# Best Data Center Infrastructure Management Tools - Page 2

  *By [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi)*

   Data center infrastructure management (DCIM) software is used to manage, monitor, and optimize data center infrastructure by providing a unified view of IT assets and facility infrastructure, including power, cooling, and space. DCIM solutions help organizations understand how infrastructure components interact, enabling more informed operational and capacity planning decisions.

DCIM tools support functions such as asset management, performance monitoring, capacity planning, and energy management. They provide visibility into hardware, environmental conditions, and resource utilization, helping IT and operations teams maintain availability and improve efficiency across data center environments.

These solutions are commonly used by IT operations, facilities, and data center teams to manage complex environments. DCIM tools may integrate with other systems such as IT service management (ITSM), network monitoring, and building management systems (BMS) to provide broader operational insight.

To qualify for inclusion in the Data Center Infrastructure Management (DCIM) category, a product must:

- Provide a unified model that integrates IT assets and facility infrastructure, including power, cooling, environmental, and physical space
- Enable capacity planning across power, cooling, or space, including forecasting or optimization recommendations which are informed by actual physical and operational constraints
- Offer a centralized system for documenting and tracking assets and their relationships, including physical or logical dependencies like network connectivity or power relationships
- Include reporting, visualization, or simulation capabilities, such as what-if scenarios, for operational planning and decision-making, where simulations reflect actual physical dependencies such as power paths and cooling constraints
- Continuously monitor IT and facility infrastructure, including power, cooling, and environmental conditions, to proactively identify and respond to risks before they affect operational continuity




  
## How Many Data Center Infrastructure Management (DCIM) Software Products Does G2 Track?
**Total Products under this Category:** 58

### Category Stats (May 2026)
- **Average Rating**: 4.43/5
- **New Reviews This Quarter**: 9
- **Buyer Segments**: Mid-Market 50% │ Small-Business 33% │ Enterprise 17%
- **Top Trending Product**: VMware vSphere Foundation (+0.065)
*Last updated: May 18, 2026*

  
## How Does G2 Rank Data Center Infrastructure Management (DCIM) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 900+ Authentic Reviews
- 58+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which Data Center Infrastructure Management (DCIM) Software Is Best for Your Use Case?

- **Leader:** [VMware vSphere Foundation](https://www.g2.com/products/vmware-vsphere-foundation/reviews)
- **Highest Performer:** [DCImanager](https://www.g2.com/products/dcimanager/reviews)
- **Easiest to Use:** [ManageEngine OpManager](https://www.g2.com/products/manageengine-opmanager/reviews)
- **Top Trending:** [Modius OpenData](https://www.g2.com/products/modius-opendata/reviews)
- **Best Free Software:** [Faddom](https://www.g2.com/products/faddom/reviews)

  
---

**Sponsored**

### ManageEngine OpManager

ManageEngine OpManager offers unified network performance monitoring and fault management for your entire IT infrastructure. It provides real-time insights into the health and availability of all devices, servers, and applications, enabling quick troubleshooting and ensuring continuous network uptime.



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---

  ## What Are the Top-Rated Data Center Infrastructure Management (DCIM) Software Products in 2026?
### 1. [RiZone](https://www.g2.com/products/rizone/reviews)
  RiZone is the Data Centre Infrastructure Management (DCIM) platform for all components in a data centre infrastructure, from power supply and power distribution, to cooling, through to the security system.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 3
**How Do G2 Users Rate RiZone?**

- **Server Performance:** 7.5/10 (Category avg: 8.2/10)
- **Space Planning:** 8.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.4/10)
- **Energy Consumption:** 7.5/10 (Category avg: 7.9/10)

**Who Is the Company Behind RiZone?**

- **Seller:** [Rittal](https://www.g2.com/sellers/rittal)
- **Year Founded:** 1982
- **HQ Location:** Schaumburg, US
- **LinkedIn® Page:** https://www.linkedin.com/company/rittalnorthamerica (963 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 2. [RunSmart.](https://www.g2.com/products/baselayer-runsmart/reviews)
  RunSmart allows you to safely and securely monitor, track, and maintain your data center infrastructure anytime, on any device, from anywhere in the world on a single unified console.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 3
**How Do G2 Users Rate RunSmart.?**

- **Quality of Support:** 8.3/10 (Category avg: 8.4/10)

**Who Is the Company Behind RunSmart.?**

- **Seller:** [Baselayer](https://www.g2.com/sellers/baselayer)
- **HQ Location:** New York, New York, United States
- **Twitter:** @baselayertech (664 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/baselayerhq/ (20 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Enterprise, 33% Mid-Market


### 3. [SYSTAM DCIM](https://www.g2.com/products/systam-dcim/reviews)
  Systam has developed its own solution for managing data center infrastructure (Data Center Infrastructure Management - DCIM) whose scope is not limited to this type of installation but can be integrated into any infrastructure. It is an open solution designed to be multi-owner and multi-site, following holistic structure.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 3
**How Do G2 Users Rate SYSTAM DCIM?**

- **Server Performance:** 9.2/10 (Category avg: 8.2/10)
- **Space Planning:** 10.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.4/10)
- **Energy Consumption:** 9.2/10 (Category avg: 7.9/10)

**Who Is the Company Behind SYSTAM DCIM?**

- **Seller:** [Systam Technology](https://www.g2.com/sellers/systam-technology)
- **Year Founded:** 1987
- **HQ Location:** Barcelona, ES
- **Twitter:** @SystamC (2 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/systam (6 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 33% Enterprise, 33% Mid-Market


### 4. [Dynamic Capacity Intelligence](https://www.g2.com/products/dynamic-capacity-intelligence/reviews)
  CA Dynamic Capacity Intelligence provides a proactive, predictable capacity management for optimizing system resources for prioritized workloads. This capacity management tool helps to manage and utilize mainframe capacity, thus helping drive down monthly license charges (MLC).


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate Dynamic Capacity Intelligence?**

- **Server Performance:** 6.7/10 (Category avg: 8.2/10)
- **Space Planning:** 8.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.3/10 (Category avg: 7.9/10)

**Who Is the Company Behind Dynamic Capacity Intelligence?**

- **Seller:** [Broadcom](https://www.g2.com/sellers/broadcom-ab3091cd-4724-46a8-ac89-219d6bc8e166)
- **Year Founded:** 1991
- **HQ Location:** San Jose, CA
- **Twitter:** @broadcom (63,483 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/broadcom/ (55,707 employees on LinkedIn®)
- **Ownership:** NASDAQ: CA

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 5. [NetBox](https://www.g2.com/products/netbox-labs-netbox/reviews)
  NetBox Labs operates a cloud-based platform to simplify and accelerate network automation, enabling clients to avoid manual errors and duplication created spreadsheets by enforcing physical and logical rules about their network.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate NetBox?**

- **Space Planning:** 10.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.4/10)

**Who Is the Company Behind NetBox?**

- **Seller:** [NetBox Labs](https://www.g2.com/sellers/netbox-labs)

**Who Uses This Product?**
  - **Company Size:** 50% Enterprise, 50% Small-Business


### 6. [QTS Data Centers](https://www.g2.com/products/qts-data-centers/reviews)
  QTS Data Centers is a leading provider of managed hosting & cloud computing solutions for some of the world's most demanding enterprises & federal agencies


  **Average Rating:** 2.5/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate QTS Data Centers?**

- **Quality of Support:** 5.0/10 (Category avg: 8.4/10)

**Who Is the Company Behind QTS Data Centers?**

- **Seller:** [QTS Realty Trust](https://www.g2.com/sellers/qts-realty-trust)
- **Year Founded:** 2005
- **HQ Location:** Sterling, Virginia, United States
- **Twitter:** @DataCenters_QTS (4,806 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/qtsdatacenters (1,781 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 200% Mid-Market, 100% Enterprise


### 7. [RACKWISE DCiM X](https://www.g2.com/products/rackwise-dcim-x/reviews)
  RACKWISE DCiM XTM includes a comprehensive yet easy to use suite of DCIM capabilities within a central, scalable platform architecture that enables visualization, modeling, measurements, reports, accountability, and analysis tools for making informed decisions about enterprise and data center infrastructure management, reliability, optimization, consolidation, efficiency, and cost reduction


  **Average Rating:** 2.8/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate RACKWISE DCiM X?**

- **Server Performance:** 5.0/10 (Category avg: 8.2/10)
- **Space Planning:** 8.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 5.0/10 (Category avg: 8.4/10)
- **Energy Consumption:** 5.0/10 (Category avg: 7.9/10)

**Who Is the Company Behind RACKWISE DCiM X?**

- **Seller:** [RACKWISE](https://www.g2.com/sellers/rackwise)
- **Year Founded:** 2005
- **HQ Location:** Denver, US
- **Twitter:** @rackwise (82 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/96296 (12 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Enterprise, 33% Mid-Market


### 8. [RunSmart](https://www.g2.com/products/runsmart/reviews)
  RunSmart’s streamlined data delivery and automated control enables data center operators to push optimization boundaries to levels currently only seen in cloud environments.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate RunSmart?**

- **Server Performance:** 5.0/10 (Category avg: 8.2/10)
- **Space Planning:** 5.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 5.0/10 (Category avg: 8.4/10)
- **Energy Consumption:** 5.0/10 (Category avg: 7.9/10)

**Who Is the Company Behind RunSmart?**

- **Seller:** [Runsmart](https://www.g2.com/sellers/runsmart)
- **HQ Location:** N/A
- **Twitter:** @RunSmartSW (45 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/runsmart-software (2 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Enterprise, 50% Small-Business


### 9. [Trellis DCIM](https://www.g2.com/products/trellis-dcim/reviews)
  By providing real-time, integrated view of IT and facility assets, the Vertiv Trellis DCIM solution makes it easier to collaborate, plan and control changes in the data center.


  **Average Rating:** 3.5/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate Trellis DCIM?**

- **Server Performance:** 10.0/10 (Category avg: 8.2/10)
- **Space Planning:** 10.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.4/10)
- **Energy Consumption:** 10.0/10 (Category avg: 7.9/10)

**Who Is the Company Behind Trellis DCIM?**

- **Seller:** [Vertiv](https://www.g2.com/sellers/vertiv)
- **HQ Location:** Westerville, Ohio, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/vertiv (15,744 employees on LinkedIn®)
- **Ownership:** NYSE: VRT

**Who Uses This Product?**
  - **Company Size:** 50% Enterprise, 50% Mid-Market


### 10. [Colocation Hosting](https://www.g2.com/products/colocation-hosting/reviews)
  Turkey's First and Only Datacenter Platform. 100% connected, with strong digital infrastructure solutions, the digital solution partner empowering businesses. ocused on flexible, scalable, and sustainable digital infrastructure solutions, Mars was established in Istanbul in 2020. Aiming to meet the digital infrastructure needs of IT professionals, Mars offers sustainable, scalable solutions with this vision. The Edge by Mars vision is focused on medium-sized datacenter operations with a capacity of 5-10 MW within Turkey. As Mars, work continues centered in Istanbul and Ankara for large datacenter campuses, and our work continues for capacities of 100 MW and above.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate Colocation Hosting?**

- **Server Performance:** 10.0/10 (Category avg: 8.2/10)
- **Space Planning:** 6.7/10 (Category avg: 8.4/10)
- **Quality of Support:** 7.5/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.3/10 (Category avg: 7.9/10)

**Who Is the Company Behind Colocation Hosting?**

- **Seller:** [Mars Datacenter](https://www.g2.com/sellers/mars-datacenter)
- **Year Founded:** 2020
- **HQ Location:** ISTANBUL, TURKEY
- **LinkedIn® Page:** https://www.linkedin.com/company/mars-datacenter (6 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Enterprise, 50% Mid-Market


### 11. [CommScope iTRACS DCIM](https://www.g2.com/products/commscope-itracs-dcim/reviews)
  iTRACS provides the widest lens through which to view all key functional areas of your infrastructure, yet it is also powerful and granular enough to let you drill down to the component level -- to every port on every device -- in order to troubleshoot, analyze, and optimize.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate CommScope iTRACS DCIM?**

- **Server Performance:** 5.0/10 (Category avg: 8.2/10)
- **Space Planning:** 10.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 6.7/10 (Category avg: 8.4/10)
- **Energy Consumption:** 1.7/10 (Category avg: 7.9/10)

**Who Is the Company Behind CommScope iTRACS DCIM?**

- **Seller:** [iTRACS](https://www.g2.com/sellers/itracs)
- **Year Founded:** 1976
- **HQ Location:** Hickory, NC
- **Twitter:** @CommScope (18,207 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/commscope (11,504 employees on LinkedIn®)
- **Ownership:** NASDAQ: COMM

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 12. [EasyDCIM](https://www.g2.com/products/easydcim/reviews)
  EasyDCIM is an ultramodern control panel for fully automated bare metal server provisioning and remote data center management.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**Who Is the Company Behind EasyDCIM?**

- **Seller:** [EasyDCIM](https://www.g2.com/sellers/easydcim)
- **Year Founded:** 2014
- **HQ Location:** Rzeszów, PL
- **Twitter:** @EasyDCIM (199 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/easydcim (5 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 13. [EcoStruxure IT Expert](https://www.g2.com/products/ecostruxure-it-expert/reviews)
  EcoStruxure IT revolutionizes the way IT and data center professionals monitor and manage their critical IT infrastructure on-premise, in the cloud, and at the edge.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1

**Who Is the Company Behind EcoStruxure IT Expert?**

- **Seller:** [Schneider Electric](https://www.g2.com/sellers/schneider-electric)
- **Year Founded:** 1836
- **HQ Location:** Rueil Malmaison, Paris
- **Twitter:** @SchneiderSftwre (3,695 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/schneider-electric/ (87,701 employees on LinkedIn®)
- **Ownership:** EPA: SU.PA

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 14. [GxInfra](https://www.g2.com/products/gxinfra/reviews)
  GxInfra is a full-scale end-to-end service that evaluates steady-state data center environments to enhance efficiency, reliability, dependability and security. Leveraging data center infrastructure management expertise, our automated services provide the optics necessary to refine and improve data center performance.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate GxInfra?**

- **Server Performance:** 10.0/10 (Category avg: 8.2/10)
- **Space Planning:** 10.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.4/10)
- **Energy Consumption:** 10.0/10 (Category avg: 7.9/10)

**Who Is the Company Behind GxInfra?**

- **Seller:** [GxInfra](https://www.g2.com/sellers/gxinfra)
- **Year Founded:** 1990
- **HQ Location:** Somerset ,New Jersey ,United States
- **LinkedIn® Page:** https://www.linkedin.com/company/68639 (1,529 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 15. [Hitachi Ops Center Automator](https://www.g2.com/products/hitachi-ops-center-automator/reviews)
  Automation Director is a software solution that provides the necessary tools to automate and simplify the end-to-end storage provisioning process for storage and data center administrators.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**Who Is the Company Behind Hitachi Ops Center Automator?**

- **Seller:** [Hitachi Vantara](https://www.g2.com/sellers/hitachi-vantara)
- **HQ Location:** Santa Clara, CA
- **Twitter:** @HitachiVantara (28,416 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/hitachi-vantara/ (10,567 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 16. [Performance Navigator](https://www.g2.com/products/performance-navigator/reviews)
  A Key Part of Fortra (the new face of HelpSystems) Robot is proud to be part of Fortra’s comprehensive cybersecurity portfolio. Fortra simplifies today’s complex cybersecurity landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the fast-changing challenges you face in safeguarding your organization. With the help of the powerful protection from Performance Navigator and others, Fortra is your relentless ally, here for you every step of the way throughout your cybersecurity journey.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Performance Navigator?**

- **Server Performance:** 10.0/10 (Category avg: 8.2/10)
- **Space Planning:** 10.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 6.7/10 (Category avg: 8.4/10)
- **Energy Consumption:** 10.0/10 (Category avg: 7.9/10)

**Who Is the Company Behind Performance Navigator?**

- **Seller:** [Fortra](https://www.g2.com/sellers/fortra)
- **Year Founded:** 1982
- **HQ Location:** Eden Prairie, Minnesota
- **Twitter:** @fortraofficial (2,770 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/fortra (1,738 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 17. [QCT Rackgo R](https://www.g2.com/products/qct-rackgo-r/reviews)
  Rackgo R creates an complete overall view of all your vDCs to monitor multiple workloads and multi-tenant use cases. Rackgo R can also dynamically recompose resources to support a variety of utilization requirements within the same data center as workloads change.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate QCT Rackgo R?**

- **Quality of Support:** 8.3/10 (Category avg: 8.4/10)

**Who Is the Company Behind QCT Rackgo R?**

- **Seller:** [Quanta Cloud Technology](https://www.g2.com/sellers/quanta-cloud-technology)
- **HQ Location:** San Jose, US
- **Twitter:** @QuantaQCT (832 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/qct (227 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 18. [Quanta Datacenter Manager (QDCM)](https://www.g2.com/products/quanta-datacenter-manager-qdcm/reviews)
  Quanta Datacenter Manager (QDCM) provides the solution to help improve the manageability, energy usage and system utilization to your datacenter so datacenter managers can get better control of energy and resources with just a click.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**Who Is the Company Behind Quanta Datacenter Manager (QDCM)?**

- **Seller:** [Quanta Cloud Technology](https://www.g2.com/sellers/quanta-cloud-technology)
- **HQ Location:** San Jose, US
- **Twitter:** @QuantaQCT (832 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/qct (227 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 19. [The Open Cloud Exchange](https://www.g2.com/products/the-open-cloud-exchange/reviews)
  CoreSite's Open Cloud Exchange® is a software-defined networking platform designed to simplify and accelerate hybrid IT deployments. By providing automated, on-demand connectivity services, OCX enables enterprises to seamlessly interconnect their IT infrastructure with cloud service providers, network carriers, and business partners. This platform reduces operational complexity, enhances cloud performance, and supports rapid scalability, all while minimizing total cost of ownership. Key Features and Functionality: - Automated Network Services: OCX allows users to provision virtual routers, Ethernet virtual connections, and ports in real-time through a user-friendly online portal, facilitating swift and efficient network management. - Layer 2 and Layer 3 Connectivity: The platform supports both Ethernet-based and IP-based connections, offering flexible interconnection options to various cloud service providers. - Direct Cloud Onramps: OCX provides low-latency, secure access to leading cloud providers such as AWS, Microsoft Azure, Google Cloud, Oracle Cloud, and IBM Cloud, enhancing cloud application performance. - High-Bandwidth Connectivity: With support for connections up to 50 Gbps, OCX accommodates data-intensive applications, including artificial intelligence, machine learning, and digital media production. - Inter-Site and Inter-Market Connectivity: The platform enables seamless connections between CoreSite data centers across various U.S. markets, facilitating business expansion and operational flexibility. Primary Value and User Solutions: The Open Cloud Exchange® addresses several critical challenges faced by enterprises: - Accelerated IT Modernization: By simplifying hybrid cloud interconnections, OCX enables organizations to swiftly adopt and integrate modern IT solutions, reducing deployment times and enhancing agility. - Cost Efficiency: The platform's flat-rate, month-to-month billing structure eliminates vendor lock-in and allows businesses to scale services as needed, optimizing operational expenses. - Risk Mitigation: OCX's private connections to multiple clouds ensure business continuity and disaster recovery capabilities, safeguarding mission-critical data and operations. - Enhanced Performance: Direct, low-latency connections to cloud providers and between data centers improve application responsiveness and user experience, supporting high-performance computing needs. In summary, CoreSite's Open Cloud Exchange® empowers enterprises to efficiently manage and scale their hybrid IT environments, driving digital transformation and competitive advantage.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**Who Is the Company Behind The Open Cloud Exchange?**

- **Seller:** [CoreSite](https://www.g2.com/sellers/coresite)
- **Year Founded:** 2001
- **HQ Location:** Denver, Colorado, United States
- **Twitter:** @CoreSite (6,055 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/coresite (611 employees on LinkedIn®)
- **Ownership:** NYSE: COR

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 20. [Altair Grid Engine](https://www.g2.com/products/altair-grid-engine/reviews)
  Altair® Grid Engine® is a premier distributed resource management system designed to optimize workloads and resources across thousands of data centers. It enhances performance, productivity, and efficiency by managing workloads automatically, maximizing shared resources, and accelerating the execution of containers, applications, and services. Deployable in any technology environment—on-premises, cloud, hybrid cloud, or cloud-native high-performance computing —Altair Grid Engine enables enterprises to deliver products and results faster, more efficiently, and with lower overall costs. Key Features and Functionality: - Advanced GPU Support: Supports new frameworks and maximizes the use of GPU resources both on-premises and in the cloud. - Cloud-Friendly Features: Facilitates easy deployment and scaling of dedicated and hybrid HPC clusters in various cloud environments. - Extreme Performance and Scalability: Proven to enhance performance and reduce time to results in clusters exceeding 1 million cores or virtual CPUs. - Monitoring and Reporting: Provides comprehensive tracking and measurement of resource utilization through detailed reporting. - License-Aware Scheduling: Efficiently manages application licenses with the optional License Orchestrator, optimizing the use of expensive software licenses. - Broad OS and Hardware Support: Compatible with various operating systems, including Linux and Windows, and supports x86, Power, and Arm architectures. Primary Value and User Solutions: Altair Grid Engine addresses the critical need for efficient workload management and resource optimization in complex computing environments. By enhancing throughput and performance of applications, containers, and services, it enables organizations to deliver higher-quality results faster. The system's ability to maximize shared compute resources across on-premises, hybrid, and cloud infrastructures leads to improved return on investment and reduced operational costs. Additionally, its broad application support across industries such as life sciences, manufacturing, energy, machine learning, and AI ensures versatility and adaptability to various computational demands.



**Who Is the Company Behind Altair Grid Engine?**

- **Seller:** [Altair](https://www.g2.com/sellers/altair-186799f5-3238-493f-b3ad-b8cac484afd7)
- **Year Founded:** 1985
- **HQ Location:** Troy, MI
- **LinkedIn® Page:** https://www.linkedin.com/company/8323/ (3,169 employees on LinkedIn®)
- **Ownership:** NASDAQ:ALTR
- **Total Revenue (USD mm):** $458



### 21. [DCHUB](https://www.g2.com/products/dchub/reviews)
  DC Hub tracks 21,000+ data center facilities across 140+ countries in real-time. Features include: 🗺️ Interactive global map with facility locations ⚡ Land & Power analysis with FEMA zones, substations, fiber routes 📊 Market intelligence across 32+ global markets 🤖 AI-powered assistant for site selection 📈 Transaction tracking and news aggregation Built for hyperscalers, enterprises, and data center professionals making site selection decisions.



**Who Is the Company Behind DCHUB?**

- **Seller:** [DCHUB](https://www.g2.com/sellers/dchub)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)



### 22. [DCMWORKS](https://www.g2.com/products/dcmworks/reviews)
  Data Center Infrastructure Management (DCIM) software has become an incredibly valuable tool to help solve ongoing management, capacity planning, and power and space utilization metrics required by both IT and facilities teams throughout the data center industry.



**Who Is the Company Behind DCMWORKS?**

- **Seller:** [IDMWorks](https://www.g2.com/sellers/idmworks)
- **Year Founded:** 2004
- **HQ Location:** Miami, Florida, United States
- **Twitter:** @idmworks (517 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/idmworks (162 employees on LinkedIn®)



### 23. [inteliPhy net](https://www.g2.com/products/inteliphy-net/reviews)
  R&M's inteliPhy net is an intuitive DCIM solution for managing the whole lifecycle of a data center from planning and asset management to operational efficiency. Connectivity, assets, capacity, and change are streamlined through inteliPhy net, which expedites the deployment process and ensures precise documentation via detailed IT infrastructure visualization in 2D and 3D. This encompasses everything from the entire data hall down to individual cables and ports. The software offers insights into the PUE, current utilization of space, power, and ports with informative charts and detailed reports. Automated device monitoring and dashboards are easy to set up. Additionally, changes are efficiently orchestrated using the workflow management system that is an integral part of inteliPhy net.



**Who Is the Company Behind inteliPhy net?**

- **Seller:** [Reichle & DeMassari AG](https://www.g2.com/sellers/reichle-demassari-ag)
- **Year Founded:** 1964
- **HQ Location:** Wetzikon, CH
- **LinkedIn® Page:** https://www.linkedin.com/company/reichle-%26-de-massari/ (923 employees on LinkedIn®)



### 24. [ManageEngine Zoho Assist - Remote Support and Screen Sharing](https://www.g2.com/products/manageengine-zoho-assist-remote-support-and-screen-sharing/reviews)
  Zoho Assist is a cloud-based remote support and screen sharing solution designed to facilitate seamless and secure connections between technicians and clients. It enables IT professionals to provide instant support, perform unattended access, and conduct online meetings or training sessions without the need for prior installations. With its user-friendly interface and robust security protocols, Zoho Assist ensures efficient troubleshooting and collaboration across various platforms. Key Features and Functionality: - On-Demand Remote Support: Initiate instant remote sessions to troubleshoot client issues in real-time without prior installation requirements. - Unattended Remote Access: Configure and access remote computers anytime, even without an end-user present, facilitating maintenance and updates. - Multi-Platform Support: Compatible with Windows, macOS, Linux, Android, iOS, Chromebook, and Raspberry Pi, ensuring versatile connectivity. - File Transfer: Securely send and receive files up to 5GB during active sessions, streamlining the support process. - Voice and Video Chat: Enhance communication with integrated audio and video conferencing capabilities during remote sessions. - Screen Sharing and Annotation: Share screens for presentations or collaborative work, with tools to annotate and highlight key areas. - Diagnostic Tools: Access system diagnostics like Task Manager and Command Prompt to efficiently identify and resolve issues. - Session Recording: Record sessions for auditing, training, or future reference, ensuring transparency and continuous improvement. - Security Measures: Employs 256-bit AES encryption, two-factor authentication, and complies with industry standards to protect data and privacy. Primary Value and User Solutions: Zoho Assist addresses the critical need for efficient and secure remote support in today's digital landscape. By enabling instant connectivity and comprehensive control over remote systems, it reduces downtime, enhances productivity, and eliminates the geographical barriers between technicians and clients. Its multi-platform compatibility ensures that businesses can support a diverse range of devices, while robust security features safeguard sensitive information. Whether for IT help desks, managed service providers, or individual technicians, Zoho Assist streamlines remote assistance, making it an invaluable tool for effective and reliable support operations.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 5
**How Do G2 Users Rate ManageEngine Zoho Assist - Remote Support and Screen Sharing?**

- **Quality of Support:** 8.3/10 (Category avg: 8.4/10)

**Who Is the Company Behind ManageEngine Zoho Assist - Remote Support and Screen Sharing?**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,495 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

**Who Uses This Product?**
  - **Company Size:** 40% Enterprise, 40% Small-Business


#### What Are ManageEngine Zoho Assist - Remote Support and Screen Sharing's Pros and Cons?

**Pros:**

- Remote Control (4 reviews)
- Remote Support (4 reviews)
- Remote Access (3 reviews)
- Call Management (1 reviews)
- Cross-platform Compatibility (1 reviews)

**Cons:**

- Complex Reporting (1 reviews)
- Limited Features (1 reviews)
- Missing Features (1 reviews)
- Poor Reporting (1 reviews)

### 25. [PATCH MANAGER](https://www.g2.com/products/patchmanager-patch-manager/reviews)
  Since our founding in 2002, we have been continuously committed to product excellence and customer service. With our software development expertise, coupled with our full understanding of the complexity of the domain, we created PATCH MANAGER, a comprehensive cable and asset management solution. PATCH MANAGER is a vital component in making your IT infrastructure more efficient and hassle-free. At Patchmanager B.V., we value longstanding and durable relationships with our customers and partners. PATCH MANAGER is a comprehensive and powerful software solution for planning, documenting, managing and maintaining the physical layer connectivity, cables & assets of your data center, office, building or outside plant network. The software is versatile and scalable, ideal for small, large or growing infrastructures. With deployment size-based licensing it is a future-proof investment that adapts and evolves along with your organization and infrastructure. PATCH MANAGER is applicable to a wide variety of network domains: Data Center Infrastructure Management (DCIM) PATCH MANAGER provides a powerful solution for the management of your data center floor space, rack space, IT assets, energy and other resources with integrated end-to-end connectivity management capabilities. Outside Plant Fiber Network Management PATCH MANAGER is fully GIS-enabled and gives clear insight into the purpose and usage of all your assets. With realistic template-based modeling that maps one-to-one with the actual infrastructure, our software is a powerful application for managing connectivity in a simple yet effective manner. Office Network and Building Infrastructure Management PATCH MANAGER helps you to easily manage your office and building assets and connectivity, from equipment rooms to the work space environment. By providing a flexible work order system, PATCH MANAGER efficiently supports the physical network moves, adds, and changes.



**Who Is the Company Behind PATCH MANAGER?**

- **Seller:** [Patchmanager](https://www.g2.com/sellers/patchmanager)
- **Year Founded:** 2002
- **HQ Location:** Amsterdam, NL
- **Twitter:** @PATCHMANAGER (56 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/patchmanager-bv/ (24 employees on LinkedIn®)




    ## What Is Data Center Infrastructure Management (DCIM) Software?
  [IT Infrastructure Software](https://www.g2.com/categories/it-infrastructure)

  
---

## How Do You Choose the Right Data Center Infrastructure Management (DCIM) Software?

### What You Should Know About Data Center Infrastructure Management (DCIM) Software

### What is DCIM software?

Data center infrastructure management (DCIM) software manages all the different components of a data center. These tools are used for asset management, hardware monitoring, performance monitoring, and various other activities pertaining to the data center lifecycle. The DCIM software is the central governing force that ensures that the [data center design](https://www.g2.com/articles/data-center-design) is running smoothly.

The explosive growth of data and the demand for public cloud offerings have contributed to several new large data centers being planned or constructed across the globe. As data centers continue to grow in size, the complexity of managing operations increases exponentially. Every single asset or part of a data center needs to be managed and monitored, some of which include servers, storage solutions, and networking equipment. There is also peripheral equipment running simultaneously to ensure that the environment is well managed. These include cooling systems, environmental systems, and others. Failure of a single part could cause downtime of data center infrastructure management solutions, causing loss to business continuity.

To understand the role of DCIM software, it is a good idea to identify the core elements of [data center monitoring](https://www.g2.com/articles/data-center-monitoring) (both hardware and software). These are listed as follows:

- **Servers:** Servers are the central processing unit of the data center. They provide the processing power needed by applications to carry out various tasks. Operating systems (OS) are designed to be run on servers and act as an interface between the user and the hardware to communicate.
- **Storage:** Information is stored on a storage medium. These can be made up of mechanical drives or hard disk drives (HDD) and solid state drives (SSD).
- **Networking equipment:** Networking is the connectivity path for all devices that are networked to the data center. Key components are switches, routers, controllers, and so on.
- **Databases:** This is the software that organizes data for any time retrieval. These are controlled by [database management software (DBMS)](https://www.g2.com/categories/database-software). When an application needs to call on data to perform a particular function, they are interlinked with databases.
- **Application:** These are software to perform specific tasks.

DCIM tools act as a central point for data center operators to identify, visualize, and manage numerous assets. DCIM solutions can also be used to integrate new equipment which is critical for any future growth expansion. Along with these capabilities, it also provides a holistic approach to [data center management](https://www.g2.com/articles/data-center-management) to collect and analyze real-time data.

**What does DCIM stand for?**

DCIM stands for [data center infrastructure management](https://www.g2.com/glossary/data-center-infrastructure-management-definition). Data center infrastructure management tools allow operators to run efficient data center operations. This software also helps operators to manage, plan, and design facilities to ensure optimization. DCIM software acts as a unified management platform and is also used to control energy consumption (to reduce costs) and increase operational efficiency.

### How does DCIM software work? 

DCIM software collects data from various sources within the data center, including infrastructure components, environmental sensors, and IT management systems. The collected data is processed and analyzed by the DCIM software to provide insights into the data center's performance and identify potential issues, and analyze energy consumption and identifying areas for optimization.

DCIM software presents data in a visual format, such as dashboards and charts, to help users understand the data center's performance and identify trends. It can also generate reports on various aspects of [data center](https://www.g2.com/glossary/data-center-definition) operations, such as asset utilization, energy consumption, and security. The best DCIM solutions can automate routine tasks, such as provisioning new equipment, patching systems, and decommissioning old hardware. This can help to improve efficiency and reduce the risk of human error.

### What are the common features of DCIM tools? 

The best data center infrastructure management tools offer a wide range of features to help organizations manage and optimize their data centers. Here are some of the most common features:

- [Asset management](https://www.g2.com/categories/asset-management): DCIM platforms allow organizations to track and manage all physical components of the data center, including servers, storage devices, networking equipment, and power distribution units. This helps maintain inventory accuracy and optimize resource utilization. Barcodes or RFID tags can be used for efficient asset tracking.
- **Environmental monitoring:** DCIM tools monitor temperature, humidity, and power consumption to ensure optimal operating conditions for equipment. They can also identify areas for energy optimization and prevent equipment failures by managing airflow patterns.
- **Capacity planning:** DCIM software companies help organizations assess their current and future capacity needs, including space, power, and cooling. This allows for effective planning and resource allocation to avoid bottlenecks and ensure the data center can accommodate growth.
- **Workflow automation:** DCIM tools can automate routine tasks such as provisioning new equipment, patching systems, and decommissioning old hardware. This improves efficiency, reduces human error, and streamlines data center operations.
- **Security management** : Data center infrastructure management tools provide security features to control access to the data center and its components, conduct regular security audits, and implement incident response procedures. This helps protect the data center from unauthorized access and security breaches.
- **Reporting and analytics:** DCIM tools generate customizable reports on various aspects of data center operations, including asset utilization, energy consumption, and performance. They also provide data visualization capabilities to help identify trends and make informed decisions.
- **Integration with other systems:** DCIM tools integrate with other IT systems, such as configuration management databases (CMDBs), [network management systems](https://www.g2.com/categories/network-management-tools), and building management systems. This enables a comprehensive view of the data center's operations and facilitates seamless data exchange and automation.

### Benefits of DCIM solutions

The benefits of the best DCIM solutions are several, some of which are listed below:

- **Access to accurate data:** DCIM software provides accurate information about the current state of the data center. Since this data is in real time, it acts as a single source of truth.
- **Predictability:** DCIM tools offer users predictability for power usage and space requirements. The benefit of having predictive analytics is that users can have more time to plan.
- **Cost reduction:** DCIM tools can identify opportunities to reduce energy consumption, leading to significant cost savings. By ensuring that assets are used effectively, DCIM can help reduce the need for additional investments.
- **Enhanced security:** DCIM solutions can help manage access to the data center and its components, reducing the risk of unauthorized access.
- **Scalability and flexibility:** DCIM solutions can be scaled to accommodate changes in data center requirements, ensuring that the infrastructure remains efficient and effective. It can integrate with other IT systems, providing a comprehensive view of the organization's IT environment.

### Who uses DCIM software?

- **Data center managers:** Data center managers are responsible for overseeing the technical and IT support. Ensuring the performance and uptime of the data center is their main responsibility. Data center managers use DCIM software vendors to ensure the data center is running smoothly and optimally.
- **Data center administrators (DCA):** DCAs need to have an in-depth knowledge of what happens within the data center which includes IT design, operations, and others. A DCA can also be responsible for several different locations. DCAs will use the best DCIM software vendors to have a unified view of the data center to ensure the appropriate layout for all the equipment to drive optimization. Continuous supervision and monitoring capabilities are possible via the software.
- **IT teams (administration and support):** By using the best data center infrastructure management software, the IT team can easily be alerted in case of any errors that arise and can make quick decisions to reduce downtime. The team can also set performance monitoring benchmarks to maintain data center efficiency.
- **Executive team:** Data-driven decisions allow business professionals to use verified data towards achieving business goals. By using the insights from the DCIM dashboards or templates, the executive team can ensure that their investments in the data center are bringing in optimal returns. The team can also proactively derive insights from data visualization. Executive teams can use this information to evaluate risks and analyze efficiencies.

### What are the alternatives to data center infrastructure management solutions?

Some of the alternatives to DCIM software vendors are provided below:

- [Server monitoring software](https://www.g2.com/categories/server-monitoring): Server monitoring software allows a user to continually assess server utilization rates (uptime and downtime) and help identify performance issues. Server monitoring software has the ability to measure several server metrics in real time, which include CPU utilization, memory allocation, hardware health, and response time.
- [Enterprise monitoring software](https://www.g2.com/categories/enterprise-monitoring): Enterprise monitoring software offers a single view approach to keep track of all IT environments within an enterprise, which includes servers, storage, networks, database management, and several others. The data can be accessed via a single dashboard. Since this approach allows complete infrastructure monitoring, various users can benefit from viewing data in a single frame.
- [Hardware monitoring software](https://www.g2.com/categories/hardware-monitoring): Hardware monitoring software is used to track the performance of hardware components which include CPU performance, fan speeds, and other components. The software sends alerts to the user in case of any potential problems. The usage of hardware monitoring software allows the user to immediately pinpoint the error source and take necessary actions such as the replacement of a faulty part.
- [Log monitoring software](https://www.g2.com/categories/log-monitoring): Log monitoring software scans and monitors log files generated by servers and networks. The software is used to detect unusual patterns in the log files and generate alerts to inform the user.

### Challenges with DCIM solutions

Despite the numerous benefits they offer, the best data center infrastructure management solutions can also present certain challenges:

- **Complexity:** DCIM software can be complex to implement and configure, requiring specialized knowledge and expertise.
- **Integration challenges:** Integrating DCIM with other IT systems can be time-consuming and complex, especially in heterogeneous environments.
- **Data quality issues:** Ensuring accurate and consistent data input into DCIM systems can be challenging, as errors can impact the reliability of analytics and decision-making.
- **Implementation and maintenance cost:** Implementing and maintaining a DCIM solution can be expensive, especially for large-scale data centers.
- **Vendor lock-in:** Relying heavily on a single DCIM vendor can create vendor lock-in, limiting flexibility and increasing costs.
- **Resistance to change:** Implementing DCIM can require significant changes to existing processes and workflows, which may face resistance from employees.
- **Limited visibility into legacy systems:** DCIM may struggle to provide visibility into legacy systems that are not fully integrated.
- **Scalability challenges:** As data centers grow and evolve, DCIM solutions may need to be scaled to accommodate increased complexity and data volumes.

### How to choose the best data center infrastructure management software

Choosing the right DCIM software is essential for optimizing data center operations. Here are steps to help select the best data center infrastructure management software:

**1. Identify needs:** First, assess your data center's unique requirements. Determine the primary functions needed, such as asset management, environmental monitoring, capacity planning, workflow automation, and security management. Consider the scale of the data center and its future growth plans.

**2. Evaluate key features:** Look for the best DCIM software that offers a comprehensive suite of features.

- **Asset management:** The software should track all physical and virtual assets, including servers, storage devices, and networking equipment.
- **Environmental monitoring:** It should monitor temperature, humidity, and power consumption to ensure optimal conditions and prevent equipment failures.
- **Capacity planning:** The software should help you forecast future capacity needs and optimize resource allocation.
- **Workflow automation:** Look for automation capabilities to streamline routine tasks, such as provisioning and decommissioning.
- **Security management:** Strong security features, including access controls and vulnerability assessments, are essential.
- **Reporting:** The software should provide insightful reports and analytics to help you make data-driven decisions.

**3. Consider user experience:** A user-friendly interface is crucial for efficient adoption and usage. The software should be intuitive and easy to navigate. Customizable dashboards and reports can tailor the experience to individual preferences.

**4. Evaluate vendor requirements:** Choose a reputable vendor with a strong track record in the DCIM market. Consider factors like the vendor's experience, customer support, and financial stability.

**5. Consider ROI:** Evaluate the initial licensing costs, ongoing maintenance fees, and any additional costs associated with implementation and customization. Consider the potential return on investment (ROI) in terms of increased efficiency, reduced operational costs, and improved decision-making.

**6. Integration capabilities:** Ensure the software can seamlessly integrate with your existing IT infrastructure, including CMDBs, network management systems, and building management systems. This integration will improve data consistency and streamline workflows.

**7. Future-proofing** Consider the software's scalability and ability to adapt to future technological advancements. A future-proof DCIM solution can help you stay ahead of the curve and avoid costly upgrades.

_Researched and written by_ [**_Preethica Furtado_**](https://research.g2.com/insights/author/preethica-furtado)