Megan S.
MS
Megan S.
Chief of Staff
Small-Business (50 or fewer emp.)
"Empowering Compliance and Growth with Stellar Support"
5/5
What do you like best about Cognisys?

I use Cognisys to obtain our compliance certifications for SOC 2, ISO, and cyber essentials. I appreciate how Cognisys has enabled us to work with enterprise organizations by meeting these essential compliance requirements. I find the certifications set by Cognisys to be crucial in establishing our organization's security posture, as security, compliance, and trust are foundational for us. The sessions with Cognisys's experts on certifications have been incredibly helpful, especially since I don't have a compliance background. It's been great to get direction and support when steering in the wrong direction. Additionally, I enjoy the engagement with technical experts for certifications and their assistance in utilizing Vanta to its full potential. Furthermore, the strong Slack channel with the Cognisys team makes it really easy to communicate and get quick responses, which I find very effective. Overall, I really enjoy the engagement and have even expanded to using their virtual CISO to continue our partnership. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

NA Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you for taking the time to share such detailed feedback!

It’s great to hear that the support, guidance, and collaboration with the team have been valuable, especially in helping you navigate compliance and build confidence along the way. We’re also pleased that the engagement is supporting your ability to work with larger organisations and strengthen your overall security posture.

Thanks again.

Erik R.
ER
Erik R.
CEO
Small-Business (50 or fewer emp.)
"Agile and Reliable Consulting for ISO 27001 Certification"
5/5
What do you like best about Cognisys?

I really liked Cognisys's approach. They instilled confidence in the process and used a very agile methodology. They helped to understand all the requirements of the ISO 27001 certification, to map my weaknesses, and to find solutions much faster than would be possible alone or with another company. The journey they build is very assertive, clear, with a beginning, middle, and end. They have a deep knowledge of what the ISO certification requires, which made me feel confident to be approved. Furthermore, the service is very fast, practical, and efficient, with a communication channel that is always active. The organization of the journey as a whole is one of their strong points. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

There was nothing I didn't like. But I think it would be important to have people with knowledge in Portuguese. Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you for taking the time to share your feedback!

We’re especially pleased to hear that you felt our approach was efficient and well-guided from start to finish. We also appreciate your suggestion around language support. As we continue to grow, feedback like this is valuable in helping us improve.

Thanks again for sharing your experience.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Essential Partner for ISO Accreditation Success"
5/5
What do you like best about Cognisys?

I really liked how Cognisys helped us with the ISO 27001 process, guiding us through it even though we initially didn't know much. They were very helpful in getting us accredited quickly. Working with Cognisys provided a structured method to identify potential risks and measure success, which was great for our business. Their guidance was incredibly valuable in setting up processes correctly from the start. The direct communication channel through Slack was excellent for quick interactions and ensuring tasks were on track. Also, the seminars or small meetings we had once or twice a week were very informative, especially with David explaining concepts in detail. Cognisys also helped us implement Vanta, a compliance platform that has been fantastic for tracking our compliance needs. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Sometimes I would ask messages on Slack and they would be acknowledged very quickly. That was a common thing. They were always acknowledged. Rarely they'd be like, oh, let me check that for you. But then nothing would actually happen, and I would have to chase again. Again, very minor and they always got back to me. Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you for taking the time to leave a review!

It’s great to hear that the support, structure, and guidance throughout your compliance journey have been valuable, and that the communication and collaboration worked well for your team.

We also appreciate your note around follow-ups on Slack. While we’re glad everything was resolved, we recognise the importance of closing the loop promptly and will continue to improve on this.

Thanks again for sharing your experience.

David G.
DG
David G.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Streamlined Compliance with Expert Support"
4/5
What do you like best about Cognisys?

I really like Cognisys’ collaborative approach, with regular touchpoints and consistent communication. Their overall support has been very helpful throughout. I also appreciate how quickly they were able to get up to speed from the start, helping us navigate regulatory requirements and stay compliant. The team’s expertise, especially around policies and the necessary tooling, makes the service genuinely valuable. Implementing our chosen ISMS, Vanta, was straightforward, and it was great to complement that with access to additional services for Vulnerability Testing. Their experience and know-how in delivering these solutions in the best way for our needs significantly sped up the process. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

They clearly are very busy, and sometimes this leads to some delays in communications, so perhaps they need to consider more capacity to remove bottlenecks? Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you for taking the time to leave such a detailed review, we really appreciate your feedback.

We’re so pleased that your experience has been valuable and even helped you secure new work!

We also appreciate your honest feedback around bottlenecks. We’re actively hiring and expanding the team to help increase capacity and ensure we continue delivering the level of responsiveness and support our clients expect.

Thanks again.

HC
Hugo C.
Small-Business (50 or fewer emp.)
"Expert Guidance for ISO Certification Success"
5/5
What do you like best about Cognisys?

I really value the expertise of Cognisys's people, specifically their guidance through our ISO 27,001 certification process. Their availability through Slack and responsiveness to any requests on our side have been incredibly beneficial. The consultants are true experts in dealing with certification processes, which was really helpful for addressing issues and conducting our mandatory management review meetings and other assessments. I'm also encouraged by their ability to guide us through ongoing and future certifications like SOC 2 or GDPR compliance. This expertise makes me consider expanding our partnership with them. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

nothing to add Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you for taking the time to share your feedback, we really appreciate it!

It’s great to hear that the team’s expertise, responsiveness, and support have been valuable throughout your journey. We’re especially pleased that the experience has helped build confidence as you continue to develop and expand your compliance efforts.

Thanks again.

Felix F.
FF
Felix F.
Mid-Market (51-1000 emp.)
"Fast, Seamless Collaboration - Cognysis Fits Smoothly Into Our Slack Workflow"
4.5/5
What do you like best about Cognisys?

Fast, seamless collaboration.

We use Slack, and Cognysis has integrated smoothly into our workflow. For example, we have a dedicated channel where we can discuss topics and keep conversations in one place. This is supplemented by regular bi-weekly meetings, so we’re always up to date and aligned. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Nothing really. There wasn't anything we didn't like. Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you!

It’s great to hear that the collaboration has been seamless and we’re pleased that the regular touchpoints and communication help keep everything aligned and moving forward.

Martin C.
MC
Martin C.
Small-Business (50 or fewer emp.)
"Reliable Compliance Partner with Excellent Support"
5/5
What do you like best about Cognisys?

I really value the overall support from the Cognisys team, particularly their subject matter knowledge and the speed of problem-solving. Their assistance in audit readiness is greatly appreciated. It's extremely valuable to have access to their expertise for any queries or compliance demands. This allows us to stay lean as a company. The engagement and support from the team are very good and highly valued. Their guidance, especially from Naomi, Alice, and Sara, is appreciated in the ongoing management of the services we receive. With Cognisys's help, we efficiently use our time to monitor and maintain compliance standards. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

. Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you for taking the time to leave such a positive review, we really appreciate the feedback!

It’s great to hear that our team’s support, responsiveness, and expertise have been valuable to you. We’ll be sure to pass along your kind words to the team.

Thanks again for sharing your experience.

Simon S.
SS
Simon S.
Mid-Market (51-1000 emp.)
"Swift, Professional, and Comprehensive Cybersecurity"
4.5/5
What do you like best about Cognisys?

I like Cognisys because they are approachable and handle new requests swiftly and professionally. I appreciate their excellent support and sales services. The comprehensive proposals they deliver, like the one for a full SOC service, are impressive, even if they don't always fit our operational needs. I find their penetration testing particularly helpful, especially the internal tests that help manage vulnerabilities quickly and easily. Their openness and customer engagement approach work really well for TIMCO, and we need a partner who can react quickly, which Cognisys provides. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

I can't really think of much I'd change. The services provide good value and meet our needs well. Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you for taking the time to share your feedback!

It’s great to hear that our approachability, responsiveness, and support have been valuable to your team. We’re pleased the collaboration is helping you move quickly and effectively where it matters most.

Thanks again for your kind words.

Lindsay M.
LM
Lindsay M.
Mid-Market (51-1000 emp.)
"Expert ISO 27001 Implementation with Friendly, Flexible Service"
4.5/5
What do you like best about Cognisys?

I really appreciate the friendly nature of the staff assigned to our project at Cognisys and their willingness to be flexible with implementation timelines. Their expertise in the Vanta platform and standardized methods for policy design were instrumental in helping us move quickly in our ISO 27,001 implementation. As a small IT team, their assistance with implementing the ISO 27,001 standard within the Vanta platform was crucial. Their professional services related to policy design and process implementation were a big help. Everything we experienced during the project was agreeable and meaningful. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

No specific dislikes Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you for sharing your feedback!

It’s great to hear that the team’s flexibility, expertise, and support made a positive impact, especially in helping your team move forward efficiently. We’re pleased the experience was valuable and meaningful throughout.

Thanks again.

Gilles V.
GV
Gilles V.
Small-Business (50 or fewer emp.)
"Essential for ISO Certification Success"
5/5
What do you like best about Cognisys?

I really appreciated Cognisys for their quick response times and well-structured approach. Their support is invaluable in preparing for ISO 27001:2022 certification, as they divide the workload into manageable chunks with realistic deadlines. The thorough documentation and reports for our meetings have been instrumental for ISO audits. The certification itself is a token of credibility, helping us significantly in closing deals with bigger corporate leads. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

I wish there was an FAQ or a guide on how to prepare for the audits themselves. We did overestimate the scrutiny of those audits a bit, and prepared a bit too much. Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you for taking the time to share such detailed feedback, we really appreciate it.

It’s great to hear that our structured approach, responsiveness, and support have been valuable throughout your journey.

We also appreciate your suggestion around audit preparation guidance, it's something we’ll take on board!

Thanks again for sharing your experience.