Its interface is quite simple and practical, which makes it very easy for me to use it without having to resort to various submenus to be able to use all its functions, the fact that it can send images, videos and notes of Voice is very useful for me to respond in a much more dynamic and individualized way to my patients, which is also an excellent way to keep a more orderly control of my private practice appointments, as well as allowing me to make video calls with my patients to a very good quality, allowing me to track my successive consultations in this way, in terms of performance I can say that both in its web version and in its application for phones it is quite stable and does not present any flaws, so my experience as a user was quite positive in this regard. Review collected by and hosted on G2.com.
It may be somewhat expensive compared to other similar options, however you pay for what you have in operation, the only thing that for me was a resounding NOT is their customer service, they take forever to give answers to the doubts that arise, which in my opinion should not last that long. Review collected by and hosted on G2.com.
Hi Crianderson,
Thank you so much for the feedback! Although we're not thrilled to hear about your experience with our Support team, it's definitely something we've taken as a top initiative on improving since the time of your review. We hope you've noticed the difference since that time but nonetheless, it strikes a chord within our organization when we hear how much of an impact our solution has had on your business and the way you operate within your practice. We look forward to growing along side with you!