Verified User in Entertainment
OE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Convenient and Professional Bookkeeping Service for Small Business"
5/5
What do you like best about Collective?

We have a dedicated team that is always available for questions and always on top of our bookkeeping needs! Review collected by and hosted on G2.com.

What do you dislike about Collective?

There are still administrative tasks to be performed every month even though accounts are linked to thiers. Review collected by and hosted on G2.com.

Bethany Joy C.
BC
Bethany Joy C.
Founder & Chief Community Officer
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Collective is the Dream Team In Your Pocket"
5/5
What do you like best about Collective?

Personalized service, great account management, friendly team members, quick response time. Review collected by and hosted on G2.com.

What do you dislike about Collective?

It is expensive. However, all things considered, having Collective manage the backend allows time for business owners to focus on what they enjoy doing and are best at in their business. Review collected by and hosted on G2.com.

Jordan R.
JR
Jordan R.
Co Host of 'Queens of the Court' Podcast
Small-Business (50 or fewer emp.)
"Collective allows me to breathe easier!"
5/5
What do you like best about Collective?

The customer support is unmatched. I had my first call with Collective a year too soon - I wasn't financially ready to commit because I wasn't making enough income. I felt no pressure and was still given a step-by-step plan on the benefits of what their company provides and why it's helpful for freelancers to have. That stuck with me for my first year of freelancing (and after my first tax season solo!) I truly feel like the staff here wants my business to succeed.

For any questions I have about my business, I feel confident that they're only an email away. Review collected by and hosted on G2.com.

What do you dislike about Collective?

The part of my membership I interact with the least is Xero. I have been using Quickbooks for my invoices for the past few years and their system suits my business more. I don't think it's a knock against Collective, but I personally don't find Xero to be too user-friendly so I don't use it. Review collected by and hosted on G2.com.

MA
Mariah A.
"Dedicated Financial Experts for a Fraction of the Price"
5/5
What do you like best about Collective?

I really appreciate how easy it is to get support any time I have a question. It puts my mind at ease knowing I always have a resource for the parts of my business that feel completely overwhelming to me. I also love how easy it is to pay quarterly tax estimates now. Knowing that I won't be hit with an unforseen tax bill at the end of the year like I have been in years past makes going into tax season so much easier! Review collected by and hosted on G2.com.

What do you dislike about Collective?

Sometimes the S-Corp structure can still be a bit confusing to understand. I am slowly learning more and more about it, but wrapping my head around this business structure hasn't come easily to me. Review collected by and hosted on G2.com.

Verified User in Computer Software
OC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Collective feels like a trusted partner"
5/5
What do you like best about Collective?

Every member of the team, from on-boarding to my accounting professionals, has been knowledgeable and professional. I'm very happy that I chose to work with them! Review collected by and hosted on G2.com.

What do you dislike about Collective?

I honestly have no complaints about my experience with Collective so far. Review collected by and hosted on G2.com.

Verified User in Capital Markets
GC
Verified User in Capital Markets
Mid-Market (51-1000 emp.)
"Great customer service and product"
5/5
What do you like best about Collective?

Biggest differentiator is the white-glove customer service. Does not feel like a normal subscription platform and their teams are very attentive and work to resolve questions very quickly. Review collected by and hosted on G2.com.

What do you dislike about Collective?

They are still building out their software tools and integrations, but product velocity seems to be good. Review collected by and hosted on G2.com.

Emily U.
EU
Emily U.
"Solopreneur financial overwhelm??? Gone."
5/5
What do you like best about Collective?

Their specialized knowledge and amazing customer service. Review collected by and hosted on G2.com.

What do you dislike about Collective?

Just that they can't help me with other taxes, but I get that. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Collective: Streamlining Your Business-of-One through Accounting, Tax, and Bookkeeping"
4.5/5
What do you like best about Collective?

What I like best about Collective is the dedicated staff assigned to me on the bookkeeping and tax side. They make monthly paperwork easier and quicker, acting like business besties to handle the intricacies and allowing me to focus on what truly matters. Review collected by and hosted on G2.com.

What do you dislike about Collective?

What I dislike is that they don't do my personal taxes, which is frustrating, as they did the 1st year I used them. Collective also doesn't guarantee that the numbers are final. It's not a deal-breaker, but for those who like their financial ducks in a row, just a heads up that there might be a bit of flexibility in the numbers game Review collected by and hosted on G2.com.

DS
David S.
Small-Business (50 or fewer emp.)
"Collective makes running your S-Corp so easy! :)"
5/5
What do you like best about Collective?

They set up everything for me, and they are always there when I have questions! And I have a lot of questions! :) Review collected by and hosted on G2.com.

What do you dislike about Collective?

Honestly nothing! Even the price is super reasonable for everything they provide. Review collected by and hosted on G2.com.

Ron S.
RS
Ron S.
Small-Business (50 or fewer emp.)
"Still the best"
5/5
What do you like best about Collective?

They offer extensive direct contact with accountants, who respond quickly to questions. They do your personal return as well as your business tax return. Review collected by and hosted on G2.com.

What do you dislike about Collective?

They are still integrating technology into their workflow and it can be wonky. Its not a stopper but not really always convenient for clients when they make changes.

e.g. you must upload documents one at a time, manually categorizing each time. Review collected by and hosted on G2.com.