---
title: CoBrowse Reviews
meta_title: 'CoBrowse Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CoBrowse works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 3
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---


# CoBrowse Reviews
**Vendor:** Median  
**Category:** [Remote Support Software](https://www.g2.com/categories/remote-support)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 3
## About CoBrowse
The Median CoBowse software allows companies to see how customers are interacting with a website or software in real-time. Companies using Median also have the ability to join user sessions in real-time, place their cursor on the user screen, and guide the user experience with features like highlighting and remote control. To see a demo check out hellomedian.com.



## CoBrowse Pros & Cons
**What users like:**

- Users find CoBrowse extremely **easy to use** , enhancing communication and support through smooth co-browsing and live sharing. (1 reviews)
- Users commend the **efficiency** of CoBrowse, enabling smooth co-browsing and effective real-time support for customers. (1 reviews)
- Users praise the **smooth co-browsing experience** of CoBrowse for effective online problem solving and communication. (1 reviews)
- Users value the **smooth performance** of CoBrowse for efficient co-browsing and effective live screen sharing. (1 reviews)

## CoBrowse Reviews
  ### 1. Exchanging screens is comprehensive and reactive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pia S. | Chief HR Officer, Online Media, Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2024

**What do you like best about CoBrowse?**

The application is most efficient in the basic use case, which is co-browsing. It works smoothly and live screen sharing is very good; I can easily explain different sections of a website or solve any online issue of a customer without our actually being face to face.

**What do you dislike about CoBrowse?**

Observing some of these values such as customer conduct particularly during co-browsing and adaptation processes is quite difficult. This raises an issue if one wants to quantify the value of co-browsing in improving customer satisfaction.

**What problems is CoBrowse solving and how is that benefiting you?**

Cobrowse. iO is also useful in making complex diagnostic and explanation easier because I get to view whatever the customer is seeing on the screen. This greatly helps to reduce time taken to attend to complaints and improve customer contact through quick response to support.



- [View CoBrowse pricing details and edition comparison](https://www.g2.com/products/cobrowse/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+15%3A46%3A46+-0500&secure%5Bsession_id%5D=2602b545-3e3e-4f39-a0f5-8c5a2e3c3a34&secure%5Btoken%5D=b487ca6e1464161c969d08c5381a20d915abdf9dfb1dc14d318374f2d34610fd&format=llm_user)

## CoBrowse Features
**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Maintenance**
- Remote Reboot
- Remote Printing

**Communication **
- Text Chat
- VoIP
- Video Conference Call
- Screen Annotations

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform
- Video Support

**Performance**
- Reporting

**Additional Functionality**
- Remote Monitoring & Management
- AI Copilot
- SSL Security
- File Transfer
- Two-Factor Authentication
- Single Sign On
- Compliance Management
- Collaboration Tools
- Summary Reports
- Activity Dashboard
- Chat/Messaging
- Generative AI
- Session Transfer
- Remote Update/Installation
- Audit Trail
- Customizable Branding
- Server Monitoring
- Real-Time Updates
- Troubleshooting
- Real-Time Monitoring
- Workflow Management
- Multiple User Accounts
- Multi-Channel Communication
- CRM
- Surveys & Feedback
- Activity Tracking
- Self Service Portal
- API
- Support Ticket Management
- Access Controls/Permissions
- Remote Access/Control
- User Management
- Customizable Reports
- Real-Time Notifications
- Video Conferencing
- Diagnostic Tools
- Third-Party Integrations
- Reporting/Analytics

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