---
title: Cody Reviews
meta_title: 'Cody Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Cody works for a business like yours.
aggregate_rating:
  rating_value: 2.8
  review_count: 2
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---


# Cody Reviews
**Vendor:** Cody  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 2.8/5.0  
**Total Reviews:** 2
## About Cody
The magic of ChatGPT meets the expertise of a custom-made AI assistant trained on your specific business.




## Cody Reviews
  ### 1. Very good alternative to GitHub Gopiloy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Peter C. | Founder, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Cody?**

The ability for it to understand context beyond a single document

**What do you dislike about Cody?**

It seems to run out of context very fast. It desperately needs more tokens.

**What problems is Cody solving and how is that benefiting you?**

It does a  great job of speeding up programming work. It saves a ton of typing. Also presents alternate viewpoints that are a good inspiration.

  ### 2. Nice idea with flakey execution.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Shane A. | CEO &amp; Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Cody?**

I love the easy concept of setting up your knowledge base and then assigning it to the Chatbots and then controlling each chatbot separately.

**What do you dislike about Cody?**

The hallucinations are out of control. The prompts have little impact o how the model works. After the first query, your data has very little impact on what is returned and your seemingly data-specific model has become globally generic. 
Oh and the support is oddly sporadic. Ask an easy question, answers arrive quickly. Ask something real and it's crickets.

**What problems is Cody solving and how is that benefiting you?**

Turning collected knowledge into usable insights.



- [View Cody pricing details and edition comparison](https://www.g2.com/products/cody-cody/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-10+08%3A35%3A21+-0500&secure%5Bsession_id%5D=1ae98600-1bcc-45e8-8be9-5ebba9d0dbe8&secure%5Btoken%5D=8324788fe0a6a64e1412f500faeeedd69097ed69e0fa298067a86498ce597430&format=llm_user)

## Cody Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

## Top Cody Alternatives
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