RAASHID J.
RJ
RAASHID J.
Amazon
Small-Business (50 or fewer emp.)
"Throughout good experience"
5/5
What do you like best about CocoFax?

Strong and rapid service, which helps in my business Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Sometime discontinue service without my concern Review collected by and hosted on G2.com.

MD
Muhammad D.
Small-Business (50 or fewer emp.)
"Experienced and found Quality"
5/5
What do you like best about CocoFax?

Fax sent in less than 5 mins and always received to other businesses. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Should improve packages and launch the IOS application for the convenience of business. Review collected by and hosted on G2.com.

Keya R.
KR
Keya R.
A
Small-Business (50 or fewer emp.)
"No complaints!"
5/5
What do you like best about CocoFax?

How easy it is to send and receive faxes Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

I love everything at this point and have yet to be disappointed Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi Keya,

We're happy you had a fantastic time with us!

Thanks for your trust, we're thankful for amazing customers like you and will surely take your suggestion to heart.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Lifesaver."
4.5/5
What do you like best about CocoFax?

I work remotely and needed to fax about 70 pages but didn't have the means. I'm so thankful I found this resource! Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

A little tedious to get started depending on which way you use it. Review collected by and hosted on G2.com.

John W.
JW
John W.
program manager
Small-Business (50 or fewer emp.)
"Excellent Service"
5/5
What do you like best about CocoFax?

While I only need to fax once or twice a month,, I am finding the convenience of faxing from home a huge benefit. No longer do I have to go out to a remote location where i have paid up to $5.00 to fax 2 pages. I have recommended this service already to a few people. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

I haven't found anything to dislike. It's easy to use and effectively reports by email sent documents. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi John,

Thanks so much for your thoughtful and detailed review. We value your input and encourage you to let us know more details about your experience with us. We can be reached at support@cocofax.com.

lazar b.
LB
lazar b.
owner
Small-Business (50 or fewer emp.)
"easy to use, good price"
4/5
What do you like best about CocoFax?

price and convinient to use with multiple apps Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

some faxes are not coming out very clear Review collected by and hosted on G2.com.

David C.
DC
David C.
Bell County (TX) Republican Party "Volunteer Trainer of Precinct Chairs & volunteer block walkers"
Small-Business (50 or fewer emp.)
"New user of CocoFax - had 1 question and Chat was VERY helpful"
5/5
What do you like best about CocoFax?

I can now send faxes from my computer. I haven't had a telephone land line for my fax machine for decades. Finally took the time to "ask the world" if there was another way. CocoFax's "pitch was very straight forward and not pushy, was quite helpful, and I decided to subscribe, with option to cancel in 30 days if dissatisfied. $5/month is not too expensive. Sent my first fax successfully, after "backing out" of "create a cover sheet" - During that process it presented 5 or more '"sample formats" for the coversheet - I didn't recognize what was being displayed - I thought it was "sending" several pages of "something" I couldn't recognize so backed out /canceled "create coversheet" and just sent the fax with my two attachments..

Typed up my question about the unrecognized things, then copied and pasted into Chat and the very nice and pleasant Chat lady immediately displayed what I'd seen and asked if that was what I was talking about. I said "Yes" and she then explained about the samples. Absolutely pleasant experience - and I have a viable and easy to use FAX capability now. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Nothing. Nothing missing from this product. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Easiest eFax Service Hands Down"
5/5
What do you like best about CocoFax?

The best part of CoCoFax is how easy it is to use. In less than 5 minutes I was able to set up my account, send the fax and received the confirmation page. If you're looking for a quick and easy way to send/receive faxes, CocoFax is the company to use. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

At the time of typing this review, I have not found any issues with the service. Review collected by and hosted on G2.com.

FS
Faith S.
Household Engineer
Small-Business (50 or fewer emp.)
"All you need in an online Fax company"
5/5
What do you like best about CocoFax?

Cocofax has excellent customer service. I can send a fax through email or Google, and the directions make it very easy to do. I have tried other online Fax companies, and Cocofax is the best at what they do. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

The only drawback about Cocofax is the length of time it takes to fax a document. That being said, the Faxes I do are usually 13 pages or more. I want the time it takes to send my fax, to improve from 15 minutes to 7 minutes. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi Faith,

We are incredibly grateful that you took the time out to share your feedback with us. Generally, it takes about 1 minute to send one-page fax but the process of sending faxes may fluctuate, causing the time to exceed the normal time. Anyway, we will keep working to expedite the sending process.

Patricia A.
PA
Patricia A.
Caregiver
Small-Business (50 or fewer emp.)
"Great Fax Service!!!!!"
5/5
What do you like best about CocoFax?

I love the layout and how simple and easy the process is to send a fax via COCOFAX!

its a great site and thankful for it , as it has made sending faxes online very easy and quick!

The support and prices are great and reasonable. I do appreciate the first few pages being free to send.

i am looking forward to upgrading my account and enjoying the full benefits that CocoFax has to offer their clients

and cant wait ! I am happy to say ive made the right choice by getting linked to CocoFax and their services they offer.

Ill further update when i explore CocoFax more!! Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Maybe adding a few more free pages would be nice without having to upgrade right away, but still enjoying the convenience and easy managing of faxing has helped a lot. The pricing is reasonable which is a great plus to the negative of a few pages to start with. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi Patrica,

Thanks so much for your thoughtful and detailed review. We suggest you buy credits to get more pages. For any other questions or concerns, you are welcome to contact us at support@cocofax.com.