A clear understanding of the cost of time, and how best to allow Project Managers to monitor that and sell it back to client.

The support team is responsive and generally very able to solve queries in a timely manner. Review collected by and hosted on G2.com.

Interface is a little dating and for some aspects the user has to dig quite hard to find the right method/button/click etc. It works well overall but is not incredibly intuitive or user-friendly. Review collected by and hosted on G2.com.

I like that CMap can be customized to fit our business needs. We've been using the custom page feature to do project reviews which has helped us evaluate project and team health effectively. The addition of the editable people planner has also been a huge help. As a resourcing lead, the platform offers great visibility across the business concerning availability and capacity, along with the impact of resourcing decisions on profitability. The setup was pretty easy with dedicated support and weekly sessions on each area of the tool, which I appreciated. Review collected by and hosted on G2.com.

I would love for there to be a 'pencil' feature within resourcing that also shows us in a different color in the availability report. This would let us use CMap for scheduling conversations instead of a Trello board. I also wish the estimated margin calculations on projects were a report filter, so we could easily see profitability in reports without doing lots of custom calculations. Review collected by and hosted on G2.com.

I like how everything is linked together, and I also appreciate the support team.

The UI is also great and feels very intuitive. Review collected by and hosted on G2.com.

There are potentially some improvements that could be made with things in Report builder that allow for more free flowing creation of reports.

Sometimes it feels that things are limited to what can be done because of how you have to pick a report type.

It would also be great to have more built in dashboards/metrics about project health to date.

There is a lot of focus on how a project will end up however it would be nice to know via a number read out things such as profit to date etc. Review collected by and hosted on G2.com.

It is relatively straight forward in filling in timesheets. Booking Annual leave is also easy to sort out and avoid clashes. I have had no issues regarding performance. I have not utilised any AI features. Review collected by and hosted on G2.com.

Sometimes inputting hours or expenses can be a bit tedious. But overall very few issues. I have not had to get in contact with support. Review collected by and hosted on G2.com.

I appreciated how customisable the system is to suit the terminology and processes already in place in our organisation, it is also very user friendly. The support we received in onboarding and beyond was also very thorough, with Dan Short answering all questions quickly and explaining everything thoroughly. Review collected by and hosted on G2.com.

The integrations so far haven't been as useful as we expected, but that is not a major problem. The reporting function could also be improved to pull from all areas of the system, rather than limited sections. The system also often runs a little slowly. Review collected by and hosted on G2.com.

The UX is modern and clean, making it intuitive for non-technical users. It connects with our EDMS keeping key data consistent.

It's reasonably responsive and gives us key insights into project performance. When used effectively, it will support resourcing and project financial management making it a worthwhile investment.

We were guided though onboarding to support migration of our data and learning the new system.

The AI is in beta and shows promise, though we are just starting to see what can be possible.

The API gives access to key endpoints but isn't comprehensive, so it will depend on your needs how useful it is. The solution is comprehensive, but customisation is limited. Review collected by and hosted on G2.com.

API needs to be expanded including more webhooks. Customisation should include more parameter types and the ability create custom entities/tables with relationships. Review collected by and hosted on G2.com.

Our teams are always easy to reach and genuinely happy to help. Whether you need a quick answer or a bit more support, someone will always make the time for you. Review collected by and hosted on G2.com.

Some reports can be difficult to interpret, and occasionally the amount of information makes things feel more confusing than helpful. Review collected by and hosted on G2.com.

This software is very easy to use, and it helps me stay on top of my projects and keep track of everything. Review collected by and hosted on G2.com.

The software can be a bit slow at times, and it doesn’t always save properly when I close the app. Review collected by and hosted on G2.com.

From a finance perspective, CMAP is brilliant at having all the info that we need - the integration with xero massively helps, and we are able to have a more holistic view of our projects Review collected by and hosted on G2.com.

There are a few user friendliness aspects that are not there yet - the most important of all is being able to combine different types of report. We mostly need info from different parts of the system, but we are not able to produce a single report that looks at these aspects Review collected by and hosted on G2.com.

this is a great system to monitor project accounting - costs, POs, invoices to be raised etc - the added AI capabilities that enable you to close projects without having to manually change the progress to complete is a real time saver! Review collected by and hosted on G2.com.

The long time issue of project purchase invoices: any multiline invoices cannot push through to your accounts package as one single invoice, they push with each line as a new invoice... ongoing for years now Review collected by and hosted on G2.com.