CE
Camil E.
Small-Business (50 or fewer emp.)
"Sooo effective !!"
5/5
What do you like best about CometChat?

Easiest Way to Connect users on our website Review collected by and hosted on G2.com.

What do you dislike about CometChat?

It has been a really good experience for us. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Camil,

That is amazing! There has been many use-cases throughout the stories we hear from our customers but to be able to help connect our veterans with one another is one that is truly heartwarming. We're glad that we were able to help scale and facilitate this and we can't thank you enough!

KA
Kheezran A.
Mid-Market (51-1000 emp.)
"Feature loaded"
5/5
What do you like best about CometChat?

Top notch Mobile SDK and so many useful features Review collected by and hosted on G2.com.

What do you dislike about CometChat?

For now, We really love CometChat in its totality Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Kheezran,

Thank you so much for your feedback and business! We're glad that we were able to help make implementing chat as easily as possible for you and your team to scale with.

DD
Daniele D.
Small-Business (50 or fewer emp.)
"Nice app"
5/5
What do you like best about CometChat?

Cometchat has a Perfect Chat Integration. Review collected by and hosted on G2.com.

What do you dislike about CometChat?

Our journey this far has been really positive. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Daniele,

Glad to hear about how you've been able to leverage our product to help serve your students and teachers! We also have a collaborative whiteboard and document to help connect all your stakeholders together through these engagement tools to help streamline the learning process. Be sure to check out updates page below to view our new releases and enhancements!

See how CometChat improved
JC
Job C.
Small-Business (50 or fewer emp.)
"This is a real chat solution!!"
5/5
What do you like best about CometChat?

Collaboration and Monetization features. Review collected by and hosted on G2.com.

What do you dislike about CometChat?

The long reply time from the support team Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Job,

Thanks so much for your feedback! We've really been able to drive and streamline our support time reach since 2018 so I do hope this has had a positive impact on your experience since the time of your review. Also love hearing about your story and ability, as a business, to create purposeful interactions amongst your community of small business owners. Glad we can help!

JS
Japheth S.
Small-Business (50 or fewer emp.)
"Lovely work"
5/5
What do you like best about CometChat?

I like the fact that Cometchat is so easy to Integrate Review collected by and hosted on G2.com.

What do you dislike about CometChat?

Support timings for North American clients Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Japheth,

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier but we're happy to hear that we were able to fill in all the requirements you were looking for!

SO
Sophie O.
Small-Business (50 or fewer emp.)
"Exceptional service"
5/5
What do you like best about CometChat?

Great Product and an amazing support team. Review collected by and hosted on G2.com.

What do you dislike about CometChat?

Support hours in North America seems to be out of sync Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hello Sophie,

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier. Thanks again for the recommendation!

RR
Rayan R.
Small-Business (50 or fewer emp.)
"Nice Monetization features"
5/5
What do you like best about CometChat?

I love the Inbuilt monetization feature. Review collected by and hosted on G2.com.

What do you dislike about CometChat?

Sometimes the support hours see to cause hitches between clients and staff Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Rayan,

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier. Be sure to check out updates page below to view our new releases and enhancements!

See how CometChat improved
DF
Dorrance F.
Small-Business (50 or fewer emp.)
"Good solution"
4.5/5
What do you like best about CometChat?

Large Amount of Features and Excellent Support Review collected by and hosted on G2.com.

What do you dislike about CometChat?

It has been a rather positive experience for us Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Dorrance,

We're super happy to hear about your experience and about the positive impact that chat has had within your gaming community. Be sure to check out updates page below to view our new releases and enhancements that can further engage your community!

See how CometChat improved
Kainene N.
KN
Kainene N.
Business Analyst
Accounting
Small-Business (50 or fewer emp.)
"Awesome"
5/5
What do you like best about CometChat?

Huge number of Features and Whitelabel App Review collected by and hosted on G2.com.

What do you dislike about CometChat?

Long wait on email replies from Support Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Kainene!

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier. Thanks again for the review and we look forward to growing alongside you and your business!

CV
Camilia V.
Small-Business (50 or fewer emp.)
"Best support"
4.5/5
What do you like best about CometChat?

The features and Support team are brilliant Review collected by and hosted on G2.com.

What do you dislike about CometChat?

We have no problems. Our experience has been amazing. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

Hi Camilia!

Thanks so much for your feedback. Servicing customers such as yourself is a huge catalyst for our desire to continue to push and innovate. Digital education is a growing need in our society today and to be a part of that need; to help students, teachers and all stakeholders succeed at this new paradigm, is our honor to do.