# Best Feedback Analytics Software - Page 7 *By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)* Feedback analytics software enables businesses to consolidate and analyze their customer feedback within a single platform. This type of software leverages the capabilities of [natural language processing (NLP) software](https://www.g2.com/categories/natural-language-processing-nlp) to extract actionable insights from unstructured text data, which can be sourced from a variety of different feedback channels, such as review sites, social media, surveys, and customer service tools. Feedback analytics software helps businesses analyze customer sentiment and uncover trends or patterns, empowering them to take action on feedback and improve customer experience (CX). Feedback analytics solutions allow users to import feedback through integrations with [survey software](https://www.g2.com/categories/survey), social media, and customer service software such as [help desk software](https://www.g2.com/categories/help-desk), [live chat software](https://www.g2.com/categories/live-chat), and [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management). All-in-one feedback analytics solutions offer these integrations in addition to built-in survey capabilities for soliciting customer feedback or reviews. Businesses may also use [text analysis software](https://www.g2.com/categories/text-analysis) for analyzing other types of unstructured text data; however, feedback analytics software is designed specifically for extracting insights from customer feedback. To qualify for inclusion in the Feedback Analytics category, a product must: - Centralize customer feedback collected from multiple sources and channels - Use NLP to extract insights from text feedback, including key phrases, sentiment, and trends - Provide dashboards and visualizations for text data - Integrate with review sites, survey tools, or help desks through which users can source customer feedback ## Top Feedback Analytics Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5.0 (23,335 reviews) | Structured feedback collection with automated response analytics | "[The only way to survey](https://www.g2.com/survey_responses/surveymonkey-review-7682880)" | | 2 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (4,035 reviews) | Multi-location review aggregation with AI-sentiment analytics | "[Great Product for Reviews Online Presence](https://www.g2.com/survey_responses/birdeye-review-10224463)" | | 3 | [Medallia Customer Experience](https://www.g2.com/products/medallia-customer-experience/reviews) | 4.5/5.0 (207 reviews) | Cross-channel VOC analytics with AI-driven text categorization | "[Powerful Customer Insights with Real-Time Actionability](https://www.g2.com/survey_responses/medallia-customer-experience-review-12952963)" | | 4 | [AskNicely](https://www.g2.com/products/asknicely/reviews) | 4.7/5.0 (1,029 reviews) | — | "[Very user-friendly and gets the job done!](https://www.g2.com/survey_responses/asknicely-review-7865358)" | | 5 | [Glassbox](https://www.g2.com/products/glassbox/reviews) | 4.9/5.0 (788 reviews) | Digital friction diagnosis via tagless session replay | "[Essential for Identifying User Friction Points](https://www.g2.com/survey_responses/glassbox-review-12699865)" | | 6 | [Edge](https://www.g2.com/products/eyerate-reviews-edge/reviews) | 4.8/5.0 (199 reviews) | Named-employee review attribution with negative-feedback interception | "[A Great Asset for Resolving Client Issues and Boosting Google Ratings](https://www.g2.com/survey_responses/edge-review-12884201)" | | 7 | [Resonate CX](https://www.g2.com/products/resonate-cx/reviews) | 4.6/5.0 (492 reviews) | Close-the-loop NPS with AI-driven driver analysis | "[It is a great experience using resonate!](https://www.g2.com/survey_responses/resonate-cx-review-10777418)" | | 8 | [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5.0 (2,024 reviews) | Chat-style NPS and CSAT response collection | "[Easy Setup, Clean Interface, and Smooth Survey Creation](https://www.g2.com/survey_responses/surveysparrow-review-12863198)" | | 9 | [Chattermill](https://www.g2.com/products/chattermill/reviews) | 4.4/5.0 (236 reviews) | — | "[Intuitive Feedback Analysis with Room for Deeper Insights](https://www.g2.com/survey_responses/chattermill-review-10437099)" | | 10 | [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) | 4.3/5.0 (329 reviews) | Behavioral session insights with intercept-survey feedback | "[Clear UX Insights with Hotjar Heatmaps and Session Recordings](https://www.g2.com/survey_responses/hotjar-by-contentsquare-review-12593286)" | ## G2 Grid® for Feedback Analytics Software ![G2 Grid® for Feedback Analytics Software plotting products by satisfaction and market presence](https://www.g2.com/categories/feedback-analytics/grids.png?focus%5B%5D=541&focus%5B%5D=19432&focus%5B%5D=421&focus%5B%5D=15310&focus%5B%5D=23848&focus%5B%5D=62085&focus%5B%5D=150213&focus%5B%5D=42273) Highlighted products: SurveyMonkey, Birdeye, Medallia Customer Experience, AskNicely, Glassbox, Resonate CX, Edge, and SurveySparrow. Underlying data: [Grid® JSON](https://www.g2.com/categories/feedback-analytics/grids.json?focus%5B%5D=surveymonkey&focus%5B%5D=birdeye&focus%5B%5D=medallia-customer-experience&focus%5B%5D=asknicely&focus%5B%5D=glassbox&focus%5B%5D=resonate-cx&focus%5B%5D=eyerate-reviews-edge&focus%5B%5D=surveysparrow) ## How Many Feedback Analytics Software Products Does G2 Track? **Total Products under this Category:** 237 ### Category Stats (Jul 2026) - **Average Rating**: 4.61/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Verint Voice of the Customer (+0.48%) - Among all products in this category, Verint Voice of the Customer recorded the largest rating increase compared to last month *Last updated: July 16, 2026* ## How Does G2 Rank Feedback Analytics Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 45,400+ Authentic Reviews - 237+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Feedback Analytics Software Is Best for Your Use Case? - **Leader:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - **Highest Performer:** [Resonate CX](https://www.g2.com/products/resonate-cx/reviews) - **Easiest to Use:** [Glassbox](https://www.g2.com/products/glassbox/reviews) - **Top Trending:** [Enterpret](https://www.g2.com/products/enterpret-inc-enterpret/reviews) - **Best Free Software:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) --- **Sponsored** ### Enterpret Enterpret empowers customer support, CX, and product teams to scale their understanding of customer feedback effortlessly. As your customer base grows and products become more complex, manually tagging and processing feedback quickly becomes unmanageable. Without comprehensive, trustworthy feedback data, product decisions often fall victim to recency bias or whoever speaks the loudest. Enterpret solves this challenge as a Unified Customer Feedback Intelligence platform, consolidating feedback from every critical channel—including Zendesk, Slack, Twitter, NPS surveys, app store reviews, and community forums—into a single source of truth. Leveraging advanced AI, Enterpret automatically categorizes and organizes feedback into a structured hierarchy, surfacing deep, actionable insights that authentically capture the Voice of the Customer. Teams rely on these insights to spot trends, enhance customer retention, drive revenue growth, prioritize effectively, and ensure alignment on the most impactful customer issues. Leading customer-centric companies like Canva, Notion, Strava, Hinge, and The Farmer's Dog use Enterpret to deliver exceptional customer experiences and fuel their growth through insightful feedback analysis. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2506&secure%5Bchosen_at%5D=2026-07-17T00%3A38%3A23Z&secure%5Bdisplayable_resource_id%5D=2506&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2506&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1179872&secure%5Bresource_id%5D=2506&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Fopen_modal_url%3D%252Fproducts%252Fcobbai%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Ffeedback-analytics%2526source%253Dcategory&secure%5Btoken%5D=70815ece77c5f334bb9c34e8cbd7e22795d9743f6173b3f82605a32f0b445491&secure%5Burl%5D=https%3A%2F%2Fwww.enterpret.com%3Futm_source%3DG2%26utm_medium%3DPPC%26utm_campaign%3DG2_PPC_FeedbackAnalytics&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Feedback Analytics Software Products in 2026? ### 1. [Clientscape](https://www.g2.com/products/clientscape/reviews) A Universal Inbox for all your Customer Touchpoints. Conversational Commerce has never been so easy and so productive. **Who Is the Company Behind Clientscape?** - **Seller:** [Clientscape](https://www.g2.com/sellers/clientscape) - **Year Founded:** 2014 - **HQ Location:** Lisbon, PT - **LinkedIn® Page:** https://www.linkedin.com/company/clientscape/ (6 employees on LinkedIn®) ### 2. [ClosedLoop AI](https://www.g2.com/products/closedloop-ai/reviews) ClosedLoop AI is a product intelligence platform that turns customer conversations into prioritized, evidence-backed product insights. It automatically captures and analyzes data from 40+ sources including Gong, Slack, Intercom, HubSpot, Zendesk, and Zoom to extract feature requests, pain points, competitor mentions, and friction patterns without manual tagging or reporting. The AI pipeline processes call transcripts, support tickets, surveys, and community messages to surface what customers actually need, backed by verbatim quotes and full context. Product teams use ClosedLoop AI to make roadmap decisions grounded in real customer evidence rather than gut feeling. Key capabilities include opportunity clustering that groups related feedback into prioritized themes, customer-impact insights that show which problems affect the most users, and automated weekly intelligence briefs. Built for B2B product managers, product leaders, and product teams who want to close the loop between what customers say and what gets built. **Who Is the Company Behind ClosedLoop AI?** - **Seller:** [ClosedLoop AI](https://www.g2.com/sellers/closedloop-ai-d61e91ae-590d-4629-a3fc-2c31a6ee7b36) - **HQ Location:** Miami, US - **LinkedIn® Page:** https://www.linkedin.com/company/closedloopai/ (1 employees on LinkedIn®) ### 3. [Codesift](https://www.g2.com/products/codesift/reviews) AI-based coding for open-ended survey responses **Who Is the Company Behind Codesift?** - **Seller:** [Codesift](https://www.g2.com/sellers/codesift) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 4. [Communiti Labs](https://www.g2.com/products/communiti-labs/reviews) Communiti Labs is a platform designed to improve community engagement by facilitating efficient and inclusive communication between communities and local ... **Who Is the Company Behind Communiti Labs?** - **Seller:** [Communiti Labs](https://www.g2.com/sellers/communiti-labs) - **Year Founded:** 2023 - **HQ Location:** Melbourne, AU - **LinkedIn® Page:** https://linkedin.com/company/communiti-labs (5 employees on LinkedIn®) ### 5. [Customer Feedback](https://www.g2.com/products/customer-feedback/reviews) Customer Feedback is an all-in-one feedback tool to understand what your audience really want. Pain point Guessing What to Build? That’s Risky! Building a product without feedback is like driving blindfolded. You might get lucky… or you might waste months on features no one cares about. And when customers feel unheard, they leave — usually for someone who does listen. Your Customer Feedback Tool - All-in-One - Collect feedback everywhere - widgets, forms, or wishlists. - See patterns fast with AI - stop drowning in raw comments. - Share updates easily - keep users hyped and connected. **Who Is the Company Behind Customer Feedback?** - **Seller:** [Customer Feedback](https://www.g2.com/sellers/customer-feedback) - **Year Founded:** 2022 - **HQ Location:** Córdoba, AR - **LinkedIn® Page:** https://www.linkedin.com/company/cfeedbackcom/ (1 employees on LinkedIn®) ### 6. [CX.AI](https://www.g2.com/products/cx-ai/reviews) Don’t miss out on your HIDDEN CX LEVERS With World’s Best CX Analytics Solution • Unearth the unstructured “gold” you already have. • Fight spurious insights with Causal AI • No IT integration, no DIY tool, no data security review Watch this video to up your CX-Platform: www.cx-ai.com/vsl Trusted by Reputed Enterprises like ALLIANZ, AUDI, BASLER, BMW, SONOS, MICROSOFT, and counting **Who Is the Company Behind CX.AI?** - **Seller:** [Success Drivers Solutions](https://www.g2.com/sellers/success-drivers-solutions) - **HQ Location:** Cologne, DE - **LinkedIn® Page:** http://www.linkedin.com/company/cx-ai (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of CX.AI? **"[Quality of insights first](https://www.g2.com/survey_responses/cx-ai-review-4647490)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/cx-ai-review-4647490) --- #### What Are G2 Users Discussing About CX.AI? - [What is CX.AI used for?](https://www.g2.com/discussions/what-is-cx-ai-used-for) ### 7. [CXCortex CX Analytics application](https://www.g2.com/products/cxcortex-cx-analytics-application/reviews) Hostcomm’s CXCortex is an AI customer service agent that is able to perform customer service autonomously using AI through a variety of channels such as email, SMS, Social media apps and phone calls. The main purpose of CXCortex is to address the following issues: Email Triage for Outlook and Gmail Call recording Analysis CX Analytics AI customer service provision CX Dashboard for real time view AI Quality Assurance **Who Is the Company Behind CXCortex CX Analytics application?** - **Seller:** [Hostcomm](https://www.g2.com/sellers/hostcomm) - **Year Founded:** 2004 - **HQ Location:** Ottery St Mary, GB - **LinkedIn® Page:** https://www.linkedin.com/company/3189869 (8 employees on LinkedIn®) ### 8. [DataOrb](https://www.g2.com/products/dataorb/reviews) DataOrb is an AI-first company that enables companies to operationalize customer empathy – across all touchpoints and channels. With DataOrb’s Customer Engagement Hub, companies can enhance their playbooks by turning insights into action. DataOrb empowers employees to drive measurable improvement through DataOrb’s AI Coach. Better insights, happier humans, stronger performance, and higher value. **Who Is the Company Behind DataOrb?** - **Seller:** [Mitesh Patel](https://www.g2.com/sellers/mitesh-patel) - **Year Founded:** 2010 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/247-digital-marketing/ (14 employees on LinkedIn®) ### 9. [Deepdots](https://www.g2.com/products/deepdots/reviews) AI-powered customer feedback analytics. Turn reviews, support tickets and surveys into actionable insights, at scale, in any volume. Deepdots is an AI-powered customer feedback analytics platform that helps companies make sense of large volumes of text feedback: product reviews, support tickets, survey responses, and other unstructured sources - in one place. Unlike traditional feedback tools built on rigid taxonomy-based tagging, Deepdots is built natively on large language models. That means it understands context, catches emerging themes without manual rule-setup, and lets your team ask questions about your feedback in plain language and get instant, evidence-backed answers. Who it's for: product, CX, and insights teams at B2C and B2B companies dealing with feedback at scale: from retail and e-commerce to gaming, real estate, and technology. Deepdots is headquartered in Copenhagen and built GDPR-native, with EU local data hosting, making it a strong fit for European organizations and any company with EU customers. What teams use it for: • Finding the topics and trends that actually drive churn, conversion, and satisfaction across every feedback channel at once • Catching product issues early: GN, a global audio technology company, proactively flagged 46 product bugs from customer feedback • Eliminating manual feedback analysis: Woods, a Nordic real estate company, reduced manual analysis time by 100% and converted 200% more insights into action Why teams choose Deepdots over legacy suites: faster setup (couple hours to first insights vs. months-long implementations), no taxonomy maintenance, transparent pricing, and analysis quality that improves as models improve. Deepdots serves customers including Matas, KICKS, Danske Spil, GN Group, NREP, XPENG, Nemlig, Testaviva, Saint Gobain, GreenMind, Culligan, Unioo and SunLolly. **Who Is the Company Behind Deepdots?** - **Seller:** [Deepdots](https://www.g2.com/sellers/deepdots) - **Year Founded:** 2023 - **HQ Location:** Copenhagen, DK - **LinkedIn® Page:** https://www.linkedin.com/company/deepdots-ai/ (17 employees on LinkedIn®) ### 10. [Deep Talk](https://www.g2.com/products/deep-talk/reviews) Analyzing customer and employee feedback has never been easier with Deep Talk. With just a few clicks, you can turn any text, including surveys, reviews, chats, and emails, into powerful data. This tool allows you to classify and categorize the feedback, determine the sentiment, and gain insight into the NPS and CSAT scores. **Average Rating:** 4.4/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Deep Talk?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.4/10) **Who Is the Company Behind Deep Talk?** - **Seller:** [Deep Talk](https://www.g2.com/sellers/deep-talk) - **Year Founded:** 2020 - **HQ Location:** Paris, FR - **Twitter:** @DeepTalkAI (190 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/deep-talk/ (16 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business, 25% Mid-Market #### What Are Deep Talk's Pros and Cons? **Pros:** - Accuracy (1 reviews) - Efficiency (1 reviews) - Recording Features (1 reviews) - Speed (1 reviews) - Time Management (1 reviews) **Cons:** - Lack of Specificity (1 reviews) - Language Limitations (1 reviews) - Limited Language Support (1 reviews) - Missing Features (1 reviews) - Poor Understanding (1 reviews) ### What Do G2 Reviewers Say About Deep Talk? *AI-generated summary from verified user reviews* **Pros:** - Users value the **incredible accuracy** of Deep Talk, which transforms text into business data efficiently, enhancing productivity. - Users highlight the **efficiency** of Deep Talk, boosting productivity through accurate text-to-business data conversion. - Users value the **accurate text conversion** of Deep Talk, enhancing productivity and saving precious time. - Users love the **speed of conversion** in Deep Talk, boosting productivity and saving valuable time. - Users value the **time-saving accuracy** of Deep Talk, which significantly enhances productivity in their workflow. **Cons:** - Users are concerned about the **lack of specificity** in Deep Talk, which may affect understanding of local language nuances. - Users experience **language limitations** in Deep Talk, affecting the understanding of local idioms and phrases crucial for business. - Users note that **limited language support** can lead to misinterpretations, affecting communication and business outcomes. - Users report that Deep Talk tends to **miss certain local language features** , impacting the effectiveness of communication. - Users experience **poor understanding** of local language nuances in Deep Talk, which may negatively affect business communication. #### What Are Recent G2 Reviews of Deep Talk? **"[AI to analysis our recourses](https://www.g2.com/survey_responses/deep-talk-review-7494346)"** **Rating:** 4.5/5.0 stars *— Hitesh T.* [Read full review](https://www.g2.com/survey_responses/deep-talk-review-7494346) --- **"[Great intelligence on my text data. Gave me lots of insights on my clients](https://www.g2.com/survey_responses/deep-talk-review-7440572)"** **Rating:** 4.0/5.0 stars *— Verified User in Professional Training & Coaching* [Read full review](https://www.g2.com/survey_responses/deep-talk-review-7440572) --- ### 11. [Echoes](https://www.g2.com/products/echoes/reviews) Echoes is the most intuitive customer feedback insights platform, purpose-built for the modern subscription business. It allows for a truly end to end Voice of the Customer management, unifying data from multiple sources and applying cutting edge Text Analytics to highlight insights to help evolve your organization. Echoes is special because it moves beyond stagnant reporting or word cloud visuals to a truly dynamic platform that will bring together the best in Machine Learning and the knowledge and wisdom of your team. Chief Customer Officers and Product leaders leverage the Echoes platform to focus on optimizing the entire customer journey, increase retention and to be more competitive. Echoes is the intelligence and collaboration layer that sits on top of their existing CX tech stack. **Who Is the Company Behind Echoes?** - **Seller:** [Echoes](https://www.g2.com/sellers/echoes) - **Year Founded:** 2020 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/67270705 (11 employees on LinkedIn®) ### 12. [Essence AI](https://www.g2.com/products/essence-ai/reviews) AI Powered Feedback Analysis A single click transforms online user feedback into actionable user insights. **Who Is the Company Behind Essence AI?** - **Seller:** [Optic](https://www.g2.com/sellers/optic) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 13. [Featurehunter](https://www.g2.com/products/featurehunter/reviews) Featurehunter is the feature request tool for small **Who Is the Company Behind Featurehunter?** - **Seller:** [featurehunter](https://www.g2.com/sellers/featurehunter) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 14. [featureOS](https://www.g2.com/products/featureos/reviews) featureOS is what you need to collect, prioritize, and act on feedback with your customers. It's the best way to build a product roadmap. **Who Is the Company Behind featureOS?** - **Seller:** [alphaOS](https://www.g2.com/sellers/alphaos) - **Year Founded:** 2018 - **HQ Location:** Middletown, US - **Twitter:** @xlnaudio (5,303 Twitter followers) - **LinkedIn® Page:** https://linkedin.com/company/featureos (8 employees on LinkedIn®) ### 15. [Feedal](https://www.g2.com/products/feedal/reviews) Feedal is feedback analysis company which uses Ai for the core analysis . We provide multiple survey form templates design for customers which they can use according to their use case and can be added via direct link , email , embed code and more. **Who Is the Company Behind Feedal?** - **Seller:** [Feedal](https://www.g2.com/sellers/feedal) - **Year Founded:** 2024 - **HQ Location:** Gurugram, IN - **LinkedIn® Page:** https://linkedin.com/company/feedal (1 employees on LinkedIn®) ### 16. [Feedbackboard.io](https://www.g2.com/products/feedbackboard-io/reviews) Feedbackboard.io is a modern platform for structured customer feedback, transparent communication, and data-driven product development. Organizations use Feedbackboard to collect ideas, requests, and insights from customers and internal teams in a single, organized space. The platform simplifies how teams understand needs, prioritize improvements, and communicate product decisions. Feedbackboard.io combines essential feedback management features into one intuitive workflow. Users can submit ideas, vote on feature requests, follow progress through a public or internal roadmap, and stay informed via integrated changelogs. With the Impact Matrix, teams can evaluate requests based on benefit and effort, enabling clear and measurable prioritization. The platform is designed for SaaS companies, agencies, e-commerce brands, IT departments, and modern organizations of any size. All data is hosted in Germany and fully GDPR compliant, ensuring security and reliability for European and international teams. Feedbackboard.io offers a fast setup, straightforward user experience, and flexible customization options, including branding and multi-workspace support. More than 1,000 teams use Feedbackboard.io to reduce support inquiries, improve product transparency, and build stronger customer engagement through an open and collaborative feedback process. **Who Is the Company Behind Feedbackboard.io?** - **Seller:** [DeDo Studios](https://www.g2.com/sellers/dedo-studios) - **Year Founded:** 2022 - **HQ Location:** Wernigerode, DE - **LinkedIn® Page:** https://www.linkedin.com/company/dedostudios/ (4 employees on LinkedIn®) ### 17. [Feedback Rivers](https://www.g2.com/products/feedback-rivers/reviews) Make customer feedback visible and actionable. Combine all your feedback sources into a system of record. Get closer to your customers and build the habit of listening to them. Analyze and act on feedback to improve your product and customer experience. **Who Is the Company Behind Feedback Rivers?** - **Seller:** [Feedback Rivers](https://www.g2.com/sellers/feedback-rivers) - **HQ Location:** N/A - **Twitter:** @FeedbackRivers (1 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 18. [FeedbackRobot](https://www.g2.com/products/feedbackrobot/reviews) FeedbackRobot is an AI-powered feedback automation platform designed to help businesses effortlessly collect, analyze, and act on customer feedback in real time. Built for ecommerce brands, SaaS companies, and service-based businesses, FeedbackRobot lets you stay ahead of customer needs and deliver exceptional experiences at scale, with zero manual effort. Key Features - Automated Customer Feedback Collection - AI Sentiment Analysis - Actionable Insights Dashboard - Proactive Issue Resolution - No-Code Setup **Who Is the Company Behind FeedbackRobot?** - **Seller:** [Buttercloud](https://www.g2.com/sellers/buttercloud) - **Year Founded:** 2012 - **HQ Location:** Grandville, US - **Twitter:** @buttercloud (200 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/buttercloud/ (12 employees on LinkedIn®) ### 19. [feedback.tools](https://www.g2.com/products/feedback-tools/reviews) feedback.tools is an AI-powered platform that captures, organizes, and prioritizes user feedback, giving teams a clear roadmap to build products people love. The platform brings together feedback from all your channels into a single source of truth, helping you spot trends, close feedback loops, and make impactful product decisions. **Who Is the Company Behind feedback.tools?** - **Seller:** [feedback.tools](https://www.g2.com/sellers/feedback-tools) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/feedback-tools/about/ (1 employees on LinkedIn®) ### 20. [Feedbackview](https://www.g2.com/products/feedbackview/reviews) Feedbackview is an AI-native feedback management platform that helps product teams collect, manage, and act on customer feedback through an embeddable widget that captures bugs, feature requests, and questions. As products grow more complex, understanding user needs becomes critical. Traditional feedback tools lack context and make it hard for small teams to handle feedback effectively. We believe collecting and managing feedback should be AI first, simple, contextual, and collaborative. Feedbackview offers a powerful AI-native feedback management solution that lets you punch above your weight in terms of customer feedback, without the complexity or cost of enterprise tools. Starting 49/month, it's made for small to medium teams. **Who Is the Company Behind Feedbackview?** - **Seller:** [Feedbackview](https://www.g2.com/sellers/feedbackview) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 21. [Feedgage](https://www.g2.com/products/feedgage/reviews) Feedgage is a customer experience platform that can collect customer feedback from all over the web and turns them into actionable insights with AI. Feedgage offers a SaaS to businesses of all sizes that will lead an increase in customer loyalty and open the way for new customers. **Who Is the Company Behind Feedgage?** - **Seller:** [Feedgage](https://www.g2.com/sellers/feedgage) - **Year Founded:** 2021 - **HQ Location:** Houston, US - **LinkedIn® Page:** http://www.linkedin.com/company/feedgage (1 employees on LinkedIn®) ### 22. [Feedis Proxime](https://www.g2.com/products/feedis-proxime/reviews) Proxime centralizes all your customer feedback, is connected to all your productivity tools, and uses the latest advances in artificial intelligence and natural language understanding to detect emotions and track in real time quantitative insights. **Who Is the Company Behind Feedis Proxime?** - **Seller:** [Feedis](https://www.g2.com/sellers/feedis) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 23. [Feedlyze](https://www.g2.com/products/feedlyze/reviews) Feedlyze is an affordable AI platform that turns messy customer feedback into actionable insights. Centralize data from Intercom, Freshdesk, and reviews to spot trends and pain points instantly. It takes just 5 minutes to set up feedlyze.com **Who Is the Company Behind Feedlyze?** - **Seller:** [Strylio](https://www.g2.com/sellers/strylio) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 24. [Feednap](https://www.g2.com/products/feednap/reviews) Feednap is a feedback collecting tool. An embed code will be provided to add it in the code, and a feedback collecting widget will appear in the website. The website owners can customize this widget according to their preference. Apart from that, web owners can have access to analytics to see what their customers or web visitors are saying. **Who Is the Company Behind Feednap?** - **Seller:** [Feednap](https://www.g2.com/sellers/feednap) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/feednap/ (1 employees on LinkedIn®) ### 25. [FeedNotch](https://www.g2.com/products/feednotch/reviews) FeedNotch innovative platform is designed to help professionals like they easily collect, organize, and collaborate on customer feedback, resulting in a more streamlined and efficient product development process. It works by installing a simple script into your website to show a floating widget, embedded form of even custom trigger elements which helps users to provide instant feedback, report bugs and issues are they navigate and use your website. With FeedNotch, they have the power to create teams and invite their coworkers, organization members, and even third-party experts to join in on the collaborative process. Say goodbye to scattered emails and messy spreadsheets, and hello to a centralized hub where all ideas and feedback can be easily shared and discussed. No more wasting time searching for the right feedback or struggling to keep track of team members' notes and thoughts. With FeedNotch, everything is in one place for easy accessibility. What sets FeedNotch apart is its ability to group feedback into collections, making it simple for different teams to access the specific feedback they are interested in. **Who Is the Company Behind FeedNotch?** - **Seller:** [FeedNotch](https://www.g2.com/sellers/feednotch) - **HQ Location:** N/A - **Twitter:** @seth_abi_ (31 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ## What Is Feedback Analytics Software? [Customer Service Software](https://www.g2.com/categories/customer-service) ## What Software Categories Are Similar to Feedback Analytics Software? - [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) - [Text Analysis Software](https://www.g2.com/categories/text-analysis) - [Experience Management Software](https://www.g2.com/categories/experience-management)