![Russell B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Russell B.")
RB

Russell B.

CEO

Small-Business (50 or fewer emp.)

12/21/2023

"Easy to use but powerful form creation"

3.5/5

What do you like best about Cognito Forms?

Easy to create a responsive form using conditional logic, answer piping, and automation with stripe/zapier. Easy to share templates between accounts. Easy to embed forms into a website. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

Can't change name of firm without breaking every existing form link.

Changing a form also changes every previously submitted copy so there is no permanence.

Formatting is unattractive and wastes space when exporting a copy to PDF.

The syntax for their calculation formulas is nearly incomprehensible if you want to do anything beyond basic math.

No way to monetize templates. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

I was looking for a way to securely and easily collect information from my clients that was relatively convenient for them. Cognito Forms allows me to do this while shaping the client experience and making sure that clients are not asked more questions than are necessary. With Zapier, I am able to take the information from Cognito Forms and perform numerous automations with it. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

See what 130 reviewers think of Cognito Forms

4.6 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/cognito-forms/reviews)