While Colleague Advancement is not as stream-lined as other like software, it does have a plethora of information that is stored for each constituent. It is not the most user friendly, but once the end user figures out some basic screens to find information, it is easy to go through different screens and find out more about their history, relationships both to people and organizations, giving history, wealth screening information, address history, academic history, and many other things that are useful to both the end user fundraisers as well as the administrators who are pulling reports for other offices.
The merger with Ellucian seems like it has and will continue to improve what is available for Colleague Advancement customers, and their yearly conference is a great source of information and new ideas for how to best utilize Colleague Advancement for a variety of data, reporting, and fundraising needs.
Many users who come into our organization after using a different fundraising database struggle to get up to speed with Colleague Advancement. They are not used to not being able to pull their own reports, which adds some additional time and waiting. While Colleague does have a plethora of information, it is difficult to pull that information out with the reporting tools that are available and therefore there is a lot of going back and forth with report requests. This issue may change as new reporting software is introduced and utilized.
Right now, we're trying to better utilize the payroll deduction function as well as the campaign function. Having a better understanding and process for payroll deductions will increase giving and having a better understanding and process for the campaign tree function will provide better information about how donations are coming in.