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CollowAI

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CollowAI is an AI customer support platform that helps businesses turn their website content, documents, PDFs, and FAQs into a conversational assistant. Embedded on a website, the assistant answers visitor questions using the business’s own information, helping customers find relevant answers while reducing repetitive support work. Businesses can customize the assistant’s appearance and tone to match their brand and add it to their website through an embed script. CollowAI supports websites built with WordPress, Shopify, Wix, and custom platforms. Teams can review conversations, identify common questions and unanswered topics, and update their knowledge sources to improve responses over time. Team management features allow multiple users to maintain content and review customer interactions. CollowAI is designed for businesses and agencies that want to make existing knowledge more accessible, help visitors understand their products and services, and give support teams more time for questions that require personal attention.

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