Code Zero Reviews & Product Details

PM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Worked with Code Zero to help coordinate and manage the CPQ process from within Salesforce. They also coordinated the efforts of the other vendors supporting the development toward the MVP solution we were looking for. Review collected by and hosted on G2.com.

What do you like best?

The team was very smart and supportive in every area. I felt like I was working with teammates vs. a consultant firm. Very positive experience to date. I look forward to working with them on other engagements in the future. Review collected by and hosted on G2.com.

What do you dislike?

Because of their knowledge and experience, the high demand on their time was sometimes difficult. But, they always worked out something to accommodate us and get us the information needed. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We are working to provide a new way for our sales teams to easily create quotes and orders in an overall work environment that provided a much more complete customer 360 review and support. Making this the place for our reps to sit in vs. swivel chairing into multiple applications to do so. Still in development phase but the vision of how this will help, is going to save reps time in entry and finding data along with focusing their attention in a path that drives better success. Review collected by and hosted on G2.com.

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Code Zero Overview

What is Code Zero?

Code Zero is an experienced and nimble consulting firm focused on Salesforce solutions. Our team brings decades of experience to help support our customers through their entire Salesforce journey, from scoping out the best solution during the sales cycle to delivering that solution on-time and on-budget. Our clients range from small non-profits to large, global, complex enterprises spanning the technology, manufacturing, retail, healthcare, media, telecommunications, education, and financial services industries. We are passionate about helping our clients quickly adapt to changing technology by focusing on elegant, efficient, and scalable solutions that maximize their return on investment.

Code Zero Details
Website
Languages Supported
English
Product Description

Code Zero is a cloud-focused consulting, IT development, and software integration provider.

How do you position yourself against your competitors?

We have a proven and flawless track record delivering over 400 Salesforce projects, including some of the most complex enterprise CPQ implementations to date as well as projects that have failed with some of our competitors. Many of our customers come to us with their most difficult Quote-to-Cash problems because they know we will be successful.


Seller Details
Seller
Code Zero
Year Founded
2016
HQ Location
Atlanta, GA
Twitter
@CodeZero_Q2C
29 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
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Code Zero Reviews

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ISA Training & Certification - Onsite Training Sales Consultant
Industrial Automation
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Implementation of Salesforce CPQ for quoting our training services. Review collected by and hosted on G2.com.

What do you like best?

My assigned Code Zero expert, Chad Borer, worked with me to implement CPQ, so that he taught me how to do the setup steps together. This allowed me to replicate his process easily as we added more products later. Review collected by and hosted on G2.com.

What do you dislike?

I wish I had hired CodeZero sooner! Instead of messing around with it myself. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Their SOW estimates are accurate. Great value for what you pay. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Code Zero helped me configure Salesforce CPQ for our business needs. They set up features and product options for our commonly quoted product bundles, configured an automated solution to generate quote template product description pages, and complicated price actions to automatically calculate the # of books to quote based on # of students. Our quotes are uniform and sales rep time to quote is greatly reduced. Review collected by and hosted on G2.com.

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Response from Gene Nix of Code Zero

Thanks for the positive feedback, Andy.

Open Discussions in Code Zero
Salesforce Business Partner
Information Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Supporting our overall (QTC) Quote to Cash and (MDM) Master Data Management initiative with CPQ design, build and deployment as well as overall business process re-engineering. Review collected by and hosted on G2.com.

What do you like best?

Very knowledgeable team that integrated seamlessly with our internal project team. They connected at all levels of our organization and project team and has helped continually steer us in the right direction throughout the ongoing engagement. Review collected by and hosted on G2.com.

What do you dislike?

We are currently just finishing up the build phase of the project and Code Zeros approach to Design and Build has been excellent. I do not currently have feedback on what didn't go well or areas of improvement as it has been great thus far. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We are solving our overall Quote to Cash and Master Data Management initiatives in adding additional controls and business process automation to our org. Review collected by and hosted on G2.com.

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PI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Design and implement Salesforce CPQ, provides ongoing CPQ feature updates. Review collected by and hosted on G2.com.

What do you like best?

Code Zero has knowledgeable developers, organized deployment planning and thorough testing procedures. They are flexible and creative at solving our unique set of issues. Review collected by and hosted on G2.com.

What do you dislike?

Nothing really. They deliver plain and simple. They are the first partner we think of when we need to bring in a consultant. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We have taken what was a nearly complete manual order process and automated our quote lifecycle thanks to their expertise with Salesforce CPQ. Review collected by and hosted on G2.com.

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PA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Developing and implementing a CPQ/CMS backend within Salesforce Review collected by and hosted on G2.com.

What do you like best?

They are very responsive. Easy to work with a knowledgeable. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes on conference calls, they call in from weird places, like a national park or a coffee shop, which can make connections spotty or cluttered with unnecessary background noise. Key members of the project have left Code Zero mid-project, which costs time to bring a replacement up to speed. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

They are very quick to develop complex items. We are able to make our billing and interfacing of financial documents to cbFC more efficient. Review collected by and hosted on G2.com.

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PC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Several implementations on Sales Cloud, Service Cloud and CPQ/ Billing Review collected by and hosted on G2.com.

What do you like best?

Their knowledgable, approachable staff and experienced solutioning have assisted me several times in providing optimal integrations for our customers. Review collected by and hosted on G2.com.

What do you dislike?

Not much to dislike, they are busy (as they should be) and sometimes work items have to be scheduled in advance. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Fantastic customer satisfaction for our joint projects- The Salesforce implementations have gone smoothly, and Code Zero provided insights into things like Salesforce Billing that improved our customers' overall implementations. Review collected by and hosted on G2.com.

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EI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Business process re-engineering around our sales and product process, and generation of our first price list with the implementation of CPQ. Review collected by and hosted on G2.com.

What do you like best?

Knowledgeable resources that can connect with all levels in the organization to solve complex problems. Review collected by and hosted on G2.com.

What do you dislike?

A little too much time on discovery, and can work better on rates. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

N/a above as project is still in process. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Project has not yet deployed. Review collected by and hosted on G2.com.

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Global Service Operations And International Account Executive
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

I have engaged CodeZero Consulting for multitude of enterprise and small to medium size initiatives to help us deliver scalable and sustainable solutions including CPQ, Sales, Service and Community Clouds Review collected by and hosted on G2.com.

What do you like best?

Anyone that I have worked with at CodeZero Consulting specially Gene and Melody not only can consult, architect, implement and support your Salesforce ecosystem but they set their sights on much bigger objective which is their "Customer"...They stand behind their commitment to be there for "YOU" at any time Review collected by and hosted on G2.com.

What do you dislike?

Nothing that I would label as 'dislike' at the moment. Yes, as a highly productive team, we have had our ups and downs and disagreements but we always managed to collaborate and work something out. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

In my opinion, there are two types of partners..those who are there to implement a project and those who are to implement the project to make sure you succeed. Anyone that I have worked with at CodeZero Consulting specially Gene and Melody not only can consult, architect, implement and support your Salesforce ecosystem but they set their sights on much bigger objective which is "YOU"...They stand behind their commitment to be there for "YOU" at any time... I have engaged CodeZero Consulting for multitude of enterprise and small to medium size initiatives to help us deliver scalable and sustainable solutions including CPQ, Sales, Service and Community Clouds. I can honestly attest that they sincerely value and cherish their customers and that is becoming very hard to find in this fast moving, crazy and robotic world where genuine "customer service" is measured by the number of emojis and number of keyboard clicks in chat rooms... Review collected by and hosted on G2.com.

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Associate Vice President, Enterprise PMO
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

We initally engaged with Code Zero to build a new org in Salesforce Lightning. They then helped us chart out a roadmap for our Salesforce journey and we engaged them to implement CPQ as well. Review collected by and hosted on G2.com.

What do you like best?

The communication is top notch. From weekly status calls, to daily collaboration - I know what is happening, where the risks are, and what needs to be done next every step of the way. And if there were issues -- I know that there will always be someone to answer my call.

A tie in what I like best is also the depth of expertise. We went to Code Zero because we did not have a knowledge base in house. We had invested in Salesforce and we knew we wanted to leverage this tool for more than we could accomplish on our own. Code Zero guided us and helped us make the right decisions for our business. Review collected by and hosted on G2.com.

What do you dislike?

No one lilkes spending money on something you think you "should" be able to do in house, but in the end, hiring experts is worth the investment. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

We are a subscription business that needed to upgrade to a larger platform for our Enterprise business. Code Zero implemented the Sales Force CPQ + Billing for us.. Our project involved integration with our fulfillment side & integration with Net Suite for our financial side all at the same time without interruption to our existing customers or our internal team. They made sure to understand the complexities of our business and help us design a plan with our very aggressive timeline. Review collected by and hosted on G2.com.

What do you like best?

The team at Code Zero is phenomenal and their work ethic is amazing. They never quit! Review collected by and hosted on G2.com.

What do you dislike?

Growth is expensive! We knew for this project to be successful, we had to make the investment. Code Zero may seem expensive but totally worth the investment. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Sales Force will not even sell you the CPQ+Billing platform unless you agree to use one of their approved consultants which I believe there were only 4 in the US when we started our project. We were lucky that one of those 4 happened to be within 2 hours of us & we asked for a face to face meeting before we made the decision. Gene Nix, the founder drove over to meet, discuss and spend the day with us getting to know our business and team. We needed to know that Code Zero had the same culture as our business and that we would all be able to work together to achieve a successful implementation. We had a very aggressive deadline & the Code Zero team was up for the challenge. Review collected by and hosted on G2.com.

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Response from Gene Nix of Code Zero

Thanks for the positive feedback, Denise. Our teams are also very happy with the full quote-to-cash solution developed to date. Thanks for the continued partnership!

Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

The Code Zero team is supportive, responsive and always able to offer creative solutions! Review collected by and hosted on G2.com.

What do you like best?

The Code Zero team is supportive, responsive and always able to offer creative solutions! Review collected by and hosted on G2.com.

What do you dislike?

The initial investment can be hard to swallow but ultimately this investment will help sustain our future for overall scalability as we continue to work in a fast paced and quickly growing company. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Code Zero will go above and beyond, work endless hours, provide creative solutions, communicate clearly and do wonderful work. Well worth the time and money! Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Code Zero was brought into our organization to install and configure Salesforce CPQ Review collected by and hosted on G2.com.

What do you like best?

Working with Code Zero was an absolute pleasure. It was the first time I have experienced an external team and an internal team acting as one cohesive unit. They were just as dedicated to the overall success of the project as we were. From the initial design, KT sessions to my internal team and deployment, the overall experience and expertise was top notch. Review collected by and hosted on G2.com.

What do you dislike?

I wish we would have converted to Salesforce CPQ sooner. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

We needed to migrate from Infusionsoft to Salesforce CPQ + Billing. This is a very complex exercise and we made the change to SFDC withing about 5mo. They continue to be just as committed to the success of the project as our own team. Just a great group to work with! Review collected by and hosted on G2.com.

What do you like best?

Their team was completely dedicated to understanding the business case and instrumental in mapping out process and features to support our desired experience without any wasted work on migrating legacy process that was no longer meaningful.

Again, a very complex exercise which was made smooth due to their organization and professionalism. Review collected by and hosted on G2.com.

What do you dislike?

It seems things cost more than you would like, but you get what you pay for. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

I would recommend CodeZero to anyone who is serious about a successful implementation of a very complex business application like SFDC CPQ+Billing. Review collected by and hosted on G2.com.

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Response from Gene Nix of Code Zero

Phillip, we thank you for helping make the tough decisions when the project hit the occasional custom vs. out-of-the-box fork in the road. We appreciate the continued partnership.

Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

We partnered with Code Zero to uninstall Apttus and implement SalesforceCPQ solution. Review collected by and hosted on G2.com.

What do you like best?

CodeZero was a great partner and played a huge role in what I would consider a very successful SalesforceCPQ roll-out which included a large uninstall of Apttus CPQ. The individuals working alongside our resources were very knowledgeable and provided options/solutions that both met the business requirement and was technically maintainable to some of our larger more complicated business initiatives. Review collected by and hosted on G2.com.

What do you dislike?

Project Management. Communication of issue resolution, budget, and open items were at times delayed. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Highly recommend Code Zero. Review collected by and hosted on G2.com.

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Response from Gene Nix of Code Zero

Emily, thanks for great feedback. We're also very proud of the successful project and strong partnership our collective teams were able to develop over the course of the project. Looking forward to hearing more at DF18.

Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

We used Code Zero as our Implementation Partner for our Salesforce CPQ implementation. We have a very experienced admin group, with experience with different CPQ systems, so we wanted to do most of the implementation ourselves. This was also partly due to having a very limited budget for external resources. Code Zero was able to tailor their Enablement process to maximize both our time and theirs, and deliver a Solution Blueprint including jumpstart on product configuration and development solutions for our unique education market requirements. Review collected by and hosted on G2.com.

What do you like best?

That they made sure that everything we worked through was thoroughly documented, and knowledge transfer was a key component of their processes. Review collected by and hosted on G2.com.

What do you dislike?

The only thing I disliked about our project was the fact that our budget limited us from leveraging even more of their expertise to build out our solution Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

They worked with us up front to structure the engagement to fit within our budget and level of Admin experience - the perfect fit for our company Review collected by and hosted on G2.com.

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Response from Gene Nix of Code Zero

Great to hear that you were pleased with our project approach and overall outcome given the enablement, "teach-to-fish", format of our engagement. Your team's strong background with a legacy CPQ product certainly helped accelerate the engagement. We look forward to future opportunities with you and your teams.

PB
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

CPQ implementation to replace legacy quoting tool. Note - these views are expression of my own (not on behalf of VDMS). Review collected by and hosted on G2.com.

What do you like best?

Code Zero's professionalism and access to variety of resources that they could plug into our project on short notice to augment our delivery team. Note - these views are expression of my own (not on behalf of VDMS). Review collected by and hosted on G2.com.

What do you dislike?

Nothing - not applicable, I'll type it again to hit the 40 character minimum - not applicable. Note - these views are expression of my own (not on behalf of VDMS). Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

CodeZero helped us with our Salesforce CPQ Implementation. We had an additional layer to this project as we were moving from an existing CPQ application (Apttus) to SF CPQ, so we had extra considerations like ensuring we were able to uninstall Apttus, transfer and/or retain old data within the new environment and use much less code in the new build than we had with Apttus. On top of that, we were also going through a change in Go-To-Market strategy of our flagship product that needed to be reflected in the pricing and contracting of this product within SF CPQ. Review collected by and hosted on G2.com.

What do you like best?

CodeZero was wonderful to work with. They were very attentive and always ready to jump on a call to solve an issue at a moment's notice. We very clearly tracked our project status and knew where the concerns or lingering issues were at as we went along. CodeZero helped us move from Apttus to CPQ as smoothly as I could have possibly imagined it going. Review collected by and hosted on G2.com.

What do you dislike?

I was very satisfied with the team at CodeZero Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Salesforce w/ CPQ+Billing migration with our custom API, moving from Infusionsoft & Recurly in 100 days without customer interruption of service with our online subscription business. Review collected by and hosted on G2.com.

What do you like best?

Service & Support, reduction of risk when migrating because of superior talent and service. Review collected by and hosted on G2.com.

What do you dislike?

It is not inexpensive to get high quality, worry-free service. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Trust what they tell you, they are interested in creating the right solution for you, not prolonging a relationship to continue billings. They have never steered me wrong, and they make suggestions to improve bringing their experience, thinking about the long-term. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

We brought on CodeZero to help us run various pilot across CPQ & Communities. Review collected by and hosted on G2.com.

What do you like best?

The team has great industry knowledge of CPQ and has helped guide us through a new experience on how to implement CPQ and the entire front-end customer journey. Review collected by and hosted on G2.com.

What do you dislike?

No issues yet with the team. We are currently working with them to prove our the concept. Review collected by and hosted on G2.com.

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PI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Code Zero helped with a Salesforce.com CPQ project within the Process Manufacturing and Equipment space Review collected by and hosted on G2.com.

What do you like best?

The Domaine expertise and ability to execute . Also the honest feedback on what can and cannot be done. No over selling was done. Review collected by and hosted on G2.com.

What do you dislike?

Really nothing as this juncture, the project is ongoing Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Building a new Lightning Community in Salesforce to replace existing out-of-date community. Review collected by and hosted on G2.com.

What do you like best?

They were easy to work with and accommodating when it came to changes on the fly or experimenting with possible scenarios to solve problems. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes due to other projects they were working on, reaching them was difficult, but we were able to work around each other's schedules. Review collected by and hosted on G2.com.

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EI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Implementing Salesforce CPQ within our software company that aligned with the company's workflows, approvals, and document requirements. Review collected by and hosted on G2.com.

What do you like best?

The team very quickly understood the business problems and the language unique to this company. From there, they were able to design a solution that felt like it was designed by someone in-house Review collected by and hosted on G2.com.

What do you dislike?

This is minor, but I would have preferred more detailed accounting of hours utilized, cost-to-date. When requested, this data was provided, however Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Provide as much detail on the required scope as possible. it will help both the company and Code Zero remain aligned on deliverables. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Salesforce Partner Community implementation Review collected by and hosted on G2.com.

What do you like best?

The speed. Go-live in less than 3 wks with live Partner Community and real-time integration to SAP Review collected by and hosted on G2.com.

What do you dislike?

There was nothing to dislike. The were fast, efficient and under budget. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

They are very professional and focus on client satisfaction. Great to work with. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

CodeZero assisted with the implementation of Salesforce CPQ moving our manual contract process into a system for the first time. Review collected by and hosted on G2.com.

What do you like best?

They focused on maximizing native CPQ functionality and worked with us when a more customized solution was needed. Review collected by and hosted on G2.com.

What do you dislike?

Nothing to dislike. (They have a expert resources that were great to have during implementation) Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Contract management lifecycle implementation services. Review collected by and hosted on G2.com.

What do you like best?

They genuinely cared about outcomes for the client. They are solution focused and interested in long term relationships. Review collected by and hosted on G2.com.

What do you dislike?

Nothing at this time. I have found them to be very good to work with. Review collected by and hosted on G2.com.

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