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Cobalt Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the efficient penetration testing capabilities of Cobalt, enhancing their security posture through realistic attack simulations. (42 mentions)
Users value the knowledgeable and responsive customer support of Cobalt, enhancing their overall experience and efficiency. (36 mentions)
Users value the ease of use of Cobalt, appreciating its user-friendly interface and seamless tracking capabilities. (31 mentions)
Users commend Cobalt for their excellent communication, appreciating responsiveness and thorough understanding of unique needs. (29 mentions)
Users value the high-quality reporting from Cobalt, which is detailed and facilitates efficient security issue resolution. (24 mentions)
Users appreciate the expertise of Cobalt's diverse testing team, ensuring thorough assessments and unique insights each time. (21 mentions)
Users find Cobalt's services to be expensive, especially for those with limited application scopes and budget constraints. (12 mentions)
Users report a lack of detail in Cobalt’s pen testing, impacting the value of the service received. (7 mentions)
Users note a limited scope in testing, affecting depth and thoroughness of results for Cobalt's functionality. (7 mentions)
Users find Cobalt's pricing issues lead to unpredictability and a lack of transparency in costs for services. (5 mentions)
Users note the inaccuracy in Cobalt's testing reports, with varying quality and missed issues in complex applications. (4 mentions)
Users report inadequate testing by Cobalt, as internal reviews reveal overlooked vulnerabilities and inconsistent testing quality. (4 mentions)
Users often express frustration with poor customer support, which negatively impacts their experience with Cobalt. (2 mentions)

Top Pros or Advantages of Cobalt

1. Pentesting Efficiency
Users appreciate the efficient penetration testing capabilities of Cobalt, enhancing their security posture through realistic attack simulations.
See 42 mentions

See Related User Reviews

Igor O.
IO

Igor O.

Enterprise (> 1000 emp.)

5.0/5

"Amazing Tool for Mapping Security Issues"

What do you like about Cobalt?

Adversary Simulation and Red Teaming. Cobalt Strike isn’t your run-of-the-mill penetration testing tool. It goes beyond finding unpatched vulnerabilit

Patrick D.
PD

Patrick D.

Mid-Market (51-1000 emp.)

4.5/5

"Reliable Security Solution with Room for Growth"

What do you like about Cobalt?

I appreciate how Cobalt aids in automating pen testing as a service, which simplifies security measures for our team and significantly enhances our se

2. Customer Support
Users value the knowledgeable and responsive customer support of Cobalt, enhancing their overall experience and efficiency.
See 36 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Our first experience with this company was great and they honored their word on all aspects."

What do you like about Cobalt?

Easy interface and good communication. We were able to use the platform over the year to remediate our vulnerabilities. We liked that they were contin

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Scheduling and Support"

What do you like about Cobalt?

The process is streamlined making scheduling and results very easy. Cost is reasonable, and retesting helps confirm any issues are resolved. Support i

3. Ease of Use
Users value the ease of use of Cobalt, appreciating its user-friendly interface and seamless tracking capabilities.
See 31 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

1.0/5

"Quick turnaround, subpar execution"

What do you like about Cobalt?

It was quick to schedule and get started. The online portal is easy to use for tracking progress along with Slack comms.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Simple and Informative Platform, but Pricey with Too Many Package Options"

What do you like about Cobalt?

easy to use, platform is simple and informative

4. Communication
Users commend Cobalt for their excellent communication, appreciating responsiveness and thorough understanding of unique needs.
See 29 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Our first experience with this company was great and they honored their word on all aspects."

What do you like about Cobalt?

Easy interface and good communication. We were able to use the platform over the year to remediate our vulnerabilities. We liked that they were contin

DK

Dimitar K.

Mid-Market (51-1000 emp.)

5.0/5

"Pentest"

What do you like about Cobalt?

Communication at its best! Platform is great, they have thought about every detail when preparing for the test

5. Reporting Quality
Users value the high-quality reporting from Cobalt, which is detailed and facilitates efficient security issue resolution.
See 24 mentions

See Related User Reviews

TJ

Taylor J.

Enterprise (> 1000 emp.)

5.0/5

"Professional and responsive"

What do you like about Cobalt?

Cobalt was able to turn around a pen test report for us very quickly as we required testing on very short notice. We found them to be very thorough, t

Aengus O.
AO

Aengus O.

Mid-Market (51-1000 emp.)

4.0/5

"Efficient, Automated Platform with Smooth Engagements"

What do you like about Cobalt?

I really appreciate Cobalt's automated platform, which simplifies the setup process by quickly initiating scanning for the first environments. The pla

6. Expertise
Users appreciate the expertise of Cobalt's diverse testing team, ensuring thorough assessments and unique insights each time.
See 21 mentions

See Related User Reviews

TJ

Taylor J.

Enterprise (> 1000 emp.)

5.0/5

"Professional and responsive"

What do you like about Cobalt?

Cobalt was able to turn around a pen test report for us very quickly as we required testing on very short notice. We found them to be very thorough, t

V

Vijeta .

Small-Business (50 or fewer emp.)

5.0/5

"Best platform to get secured with quality findings"

What do you like about Cobalt?

1. The quality of security assessment on the application performed by the pentester. 2. Quality security issues with all details including steps to

Top Cons or Disadvantages of Cobalt

1. Expensive
Users find Cobalt's services to be expensive, especially for those with limited application scopes and budget constraints.
See 12 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Automating the Penetration Testing Process"

What do you dislike about Cobalt?

Cobalt is a premium pen testing service, the platform, pen testers and options to retest continously all mean a premium priced service versus traditio

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Hassle free Management and accurate Pentesting Services"

What do you dislike about Cobalt?

Pricing model. I think Cobalt should revise/review their pricing model

2. Lack of Detail
Users report a lack of detail in Cobalt’s pen testing, impacting the value of the service received.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Convenient and organized pen testing platform"

What do you dislike about Cobalt?

I paid "extra" for the pen testers to create GitHub issues to report any security issues found. There were minimal findings but still no GitHub issues

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Some issues but excellent customer experience"

What do you dislike about Cobalt?

The quality and expertise of security testing engineers can vary widely. You may get a testing report with fantastic detail and accurate findings but

3. Limited Scope
Users note a limited scope in testing, affecting depth and thoroughness of results for Cobalt's functionality.
See 7 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

1.0/5

"Quick turnaround, subpar execution"

What do you dislike about Cobalt?

Testers mostly ran automated tools without carefully checking results, and did not tailor the test according to our brief. Testing was very surface le

Taylor P.
TP

Taylor P.

Mid-Market (51-1000 emp.)

4.0/5

"Cobalt Delivers Expert Pentesting with Great Communication, Minor Scheduling Hiccups"

What do you dislike about Cobalt?

The only drawback is that scheduling can sometimes take longer than expected, especially for retesting or specialized scopes. While the platform is so

4. Pricing Issues
Users find Cobalt's pricing issues lead to unpredictability and a lack of transparency in costs for services.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Hassle free Management and accurate Pentesting Services"

What do you dislike about Cobalt?

Pricing model. I think Cobalt should revise/review their pricing model

Martin A.
MA

Martin A.

Small-Business (50 or fewer emp.)

4.0/5

"Good penetration tests and platform that integrates with JIRA"

What do you dislike about Cobalt?

Its not transparrent what it costs to run a test. You have to buy credits first, and then apply them. I would prefer to just have an agreement, pay th

5. Inaccuracy
Users note the inaccuracy in Cobalt's testing reports, with varying quality and missed issues in complex applications.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Good platform based pentesting service"

What do you dislike about Cobalt?

Sometimes the quality of the findings and coverage are average.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Some issues but excellent customer experience"

What do you dislike about Cobalt?

The quality and expertise of security testing engineers can vary widely. You may get a testing report with fantastic detail and accurate findings but

6. Inadequate Testing
Users report inadequate testing by Cobalt, as internal reviews reveal overlooked vulnerabilities and inconsistent testing quality.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

1.0/5

"Quick turnaround, subpar execution"

What do you dislike about Cobalt?

Testers mostly ran automated tools without carefully checking results, and did not tailor the test according to our brief. Testing was very surface le

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Some issues but excellent customer experience"

What do you dislike about Cobalt?

The quality and expertise of security testing engineers can vary widely. You may get a testing report with fantastic detail and accurate findings but

7. Poor Customer Support
Users often express frustration with poor customer support, which negatively impacts their experience with Cobalt.
See 2 mentions

See Related User Reviews

Joe D.
JD

Joe D.

Mid-Market (51-1000 emp.)

4.0/5

"Professional and timely"

What do you dislike about Cobalt?

Hard to reach over an extended time period

JS

Jeremy S.

Mid-Market (51-1000 emp.)

4.0/5

"Good penetration testing"

What do you dislike about Cobalt?

Since we pentest yearly, it had been almost year since I logged in and I could not get my previous account to work. CS solved it for me, but it was

Cobalt Reviews (147)

Reviews

Cobalt Reviews (147)

4.5
147 reviews
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Verified User in Oil & Energy
AO
Mid-Market (51-1000 emp.)
"Valuable Platform, but Slightly High Costs and Onboarding Effort for Smaller Teams"
What do you like best about Cobalt?

The UI was intuitive and responsiveness of support, clarity in interactions, and coordination with Cobalt’s team was impressive Review collected by and hosted on G2.com.

What do you dislike about Cobalt?

1.) Cobalt credits were relatively expensive, especially for smaller organizations like us.

2.) Onboarding, scoping, coordinating, and integrating the platform into internal workflows takes some effort initally. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise (> 1000 emp.)
"Excellent Platform and an Industry Standard Product for our Pentesting Program"
What do you like best about Cobalt?

The platform and the service is well polished and the customer service is excellent. The credit based pricing helps us guage our pentesting costs. The wide array of pentesting approaches they provide are excellent. We were able to start utilizing the product from day one with minimal time to implement. The ablitlity to complete our annual pentest programs plus adhoc customer requirements is a positive. Review collected by and hosted on G2.com.

What do you dislike about Cobalt?

More granual access control could be helpful for organization that are looking to implement this over multiple entities. Review collected by and hosted on G2.com.

Verified User in Events Services
EE
Mid-Market (51-1000 emp.)
"Responsive, Fast, and Efficient Service with Great Pricing"
What do you like best about Cobalt?

The representative is responsive, fast, and efficient, with a pricing model that I find reasonable. The customer support has been great thus far and I look forward to our future engagements. Review collected by and hosted on G2.com.

What do you dislike about Cobalt?

So far, I haven't found anything to dislike about Cobalt. Review collected by and hosted on G2.com.

JoseGabriel M.
JM
Security Engineer
Mid-Market (51-1000 emp.)
"Best Pentest as a Service Platform"
What do you like best about Cobalt?

Pentest can be organized in a matter of a couple of days on an ad-hoc way. Review collected by and hosted on G2.com.

What do you dislike about Cobalt?

Their platform relies on click-ops so you have to be careful how you use it. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Professional and Fast Pentesters, No Complaints"
What do you like best about Cobalt?

The pentesters are always professional and quick, explaining remediatino in an easy way Review collected by and hosted on G2.com.

What do you dislike about Cobalt?

No complaints so far, my company is very satisfied with the services we've received! Review collected by and hosted on G2.com.

Martin A.
MA
CTO & Co-foudner
Small-Business (50 or fewer emp.)
"Good penetration tests and platform that integrates with JIRA"
What do you like best about Cobalt?

The findings are relevant and integrates with Jira. Easy to work on, and the pentesters are skilled. Review collected by and hosted on G2.com.

What do you dislike about Cobalt?

Its not transparrent what it costs to run a test. You have to buy credits first, and then apply them. I would prefer to just have an agreement, pay the price and get the service. It always works out ok, but its a bit of a hassle. Review collected by and hosted on G2.com.

AP
P
Small-Business (50 or fewer emp.)
"Pentest as a Service platform made it easy!"
What do you like best about Cobalt?

easy use of the platform and the catalog is improving to offer more services, excellent reports and hacker communication channels are excelent. Customer services is strong point to us to select cobalt services. Review collected by and hosted on G2.com.

What do you dislike about Cobalt?

platform or contract expiration is not fair, the expiration date of the credits and access to the platform is based in first credit purchase. Review collected by and hosted on G2.com.

Ian M.
IM
Director of Customer Success
Small-Business (50 or fewer emp.)
"Very concise and professional. Answered all my questions and offered great solutions."
What do you like best about Cobalt?

They provide all of the solutions that I need for my compliance business Review collected by and hosted on G2.com.

What do you dislike about Cobalt?

There has been nothing so far. Everything has been excellent. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Enterprise (> 1000 emp.)
"Excellent Collaboration and Support"
What do you like best about Cobalt?

The collaboration and support provided are excellent. The team is very organized when conducting pentests, which makes the process smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about Cobalt?

The built-in integrations, such as Jira, could use some improvement, but overall, working with the API is satisfactory. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Small-Business (50 or fewer emp.)
"Our first experience with this company was great and they honored their word on all aspects."
What do you like best about Cobalt?

Easy interface and good communication. We were able to use the platform over the year to remediate our vulnerabilities. We liked that they were continually improving the product and that we could reach out to our product advisor at any time for support. Review collected by and hosted on G2.com.

What do you dislike about Cobalt?

The use of a separate chat platform (Slack) and the use of foreign Pentesters was a bit off putting, but maybe that is a standard practice. Review collected by and hosted on G2.com.

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