Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Super User-Friendly Prospecting with High Email Success"
5/5
What do you like best about Cognism?

The view is super easy friendly compared to other tools I've used. This is really important to me when I'm trying to quickly prospect. I'd say the emails have about a 90% success which again is better than anything I've used before. Review collected by and hosted on G2.com.

What do you dislike about Cognism?

Would be more convenient to have an option to copy and paste an idividuals linkedin URL into the search bar rather than through the plugin. The Turnovers are also extremely off creating more admin for me. Review collected by and hosted on G2.com.

Jordan P.
JP
Jordan P.
National Business Development Manager
"Effortless Contact Search, Needs Improved Regional Segmentation"
4/5
What do you like best about Cognism?

I find it particularly useful that I can search by industry, and being able to filter by region is especially helpful with my job. This combination of features allows me to focus on particular regions one at a time, which is great when I'm cold calling. For example, I can look for law firms in Edinburgh, and Cognism lets me narrow down my search and minimize unusual results. The initial setup of Cognism was really easy, without any issues, so I was up and running with it in a day or two. Review collected by and hosted on G2.com.

What do you dislike about Cognism?

I think that it struggles with Scotland in particular. It doesn't allow me to segment that out as a separate nation within The UK. Also, it's very biased in favor of large enterprise organizations. Whenever you're trying to find sort of medium to large companies, it can sometimes prove a bit more laborious to dig through the results. We could do with more specificity as well whenever it comes to breaking down the different industries and categorizations for The UK versus some of the US and the very tech-based terminology that's currently used in the system. Review collected by and hosted on G2.com.

Simon S.
SS
Simon S.
Senior Account Executive - New Business
"Valuable Features with Data Quality Concerns"
3/5
What do you like best about Cognism?

I use Cognism to search for contact data on leads, which helps me inform them about the products I represent at my company. I appreciate its capabilities like accessing contact details, the prospector, and the company summary. The contact details feature allows me to call or email leads directly. I find the prospector valuable for finding potential clients based on specific parameters like company size, growth rate, and key contacts. The company summary helps me quickly determine if a company fits my ideal customer profile. Additionally, I found the initial setup of Cognism easy. Review collected by and hosted on G2.com.

What do you dislike about Cognism?

I don't like that Cognism's data quality is not uniform in every market. It lacks reliable data in my market, Spain. Many emails that appear as verified are wrong. Review collected by and hosted on G2.com.

Max F.
MF
Max F.
Sales Operations
"Invaluable Tool for Seamless Contact Data Retrieval"
4.5/5
What do you like best about Cognism?

I really appreciate Cognism's integration capabilities, especially with LinkedIn. Once we've identified a target merchant, we can easily find the right decision maker and instantly pull up any contact details using the Cognism Chrome Store web app. It enables us to enroll them in outbound sequences seamlessly, which is incredibly efficient. The Chrome add-in is especially amazing because it allows for direct exporting into our CRM, which streamlines setting up workflows to enroll prospects in different sequences. Additionally, the ease of setup is remarkable. It's very intuitive, requiring only simple training, and the integration with our CRM is straightforward. Overall, Cognism provides invaluable live contact data that is seamlessly accessed, making it much better than purchasing static data sets. It's the best database I've encountered, contributing to a high likelihood of recommending it to others, as it's truly invaluable for contact data acquisition. Review collected by and hosted on G2.com.

What do you dislike about Cognism?

The personas feature in Cognism doesn't work well for us. Our roles for who the right decision makers are vary so widely that it ends up being such a long list to build into a persona, which makes it ineffective for our needs. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Not reliable for NA: missing emails and incorrect phone numbers"
1.5/5
What do you like best about Cognism?

It works well for our EMEA team. Has good security for our Hubspot integration. I use it every day due to the Hubspot integration. Easy to use and our team adopted it easily. Review collected by and hosted on G2.com.

What do you dislike about Cognism?

Not as good with our NA team. Often missing emails that other enrichment products have, frequent incorrect phone numbers are included- especially ones where the person has the same name but are not the right person at all. I use it everyday, but have to reconcile with other enrichment sources. I only use the Chrome extension because I do not feel the lists directly on Cognism are up to date. Review collected by and hosted on G2.com.

Tamim Eletrebi E.
TE
Tamim Eletrebi E.
Customer Relations Manager
"Streamlined Contact Retrieval with Stellar Support"
5/5
What do you like best about Cognism?

I appreciate how Cognism comprehensively solves our business reach issues with its ability to filter profiles with ease, which significantly saves us time. The software is remarkably straightforward and intuitive, making it accessible for team members with varying levels of IT expertise. This ease of use ensures our team can quickly become efficient users of Cognism. Support responsiveness is outstanding, as any queries are usually resolved within a few hours, ensuring our business operations remain uninterrupted. The filtering feature, especially based on intent, is particularly beneficial for our niche business needs, allowing us to target our audience more effectively. Transitioning from LinkedIn Sales Navigator to Cognism was a significant improvement, as it considerably decreases the time required for searching and data collection. Moreover, the setup of Cognism was extremely easy and intuitive, adding to a seamless experience. Overall, I find Cognism significantly more efficient than previous methods and valuable enough to recommend it to industry peers. Review collected by and hosted on G2.com.

What do you dislike about Cognism?

I think when extracting a list or choosing profiles to add to your list, being limited to only viewing 25 profiles per page can be a bit long-winded. For example, we got the 2000 contacts a month package, and adding 2000 contacts, 25 at a time can be a very long process. It also causes us to have multiple contacts from the same company, as when adding them to the list, you can only control how many contacts from the same company you want on that page, and the next page it resets. Review collected by and hosted on G2.com.

Emil D.
ED
Emil D.
Enterprise Account Executive
Mid-Market (51-1000 emp.)
"Streamlined Prospecting with Intuitive Tools"
4.5/5
What do you like best about Cognism?

I truly appreciate Cognism’s ease of use, primarily through its Google Chrome extension, which is a feature I wish I had years ago. This tool allows me to efficiently pull up any contact and view detailed information quickly, such as titles, names, available phone numbers, email addresses, and determine if they're already in our CRM. This seamless integration with Salesforce means less manual entry, making Cognism a crucial part of my daily routine. The speed and accuracy at which I get information has significantly impacted my efficiency, allowing me to prospect and conduct outreach effortlessly. Additionally, the AI-powered search functionality in the cloud app simplifies finding companies based on specific criteria, thus enhancing my productivity and supporting my success as an enterprise account executive. Review collected by and hosted on G2.com.

What do you dislike about Cognism?

I do not have specific dislikes here that make it a struggle to use, particularly with the extension or the cloud app. However, like other tools, I wish there was more access to mobile numbers instead of just HQ switchboard numbers. But I understand the limitations due to GDPR and privacy laws, which prevent some details from being accessible. Review collected by and hosted on G2.com.

KG
Katie G.
Marketing Manager
Mid-Market (51-1000 emp.)
"Outstanding Support and Easy Integration, Minor Data Accuracy Issues"
4/5
What do you like best about Cognism?

The team I work with, our account manager and customer service (Ben Osborne and Iman Zuberi) are so helpful and they can't do enough for us whenever we need help with the system. The system is easy to use, and the integration process was seamless. Review collected by and hosted on G2.com.

What do you dislike about Cognism?

The data isn't always 100% accurate (although I understand it's difficult to achieve this). Also the number of intent data is quite limited, it'd be good to have more intent data in there but I appreciate it's likely due to the niche B2B sector I operate in. Company ID would also be useful for us. Review collected by and hosted on G2.com.

AA
Alistair A.
CIO
Mid-Market (51-1000 emp.)
"Effortless Onboarding, Comprehensive Data Perfection"
4/5
What do you like best about Cognism?

I like Cognism for its comprehensive data and decent UI, which provides our team with all the data we need. It's easy for the team to use, requiring minimal onboarding and tech support. The good data helps us reliably find companies and identify the correct stakeholders. The onboarding process was really easy and smooth. Review collected by and hosted on G2.com.

What do you dislike about Cognism?

Per user seat licenses rather than just charging utilization makes it harder than it should be to work with. Review collected by and hosted on G2.com.

Elwira Aleksandra G.
EG
Elwira Aleksandra G.
International Business Development Manager EMEA & DACH
Enterprise (> 1000 emp.)
"A Game-Changer"
4/5
What do you like best about Cognism?

Beyond the exceptional data quality, Cognism's integration with our CRM has streamlined our workflow in ways we didn't think were possible. The ability to seamlessly upload new leads directly from the platform into our CRM is a major win. This functionality eliminates manual data entry, reduces the risk of human error, and ensures that our CRM is always populated with fresh, high-quality data. It's a quick, effortless process that allows our team to move from prospecting to engagement in a matter of seconds. We've customized our upload settings to match our CRM fields, making the process even smoother and more tailored to our needs. Review collected by and hosted on G2.com.

What do you dislike about Cognism?

The platform is often considered expensive, with high upfront costs and a focus on long-term annual contracts. The pricing can be opaque, and some users feel the cost is too high for the value they receive, especially if they aren't utilizing every feature. Review collected by and hosted on G2.com.