options Review collected by and hosted on G2.com.
Sometimes the reporting and the systems are a little clunky Review collected by and hosted on G2.com.
Not having to invoice manually anymore! Love having that tool at my fingertips. Review collected by and hosted on G2.com.
Honestly. Nothing! It is a very useful tool, and if I have ever had an issue, it was immediately taken care of. Review collected by and hosted on G2.com.
We love the ease of live selling and the app!! Live in the app is one of our main streams of revenue. The inventory and fulfillment make everything so simple for our shipping team. We are always excited about the new features that come out every month too. These make an easy experience even better. Review collected by and hosted on G2.com.
The one thing we dislike is the unpredictability of Facebook. While this not a CS issue, CS relies heavily on FB. The CS team really helps to navigate these changes, and they are always looking for ways around them. Review collected by and hosted on G2.com.
Hi Courtney! Thank you for taking the time to leave us a review and congratulations on 4 years with CommentSold! Yes! Live in the app is one of our favorite features - we're so happy to hear you love it. Looking forward to your continued success in the future!
The simplicity, absolute to go live and not have to send invoices Review collected by and hosted on G2.com.
Downside is the commission rates but it's well worth it to me Review collected by and hosted on G2.com.
I love customer service when I need assistance Review collected by and hosted on G2.com.
Lack of American Sign Language videos, it would be good to add them. Review collected by and hosted on G2.com.