--- title: Amplitude Guides and Surveys Reviews meta_title: 'Amplitude Guides and Surveys Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 196 reviews by the users' company size, role or industry to find out how Amplitude Guides and Surveys works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 196 scale: '5' date_modified: '2026-08-04' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Amplitude Guides and Surveys Reviews **Vendor:** Amplitude **Category:** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) **Average Rating:** 4.7/5.0 **Total Reviews:** 196 ## About Amplitude Guides and Surveys Part of the Amplitude AI Analytics Platform, Amplitude Guides and Surveys uses actual user behavior to power smarter in-app engagement. Deliver help, collect feedback, and understand the issues your users are having, without making them rage quit. Guides and Surveys makes it easy for product teams, growth teams, marketing teams, or any team to engage with users: • Launch on-brand guides and messaging that direct your users to important features in your app, triggered by their behavior • Survey users when they’re most likely to give you qualitative feedback that’s actually quality • Provide better help with resource centers and an AI Assistant that understand your product docs as well as the user’s in-product behavior • Set guardrails to make sure users aren’t overwhelmed with back-to-back popups • Measure engagement to understand how users interact with your guides and surveys, as well as your product And with Guides and Surveys integrated in the rest of the Amplitude platform, engagement connects seamlessly with your analytics and experimentation. See the metrics and session replays behind every interaction, base engagement on your behavioral cohorts, and customize via A/B testing. Plus, you can consolidate your tech stack. Amplitude Guides and Surveys helps users feel like they’re interacting with bespoke assistance, not spammy popups. Use it to drive better engagement and fuel faster growth. ## Amplitude Guides and Surveys Pros & Cons **What users like:** - Users find Amplitude Guides and Surveys to be **easy to use** , enhancing onboarding and feedback collection effortlessly. (18 reviews) - Users value the **ease of building and deploying surveys** , enhancing onboarding and gathering crucial real-time feedback effectively. (15 reviews) - Users appreciate the **real-time feedback capabilities** of Amplitude Guides & Surveys, enhancing onboarding and feature adoption significantly. (11 reviews) - Users value the **ease of real-time feedback** from Amplitude Guides and Surveys, enhancing user experience and satisfaction. (9 reviews) - Users value the **easy setup** of Amplitude Guides & Surveys, enabling quick integration and effective user engagement. (7 reviews) - Users highlight the **efficiency** of Amplitude Guides & Surveys, enabling seamless survey setup and valuable insights collection. (7 reviews) - Users value the **instant feedback and engagement** from Amplitude Guides & Surveys, enhancing product understanding and outcomes. (7 reviews) - Users find Amplitude Guides & Surveys **intuitive** , enhancing user interaction and providing clear insights for better experience management. (6 reviews) - Ease of Understanding (4 reviews) - Easy Creation (4 reviews) **What users dislike:** - Users find **customization options limited** , making advanced targeting and complex user flows challenging to manage effectively. (10 reviews) - Users express a need for **difficult customization** options in Amplitude Guides and Surveys, limiting design flexibility and interaction. (5 reviews) - Users find **Amplitude Guides and Surveys restrictive** for advanced logic and customization, limiting their ability to create complex user experiences. (5 reviews) - Users find **missing features** in Amplitude Guides and Surveys, particularly in customization and support options, limiting functionality. (5 reviews) - Users find the **limited features** restrictive, particularly for complex tasks without upgrading to a higher tier. (4 reviews) - Cost (3 reviews) - Expensive (3 reviews) - Layout Issues (3 reviews) - Users note a **steep learning curve** and desire more tutorials to fully grasp Amplitude Guides & Surveys' features. (3 reviews) - Account Management Issues (2 reviews) ## Amplitude Guides and Surveys Reviews ### 1. Effortless User Engagement with Quick Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Mariana M. | Customer Support/Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Amplitude Guides and Surveys?** I like how easy it is to use Amplitude Guides & Surveys. I learned to set up a new guide in 10 minutes, and it is very easy to update and edit. The transition from different software was very quick due to its ease of use. It's valuable for setting up new product announcements quickly without too much planning or work. The initial setup was also very easy. **What do you dislike about Amplitude Guides and Surveys?** I wish it was easier to segment our users and audience without having to use internal IDs and was easier to flag the organizations with their internal IDs and the connected emails so we could confirm what would be showing to who. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** I use Amplitude Guides & Surveys for in-app announcements, guiding new users, and segmenting for different use scenarios, solving how to introduce new features and segment users effectively. It streamlines creating product announcements quickly and is very easy to use. ### 2. Effective In-Platform Guides, Needs Flexible Pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Phil S. | Senior Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Amplitude Guides and Surveys?** I love using Amplitude Guides & Surveys for in-platform announcements and guides for new features. It's great that the messaging is delivered in the platform at the right time, and we can follow up with surveys to collect data from users. The builder itself is really slick. After a bit of learning, I'm now proficient at setting up multi-step guides. I love that the themes are now accessible too. **What do you dislike about Amplitude Guides and Surveys?** I find the paywall silly and it doesn't suit our business needs. We're too big for the lower tier, and too small to afford the tier above. Our Account Manager was of no help when we wanted to pay more to solve this. The limit of 10 guides and 5 surveys is annoying, and it's strange that we can't stagger them—they just pop up back to back. Also, while the web setup was very easy, the mobile setup wasn't as smooth because it's still in development on the Amplitude side. I haven't had the confidence to send a guide or survey on mobile yet. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** I use Amplitude Guides & Surveys for in-platform announcements and guides, replacing emails. It helps alert all users at relevant points and highlight new features, ensuring everyone is informed. ### 3. Effortless User Engagement and Feedback Collection **Rating:** 5.0/5.0 stars **Reviewed by:** Callum C. **Reviewed Date:** January 26, 2026 **What do you like best about Amplitude Guides and Surveys?** I like how easy it is to use Amplitude Guides & Surveys. It takes just a few minutes to construct a guide or survey and put it live for users. The ability to target particular segments and behaviors is even better. The real genius part is that these features are available from the same toolset as our analytics. Honestly, I'd be shocked if all analytics tools don't go in this direction. **What do you dislike about Amplitude Guides and Surveys?** I don't love that the advanced features are hidden behind a paywall. Having to update to enterprise and speak to an account manager is a pain. We don't use it enough to justify going up a tier, but we would pay a little bit extra each month to have full use of the feature. I think keeping the tool simple is also a benefit as it stops PM's from being overzealous and bothering users. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** I use Amplitude Guides & Surveys to simplify user training and gather targeted feedback without interviews. ### 4. Essential for Real-Time User Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Glenn P. **Reviewed Date:** January 21, 2026 **What do you like best about Amplitude Guides and Surveys?** I use Amplitude Guides & Surveys to get real-time feedback from our users and help them navigate key parts of our product. It's really useful for spotting pain points and improving onboarding and feature adoption. I appreciate how simple it makes connecting with users and understanding their experience. Being able to guide them through features and get real-time feedback has been a game-changer for improving adoption and satisfaction. The integration with our analytics and CRM tools is a plus, as it helps me track user behavior and connect feedback to specific actions for a clearer understanding of the overall user experience. Setting up Amplitude Guides & Surveys was pretty straightforward; the interface is easy to navigate, and the onboarding guides were helpful. **What do you dislike about Amplitude Guides and Surveys?** I find the customization for surveys and guides could be better, as it feels a bit limited. Setting up more complex user flows can be tricky, and reviewing the feedback isn’t always as straightforward as I’d like. I wish Amplitude Guides & Surveys offered more flexibility with design, like custom themes, fonts, and layouts. It would also be helpful to tailor questions and guides for different user segments. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** I use Amplitude Guides & Surveys for real-time user feedback and navigation support. It helps spot pain points, improve onboarding and feature adoption, and understand where users get stuck or why features aren't used. ### 5. Seamless Survey Integrations, Instantly Accessible Data **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas B. **Reviewed Date:** December 01, 2025 **What do you like best about Amplitude Guides and Surveys?** I love how Amplitude Guides & Surveys makes it incredibly straightforward to set up surveys. The programming tool is simple, and the platform efficiently guides me through all relevant fielding options, making the process seamless. I appreciate its integration within the overall Amplitude product, as it fits perfectly and enhances our ability to gather critical user experience information. The ability to trigger surveys at specific moments during a user's interaction with our website is invaluable, allowing us to access insights we wouldn't have otherwise. The availability of ample self-help documentation is impressive, ensuring that if anything doesn't work as expected, I have the resources to resolve issues independently. Our switch from Hotjar was mainly because Amplitude Guides & Surveys offers more comprehensive functionality, not just for surveys but also for collecting extensive data about website usage, which is a significant advantage. Although I wasn't directly involved in the initial setup, it was reported to be easy. Overall, my experience with Amplitude Guides & Surveys is highly positive, and I would highly recommend it. **What do you dislike about Amplitude Guides and Surveys?** NA **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** I use Amplitude Guides & Surveys to gather real-time user experience data, which helps me access insights I wouldn’t otherwise have. The setup is straightforward, with guiding tools simplifying the survey deployment process. ### 6. Thank goodness for better UX/UI **Rating:** 4.0/5.0 stars **Reviewed by:** Brie B. | Product Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Amplitude Guides and Surveys?** As a Product Marketing Manager, I spend a lot of time building onboarding guides, announcement modals, and other in-app notifications. In a previous role we used Pendo and my experience with Pendo's UX/UI was really lacking. Simple actions felt challenging to complete, didn't feel natural, and often left me clicking around only to get lost/frustrated. With Amplitude, my workflow so much more smooth. The flow of building -> launching guides in Amplitude was shorter and easier. The draft setting, testing setting, preview function and ultimately the published settings worked seamlessly. **What do you dislike about Amplitude Guides and Surveys?** The only thing I could think of currently is to have more customization features within the content of the guides. The inclusion of different formatting, etc. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** We want to drive more PLG within our software and so we will be relying heavily on Amplitude's guides and surveys to interact with our users in-app. Without Amplitude, we wouldn't be able to connect with users at key action points and see valuable metrics like time to value. **Official Response from Amanda Brush:** > Thank you for sharing your experience! It’s wonderful to hear that Guides & Surveys have made your workflow smoother and more intuitive, especially when creating onboarding and in-app experiences. We’re excited they’re helping you drive PLG and connect with users at key moments. We also appreciate your feedback on customization — that’s an area we’re actively exploring to give teams even more flexibility. ### 7. Perfect for B2B Marketers Who Need to Move Fast Without Dev Support **Rating:** 4.5/5.0 stars **Reviewed by:** Chaigun J. | Content Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Amplitude Guides and Surveys?** As a B2B SaaS marketer, I take various actions to drive user conversions. In this process, I’ve found Amplitude Guides & Surveys particularly helpful — it allows me to quickly create user nudges and see results without having to go through design or development teams. **What do you dislike about Amplitude Guides and Surveys?** I don’t have major complaints about the functionality itself. If I had to name one improvement, I’d like to see more flexibility in customizing the guide and survey screens — especially when it comes to using images. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** As a B2B SaaS marketer, I constantly experiment with different ways to drive user conversion. Amplitude Guides & Surveys helps me do that more efficiently by allowing me to quickly create and test user nudges without relying on design or development teams. This not only speeds up our execution cycle but also makes it easier to learn what actually influences user behavior. Thanks to this, I can focus more on strategy and messaging rather than waiting on implementation resources. ### 8. Seamless Analytics-to-Action, Needs More Customization Options **Rating:** 4.5/5.0 stars **Reviewed by:** Anushka B. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Amplitude Guides and Surveys?** What I truly appreciate is how seamlessly the platform bridges the gap between analytics and action. When I notice a decline in my data, I can immediately launch a contextual survey or guide to investigate the cause and address it, all without having to leave the platform. **What do you dislike about Amplitude Guides and Surveys?** This tool assists us in understanding user behavior and streamlining user flows. However, it would be improved by offering a more user-friendly interface, along with more customizable components and editable options within the feature flag section. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** Amplitude Guides & Surveys addresses the challenge of understanding why users act in specific ways by enabling us to deliver contextual surveys and guidance at key moments in their journey. This approach helps us reduce drop-offs, enhance onboarding, and make product decisions grounded in real user feedback that is directly connected to their actions, rather than relying on assumptions. ### 9. Easy to Launch In-App Guides, but Advanced Branching Feels Restrictive **Rating:** 3.5/5.0 stars **Reviewed by:** Victor Z. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Amplitude Guides and Surveys?** Amplitude Guides & Surveys is something I could start using without begging developers for time. Creating simple in-app guides or surveys feels straightforward, and most things work out of the box. **What do you dislike about Amplitude Guides and Surveys?** Once you want more advanced logic or branching, the tool starts to feel restrictive. It’s fine for basic guidance, but it’s not powerful enough for complex onboarding journeys or nuanced user education. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** quick feedback loops **Official Response from Amanda Brush:** > Hi Victor, Thank you for taking the time to review Amplitude Guides & Surveys. We’re glad to hear that you can create quick feedback loops without relying on developer time. We appreciate your feedback on the limits you’re feeling with more advanced logic and branching - the roadmap for 2026 includes enhancements in those areas. ### 10. Easy In-Product Guides for Onboarding, but Customization and Targeting Take Time **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Amplitude Guides and Surveys?** The in-product guides and surveys are straightforward to build and deploy. They’ve helped us improve user onboarding and adoption, while also collecting feedback directly within the product. **What do you dislike about Amplitude Guides and Surveys?** The customization options feel somewhat limited, and the more advanced targeting can be complex to work with. A few features also take time to fully understand and configure properly, so there’s a bit of a learning curve before everything clicks. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** It helps onboard users faster, guide them through key features, and collect real-time feedback, improving product adoption and user experience. **Official Response from Amanda Brush:** > Thank you for sharing this review and for using Amplitude Guides & Surveys to improve onboarding, feature adoption, and in-product feedback. We hear your feedback on the learning curve with more advanced customization and targeting. It’s exactly the kind of input that helps us keep refining how these capabilities work and how we document best practices. If you’d like to review your setup and explore options to make targeting and configuration feel smoother, our customer success and Support teams would be happy to walk through recommendations tailored to your goals. ### 11. Simple, but effective. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Amplitude Guides and Surveys?** Both guides and surveys are very intuitive to use, both functioning in almost an identical way, so you don't have to really learn how to use 2x new tools. The interactivity between them is also great, being able to trigger one based on the other. So far, the responses have also been very good and easy to understand and evaluate. **What do you dislike about Amplitude Guides and Surveys?** Although you can have multiple themes (depending on the plan you have), the customisability is quite limited. I would like to be able to maybe make surveys a bit bigger, introduce more elements to make them engaging and exciting for users to want to complete. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** Providing support for users understanding a complex platform. Also getting valuable feedback on new features and NPS data. **Official Response from Tamara Kecman:** > Thank you for sharing your thoughts! We love that Guides and Surveys is intuitive for you. That interplay between helping you gather valuable insights and supporting your users, is something that's really important to us. We appreciate your suggestions on customization; your feedback helps us identify where to enhance flexibility and creative options. ### 12. Great for Quick Announcements, But Needs More Design Customization **Rating:** 3.5/5.0 stars **Reviewed by:** 순용 . | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Amplitude Guides and Surveys?** easy to make some kind of announcement to customers without dev team's help **What do you dislike about Amplitude Guides and Surveys?** lacking of design customization on amplitude guides **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** create inapp survey easily without adding extra product ### 13. Easy to use software to analyse trends and real performance. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Amplitude Guides and Surveys?** Amplitude is a decent software to analyse trends and real performance. I have worked with it as a growth manager analysing complex in-app performance and reading trends has never been easier. **What do you dislike about Amplitude Guides and Surveys?** The set up is quite tedious and the UI could be more simplified. For example - changing dates is not as fluent as it could be. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** Amplitude Guides & Surveys helps us quickly gather user feedback and guide in-product experiences, improving onboarding, feature adoption, and overall product decisions. ### 14. Command AI can create significant leverage for your product, if you use it properly. **Rating:** 4.5/5.0 stars **Reviewed by:** David V. | CEO & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Amplitude Guides and Surveys?** Command AI becomes a core part of your product, allowing you to integrate it depeer than a traditional support chatbot. Ex: The AI Co-pilot can link you to pages or walkthroughts instead of just giving you text instructions. It allows you to give users a 2024 experience without needing the capital or eng teams to do it. **What do you dislike about Amplitude Guides and Surveys?** I don't think this is avoidable but getting the most out of Command AI requires a champion that can sell this to different teams: Tech, Product, Support, and Marketing. You will not get all the benefits if you don't have your full team onboardg. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** Increase feature usage through walkthroughs and nudges Improve user experience with user training and chatbot support Measuring NPS and triggering actions like referrals at specific times ### 15. Powerful, User-Friendly Tool for Engagement and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Amaury R. | Customer Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Amplitude Guides and Surveys?** CommandBar helps guide our users toward important actions while letting us communicate with them easily. The AI support bot is our go-to for customer help, and both features have clean, easy-to-use interfaces. We also love how the no-code platform makes it simple to experiment and improve things. Plus, the team is great at making sure the tool is helpful without being annoying to users. **What do you dislike about Amplitude Guides and Surveys?** I just wish they offered more, like human support and email communication features. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** CommandBar helps us reduce support tickets with the AI agent and boosts engagement and onboarding with its nudges. It also provides valuable user insights—kind of like a feedback tool—since we can run surveys and learn from chat logs too. ### 16. VP of Product **Rating:** 5.0/5.0 stars **Reviewed by:** Tony F. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Amplitude Guides and Surveys?** CommandBar provided a single natural language entrypoint for all our features and functionality. This was tremendously helpful for users who were new to our application or just weren’t aware of how to do something. The result was fewer low-value tickets for our support team to handle. With initial engineering support, CommandBar allowed our team to allow non-engineering teams to use and improve the user experience - this allowed our engineering team to spend less time while continually improving value for our customers. **What do you dislike about Amplitude Guides and Surveys?** My experience was positive. Any bugs that cropped up were quickly dealt with by the CommandBar team. The feature that took us the longest to set up was version control, but worked well once running. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** CommandBar helps us with our overall user experience. The most direct benefit is with onboarding new users and deflecting support tickets to free up agents to deal with more complicated cases, and enable users to get their jobs done faster. Consolidating multiple search features into one agreed upon search feature to support the full product - this reduced engineering complexity and allowed our teams to make faster progress. ### 17. Beautiful command center for our internal tools **Rating:** 5.0/5.0 stars **Reviewed by:** Antoine S. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2023 **What do you like best about Amplitude Guides and Surveys?** We added CommandBar as a layer on top of our internal tool that makes it really fast for our support team to perform common operations. We’ve added shortcuts to most commands so that agents can use them even faster. This is a huge win for our team because the efficiency savings translate into dollars directly, so CommandBar pays itself back many times over. We also have found that we have to spend less time manually onboarding new agents. **What do you dislike about Amplitude Guides and Surveys?** It would be great if the keyboard customization interface (that end users could use) were a bit more noticeable. Sometimes our agents don’t know where it is. **What problems is Amplitude Guides and Surveys solving and how is that benefiting you?** We use CommandBar to make our interally-developed software faster to use. It’s great that we were able to outsource this so we could focus on building functionality and let CommandBar make it easy for our agents to use this functionality. - [View Amplitude Guides and Surveys pricing details and edition comparison](https://www.g2.com/products/amplitude-guides-and-surveys/reviews?filters%5Bsentiment_snippet%5D=1537825&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+20%3A09%3A16+-0500&secure%5Bsession_id%5D=6a0c2a40-2799-41ec-912d-e55007be13cf&secure%5Btoken%5D=e381713f3328d7073db6be033a16a24395fd94096a789d1b9707f5ab756e9145&format=llm_user) ## Amplitude Guides and Surveys Integrations - [1Flow](https://www.g2.com/products/1flow/reviews) - [Airship](https://www.g2.com/products/airship/reviews) - [Amplitude Activation](https://www.g2.com/products/amplitude-activation/reviews) - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) - [Amplitude Feature Experimentation](https://www.g2.com/products/amplitude-feature-experimentation/reviews) - 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Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot **** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **User Analysis** - Survey Implementation - Data Analysis - Real-Time Data - Real-Time Notifications **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **User Support** - User Segmentation - Multi-Language Support - Behavior-responsive Messaging **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Walkthrough Type** - Audio-visual Walkthroughs - Text Bubble Walkthroughs **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing **Platform Basics - Digital Adoption Platform** - Integration - Communications **Analytics - Digital Adoption Platform** - Analytics - Reporting/Analytics - Visual Analytics - Real-Time Analytics **Functions - Digital Adoption Platform** - Customer self-service - In-app guidance - Contextual Guidance **Agentic AI - Digital Adoption Platform** - Adaptive Learning - Asynchronous Learning - Blended Learning - Self-paced Learning **** - Customer Experience Management - Generative AI - Workflow Management - AI Copilot - Task Management - Progress Tracking - Alerts/Notifications - In-App Training - Behavior Tracking - Gamification - Knowledge Base Management - Audience Targeting - Customizable Fields - Reporting & Statistics - Customizable Reports - Performance Metrics - Launch Management - Content Library - API - User Onboarding - Customizable Branding - Event Triggered Actions - Engagement Tracking - Self Service Portal - Data Quality Control - Data Import/Export - Employee Onboarding - Self Service Tools - Survey/Poll Management - Learning Management - Content Management - Customizable Templates - Interactive Content - Activity Tracking - Activity Dashboard - Monitoring - Training Management - Communication Management - Surveys & Feedback - Content Creation ## Top Amplitude Guides and Surveys Alternatives - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) - 4.4/5.0 (1,785 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,732 reviews) - [Appcues](https://www.g2.com/products/appcues/reviews) - 4.6/5.0 (357 reviews)