CometChat Reviews (111)

Reviews

CometChat Reviews (111)

4.6
111 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of integration and robust customer support, highlighting how quickly they can implement features and receive assistance. Many appreciate the extensive range of customization options available, allowing them to tailor the service to their needs. However, some users note that documentation can be confusing, which may hinder the onboarding process.

Pros & Cons

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SN
Sheeva N.
Mid-Market (51-1000 emp.)
"Brilliant app"
5/5
What do you like best about CometChat?

Features, Designs, and Customization Options. Review collected by and hosted on G2.com.

What do you dislike about CometChat?

It's been an amazing experience for us. No complaints whatsoever. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Sheeva,

Thanks so much for your review! To be able to help make a meaningful impact as big as health and nutrition, is something that resonates with us very deeply. We're glad to be a part of your ecosystem and we're happy to be a part of your journey and growth!

NOBLE O.
NO
NOBLE O.
CEO
Computer Networking
Small-Business (50 or fewer emp.)
"Very efficient"
5/5
What do you like best about CometChat?

it's filled with so many features, and allows for very easy administration. Review collected by and hosted on G2.com.

What do you dislike about CometChat?

The experience has been rather positive Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Noble,

Thank you so much for your feedback and recommendation! Your use-case is at the core of our mission - to connect, collaborate and enable meaningful connections.

Amanda C.
AC
Amanda C.
Manager
Small-Business (50 or fewer emp.)
"Constant update"
5/5
What do you like best about CometChat?

Constant updates and new features are always available. Review collected by and hosted on G2.com.

What do you dislike about CometChat?

We have had a rather pleasant experience with them. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hey Amanda,

Thank you so much for the feedback! We're glad we were able to add a new dimension to your community of gamers and their daily strategies and conversations. Be sure to keep an eye on our updates page as well to see all of the new innovations our team has since cooked up!

See how CometChat improved
CF
Carolina F.
Small-Business (50 or fewer emp.)
"Feature filled !"
5/5
What do you like best about CometChat?

Cometchat is loaded with numerous features Review collected by and hosted on G2.com.

What do you dislike about CometChat?

All has been perfect till date, no worries. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hey Carolina!

Thank so you much for your review and we're glad to hear that you and your clients love our product so far! We look forward to continue to grow alongside you and your business.

AP
Amoor P.
Small-Business (50 or fewer emp.)
"Bang for your buck"
5/5
What do you like best about CometChat?

Features, Easy Integration, Customizable SDK and Value for money Review collected by and hosted on G2.com.

What do you dislike about CometChat?

We love the product and would recommend it to anyone looking for a complete and

affordable chat solution. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Amoor!

It definitely strikes a chord within our organization when we hear how much customers, such as yourself, love the product and how quickly and easily you were able to integrate it. It shows that the intention we originally set out with has been realized and we don't plan on stopping! Thank you so much for the positive feedback and your insights as to how you have been able to leverage our solution.

SM
Samorah M.
Small-Business (50 or fewer emp.)
"It works!"
5/5
What do you like best about CometChat?

Customization, Administration options and Easy to Build SDK Review collected by and hosted on G2.com.

What do you dislike about CometChat?

Positive Experience till date no issues. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Samorah,

Thank you so much for your feedback and your recommendation! Be sure to check out updates page below to view all of our new innovative releases and enhancements that'll help propel your use-case!

See how CometChat improved
Allison B.
AB
Allison B.
business
Consumer Services
Small-Business (50 or fewer emp.)
"Customization options"
5/5
What do you like best about CometChat?

Easy Integrations and Customization options. Review collected by and hosted on G2.com.

What do you dislike about CometChat?

Nothing till date. Everything is still okay Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Allison!

Thanks so much for your review and we're glad our team was able to help you through your requirements and up & running in no time!

Maria S.
MS
Maria S.
miss
Computer Software
Small-Business (50 or fewer emp.)
"Inbuilt monetization feature"
5/5
What do you like best about CometChat?

Inbuilt Monetization features and WordPress Plugin. Let me start with the  WordPress plugin which is easy to use and can be installed within minutes. All we  did was download the PlugIn enter our licence details and done. It was up and  running literally within minutes. The RBAC and Advertisement features let us  monetize our website easily. Review collected by and hosted on G2.com.

What do you dislike about CometChat?

The support system is a bit time consuming but they solve your problems once they get on it.  Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Maria,

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier but we're definitely happy to hear that we were able to help your business grow!

NA
Nehim A.
Small-Business (50 or fewer emp.)
"Brilliant chat app"
5/5
What do you like best about CometChat?

Easy Integrations and really user friendly features Review collected by and hosted on G2.com.

What do you dislike about CometChat?

Sometimes the support team takes a longer time to reply due to the time differences. It's a mere

inconvenience Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Nehim,

Thank you so much for the feedback! Although we're not thrilled to hear about your experience with our Support team, it's definitely something we've taken as a top initiative on improving since the time of your review. We hope you've noticed the difference since that time but nonetheless, glad to hear that we were able to help fulfill all of your business requirements to help make a positive, meaningful impact!

AJ
Aiden J.
Small-Business (50 or fewer emp.)
"Collaboration Features"
5/5
What do you like best about CometChat?

Exceptional collaboration Features and top notch service Review collected by and hosted on G2.com.

What do you dislike about CometChat?

It has been quite an experience with cometchat thus far Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Aiden,

Thank you so much for your feedback and we're glad to hear how our product was able to help aid in the impact to students worldwide in providing education that is impactful and qualitative. We also have a collaborative document as well that is leaned upon heavily within the edu-tech space!