--- title: Collect.chat Reviews meta\_title: 'Collect.chat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Collect.chat works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Collect.chat Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Collect.chat but has limited features. Are you part of the Collect.chat team? [Upgrade your plan](https://my.g2.com/collect-chat/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Collect.chat is an interactive chatbot that collects data from your website visitors by asking scripted questions – 24/7, fully on autopilot. Whenever a user response is recorded, you get an email notification. Anyone can build the chatbot with zero coding knowledge and install it in seconds. You can collect leads, feedbacks and book meetings with your customers. Integrate the chatbot with any tool you use in your workflow. * * * Seller [Micro.company](https://www.g2.com/sellers/micro-company) Discussions [Collect.chat Community](https://www.g2.com/products/collect-chat/discuss) Languages Supported English, French, Hindi, Italian, Dutch, Portuguese, Spanish, Swedish, Vietnamese, Chinese (Simplified) Overview by Micro Company Show More ## Pricing Pricing provided by Collect.chat. ### Free Free Per Month ### Lite $19.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/collect-chat/pricing) ## Top-Rated Alternatives [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Landbot](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Landbot") Landbot 4.7/5(334) ](https://www.g2.com/products/landbot/reviews) [ View All Alternatives ](https://www.g2.com/products/collect-chat/competitors/alternatives) ## User Insights Average based on 14 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Verified User in Graphic Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Graphic Design") AG Verified User in Graphic Design Small-Business (50 or fewer emp.) 6/23/2025 "Charging for incomplete responses, hiding valuable leads and not even alerting us that they have!" 3.5/5 What do you like best about Collect.chat? At this point absolutely nothing - the entire purpose of the tool is to generate leads and they have been actively hiding our leads and not notifying us of it. Review collected by and hosted on G2.com. What do you dislike about Collect.chat? Having been with them for over 7 years, they have doubled the billing and added virtually no new features since we first signed up. They have however introduced caps and set their response limits to include incomplete responses. Anyone versed in chatbot lead gen, knows that one of the most effective ways to incite a chat is to have an initial yes/no question button to click as the first initial pop up. Well guess what, a large number of users will click the Yes/No to try and close the window too and you get charged for that. To top it off, today we have discovered that we've not received a huge volume of high ticket leads because Collect.Chat have blocked them. Have they emailed the primary billing email to alert that they are being suppressed? NO. Have they released the emails when the next billing period rolls over, NO. Plenty of other options out there and this has cost us thousands in lost business. Review collected by and hosted on G2.com. What problems is Collect.chat solving and how is that benefiting you? It is supposed to be generating us leads, instead it has been blocking them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Diwakar K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diwakar K.") DK Diwakar K. || Career Counseling || Resume Writing Service || CV Designing Small-Business (50 or fewer emp.) 12/29/2021 "Best tools and application for customers clients connect." 4.5/5 What do you like best about Collect.chat? Templates are just unique, and it's very easy to set up and very powerful to use. Services are excellent and have 24\*7 support, which is just amazing. After using Collect. chat, my business is 40% increased in the monthly subscription. Review collected by and hosted on G2.com. What do you dislike about Collect.chat? For the pricing part, I think for using the full version, we need to pay the amount $24, $49, $99 for Lite, Standard, and plus subscription, which is a little high as compared to other competitors. Review collected by and hosted on G2.com. Recommendations to others considering Collect.chat: Easy to use and customer support is very perfect. Review collected by and hosted on G2.com. What problems is Collect.chat solving and how is that benefiting you? It saves me lots of time and money to connect with clients and increases 40% on my monthly sales, which is just amazing. Very helpful for me and very effective to use. Review collected by and hosted on G2.com. Show More 1/7/2022 Validated ReviewerSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") GI Verified User in Internet Small-Business (50 or fewer emp.) 1/28/2019 "Simple, easy-to-use conversational marketing chat bot" 5/5 What do you like best about Collect.chat? Collect.chat is easy and straightforward to use. No hassle whatsoever to get it running on almost any website. It is very easy to get started and to implement easy rule-based processes for inbound lead generation. Price is good. Review collected by and hosted on G2.com. What do you dislike about Collect.chat? On the basic subscription, there is not much room to change the design or branding of the widget - but I believe that's fair. Also, it would be great if the bot was a little more intelligent at times and could do more than following rule-based systems. Review collected by and hosted on G2.com. Recommendations to others considering Collect.chat: Make sure to go through a good due diligence process to find out what exactly you need. If you are a large business with very defined needs for features and processes you should potentially consider a larger vendor. Review collected by and hosted on G2.com. What problems is Collect.chat solving and how is that benefiting you? It is easy to capture incoming leads using collect.chat on your website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.") AS Abhishek S. Sr. Executive - Marketing Internet Small-Business (50 or fewer emp.) 9/13/2018 "After Implementation of Collect Chat We Found New Clients" 4.5/5 What do you like best about Collect.chat? The new way of answering the questions that you have to play with your mice to give the answer the question in the form of yes and no. or whatsoever options according to the website allows for easy to use and interactive way of chat. Review collected by and hosted on G2.com. What do you dislike about Collect.chat? I think there should be a live chat option too. If someone wants to use it. So many sites think for the live support so with live support and the default features of Collect Chat can give the edge to the customer. Review collected by and hosted on G2.com. Recommendations to others considering Collect.chat: For those who're not using Collect Chat for them I want to say please take 1 month subscription and you will take the another subscription for the year definitely. For the first time I think you have to take it for one month. Review collected by and hosted on G2.com. What problems is Collect.chat solving and how is that benefiting you? We're using it for support if clients have the problem related with any of the important domain such as business, technical support, HR, and other queries. For that it will easy solution. And we're taking advantage of it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Martin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martin M.") MM Martin M. Managing Director Marketing and Advertising Mid-Market (51-1000 emp.) 9/12/2018 "Best Conversational Marketing Software On The Market Right Now" 5/5 What do you like best about Collect.chat? CollectChat is a joy to use and there's almost no learning curve. Setting up dozens of chatbots, copying/reusing past campaigns, customizing a bot's appearance & behavior and - most importantly - sending the collected data from the bot to 3rd party apps via Zapier is very intuitive. The customer support is amazing. Questions are answered promptly and feature requests are being taken seriously. Reliability and responsiveness are the most important aspects when choosing a software provider and Collect Chat really shines in that regard. Review collected by and hosted on G2.com. What do you dislike about Collect.chat? The only thing that's missing is the ability to gradually capture information. As of right now, we can only send captured information to a webhook after every single question in a conversation flow has been answered by a user. It would be beneficial for more complex use cases or longer conversations to be able to send data to a webhook multiple times within a single conversation in order to not miss out on leads who may are interested but may have (un)intentionally not clicked on the very last button in a conversation with a bot. Review collected by and hosted on G2.com. Recommendations to others considering Collect.chat: Read the articles in their help center, they're good. Review collected by and hosted on G2.com. What problems is Collect.chat solving and how is that benefiting you? We're using CollectChat to capture leads and increase the conversion rate of traditional websites and even landing pages. The use cases are really only limited to one's imagination but the most common ones are replacing web forms and pop-ups with bots. Chatbots are a great way to beat banner blindness and engage users in a new way. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MC Mike C. Small-Business (50 or fewer emp.) 9/29/2018 "Fluent and lightning fast chat widget" 4.5/5 What do you like best about Collect.chat? collect.chat integration to websites is as easy as possible. The setup was simple and quick and what we liked most about it was the modern and engaging chat experience that many customers loved, it's not too blunt and a happy way to interact. Definitely has boosted our sales by interacting with clients. Review collected by and hosted on G2.com. What do you dislike about Collect.chat? Their pricing strategy is a bit on the weak side, while we loved it's free and understandable but only one of their higher tiers allows us to remove the branding and it has added up quite a bit after having it on lots of websites. Review collected by and hosted on G2.com. What problems is Collect.chat solving and how is that benefiting you? We needed a quick and easy way to integrate a chat experience into our websites that looks self coded, unlike a facebook chat. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 9/12/2018 "Powerful and flexible chatbot, no coding needed" 3.5/5 What do you like best about Collect.chat? The drag and drop visual builder for creating the chatbot logic. Very easy to use and lots of power between zapier integrations and all the collection/chat message types. They also have a lot of pre-built templates so you don't have to start from scratch. Review collected by and hosted on G2.com. What do you dislike about Collect.chat? There is no live chat option, so you cannot have an option to bring in a human and convert to a live conversation if the person wants. That would be the only thing to dislike about Collect.chat. Review collected by and hosted on G2.com. Recommendations to others considering Collect.chat: Spend time planning out the chat bot script for the various areas of your website before you start to work in Collect.chat so you have a better idea of the desired script/outcome. Review collected by and hosted on G2.com. What problems is Collect.chat solving and how is that benefiting you? Having a 24/7 sales and support person essentially via a bot. This allows users to get the information they need without having to submit an email and wait for an answer. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tom R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom R.") TR Tom R. Apprentice Internet Mid-Market (51-1000 emp.) 9/13/2018 "collect.chat Review" 5/5 What do you like best about Collect.chat? That you can create a bot with the information given within the chat that is specific to the clients needs and therefore generate more targeted leads Review collected by and hosted on G2.com. What do you dislike about Collect.chat? I feel that there is not a lot to dislike about this application/website as they are on top of the game at the moment. Review collected by and hosted on G2.com. Recommendations to others considering Collect.chat: I would reccomend looking into new features of programmes within the market and then asking questions to the people within this chat Review collected by and hosted on G2.com. What problems is Collect.chat solving and how is that benefiting you? We are solving the lead path for clients by helping them to narrow down their customer base and then re-market them accordingly by using the advice that was given on this platform Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andreas W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andreas W.") AW Andreas W. Location Manager Basel Mid-Market (51-1000 emp.) 9/12/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Smart and Easy Solution" 5/5 What do you like best about Collect.chat? I searched for a simple and fast solution for a Chatbot and found it in collect.chat. The price is ok and the possibilities are endless. Review collected by and hosted on G2.com. What do you dislike about Collect.chat? I like everthing. It would prefer that i could integrate my CRM directly and not over i.e. Leadsbridge. Review collected by and hosted on G2.com. What problems is Collect.chat solving and how is that benefiting you? Collect leads directly from the website Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Printing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Printing") UP Verified User in Printing Small-Business (50 or fewer emp.) 9/12/2018 "Simple and Functional ChatBot" 5/5 What do you like best about Collect.chat? I love how simple it was to set up and install! Review collected by and hosted on G2.com. What do you dislike about Collect.chat? I think the "Not using Collect.chat yet?" branding should be at the top of the chat window. Review collected by and hosted on G2.com. What problems is Collect.chat solving and how is that benefiting you? I love how this brings in more leads than a static online form. We've always relied on customers to complete a form on our website to request a quote. After creating and installing this chat bot, we immediately began receiving more leads. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Collect.chat? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Collect.chat ](https://www.g2.com/products/collect-chat/discussions/new) GU Guest User What is Collect.chat used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-collect-chat-used-for) [ View all Discussions ](https://www.g2.com/products/collect-chat/discuss) ## Pricing Options Pricing provided by Collect.chat. ### Free Free Per Month ### Lite $19.00 Per Month ### Standard $39.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/collect-chat/pricing) Collect.chat Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_534e8f3406c42835b74f1b1e85f6e59e/chatfuel.png "Product Avatar Image") Chatfuel 4.4/5(45) [ Compare Now ](https://www.g2.com/compare/chatfuel-vs-collect-chat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da4c5ce44da53eb2f99ddd5bd1a21e14/tars.png "Product Avatar Image") TARS 4.6/5(171) [ Compare Now ](https://www.g2.com/compare/collect-chat-vs-tars) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing) [Survey](https://www.g2.com/categories/survey)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Chatbots](https://www.g2.com/categories/chatbots) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Would Squadcast integrate well with existing tools like Slack and Jira?](https://www.g2.com/discussions/would-squadcast-integrate-well-with-existing-tools-like-slack-jira-and-aws-cloudwatch)[What is the best recruitment platform for specialized job roles?](https://www.g2.com/discussions/what-is-the-best-recruitment-platform-for-specialized-job-roles)[What do HR managers and recruiters actually care about in a background check platform versus what the finance team prioritizes when they are picking the vendor?](https://www.g2.com/discussions/what-do-hr-managers-and-recruiters-actually-care-about-in-a-background-check-platform-versus-what-the-finance-team-prioritizes-when-they-are-picking-the-vendor%20) [Best platforms for drag-and-drop email design](https://www.g2.com/discussions/what-are-the-best-platforms-for-drag-and-drop-email-design)[User Research Platforms](https://www.g2.com/discussions/has-any-user-research-platforms-worked-really-well-for-you)[Pros and Cons Details](https://www.g2.com/products/collect-chat/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)