Danish K.
DK
Danish K.
Customer Onboarding & Support Executive
Mid-Market (51-1000 emp.)
"Task Status Automation and Visibility Issues"
0/5
What do you like best about CogniSaaS?

We can manage the daily tasks easily through the cognisaas. Review collected by and hosted on G2.com.

What do you dislike about CogniSaaS?

I only updated the actual end date of the task to the next day. However, the system automatically marked the task as Completed on that day, and later, on the same day, it changed the status again from Completed to Overdue.

Additionally, properties that are currently on hold are still showing up under Due Today tasks, even though they shouldn't be visible there. Review collected by and hosted on G2.com.

Ashutosh N.
AN
Ashutosh N.
Regional Support Incharge
Mid-Market (51-1000 emp.)
"Slow and Unreliable Onboarding Software"
1/5
What do you like best about CogniSaaS?

The user interface is quite simple and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about CogniSaaS?

Slowness: The main issue we are facing is cognisaas taking a longer time to reflect the data. Many times the global search stops working or take longer time to fetch the data. Apart from that there are many more areas where we have to toggle back and forth to see the content.

Reliability: Moreover, the software isn’t reliable. It crashes many times showing a null value. Review collected by and hosted on G2.com.

S Pratip S.
SS
S Pratip S.
Customer onboarding and support executive.
Mid-Market (51-1000 emp.)
"very slow it gets stuck sometimes facing more issues while using"
0.5/5
What do you like best about CogniSaaS?

Simple interface and easy to use is only one of the good thing Review collected by and hosted on G2.com.

What do you dislike about CogniSaaS?

platform is very slow it gets stuck and am not happy with the cognisaas i dont prefer anyone to use this Review collected by and hosted on G2.com.

Subhashree D.
SD
Subhashree D.
Onboarding and Support Executive
Mid-Market (51-1000 emp.)
"Software is very slow and unreliable."
1.5/5
What do you like best about CogniSaaS?

We get data easily from single platform. Review collected by and hosted on G2.com.

What do you dislike about CogniSaaS?

The operations are running very slowly. When we try to import the phase, it doesn't work, and sometimes tasks at the plan level are removed automatically. Review collected by and hosted on G2.com.

vahid K.
VK
vahid K.
Accounts Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Cognisas software experience"
2.5/5
What do you like best about CogniSaaS?

Cognisas helps to track the records of our works Review collected by and hosted on G2.com.

What do you dislike about CogniSaaS?

This Platform is often unresponsive during working Hours,takes a huge time to load,very frequent glitches and mainly the data updating are very much as it lags a lot. Review collected by and hosted on G2.com.

Saiteja D.
SD
Saiteja D.
Customer Onboarding and support executive.
Mid-Market (51-1000 emp.)
"Software is very slow"
1.5/5
What do you like best about CogniSaaS?

We can keep track of various task to complete on daily basis Review collected by and hosted on G2.com.

What do you dislike about CogniSaaS?

Time consuming and it take too much time load or update any task or work. Review collected by and hosted on G2.com.

Nikita B.
NB
Nikita B.
Onboarding and Support Executive
Mid-Market (51-1000 emp.)
"Troubleshoot while using cognisaas."
1/5
What do you like best about CogniSaaS?

I can manage daily tasks on one platform. Review collected by and hosted on G2.com.

What do you dislike about CogniSaaS?

It hangs a lot while performing any activity. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Its very slow and pathetic software."
0.5/5
What do you like best about CogniSaaS?

I don't like anything about cognisaas worst data management software Review collected by and hosted on G2.com.

What do you dislike about CogniSaaS?

It’s very slow, and most of the time, it displays glitches and data errors. Review collected by and hosted on G2.com.

Abhishek k.
AK
Abhishek k.
Mid-Market (51-1000 emp.)
"Recommendable experience"
4/5
What do you like best about CogniSaaS?

CogniSaaS impresses me in various ways. One of its most valuable aspects is the clarity it provides regarding the status of my projects. It makes tracking accounts that are behind schedule remarkably easy, allowing me to address issues promptly. Additionally, the platform enables the tracking of multiple timelines within each project separately, which enhances organization and oversight. This feature-rich tool significantly boosts my ability to manage and monitor my projects effectively. Review collected by and hosted on G2.com.

What do you dislike about CogniSaaS?

While CogniSaaS offers a robust platform for project management and customer engagement, there are areas that some users might find less favorable. The complexity of the platform could pose challenges for certain users, especially in terms of navigating its features, potentially leading to a steep learning curve. Additionally, the level of customization might not meet the diverse needs of all users, limiting adaptability to specific workflows. Integration issues with other tools or systems could hinder seamless operations and data management, impacting overall efficiency. Furthermore, occasional performance issues such as slow loading times or system downtimes may disrupt productivity and user experience. Cost efficiency is another aspect; some users might perceive the cost as disproportionate to the value or benefits received. Inadequate customer support services might also impede timely issue resolution, affecting user satisfaction. Lastly, for users seeking highly advanced or specialized features, CogniSaaS might lack certain functionalities, which could lead to dissatisfaction with the platform's capabilities. Review collected by and hosted on G2.com.

Sergio  H.
SH
Sergio H.
Mid-Market (51-1000 emp.)
"Great customer tracker!"
5/5
What do you like best about CogniSaaS?

CogniSaaS has a great and broad way to track customer's projects. I really like the stages that can be tracked for each customer, even including different deals into one company. Milestones can have different scenarios such as "not initiated" all the way down to "completed". I really like the percentage bar that shows the progress with each customer. Also, customer details can be populated, such as project start date, ARR, industry, segment and even sales or post sales stages. All in all this is a great way to track stages with customers and remind properly yourself and create awareness of the required steps so that the projects can add success to our CSM role! Review collected by and hosted on G2.com.

What do you dislike about CogniSaaS?

Some times the information takes a while to refresh, but this is minor. Review collected by and hosted on G2.com.