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 ![Cohorts AI](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_17f3274adaabe4bde152972448b09434/cohorts-ai.jpg "Cohorts AI")
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# Cohorts AI Discussions

An intelligent customer segmentation and behavioral analysis AI that transforms how you understand and engage with your customers. Cohorts AI identifies the “range” of usage patterns customers generate when using software and maps each customer’s journey through your product, revealing the usage patterns that define adoption and growth from tens of billions of telemetry events. The enriched view of customers’ usage is then indexed by business KPIs such as ARR, Net Dollar Retention (NDR) and Support Effort to advance or control product adoption that drives “Cohort shift”. Cohorts AI empowers Product Management, Marketing & GTM StratOps to understand the true range of usage and how best to lead customers through product adoption. This allows leaders to pinpoint friction, drive feature adoption, and position the right feature or action at the right time. By connecting usage behavior with business outcomes, Cohorts AI enables teams to take action at scale through the full lifecycle of product adoption and usage.

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