Siim N.
SN
Siim N.
Small-Business (50 or fewer emp.)
"Essential Support for SOC 2 Audit Readiness"
4.5/5
What do you like best about Cognisys?

I find Cognisys incredibly helpful in preparing us for the SOC 2 audit. They provide us with templates for standard policies and guide us through the SOC 2 process, always ready to answer questions in the Slack channel. Their hands-on guidance and clear explanations of what SOC 2 expects have been most helpful, making the audit process manageable by clarifying expectations and reviewing necessities. Additionally, their support with Vanta implementation, responsiveness, and practical guidance encourage our continued partnership. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Nothing Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
EG
Verified User in Gambling & Casinos
Small-Business (50 or fewer emp.)
"Expert vCISO and Compliance Partner"
4.5/5
What do you like best about Cognisys?

I find Cognisys's vCISO service highly valuable. Their knowledge of procedures and certification expectations has been crucial. The vCISO approach is a cost-effective way for us to manage information security without needing an in-house resource. Cognisys guided us through the ISO 27001 certification process by helping us fill knowledge gaps and support policy drafting. Their flexibility matches our style, which I greatly appreciate. They helped us onboard, understand, operationalize, and manage the Vanta platform, which was entirely new to us. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

I would probably ask them to be stricter and harsher on us with deliverables, as well as themselves, so we can progress even faster. Review collected by and hosted on G2.com.

Markus B.
MB
Markus B.
Small-Business (50 or fewer emp.)
"Great support during our ISO 27001 journey"
5/5
What do you like best about Cognisys?

The team was very supportive and responsive whenever we had questions. This made the whole certification process much less stressful for us. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Honestly there is not much to dislike. Sometimes the process can feel a bit heavy because ISO 27001 itself requires a lot of documentation and steps but Cognisys helped guide us through it clearly Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you for taking the time to share your feedback.

It’s great to hear that the team’s support and responsiveness helped make the process feel more manageable. We understand that certification can feel heavy at times, so we’re pleased we could help bring clarity and structure along the way.

Thanks again!

Prokopios G.
PG
Prokopios G.
Co-founder & CTO
Small-Business (50 or fewer emp.)
"A Vital Partner for Compliance Certification"
4.5/5
What do you like best about Cognisys?

I appreciate Cognisys for preparing us for SOC 2 and helping us with ISO certifications. Their guidance in understanding the roadmap, bridging gaps, and providing guidance, help, and clarifications has been extremely valuable. They respond quickly and are always happy to help, which makes them of immense value to us. Their expertise in managing the certification process, highlighting what is important and what to watch out for, is valuable. They effectively helped us connect the dots. Overall, they have been great. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Nothing to mention here Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you for your feedback!

It’s great to hear that our support, responsiveness, and guidance have been valuable throughout your journey. We’re especially pleased that the experience has helped bring clarity and structure to the process.

Thanks again.

Daan V.
DV
Daan V.
Co-Founder
Small-Business (50 or fewer emp.)
"Structured Guidance That Keeps the Process Moving"
4/5
What do you like best about Cognisys?

The structure they provide, pushing us trough the process. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Sometimes it was hard to get in touch with the right person, but this took at most 24 hours Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Simplifies ISO27001 Audit with Expert Guidance"
4.5/5
What do you like best about Cognisys?

I find Cognisys's service simple and smooth, which is especially valuable given the complexity of ISO27001. Their expertise in ISO27001 controls and the quality of their reporting are standout aspects that really benefit us. I also appreciate how they help in identifying areas for continuous improvement to maintain our ISO27001 certification. The way Cognisys keeps things straightforward, despite the broad nature of ISO27001, is something I really like. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Nothing Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Happy ISO 27001 Customer"
4.5/5
What do you like best about Cognisys?

Having expert advice at hand is invaluable. With few exceptions, they are able to answer our questions when there is something we are unsure of. They are very responsive and we particularly like how they are available on Slack as it makes the communication faster and easier. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Our primary objective is to get us prepared and through the ISO 27001 audit every year. Cognisys' plans seemingly only support pre-audit support or an annual plan. We are forced to choose the latter as we want support during the audit. However, the post-audit support is not something we value hugely. Ultimately, this is not a big deal but if there was a more cost effective plan that ran up to and including the audit we would likely choose that. Review collected by and hosted on G2.com.

Rauli R.
RR
Rauli R.
Small-Business (50 or fewer emp.)
"Streamlined Security Certification with Cognisys"
4.5/5
What do you like best about Cognisys?

I appreciate Cognisys for helping us get the SOC 2 Type II certification, which is crucial for selling to big corporations and makes our security stance much more robust. Their pricing and quick program to achieve the certification were major factors in choosing them. I like their expertise in security, which gives me confidence in expanding our partnership with them for yearly services on security monitoring. Cognisys did a great job, and I would rate them 9 out of 10 for recommending to others. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

- Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you for taking the time to share your feedback.

It’s great to hear that the experience has been positive a positive one and that the outcome is supporting your ability to work with larger organisations and strengthen your overall security position!

Thanks again.

Loïc P.
LP
Loïc P.
Founder
Small-Business (50 or fewer emp.)
"Streamlined Our ISO Certification with Ease"
4.5/5
What do you like best about Cognisys?

I like how Cognisys helped us with getting our ISO certificate by delivering templates and making sure all documents were ready for Vanta. They guided us through the whole process, which was very value-creating since they helped us fill in the right details and make sure everything was correct. I also appreciate that we communicated through a Slack channel, which was very helpful for asking questions and getting quick answers. Their professional and quick services were impressive. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Nothing Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you for taking the time to share your feedback.

It’s great to hear that the support, guidance, and communication throughout the process made things smooth and straightforward for your team.

Thanks again!

Felix K.
FK
Felix K.
Small-Business (50 or fewer emp.)
"Competent support for IT certifications"
4.5/5
What do you like best about Cognisys?

I appreciate Cognisys's expertise in IT security and certifications, especially in penetration testing. Their vCISO offering is also very interesting. Additionally, they have competently supported us in the creation of policies and the execution of internal audits. This expertise ensures that we are happy to work with Cognisys again for recertifications. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Our roadmap has been slightly delayed a few times, as it was not always clear when the next milestone would be completed and results have shifted slightly. One could work more strictly with deadlines for the deliverables. Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you for taking the time to share your feedback!

It’s great to know the collaboration has been helpful, and we look forward to continuing to work together in the future.

We also appreciate your comments around timelines and milestones. Feedback like this is important and we’re always looking for ways to improve clarity and communication.

Thanks again!