--- title: Comcast Business VoiceEdge Reviews meta\_title: 'Comcast Business VoiceEdge Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 35 reviews by the users' company size, role or industry to find out how Comcast Business VoiceEdge works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 35 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

# Comcast Business VoiceEdge Reviews & Product Details

Comcast Business VoiceEdge is a cloud-based, fully managed voice and unified communications solution designed to enhance business communication and collaboration. By eliminating the need for on-site PBX equipment, it offers a cost-effective and scalable alternative to traditional phone systems, supporting businesses as they grow and adapt. Key Features and Functionality: - Unified Communications: Integrates voice, video, messaging, and conferencing to streamline communication. - Cloud-Hosted PBX: Provides advanced calling features without the need for physical hardware, reducing capital expenditures. - Intuitive Administration: Offers an easy-to-use digital dashboard for managing equipment, passwords, and features across multiple locations. - Mobility Support: Includes mobile and desktop applications, enabling employees to make and receive calls, access voicemail, and participate in audio conferences from any device. - Advanced Call Management: Features such as Automated Attendants, Hunt Groups, Call Forwarding, and Readable Voicemail enhance call handling and user experience. - Scalability: Easily accommodates business growth by adding users or locations without significant infrastructure changes. Primary Value and Solutions Provided: Comcast Business VoiceEdge addresses the communication needs of modern businesses by offering a flexible, scalable, and cost-effective phone system. It eliminates the complexities and expenses associated with traditional PBX systems, providing a suite of advanced features that enhance productivity and collaboration. By supporting mobility and remote work, it ensures that employees remain connected and responsive, regardless of their location. This solution is particularly beneficial for businesses seeking to improve operational efficiency, reduce costs, and adapt to evolving communication demands.

* * *

Seller
[Comcast](https://www.g2.com/sellers/comcast)
Discussions
[Comcast Business VoiceEdge Community](https://www.g2.com/products/comcast-business-voiceedge/discuss)
Solution Type

All-in-One

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## Value at a Glance

Averages based on real user reviews.

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/comcast-business-voiceedge/pricing)

## Top-Rated Alternatives

[

 ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX")

RingEX

4.2/5(1,428)

](https://www.g2.com/products/ringex/reviews)

[

 ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect")

GoTo Connect

4.4/5(1,415)

](https://www.g2.com/products/goto-connect/reviews)

[

 ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX")

3CX

4.4/5(547)

](https://www.g2.com/products/3cx/reviews)

[
View All Alternatives
](https://www.g2.com/products/comcast-business-voiceedge/competitors/alternatives)

## User Insights

Average based on 35 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Comcast Business VoiceEdge Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

AppFolio

](https://www.g2.com/products/appfolio/reviews)

Show More

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/17/2018

"Communication made easy"

5/5

What do you like best about Comcast Business VoiceEdge?

I like that I can easily forward phone calls from my work desk phone to my cell phone. "Be Anywhere" feature is great! Review collected by and hosted on G2.com.

What do you dislike about Comcast Business VoiceEdge?

I'm not sure if this is a phone issue or an app issue - but I seem to have a lot of fingerprint recognition sign-in issues. I don't have this issue with other apps I use. Review collected by and hosted on G2.com.

What problems is Comcast Business VoiceEdge solving and how is that benefiting you?

Easy access to phone calls while out of the office/on the road. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Paul R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul R.")
PR

Paul R.

Principal Managing Partner

Real Estate

Small-Business (50 or fewer emp.)

1/12/2018

"Somewhat Dependable VoIP Service"

3.5/5

What do you like best about Comcast Business VoiceEdge?

I like the option of having more traditional landline service as well as a cell phone. VoIP from Comcast, although not a traditional landline, gives one the feeling of having one. Purchased as a bundle, with other Comcast services, the cost comes out to approximately $19 monthly per line, for the VoIP service. Review collected by and hosted on G2.com.

What do you dislike about Comcast Business VoiceEdge?

The call quality is not that clear and the volume is low. Calls are totally dependent on an internet connection, which is not always available, as Comcast users know all too well. Review collected by and hosted on G2.com.

What problems is Comcast Business VoiceEdge solving and how is that benefiting you?

I am able to have dedicated lines for business while keeping cell phones private. I can pick up voice mail on line as well as on the phone, Voice messages are transcribed and available through email. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research")
UM

Verified User in Market Research

Small-Business (50 or fewer emp.)

4/18/2018

"Works great can take calls at home and on the go for work"

4.5/5

What do you like best about Comcast Business VoiceEdge?

I like how I can easy take a call from my computer when I am working from home, and just as easily answer it on my cell phone when I am out running around. Review collected by and hosted on G2.com.

What do you dislike about Comcast Business VoiceEdge?

Sometimes I get signed out of the app on my phone. It will still ring when people call me but the main number will show up and not let me see who is calling on the caller ID. Review collected by and hosted on G2.com.

Recommendations to others considering Comcast Business VoiceEdge:

It works great if you are looking for a phone you can easily use at home for business with out having to hook up a phone. Its on your computer. Just plug in headset and you are good to go. Review collected by and hosted on G2.com.

What problems is Comcast Business VoiceEdge solving and how is that benefiting you?

I work from home and it is an easy way to have a business phone at home and one that comes with me when I bring my cell phone. Review collected by and hosted on G2.com.

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5/1/2018
Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications")
IT

Verified User in Telecommunications

Enterprise (\> 1000 emp.)

11/15/2018

"Comcast Voip"

5/5

What do you like best about Comcast Business VoiceEdge?

multiprotocol, integration capacity, has the integrated elements in a single infrastructure Review collected by and hosted on G2.com.

What do you dislike about Comcast Business VoiceEdge?

redundant architectures are very expensive, and redundancy in the network must always be guaranteed so as not to affect services Review collected by and hosted on G2.com.

Recommendations to others considering Comcast Business VoiceEdge:

test it Review collected by and hosted on G2.com.

What problems is Comcast Business VoiceEdge solving and how is that benefiting you?

stability in the business Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
UN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

1/12/2018

"Comcast VOIP-recommend!"

4.5/5

What do you like best about Comcast Business VoiceEdge?

I never have to worry about not having clear calls with Comcast VOIP. The phone equipment that we use with our Comcast VOIP was so easy to use and learn. VOIP gives us the ability to be a professional organization. Review collected by and hosted on G2.com.

What do you dislike about Comcast Business VoiceEdge?

Haven't found out anything that I don't like yet! Review collected by and hosted on G2.com.

Recommendations to others considering Comcast Business VoiceEdge:

Comcast has really come a long way with their customer service support and we have found that the switch was way less painless than we anticipated and it's been easy to troubleshoot and resolve any issues or questions we have had. Review collected by and hosted on G2.com.

What problems is Comcast Business VoiceEdge solving and how is that benefiting you?

Where we were previously located, we could not have phone systems that supported video conferencing or teleconference options but now that we are located in the middle of the city, the new system with Comcast has been awesome. Calls are routed with ease and we can do video conferencing and photo sharing with ease. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

DK

David K.

System Administrato

Small-Business (50 or fewer emp.)

1/12/2018

"Excellent Business communications system"

4.5/5

What do you like best about Comcast Business VoiceEdge?

flawless sound and great equipment, and overall a 99%+ reliability Review collected by and hosted on G2.com.

What do you dislike about Comcast Business VoiceEdge?

occasional outages, having to switch to cellular when office system is down Review collected by and hosted on G2.com.

Recommendations to others considering Comcast Business VoiceEdge:

installation can be rocky, specially if you converting from an analog system. Review collected by and hosted on G2.com.

What problems is Comcast Business VoiceEdge solving and how is that benefiting you?

full office telecommunications automation and administration Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

SM

Sanjeev M.

Sr C++ Developer

Information Technology and Services

Enterprise (\> 1000 emp.)

1/4/2018

"comcast tv box"

3.5/5

What do you like best about Comcast Business VoiceEdge?

feature to navigate the tv channel and online streaming . Speed can be maintained by single one call to customer care. Review collected by and hosted on G2.com.

What do you dislike about Comcast Business VoiceEdge?

quality channel are limited in bundle of package and every time we need to call for internet speed. Review collected by and hosted on G2.com.

What problems is Comcast Business VoiceEdge solving and how is that benefiting you?

i am freelancer . i can use best speed for my business. and i am doing well. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice")
UL

Verified User in Law Practice

Mid-Market (51-1000 emp.)

1/7/2018

"no delay communicating "

4.5/5

What do you like best about Comcast Business VoiceEdge?

The seamless calling capabilities, great connections Review collected by and hosted on G2.com.

What do you dislike about Comcast Business VoiceEdge?

there was no complaints i had when using this product Review collected by and hosted on G2.com.

What problems is Comcast Business VoiceEdge solving and how is that benefiting you?

great call quality, connecting with customers and coworkers without delay Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Jayesh V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayesh V.")
JV

Jayesh V.

Software Development Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

7/27/2016

"Full featured business phone."

4.5/5

What do you like best about Comcast Business VoiceEdge?

Its very good, full featured business phone for long distance call. We have been using this phone sine while in our day to day communication and it works perfect without any noise. This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email, Directory listening etc. Review collected by and hosted on G2.com.

What do you dislike about Comcast Business VoiceEdge?

Actually for this product there is nothing for dislike but for portable phone batter is an issue. If we continuously use this phone for long meetings then some time battery dies. So its only problem i have seen. Review collected by and hosted on G2.com.

Recommendations to others considering Comcast Business VoiceEdge:

I would really recommend this VOIP phone for business meetings and business communications. This phone is really useful for companies which has geographically located teams and requires daily meetings between those teams. Review collected by and hosted on G2.com.

What problems is Comcast Business VoiceEdge solving and how is that benefiting you?

We are using this phone in day to day business communications and in meetings between geographically located teams. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Sam O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam O.")
SO

Sam O.

Senior Software Engineer

Information Technology and Services

Enterprise (\> 1000 emp.)

8/22/2016

"Good VOIP Phone for business purpose."

5/5

What do you like best about Comcast Business VoiceEdge?

This phone seems very good for business uses. It provides noise less communication. Audio quality is very good. It also provides some extra features which we are using in our client or staff meetings like HD calling, Voice to email, Hunt group etc. For long distance call this is best phone. Review collected by and hosted on G2.com.

What do you dislike about Comcast Business VoiceEdge?

Price is bit more compare to other VOIP provider but it actually provides good quality of services for that. Appart form that i haven't seen any major issues with this phone Review collected by and hosted on G2.com.

Recommendations to others considering Comcast Business VoiceEdge:

100% I would recommend this phone for business meetings. Review collected by and hosted on G2.com.

What problems is Comcast Business VoiceEdge solving and how is that benefiting you?

We are using this phone for our day to day meetings between our clients and our staff member. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

## Questions about Comcast Business VoiceEdge? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Comcast Business VoiceEdge
](https://www.g2.com/products/comcast-business-voiceedge/discussions/new)

GU

Guest User

What is Comcast Business VoiceEdge used for?

0 Upvotes

0

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Join the conversation
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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/comcast-business-voiceedge/pricing)

Comcast Business VoiceEdge Comparisons

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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image")

GoTo Connect

4.4/5(1,415)

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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image")

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4.4/5(547)

[
Compare Now
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##### 
##### Comcast Business VoiceEdge Features

Basic Communication

Phone Calls

Video Calls

Instant Messaging

Advanced Features

Hold Music

Automated Attendants

VOiP Number

Access

Software Pairing

Browser Extension

Individual Download

[
View More Features
](https://www.g2.com/products/comcast-business-voiceedge/features)

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