---
title: CMW Platform Reviews
meta_title: 'CMW Platform Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 143 reviews by the users' company size, role or industry
  to find out how CMW Platform works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 143
  scale: '5'
date_modified: '2026-07-28'
parent_category:
  name: Process Automation
  url: https://www.g2.com/categories/process-automation
---

# CMW Platform Reviews
**Vendor:** CMW Lab  
**Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 143
## About CMW Platform
CMW Platform is a type of business process management (BPM) software that helps organizations design, automate, and manage workflows to improve operational efficiency, transparency, and compliance. Designed for mid-sized and large organizations across industries—including finance, healthcare, manufacturing, and professional services—CMW Platform enables business users to model processes using BPMN 2.0 and build applications with minimal IT involvement. Up to 95% of applications can be created entirely without coding using a visual interface, while developers still have the option to extend and customize functionality with high-code capabilities. The platform supports both cloud and on-premise deployment, allowing flexibility in infrastructure and compliance needs. It integrates with third-party systems, offers real-time collaboration, and enforces role-based access control to meet enterprise security requirements. Key features and capabilities include: # Visual BPMN 2.0 Process Modeling: Standardized and intuitive workflow design. # Low-Code Development: Enables business users to create up to 95% of applications without IT. # High-Code Extension: Offers full programming flexibility for advanced use cases. # Integration &amp; APIs: Connects seamlessly with external systems and data sources. # Security &amp; Collaboration: Role-based access, audit trails, and team communication tools. CMW Platform has been widely recognized by industry analysts and users: - Named #1 in BPM Platforms by Gartner Peer Insights based on user reviews - Received Best Ease of Use (Capterra 2023) and Software Advice Frontrunners 2024 awards in workflow software - Recognized as a High Performer with Fastest Implementation in G2 reports (2023–2024) cmwlab.com - Awarded the Champion Medal in the SoftwareReviews 2023 BPM Emotional Footprint report Users and experts highlight the platform&#39;s adaptability, usability, and power: + “Flexibility is outstanding…automate and manage our work more efficiently” — Acronis Service cmwlab.com + “Deceptively simple…power data management layer” — BPM.com cmwlab.com + “Comprehensive solutions…drag‑and‑drop feature simplifying the process for non-technical users” — TechDogs Use-case scenarios include automating approval workflows, case and document management, cross-department coordination, and operational monitoring. CMW Lab delivers regular updates to enhance performance, scalability, and user experience without disrupting live operations.



## CMW Platform Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of CMW Platform, enabling non-technical users to create workflows effortlessly. (8 reviews)
- Users highlight the **ease of customization** in CMW Platform, allowing tailored workflows that enhance organization and efficiency. (4 reviews)
- Users value the **ease of automation** on the CMW Platform, appreciating its user-friendly features and integration capabilities. (3 reviews)
- Users appreciate the **fantastic customer support** of CMW Platform, enhancing their experience and facilitating smooth operations. (3 reviews)
- Users value the **easy integrations** with third-party applications, enhancing workflow and project management efficiency. (3 reviews)
- Users value the **ease of use and useful features** of CMW Platform, enhancing task management and collaboration efficiency. (3 reviews)
- Users find the **implementation ease** of CMW Platform exceptional, making it accessible for new and experienced users alike. (3 reviews)
- Users appreciate the **no-coding approach** of CMW Platform, making workflow creation accessible for non-technical users. (3 reviews)
- Process Management (3 reviews)
- User Interface (3 reviews)

**What users dislike:**

- Users find the platform **expensive** , especially for small businesses, with high costs and additional feature fees. (4 reviews)
- Users find the **steep learning curve** for advanced features to be challenging and time-consuming during initial setup. (4 reviews)
- Users find the **complexity of the platform** challenging, especially during initial setup and advanced feature usage. (3 reviews)
- Users find the **UI lacking** , noting it could be more modern and intuitive for better usability. (3 reviews)
- Users find the **initial setup complex** , making it hard and time-consuming to fully utilize the CMW Platform. (1 reviews)
- Users find the **learning curve steep** due to advanced features that necessitate additional training, alongside high pricing. (1 reviews)
- UI Design (1 reviews)

## CMW Platform Reviews
  ### 1. It helps in getting the workflow streamlined

**Rating:** 4.0/5.0 stars

**Reviewed by:** Talha K. | Head Of Information Technology Department, Restaurants, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2019

**What do you like best about CMW Platform?**

Tasks could vbe assigned to the users and escalated. The team was able to understand the interfacing with the active directory.

**What do you dislike about CMW Platform?**

The setup took a lot of time and then the user creation was very cumbersome as you have to kove from Architect mode to Admin mode. It takes a lot of time and patience to toggle.

**Recommendations to others considering CMW Platform:**

Try to go for Comindware if you want a simplistic approach to your workflows and sprints. Its easy for teams to work on such a platform.

**What problems is CMW Platform solving and how is that benefiting you?**

I can now manage all the tasks and assign it to various subbordinates. It helps me scale up the efficiency of my staff.

  ### 2. Comindware Tracker

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2020

**What do you like best about CMW Platform?**

Comindware Tracker can be used by non-technical person.This is a simple drag and drop tool which helps in automating business operations

**What do you dislike about CMW Platform?**

Integrating with third party applications can be improved

**Recommendations to others considering CMW Platform:**

It has created postive impact in terms of less assitance required from IT

**What problems is CMW Platform solving and how is that benefiting you?**

It is well efficient in terms task management , project management , team management , vendor/client tracking 
Tool is simple drag - drop which saves a lot of time in terms of operation

  ### 3. Comindware tracker works very well on android  

**Rating:** 4.5/5.0 stars

**Reviewed by:** Juan M. | Marketing Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** June 13, 2019

**What do you like best about CMW Platform?**

We like the simplicity with which we follow errors during the management of workflows, and that these can be easily coordinated with our streamline processes. It has also been excellent to be able to access our reports in real time (that is, while working on the flows), since the Platform provides a multi-window system. It integrates very comfortably to sharepoint. 

**What do you dislike about CMW Platform?**

We do not like his slowness to handle access permissions, and that he has limitations to handle spreadsheets. We also do not like it to be complicated to share information because comindware tracker does not have a chat platform with which it is easier to communicate. It has no CRM integration. Its Outlook-like interface may be a bit confusing. 

**Recommendations to others considering CMW Platform:**

We are satisfied with the results obtained. Comindware tracker is a useful tool to optimize the organization of work processes as much as possible, and to improve the way in which work flows are managed. We recommend it for its wide variety of integrations. 

**What problems is CMW Platform solving and how is that benefiting you?**

Now, comindware tracker has greatly simplified the way we design and configure our online forms, so it is faster to collect information with them. Its good deployment as a web app saves us a lot of time, since we can do without installing it on our computers, and it works with the same performance on both Windows and Mac computers. As for mobile platforms, work on Android phones has been greatly optimized. 

  ### 4. Comindware tracker is attractive to manage databases 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maria M. | Salesperson, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2019

**What do you like best about CMW Platform?**

This software we like to connect the data of individuals and processes of a daily nature on a single screen, due to the convenient interface that has been developed, very focused on the management of the Dashboard is a fast and intuitive activity. We also like your tracking tool, because it allows the user to completely review the information on each client obtained. 

**What do you dislike about CMW Platform?**

If something had to dislike us comindware tracker would undoubtedly its price of $ 25 per month for each user within the account. This is a problem in the case of large businesses, as they should limit their budget a lot. We do not like its scenario system for each flow, because it does not show enough utility. 

**Recommendations to others considering CMW Platform:**

The platform is highly recommended to take the workflow processes interactively, and also to configure appropriate web forms. Comindware tracker is also software to design and configure each workflow according to tasks previously created. We recommend it to small groups, because this way you can get information in real time about files of different characters faster. 

**What problems is CMW Platform solving and how is that benefiting you?**

The simplicity of its grip and release function has helped our less experienced members design and modify all kinds of processes. Since we decided to use comindware tracker, our work time management has been greatly optimized, and we have been much better at tracking incidents and problems. 

  ### 5. Comindware tracker is a fresh proposal, full of solutions 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alejandro N. | Team Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2019

**What do you like best about CMW Platform?**

We have been fascinated by being able to carry out complete monitoring of the life cycle of each workflow. The platform is excellent for managing requests for offers through web forms on our pages, and for adding transparency to our search and query processes. It can be said that comindware tracker also serves to improve the way in which state summaries and the Dashboard are managed, helping us to orientate towards collaborative management. 

**What do you dislike about CMW Platform?**

There are not many things that can really upset the comindware tracker, although the platform needs to be improved in some ways. For example, it is necessary to improve the processes of importing spreadsheets and other documents from external services. The graphic workflow editor is slow. 

**Recommendations to others considering CMW Platform:**

We recommend it completely over the other workflow management software. Comindware tracker has a simply impressive deployment, full of quality alternatives so that our work becomes efficient. It is also a good idea to consider your integration with sharepoint, since it makes it much easier to share information outside the platform. 

**What problems is CMW Platform solving and how is that benefiting you?**

Comindware is excellent in many ways. This software has been very helpful in terms of automating our business processes and designing our electronic forms. It has also benefited us a lot with the handling of call routing, with group discussions, and document management in a single window. 

  ### 6. Excellent, simple and effective tool for workflow management. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rodrigo S. | Financial Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2019

**What do you like best about CMW Platform?**

Easy to use, effective for my need, workflow that facilitates the modification of existing processes when the need arises in my business, great for managing. 

**What do you dislike about CMW Platform?**

I have no negative points to cite. It is a platform that meets all the needs of the company.


**Recommendations to others considering CMW Platform:**

Test these products as they served to correct and better manage my business, many help have workflows in their processes. 

**What problems is CMW Platform solving and how is that benefiting you?**

Comindware Tracker for me serves as a tool that creates and solves problems related to process management, where this management can define tasks and workflow, enabling the monitoring, analysis and then notify and correct the important elements to standardize the business process , managing to automate as much as possible. This tool addresses the lack of data, such as integrating tasks and standardizing processes, avoiding high-effort manual tasks and turns them into scheduled tasks. 

  ### 7. Comindware Tracker perfect for project creation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Camila M. | Accounting analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2019

**What do you like best about CMW Platform?**

Comindware Tracker is a great product and has been helping us a lot in the company,
It is a simple, fast and efficient tool and has a very practical interface for
designing forms and increasing the productivity and efficiency of our work.

**What do you dislike about CMW Platform?**

So far I had no problems with this tool. For it meets our need very well.

**Recommendations to others considering CMW Platform:**

I recommend it as a fast and efficient tool where it can be used by anyone and without complications.
not to mention safety, synchronizes easily with other tools and this tool also has
A perfect interface.

**What problems is CMW Platform solving and how is that benefiting you?**

Because it is a fast, efficient tool with a very practical interface for
Form designing has helped us increase productivity and the efficiency in which we perform our tasks. standardizing business process,
monitoring and automation of tasks that generated efforts. among other utilities.

  ### 8. Best project tracker in the market for professionals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Naresh B. | Email Marketing Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 26, 2019

**What do you like best about CMW Platform?**

I like the UI integration in this. Easy access for all. No need of any training or something.

This tracker will help you in creating, assigning and tracking your projects. We can track entire the project journey. Here we can follow and track the errors during the management of workflows.

**What do you dislike about CMW Platform?**

Price is the Dislike part in this! Except this everything is good!

**Recommendations to others considering CMW Platform:**

Most recommended tool for project managers.

**What problems is CMW Platform solving and how is that benefiting you?**

We have configured the complete projects in this tool.

  ### 9. Great product to use 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isabella B. | Blogger, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2019

**What do you like best about CMW Platform?**

The product is awesome for me. It is easy to use and I'm able to do what I need to do get the job done. It allows me to optimize my things to allow for more space. It also allows me to maintain and update my systems without shutting everything down. It also is great to use to send multiple items to multiple people without several emails or texts.

**What do you dislike about CMW Platform?**

I do not dislike much as of right now. Comindware Tracker to me seems like an amazing product and software to use to help me do what I need to do. So at this time, nothing is at a dislike to me. 

**Recommendations to others considering CMW Platform:**

Please try it for yourself, I can't decide on if you like it for you or not. This is up to you to decide so always try it out for yourself. Anyways, it allows you to maintain, optimize, and is a great product for myself. It saves me time, and I like it a lot. I like that it also allows for multiple emails, documents, or texts to be sent instead of one by one emails and texts. 

**What problems is CMW Platform solving and how is that benefiting you?**

It allows you to be in control, maintain the workflow and sustainability of workflows.
It also allows you to send documents, emails, and texts to several people instead of one by one which is a lot of emails, texts, and documents if you have more than a few to send to. 

  ### 10. Really useful tool for dynamic stream of work projects.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Riley D. | Technical Development Program, Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2019

**What do you like best about CMW Platform?**

Comindware lets you create automation workflows with lower coding so that everybody who does not need a lot of coding expertise is able to place icons wherever necessary.

**What do you dislike about CMW Platform?**

We have limitations linked with each other when automation is integrated with various solutions.

**Recommendations to others considering CMW Platform:**

There are so many improvements to comindware that we could make if we could start by studying the data.

**What problems is CMW Platform solving and how is that benefiting you?**

Manual processes and manual work are still so many in our organization. And comindware, manual processes can be automated and paper work reduced more effectively.

  ### 11. User friendly and powerful web-based workflow tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Walid R. | Consultant fonctionnel SAP, Enterprise (> 1000 emp.)

**Reviewed Date:** January 21, 2020

**What do you like best about CMW Platform?**

Easy to use, create workflow easily, no need to code anything basically

**What do you dislike about CMW Platform?**

No compatibility with other tools,no mobile app

**What problems is CMW Platform solving and how is that benefiting you?**

Designing workflow has been always a tough task to perform, using comindware facilitates a lot workflow design and management

  ### 12. The creation of web forms and workflows is very easy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rose M. W. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2019

**What do you like best about CMW Platform?**

Friendly user interface, workflow and creation of forms is very easy, there is no need for complicated or expensive workouts.
It is easily accessible since it allows you to access it through any web browser.
It facilitates the creation of web forms without writing a single line of code.
Active Directory integration is great, user administration is quick and easy.
Tracking the status of a workflow is very simple and fast.
It has advanced notification settings.
Successfully manage transfers between different teams.

**What do you dislike about CMW Platform?**


does not have native application in mobile device, you have to use a web browser.
There are no contextual menus.

**Recommendations to others considering CMW Platform:**

recommended to all companies, both large and small, supplying workflow needs and supporting convenient social communication among team members involved in particular tasks, adapting to departments that used to complete specific projects.

**What problems is CMW Platform solving and how is that benefiting you?**

it is used by the development team is very simple, fast and efficient, it is easily synchronized with other tools and provides an easy interface. There are multiple functions for easy management of the workflow, connection with all types of devices, reduces the effort of the team. has helped solve problems related to process management, task management and workflow definition.


  ### 13. increases Workflow

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2020

**What do you like best about CMW Platform?**

Great management software. Very easy to use. Business orientated. Increases process automation and business processes by system integration Customization for all kind of business

**What do you dislike about CMW Platform?**

Is a low code workflow management. it depends on the business you are running, the implementations needed to increase management performance

**What problems is CMW Platform solving and how is that benefiting you?**

customer orden management

  ### 14. Effective workflow manager, greatly facilitates the management and monitoring of processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2019

**What do you like best about CMW Platform?**

It allows me to stay updated with respect to workflows in execution.
We're saving time and money in travel to the places where the processes and / or projects are executed.
It helps create easy and fast workflows. You can do it in a few steps. It's really easy!
Timely and reliable technical support.

**What do you dislike about CMW Platform?**

Improving the user interface is a bit obsolete for my taste.
They could improve the periodicity of the updates. Sometimes they take too long

**Recommendations to others considering CMW Platform:**

My work requires me to manage a lot of information and monitor a lot of processes. Comindware makes things much easier for me since I can track workflows from the application, plus I can know the status in real-time of the workflows that are in execution. It has really made things much easier for me and has helped me to make the most of the time.

**What problems is CMW Platform solving and how is that benefiting you?**

I have been using Commindware Tracker for more than a year, and it has really been a very positive experience. Thanks to this application I can be aware of the workflows in progress and the status of the projects and processes that I am in charge of. Really, it has saved time and money on trips without mentioning that it has notifications in real-time that inform me about any new features presented in the flow.

  ### 15. Excellent Project Workflow Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ananthi N. | Senior Technical Writer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2019

**What do you like best about CMW Platform?**

This tool is used across all the development team for workflow management. With less training effort, any nontechnical member also can use it. Easily sync with other tools. It provides an easy interface. There are multiple features of easy workflow management, connecting with all types of devices, etc. Overall, it reduces the team effort.


**What do you dislike about CMW Platform?**

It should have improved UI. Cost of the product is a little bit high. But it is worth its cost. Flexibility should also incresed. Maintenance can also be improved

**Recommendations to others considering CMW Platform:**

Good workflow management tool for a project on which multiple teams are working.

**What problems is CMW Platform solving and how is that benefiting you?**

This tool is used when you have multiple separated teams. If they need to work together in a single project. Workflows are shared easily among team members. But, if your organization has only a few team members, this tool is not suitable to use. Because there is no need to collaborate among team members.

  ### 16. Good Tool for Workflow Management

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2019

**What do you like best about CMW Platform?**

- You don't need technical skills to develop, maintain and update workflows.
- The user interface looks great and navigation around it is simple.
- It's very useful for us to track the scenario between Purchase team and Operations team.
- It has enabled easy tracking of resolution of queries and issues.

**What do you dislike about CMW Platform?**

- Mobile app is missing.
- Not too many report templates.
- Responsive view needs to be more better.

**Recommendations to others considering CMW Platform:**

It can be useful to track the different stages of projects and the people working on them. Moving along and collaborating with the next person in the chain of events got easier. It's also useful to track
different stages of the service process and the technical hands making it happen, enabling them to collaborate better and getting the work done faster.

**What problems is CMW Platform solving and how is that benefiting you?**

We have implemented the software for collaboration between our Purchase team and
Operations team. It helped immensely with ensuring that both teams are in the loop about which orders entered by Operations team are pending and should be urgently looked into by our Purchase team. Our Purchase team efficiency and Operation team productivity has been improved since implementing. Its performance goes above the average expectation.

  ### 17. I used the free Trial of Comindware and i liked it!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yannic H. | Comindware Free Trial, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2019

**What do you like best about CMW Platform?**

I like how easy it is to navigate and also the designing is very clear.

**What do you dislike about CMW Platform?**

Sometimes i can't find everything i would like to find.

**What problems is CMW Platform solving and how is that benefiting you?**

Workflows for the automation of forms and others. Faster and easier.

  ### 18. Advanced flow for a comfortable price

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2019

**What do you like best about CMW Platform?**

It has integrated an excellent graphic editor of workflows. Your UI is stable enough to allow you to create reports on the status of each job, and also to be able to design websites visually.

**What do you dislike about CMW Platform?**

Sometimes it can present freeze errors, since it consumes too much RAM (up to 4GB). Its latest update is a bit heavy, and unfortunately does not have a web access that does not involve Microsoft Outlook.

**What problems is CMW Platform solving and how is that benefiting you?**

As for the solving of problems, this is large enough to allow us to work on the web and installation version with great comfort.

  ### 19. Highly recommend this workflow software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roy T. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2018

**What do you like best about CMW Platform?**

Comindware Tracker is a configurable and unified platform, that gives agility. It allows you to design workflows, run and analyze workflows in real-time, plus monitor, control, and adapt to changing business needs without pausing a system use.

**What do you dislike about CMW Platform?**

It would be wonderful to have more free training options. 

**Recommendations to others considering CMW Platform:**

Comindware Tracker truly provides a complete process management set, which allows you to build and run end to end process processes across the multiple departments. It also can be used to link heritage ERP systems and business applications to both your back- and front-office.

**What problems is CMW Platform solving and how is that benefiting you?**

Comindware Tracker is deployed to support internal processes throughout the company. We have already automated processes related to HR and IT support, and sales-related processes are the next for automation. Comindware Tracker provides unparalleled agility with reduced time to automated process roll out.

  ### 20. Superb workflow software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan K. | Business Intelligence Consultant, Management Consulting, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2018

**What do you like best about CMW Platform?**

Comindware Tracker allows non-technical people to develop, maintain and modernize apps that manage straightforward stages and step-based workflows. It is also well suited for building more complex workflows - some technical skills might be needed or you might have to contact Comindware support. Anyway, it is never a rocket science to automate a workflow or create a form and no coding needed.

**What do you dislike about CMW Platform?**

They could add more workflow samples, so that you could just correct them and create your own workflows. Any way, read pros - you can easily go without templates.

**Recommendations to others considering CMW Platform:**

Comindware Tracker is well suited for web business apps building and quick workflows set up. Highly recommend.

**What problems is CMW Platform solving and how is that benefiting you?**

Comindware Tracker is in use for client request management, SLA monitoring, contract and invoice approval, and automates a number of other routine workflows. It ensures our workflows are quick and efficient.

  ### 21. It has made the tracking and reporting effective yet easy. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 19, 2019

**What do you like best about CMW Platform?**

I have mostly use this for tracking and reporting purpose and it has become an efcetive system when it comes not only on workflow management but also on storing and tracking the details. 

**What do you dislike about CMW Platform?**

Nothing as such which should be highlighted.
I have been using the workflow management function mostly and it is quite effective. 

**What problems is CMW Platform solving and how is that benefiting you?**

Workflow management and approval process. 

  ### 22. Comindware - Tracking and easy workflow

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about CMW Platform?**

Automation of each business module is very easy.
Setup is very easy, no extra efforts required.
Creating workflow as per business requirement is pretty easy.
Mobile apps works very well and makes business process very easy 
From processing to delivery all functionality works with Tracker.

**What do you dislike about CMW Platform?**

Cost is a bit high on that front. Setting up few things are sometimes is bit challenging

**What problems is CMW Platform solving and how is that benefiting you?**

Processing, Managing and product life cycle. etc
Employee workflow management

  ### 23. Great workflow management and collaboration tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shauna B. | Real Estate Broker, Real Estate, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2018

**What do you like best about CMW Platform?**

The parallel processes feature allows sending a document for review and approval to several people rather than a single person.

**What do you dislike about CMW Platform?**

Nothing as for now. Note that we have been using it for as lately as half a year.

**Recommendations to others considering CMW Platform:**

Comindware Tracker is great for workflows that involve several people and require collaboration. It also works good for your daily workflow tasks management . I would not use it for individual tasks and assignments management as far as it allows limited functionality for these needs.

**What problems is CMW Platform solving and how is that benefiting you?**

Some departments are using Comindware Tracker and one day we are likely to find it serving work flow and across the organization. Form-based workflows or a collaborative work processes are designed and deployed by demand and solve various problems - invoice approval, certification, new employee onboarding, travel request management, ... It helps to reduce the workflow turnaround time.

  ### 24. Outstanding solution for workflow automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucy S. | Administration, Compliance & HR Manager, Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2018

**What do you like best about CMW Platform?**

Comindware Tracker enables both IT and business users to develop, maintain and update workflows using simple drag and drop web-interface. Forms designing process is easy too. You can set rules and controls in a form and they will be replicated out for usage on mobile devices within a single publishing process.

**What do you dislike about CMW Platform?**

It might be slightly fiddly to set rules in forms as far as you have to use Excel-like formulas. Any way, I did it twice and now can tweak rules with ease.

**Recommendations to others considering CMW Platform:**

Outstanding software, highly recommend.

**What problems is CMW Platform solving and how is that benefiting you?**

We work with Comindware Tracker to address workflow requirements across all areas of the company. HR is one of a common areas of use. We automated a bulk of processes including, recruitment, onboarding, training, performance review, compliance review, and more. Besides, we integrated Comindware Tracker with our performance management system, so it sends reminders.

  ### 25. One of the best tools for workflow management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steward C. | CEO, Business Process Automation Expert, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2018

**What do you like best about CMW Platform?**

Comindware Tracker make it easy to tweak workflows and forms, so users can easily optimize without breaking stride. It successfully routes hand-offs between different teams, adds transparency to workflows and has a set of social collaboration tools.

**What do you dislike about CMW Platform?**

It lacks out-of-box integrations with popular web-services, only open API for integration.

**Recommendations to others considering CMW Platform:**

Comindware Tracker is a good choice for business units that should be following a defined workflow and require ability to tweak it quickly from time to time. This workflow management software is also well suited for businesses that require following standard SOP (Standard Operating Procedures).

**What problems is CMW Platform solving and how is that benefiting you?**

Comindware Tracker is being used to track the full lifecycle of our service from managing offer requests that come through a web form and then processing service request and managing service delivery.  This workflow management and collaboration tool adds a tremendous amount of transparency to our consultation and research process and allows for successful management of hand-offs that a necessary between different teams.

  ### 26. A decent workflow management tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2019

**What do you like best about CMW Platform?**

Easy Integration with MS Tools(Outlook and Sharepoint)
IOS and Android extension


**What do you dislike about CMW Platform?**

Fixed Yearly Pricing .Could have been quarterly or monthly subsription

**Recommendations to others considering CMW Platform:**

Try it and use if it fits your purpose

**What problems is CMW Platform solving and how is that benefiting you?**

Stabilizing Workflow ,
Easy Management of records

  ### 27. Excellent workflow management platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexey F. | Project Manager and DBA, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about CMW Platform?**

Ease of setup, speed of application development and enhancement. Excellent customer service and technical support.

**What do you dislike about CMW Platform?**

Nothing that would really faze... I'd suggest Comindware to improve their tutorials and cater them better for real life issues.

**Recommendations to others considering CMW Platform:**

First of all, it is easy to set up and get familiar with - I built my first app prototype and got it up and running during trial period. Tutorials and technical support service help a lot. Highly recommend - give it a try.

**What problems is CMW Platform solving and how is that benefiting you?**

We are using Comindware Tracker to enhance daily workflows across the company and have numerous workflow apps for approval management, claims management, IT requests handling, and much more. This tool also helps us with facilitating the sharing information by employees and building knowledge base.

  ### 28. Intuitive, fast elaboration flows for  working proces

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2019

**What do you like best about CMW Platform?**

Intuitive, fast elaboration flows for  working proces

**What do you dislike about CMW Platform?**

all ok                                    

**What problems is CMW Platform solving and how is that benefiting you?**

Delay in processes that do not have a clear flow

  ### 29. Made us much more responsive to requests

**Rating:** 5.0/5.0 stars

**Reviewed by:** Venice S. | Manager, Business Operations & Planning, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2018

**What do you like best about CMW Platform?**

Comindware Tracker is available from a web-browser and there's no need no switch to another environment if you're required to create new workflow or correct an existing one. Employees also enjoy easy workflow tracking, timely notifications and communication tools. Excel exports come useful from time to time.

**What do you dislike about CMW Platform?**

You can create any report you need, but you have not so many report templates. It might be good to use several ones.

**Recommendations to others considering CMW Platform:**

Comindware Tracker is easy to setup since it is a cloud-based tool. They offer 30-day trial and it is enough to give it a try and figure out if you are comfortable with workflow and form designers, learn how to set business rules and permissions, and tweak it to your needs.

**What problems is CMW Platform solving and how is that benefiting you?**

This workflow tool is in use all over the company. We have about 30 different workflows, from new employee hiring and vocation request, and to budget approval and capex request. The key benefits are streamlined collaboration and transparent tasks flow. we definitely got much more effective and reduced operating costs.  

  ### 30. Comindware Tracker has helped get my department back on track!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2018

**What do you like best about CMW Platform?**

Comindware Tracker is great for keeping everyone in loop. Before Comindware Tracker sales would have to contact engineering to see what phase a project was in, now anyone can see where a project is at which has eliminated a lot of phone calls. Also projects are released to production a lot more efficiently and effectively.

**What do you dislike about CMW Platform?**

I would like to see Comindware Tracker be more compatible with Outlook. It works but not without making out look crash. Also the layout of the software is lacking sore serious pizazz. The automated E-mails letting you know what stage the project is in just get annoying and don't really help.

**Recommendations to others considering CMW Platform:**

I would like to see Comindware Tracker be more compatible with Outlook. 

**What problems is CMW Platform solving and how is that benefiting you?**

Comindware tracker does a great job of making sure projects are being built to the latest revision. Being able to confirm what phase a project is in is very beneficial to my department. 

  ### 31. The one and only workflow software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Encio B. | Analista mayor de servicios tecnicos de Licencias de Gas, Enterprise (> 1000 emp.)

**Reviewed Date:** October 19, 2018

**What do you like best about CMW Platform?**

This software is extremely useful in my department. It provides me a general vision of human resources and issue tracking by using any kind of workflows and their analysis, beside compatibility with Microsoft Outlook, Sharepoint and the mobile operative systems more used nowadays, Android and IOS.

**What do you dislike about CMW Platform?**

I don't have any relevant dislike. Excellent software.

**What problems is CMW Platform solving and how is that benefiting you?**

It works perfectly to organize every aspect of the business by using workflows. The interface let you see clearly all the organization and take the best decision every time.

  ### 32. Workflow automation software for non-technical users

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark B. | System Analyst, Computer & Network Security, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2018

**What do you like best about CMW Platform?**

Comindware Tracker is a powerful tool that for those who has basic Excel knowledge - it’s more than enough to create workflows and set your custom business rules. The UI is intuitive.

**What do you dislike about CMW Platform?**

There is nothing of significance that I could not quickly resolve by chatting with the support team.

**Recommendations to others considering CMW Platform:**

I would strongly recommend using Comindware Tracker.

**What problems is CMW Platform solving and how is that benefiting you?**

I set up Comindware Tracker for my small business clients in order to automate and manage the inflow of orders, HR workflows, approval requests, and the whole bulk of processes in a company. The key benefit of Comindware Tracker is ease of use and management - my client can easily create workflows and forms, adjust existing ones when it gets necessary, set access rules, and more. Even basic Excel knowledge isn’t must have - graphic builders for workflows and forms help a lot.

**Official Response from Elena Haidukova:**

> We highly appreciate your feedback!

  ### 33. Awesome tool for approval workflow

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jannet S. | Claims Processing Consultant (Health Insurance), Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about CMW Platform?**

Easy workflow setup and ability to run parallel branches in a workflow, so that several departments can simultaneously review the same document on s specific approval flow step.

**What do you dislike about CMW Platform?**

You have to use a web browser on your mobile devices. It would be wonderful to have a mobile app.

**Recommendations to others considering CMW Platform:**

Good software to try, which adds a certain level of accountability for approval processing.

**What problems is CMW Platform solving and how is that benefiting you?**

It helps our company with keeping track of approval and document signing process that runs across several departments. No more need for papers and manual controls.

**Official Response from Elena Haidukova:**

> Thank you so much for your feedback!

  ### 34. Great tool for maintaining documents

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2018

**What do you like best about CMW Platform?**

It's simple and easy to use interface, it does what it needs to do and was simple to implement and integrate into our workflow. Now able to attach documents, allow approvers to add comments, time tracker,  and just the overall flow of the program is great.

**What do you dislike about CMW Platform?**

In our team everyone wants to be able to check on the status of any and every project. Only the person who initiated a flow an track it's progress across tasks. It would be great if the whole team had access to task progress. Hope, Comindware tracker will think it again!

**Recommendations to others considering CMW Platform:**

This is such a great software for workflow management. 

Highly recommended this software

**What problems is CMW Platform solving and how is that benefiting you?**

Used this software simply for tracking team's workflow. This is such a great software for workflow management!

  ### 35. Comindware Tracker is easy to use and budget-friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nahid H. | Operations Manager, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2017

**What do you like best about CMW Platform?**

I benefit from this software by getting a variety of reporting options and features for a relatively low cost. These are helpful for my company. This software is perfect for me needing to track Workflow time or give access to Workflow task breakdowns. It was easy for me to set up my team with access credentials to their files. I also love how budget-friendly Comindware Tracker. It provides a scalable solution that should allow me to grow my company without too much fuss or further set-up required.

**What do you dislike about CMW Platform?**

I don't have any particular dislikes about the software. Sometimes it is difficult to get ahold of customer support but they seem to have stepped up their game lately, so perhaps this is changing. Overall, such a great software to track your workflow.

**What problems is CMW Platform solving and how is that benefiting you?**

I used this software as a workflow managemet software. All of this software are really nice. And, I benefited from this software by getting a variety of reporting options and features for a relatively low cost. These are helpful for my company. This software is perfect for me needing to track Workflow time or give access to Workflow task breakdowns.

  ### 36. Simple and powerful workflow management system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brad E. | Business Solutions Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2017

**What do you like best about CMW Platform?**

The ease of creating your own web-forms and workflows. I can get a workflow up and running within minutes without long learning curve. In Comindware Tracker I can easily update workflows and forms any time when I see that the process should be run in a different way or form lacks an important field, just with simple drag-n-drop, without coding. However, if you know a little about Excel formulas you can make your workflows even more powerful.

**What do you dislike about CMW Platform?**

None at this moment. Whatever concerns I had was addressed by Comindware support team.

**What problems is CMW Platform solving and how is that benefiting you?**

Our employees previously had to meticulously check Excel-files and email in order to keep track of their tasks and deadlines, but Comindware Tracker does that all for them and reminds when a workflow task is due or overdue. It helps with holding employees accountable down the chain of approvals and request management. 

  ### 37. Fast and Efficient Workflow Development

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexey G. | CTO, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2017

**What do you like best about CMW Platform?**

Comindware Tracker allows you to create workflows very quickly and simply in comparison with SharePoint Designer. The graphical workflow builder is available via web browser and empowers business users to create their own workflows with drag-and-drop simplicity. It is very useful! When workflows are created by IT guys inside or outside of the company, it takes a lot of time to communicate the requirements and get them exactly right. With Comindware Tracker business users don't need to outsource workflows.


**What do you dislike about CMW Platform?**

MS SharePoint and Outlook integrations work perfectly. It would be wonderful to have more integrations with web services - Comindware support informed that we have it in a road map. 


**Recommendations to others considering CMW Platform:**

Give it a try - you would not be disappointed.


**What problems is CMW Platform solving and how is that benefiting you?**

We use Comindware Tracker in order to improve SharePoint workflow capabilities. Comindware Tracker and SharePoint workflows can be used side by side. In some departments of our company they are ok to use SharePoint Designer for automating workflows, meanwhile for majority of groups within the company visual workflow building is a huge benefit. This provides a lot of flexibility in creating workflows and even more - there’s no more need to select experts to maintain all workflows. It was our enterprise deployment bottleneck and now it is settled. 


  ### 38. Clear interface makes use easy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about CMW Platform?**

I like the clear interface, prioritization and private task lists.

**What do you dislike about CMW Platform?**

Better team/group integration and contextual menus could help.

**What problems is CMW Platform solving and how is that benefiting you?**

Project management software helps manage time and track progress.

  ### 39. Great Software for tracking my team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2017

**What do you like best about CMW Platform?**

This software makes easy and enjoyable to track mine team. Any user can learn and start using the application fast. It saves me a lot of time since my staff adopts a new software faster. Additionally, it is the efficiency that we gained thanks to the unique and powerful tools for customer management with Comindware Tracker. This engine made the work of our staff much easier and more efficient.

**What do you dislike about CMW Platform?**

Obviously this software is great. But, we are using the backdated version of this software. That's why we have lack of some features. Hope, when we update the version then all problem will be solved.

**What problems is CMW Platform solving and how is that benefiting you?**

Now the staff can deliver more results with fewer efforts. The system helped us to build better campaigns, organize client's data, provide our clients with the accurate and correct agreements on time.

  ### 40. Fast and Efficient Workflow Development

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maksim O. | Owner & CEO, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2017

**What do you like best about CMW Platform?**

Ease of use, low code development and professional technical support. 


**What do you dislike about CMW Platform?**

I would like them to offer one-time payment plan one can choose.


**Recommendations to others considering CMW Platform:**

If you are comfortable using basic Excel formulas or have someone with this skill in your team, then do not hesitate - Comindware Tracker will address all your digital workflow needs regardless of your company size.


**What problems is CMW Platform solving and how is that benefiting you?**

Our sales managers have a lot of business trips and we relied on email to handle travel management workflows. Comindware Tracker took us from a blind email to web form that collects all necessary information and triggers transparent automatic workflow for travel request management. Besides, now it is a couple of clicks deal to generate report and check a number of travel requests in flow.


  ### 41. Great for CapEx and other requests management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yauheni T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2017

**What do you like best about CMW Platform?**

We have found Comindware Tracker to be a powerful and reliable platform for creating and running either simple or complex workflows. We use it globally in the company and for many processes such as CapEx requests, travel requests, housing reimbursement, etc. The system routes requests, stores all the details per request, logs what happened with each request, sends reminders and notifications, and even fires parallel workflows based on business rules. Comindware Tracker is great for streamlining request management and improving productivity.

**What do you dislike about CMW Platform?**

We are happy with the system and encounter very few issues that require vendor’s support. When we needed to contact Comindware team for help, they were extremely responsive and willing to work with you to come to a solution as soon as possible.

**Recommendations to others considering CMW Platform:**

Comindware Tracker is well suited for the most workflow automation needs. 

**What problems is CMW Platform solving and how is that benefiting you?**

We were looking for both reduce and optimize capital spending and realized that using email threads for handling CapEx approval workflows brings too much risks and waste. Comindware Tracker was implemented for automating capital expenditure process and in a pretty short while it became usual across the whole company. Comindware Tracker allows heads of departments to design their own workflows and not have to wait for IT to develop the workflows - it makes the difference for our business! And all the processes are evidently made much more effective. 

  ### 42. This product is very useful for tracking purposes 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2018

**What do you like best about CMW Platform?**

I like the ease of use and the availability of data in order to be efficient in analyzing for business requirements.  Overall this is a great way to collaborate findings. 

**What do you dislike about CMW Platform?**

I only dislike the fact that the product was not available sooner.  This tracking database is something inventory managers should at least try out for a trial period.

**What problems is CMW Platform solving and how is that benefiting you?**

I am solving the business problems of not being able to keep track of just in time shipments and manufactured products.

  ### 43. Recommended!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2017

**What do you like best about CMW Platform?**

We were able to track all project variables and collaborate effectively. This helps us close projects faster now and at less cost.

**What do you dislike about CMW Platform?**

I cannot say I found anything I dislike about the software as at the time of use. I found the interface lovely and it was also great that one could customize functionality, look and feel for differents departments and as desired. 

**What problems is CMW Platform solving and how is that benefiting you?**

We needed a better way to track employees at the site and the work they do, help them collaborate better by ensuring that managers have all the information they could provide that would be useful to one another and got same across to them.
This was easily achieved as the software helped track workflow effectively


## CMW Platform Discussions
  - [Thanks for A2A, on behalf of my profile how can I implement it in best way in house teams?](https://www.g2.com/discussions/thanks-for-a2a-on-behalf-of-my-profile-how-can-i-implement-it-in-best-way-in-house-teams) - 1 comment, 1 upvote

- [View CMW Platform pricing details and edition comparison](https://www.g2.com/products/cmw-platform/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-29+10%3A21%3A57+-0500&secure%5Bsession_id%5D=016d8bdb-3915-4498-8d4b-a576a7fc9617&secure%5Btoken%5D=42ba9590a1250cae1a9c244cd6c4bc193b5b4f75cd5607c32f41de86bc1251b3&format=llm_user)
## CMW Platform Integrations
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)

## CMW Platform Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Process Management**
- Process Overview
- Process Analysis
- Real-Time Process Monitoring
- Unstructured Processes
- API Connection
- Intelligence
- Document Approval

**Customization**
- Document Generation
- Process Design
- Process Repository
- No-Code App Development
- Low-Code App Development

**Collaboration**
- Permissions for Sharing
- Data Unification
- Accessibility
- Process Routing

**Agentic AI - Business Process Management**
- Multi-step Planning
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Process Development**
- Process Routing

## Top CMW Platform Alternatives
  - [Kissflow](https://www.g2.com/products/kissflow/reviews) - 4.3/5.0 (560 reviews)
  - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews)
  - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews)

