I like that CoAdvantage's payroll service responds to my questions speedily. I also like my representative and the main salesperson quite a bit. Additionally, there's a PTO tracker that we are using through CoAdvantage, which I would keep. Review collected by and hosted on G2.com.

The background check service is too slow to respond to my need to hire. The 401k doesn't allow company owners to contribute every payroll and workers' comp doesn't cover company owners. The health insurance is always expensive, regardless of providers (CoAdvantage or someone else) but I know I picked the wrong plan in the last enrollment. Also, prior to joining CoAdvantage, company owners should know the workers' comp does not cover owners, and the 401k service does not allow contributions to be deducted from payroll for company owners. Review collected by and hosted on G2.com.

The new system offers a more refined and user-friendly interface compared to the previous version. There are also noticeable improvements in the time and attendance functionality. Furthermore, the customer service has been outstanding, as the team is consistently responsive and helpful. Review collected by and hosted on G2.com.

I believe there is an opportunity for further improvement, especially in enhancing the automation of time and attendance entry, as well as reviewing the pricing structure. Review collected by and hosted on G2.com.

I really appreciated CoAdvantage for providing a stronger benefits package to employees and offering competitive sign-on pricing. It provided a cushion for my position when it came to HR-related issues and payroll questions, which was really helpful. I also liked their assistance with compliance, and having one person as the main point of contact for all my questions was a great support. The integration of Time and Labor, along with payroll software, significantly benefited our organization's workflows, saving time. The Master Reports were especially useful for our accounting team, and the payroll reports were accurate, saving hours of time with detailed data and specific reports we needed. Overall, I would not have left CoAdvantage. Review collected by and hosted on G2.com.

I faced some issues during the onboarding process. The reporting tools clients have access to are difficult to use. I'd like to see CoAdvantage be more open about allowing small companies with a low medical insurance participation rate. Review collected by and hosted on G2.com.

It’s a great tool that makes payroll management much easier, especially when you’re handling a large number of employees. Review collected by and hosted on G2.com.

Employee app access should be a bit simpler, and when employees stop working, they should still be able to receive their W-2 information in cases where they are no longer active with the company. Review collected by and hosted on G2.com.

The platform is extremely user friendly, however, the specialist you get assigned to are what make CoAdvantage special. You are able to get in touch with your account manager at any given time, communication is fast, clear, and informative. Review collected by and hosted on G2.com.

The only thing I wish it had was document signing capabilities. Review collected by and hosted on G2.com.

I find downloading the payroll register and the various payroll reports from CoAdvantage into Excel to be the most valuable feature, as these can be used to do the journal entries. I also like the one-on-one interaction with my payroll representative, Sherry Miller. She's very helpful and ensures that any questions I have are either answered directly or referred to the appropriate department, always including me in the email correspondence. Review collected by and hosted on G2.com.

Currently, nothing Review collected by and hosted on G2.com.

The system is easy to navigate. Our payroll rep has been the most helpful. Review collected by and hosted on G2.com.

In 2026 there has been several payroll hiccups for our company. Lots of IT errors, having to go back and forth. I do not have an account rep that responds in a timely manner, not sure if its because she's pulled in different directions or just not great at replying to emails but sometimes questions have to be asked several times before I get an answer. Review collected by and hosted on G2.com.

The platform is intuitive, easy to maneuver, and clearly designed with the end‑user in mind. Even team members who are not tech‑savvy have been able to navigate it with confidence. The built‑in training videos and step‑by‑step guides make onboarding simple and eliminate the usual learning curve that comes with new systems. Review collected by and hosted on G2.com.

At this time, I haven't encountered anything I dislike about the CoAdvantage. Every feature I've used so far has been useful and aligned with my needs. Review collected by and hosted on G2.com.

I like the all-inclusiveness of CoAdvantage, with one login spot to handle everything. The biggest help is their benefits portal, which ensures all our employees are able to enroll or waive insurance. They also oversee our workers' compensation insurance, which means not having to complete audits. Having dedicated people available to reach out to for guidance is a major help, and many times they have helped me through tough employee relation issues. The ease of access to the dedicated team is most valuable. The software encompasses all HR needs, ensuring all employees have access to what they need, and while it can be a bit clunky, it is easy to use. Everything else seems to run smoothly. Review collected by and hosted on G2.com.

The hiring portal is a bit complex for our needs so we don't use it. The software can be a bit clunky but it's easy to use. Review collected by and hosted on G2.com.

How friendly and helpful the customer service and support teams are to work with. Review collected by and hosted on G2.com.

The payroll import feature could be improved by offering more options and fields, so it’s easier to import the information needed for payroll. Review collected by and hosted on G2.com.