Dylan H.
DH
Dylan H.
Account manager
Small-Business (50 or fewer emp.)
"The best webform platform out there"
5/5
What do you like best about Cognito Forms?

Cognito Forms is reasonably simple to use but can be highly complex depending on your requirements and skill level.

You can create forms and workflows for virtually anything. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

There are a few situations I've come across where it has been limited in a certain function, but the positives outweigh the occasional challenge Review collected by and hosted on G2.com.

Response from Haley Nelson of Cognito Forms

Thanks for your review!

MD
Matt D.
Small-Business (50 or fewer emp.)
"Powerful and easy"
5/5
What do you like best about Cognito Forms?

Between the flexibility, calculations, form generation, and recording options, this is the best survey tool I've ever used for more complex needs. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

UI could use a little updating but it's never gotten in the way of what I need to do with the tool. Also could use a little more visual tweaking options. Review collected by and hosted on G2.com.

Jeff P.
JP
Jeff P.
Small-Business (50 or fewer emp.)
"Easy form builder with lots of customization"
3.5/5
What do you like best about Cognito Forms?

The form builder is easy to use, and there are a ton of customization options. Their iFrame and embedding options are also easy to use and highly useful for our business. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

It would be nice to copy/paste multiple form fields at the same time, rather than one by one. Review collected by and hosted on G2.com.

BR
Bobbie R.
Marketing Director
Mid-Market (51-1000 emp.)
"Cognito forma have simplified our workflow"
5/5
What do you like best about Cognito Forms?

During Covid, we took many of our in-house processes to an online format. Cognito forms allowed us to eliminate our paper service application process and provide all our services through our website. Since then, we have continued to add additional features and workflow that completely changed our workload and simplified our customer onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

There is not much that I don't like. I have requested a few features that are not available yet. However, when I asked about them, Cognito told me they are on the roadmap for future development. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Great HIPAA Compliant Forms App"
4/5
What do you like best about Cognito Forms?

It's the best form builder I've seen so far. It lets you drag and drop to build the form, but also adds logic and extra api type features in an intuitive fashion Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

It's a bit expensive for the HIPAA compliant version, but once you have enough users, it's worth it. Which could be a good thing so competitors don't use it. Review collected by and hosted on G2.com.

NW
Nicole W.
Client Relationship Manager
Small-Business (50 or fewer emp.)
"easy to use online forms"
4.5/5
What do you like best about Cognito Forms?

Cognito is easy to use, options are intuitive and i was able to quickly and easily recreate our company's paper forms. I have zero "form building" experience and had no trouble getting started with Cognito Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

The biggest drawback of Cognito is that i am not able to create a PDF from my form - which is the primary reason we have not moved all of our forms to cognito. Review collected by and hosted on G2.com.

Zach B.
ZB
Zach B.
COO
Small-Business (50 or fewer emp.)
"Easy And Flexible Form Builder!"
4.5/5
What do you like best about Cognito Forms?

We use Cognito forms in our agency for about 175 clients. The forms are super easy to clone which makes it easy to scale with common forms we use for most of our clients. Our clients also love the capability to collect payments online. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

The styling overall is ok, but I do think there could be some improvements to the flexibility of styling certain form elements. Review collected by and hosted on G2.com.

Verified User in Real Estate
ER
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Cognito Forms Non-Profit use"
5/5
What do you like best about Cognito Forms?

The list is too long. This product is not your typical form tool. It is closer to a Low/No-Code development tool, and with the recent addition of Workflow capabilities, it has become even better. IN no uncertain terms, CognitoForms has become an integral part of our company's digital transformation efforts, enabling capabilities and automation of business processes that we had no idea we could solve so easily. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

Not much, frankly, 1) We'd like to see more in-app control over form object styling and a few more data access APIs to make data maintenance in the app a bit easier. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Wonderful system!!"
5/5
What do you like best about Cognito Forms?

I love that Cognito offers strong customizations for all our form needs. It's been so helpful and definitely streamlined the work for our staff. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

I wish Cognito had a compliant way for us to get electronic signatures on forms. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Great Experience"
5/5
What do you like best about Cognito Forms?

Easy set up for forms and calculations. Customer service is fast and always reliable. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

Forms can be slow and submit repeated data.

Data could have more filtering options. Review collected by and hosted on G2.com.