--- title: CMap Reviews meta_title: 'CMap Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 286 reviews by the users' company size, role or industry to find out how CMap works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 286 scale: '5' date_modified: '2026-07-13' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # CMap Reviews **Vendor:** CMAP Software Ltd **Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 286 ## About CMap CMap is a PSA software that helps professional services firms, from consultancies to architecture & engineering practices, manage their people, projects, profits and more - all in one place. We help project-based businesses to move on from spreadsheets and retire homegrown, ad-hoc tools to give them complete visibility, clarity, and control over their firm. Whether it’s winning new business, delivering projects, resourcing, billing, or reporting, it can all be done in one easy-to-use platform. CMap is trusted by over 700 service firms around the globe, from executives, operations leaders, finance teams, and project managers, down to individual consultants and architects. We offer four distinct, sector-specific products: CMap Consulting Edition, CMap AEC edition, CMap PIM & CMap Mail. CMap goes far beyond traditional project management or CRM systems. It’s a modular, fully integrated, cloud-based platform designed to support your entire business lifecycle from the first client conversation to the final invoice. Our core features include: - CRM - Win more of the right work. Track opportunities, manage pipelines, and forecast revenue with accuracy. No more fragmented data or endless email chains. - Project Management - Deliver on time and on budget. Plan projects, allocate resources, and monitor progress with live budget-vs-actual insights and milestone tracking. - Resourcing & Capacity Planning - Match the right people to the right projects. Balance workloads, identify bottlenecks early, and make data-driven decisions about hiring and utilization. - Time & Expenses - Give your teams a simple, intuitive way to log time and expenses from any device. Improve compliance and capture billable time effortlessly. - Billing & Financials - Keep cash flowing and admin low. Automate invoicing, track WIP, manage revenue recognition, and connect seamlessly to your accounting software. - Reporting & Business Intelligence - See the full picture. Real-time dashboards and customizable reports turn data into insight, helping you make faster, more confident decisions. CMap helps professional services firms streamline operations, escape
Excel hell, & get back to doing what they do best. ## CMap Pros & Cons **What users like:** - Users love the **ease of use** of CMap, enabling simple organization and visualization of complex information seamlessly. (15 reviews) - Users find CMap's **project management capabilities** clear and user-friendly, greatly enhancing organization and efficiency. (8 reviews) - Users value the **responsive customer support** of CMap, enhancing their overall experience and enabling successful implementation. (7 reviews) - Users appreciate the **intuitive interface** of CMap, which simplifies navigation and enhances project management efficiency. (7 reviews) - Users praise CMap for its **user-friendly project management and integration features** , enhancing efficiency and clarity in operations. (6 reviews) - Resource Management (6 reviews) - Project Tracking (5 reviews) - Users value the **powerful and intuitive BI reporting** of CMap, enhancing project management efficiency and insights. (5 reviews) - Client Management (4 reviews) - Comprehensive Features (4 reviews) **What users dislike:** - Users find CMap's **limited features** burdensome, especially with complex reporting and integration challenges. (7 reviews) - Users face significant **integration issues** , struggling to connect tools and streamline reporting across teams effectively. (6 reviews) - Users find the **limited functionality** of CMap, particularly in reporting and integration, frustrating and counterproductive. (5 reviews) - Users find the **report builder excessively complex** , making it difficult to leverage the tool effectively and efficiently. (4 reviews) - Users highlight **reporting limitations** and inconsistent design, impacting functionality and ease of extracting comprehensive data. (4 reviews) - Users report **poor customer support** with declining quality, causing frustrations in resolving issues and understanding features. (4 reviews) - Lack of Integrations (3 reviews) - Not Intuitive (3 reviews) - Report Customization (3 reviews) - Access Limitations (2 reviews) ## CMap Reviews ### 1. Approachable, Always-Helpful Support Team **Rating:** 4.0/5.0 stars **Reviewed by:** Caroline R. | Regional finance manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about CMap?** The approachability and willingness to help by the support staff **What do you dislike about CMap?** The report builder is difficult. The way the data is structutured does not lead to easy bespoke report writing **What problems is CMap solving and how is that benefiting you?** Reporting ### 2. Specialized for Architects, with Continual Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about CMap?** 1. Specialized for the architectural industry. 2. The developers are constantly improving and adapting the software **What do you dislike about CMap?** 1. Report building seems very complicated/not user friendly. 2. I have had difficulty with processing purchase invoices - it's a very lengthy manual process. **What problems is CMap solving and how is that benefiting you?** they are embracing A.I. including a chat bot that can help with creating reports. This will help with financial reporting for our company ### 3. Simple, Well-Designed System for Management Consultancy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2026 **What do you like best about CMap?** It is simple to use and well thought through system for management consultancy business **What do you dislike about CMap?** Very little to note. There are some enhancements available with a higher-licensing product that we may benefit from over time, but it does what we need it to do for us at this point **What problems is CMap solving and how is that benefiting you?** It helps us see the entire project lifecycle, from initial client contact to pipeline opportunity, crucial project resourcing, live project billing and project management to invoicing and close ### 4. Fast, Helpful Support That Always Responds **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about CMap?** How helpful and quick the staff are! Even when it’s all online, someone replies the same day even if it’s to acknowledge. **What do you dislike about CMap?** How hard the reports can be- even when it’s something simple **What problems is CMap solving and how is that benefiting you?** Creating the reports for us ### 5. Intuitive and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about CMap?** It is very intuitive, and easy to use. **What do you dislike about CMap?** I think the main issue, is something it's lags a bit, or takes time for a certain page to load. **What problems is CMap solving and how is that benefiting you?** It has made our invoicing process more simple, as we used to use an excel sheet, now all the information is in one place. ### 6. Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about CMap?** Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback. It's transformed our project operations: regularly getting close to our utilisation figures, keeping close tabs on resourcing so people are working optimally without overload - and it's made everyone's lives measurably better. We've (the team has) made a lot of changes to our business, and the improvements are not all down to CMap, but in parallel CMap has been a very important feature because it has helped smooth everything and connect up a series of separate processes, which has yielded tangible efficiencies. So, if you do choose to implement CMap it really is worth taking a holistic view of your whole operation and adapting that alongside. Don't just bolt it on and expect magic (though it will still be better than what you have got now!). **What do you dislike about CMap?** Take care which onboarding package you choose: explore with them exactly what the different options offer. Ours felt a bit rushed (though the team were excellent - thank you Onai and Julia) and it transpires the bumpy ride was partly because of misunderstanding what we had bought. So I guess they could work a bit harder with their sales comms. The Fee Estimator template needed a lot of tailoring to fit to our way of doing things and how we cost our work. It's also not really optimised for the tailoring we needed to do, and we've had to use workarounds that makes it a touch less elegant in use. It is nevertheless a fantastic piece of engineering now we have done it, and it makes building our jobs and then resourcing them really granular and accurate. Worth investing the time in building a great fee estimator as we hear other users haven't done this, and perhaps it's one reason they may not get the same benefits we have (this is a guess!). There are also a billion and one reports, plus opportunities to customise them, which is all great in theory, but in practice they're hard to use without quite a lot of support. It's hard to know where to start. They have generously offered to do this (thanks again, Julia), but I do wonder if there's more that could be done to hand hold users through literally hundreds of report templates. Realise these negatives seem longer than the positives: but these are nit-picking details really. Buy with confidence: it's a superb and ever-evolving platform, and a must have/gamechanger for any SME consulting business. Just make sure you take your time to understand what you are buying and how best to tailor it to your needs: talk to the Sales team about this, then gear your onboarding, invest time in your team's input and upskilling, and build your version to reflect your way of doing things. **What problems is CMap solving and how is that benefiting you?** Managing pipeline, costing, resourcing, ongoing project management, invoicing, reporting (financial-->utilisation-->resourcing etc.) ### 7. At-a-Glance Performance Insights from Project to Company Level **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about CMap?** At a glance performance info from project to company level **What do you dislike about CMap?** Resource planning is long-winded, my colleagues find it quicker to use excel, despite the fact that this only helps individuals and does not give company wide visibility **What problems is CMap solving and how is that benefiting you?** Invoices and forward planning cash flow ### 8. Easy to Use, Insightful Data That Helps Us Manage Projects Better **Rating:** 5.0/5.0 stars **Reviewed by:** Phillip M. | Surveyor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about CMap?** The data insights and ease of use help all staff manage projects better. **What do you dislike about CMap?** Sometimes it can be hard to find the reports we need but I feel that will improve with greater use. **What problems is CMap solving and how is that benefiting you?** Project performance data and collation of staff timesheet information and pipeline management ### 9. Packed with Functions and Capabilities in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about CMap?** A lot of functions and abilities in one place **What do you dislike about CMap?** Resourcing not working how we want it but they may be down to lack of trying on our part **What problems is CMap solving and how is that benefiting you?** Tracking revenue and pipeline oversight ### 10. Easy, Fast, and Efficient for the Whole Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2026 **What do you like best about CMap?** How easy and fast it is to use, great efficiency for the team! **What do you dislike about CMap?** The app, it’s a bit dated and slow, difficult to use **What problems is CMap solving and how is that benefiting you?** Tracking of insurances, and collating client emails ### 11. Transformed our business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about CMap?** Brings together all the necessary data for our business **What do you dislike about CMap?** Some forms for entering information about leads are not well laid out, but that is likely a problem of our own making **What problems is CMap solving and how is that benefiting you?** It ensures we are following up on contacts and leads, and monitoring project implementation finances ### 12. Effortless Timesheet Submissions and Insurance Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about CMap?** How easy it is to submit time sheets and track insurances **What do you dislike about CMap?** The app could do with updating and it is a bit slow **What problems is CMap solving and how is that benefiting you?** Tracking of PI and Policies from clients ### 13. Excellent Accounting Integration Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about CMap?** The integration capabilities with the accounting system are very good. **What do you dislike about CMap?** Perhaps there should be more training on how to build a report from scratch **What problems is CMap solving and how is that benefiting you?** I can push sales invoices into the accounting system and send these invoices in their original PDF format to the client from the new system. ### 14. Game-Changing Predictive Backlog and Resourcing Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2026 **What do you like best about CMap?** Cmap’s predictive backlog and resourcing analytics have been game-changers for us. We can now anticipate pinch points, balance workloads more effectively, and avoid last-minute scramble situations. The visibility into future demand has elevated our planning from reactive to proactive. **What do you dislike about CMap?** Mobile experience — It works, but a more polished mobile app with more functionality would be helpful. **What problems is CMap solving and how is that benefiting you?** Overall, Cmap has been a strategic improvement for our organization. The platform’s integrated nature — coupling CRM, project planning, resourcing, invoicing, and backlog prediction — has streamlined workflows and increased clarity across teams. ### 15. Tailored for Consultancy Businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about CMap?** It is tailored to consultancy businesses. **What do you dislike about CMap?** User interface is slow, some potential projects features are not helpful for the business. **What problems is CMap solving and how is that benefiting you?** It is helping us keep projecy data in a central location ### 16. Custom Reports That Fit Our Needs, but Help Center Guidance Can Be Vague **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about CMap?** it's helpful that we can create our own reports to tailor our needs **What do you dislike about CMap?** sometimes the explanations within the help center are a little too vague **What problems is CMap solving and how is that benefiting you?** CMap is extremely dynamic and definitely helps with project management ### 17. Efficient, Easy to Use, and Great for Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about CMap?** Great efficiency, easy to use and very collaborative **What do you dislike about CMap?** The app, I find it difficult to use and it’s slow **What problems is CMap solving and how is that benefiting you?** Tracking insurances and timesheet tracking ### 18. Great Product Development and Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about CMap?** The feedback and updates/product development **What do you dislike about CMap?** It is too focused on architects/engineers, and could do with further consideration to how other consultancies price and structure work **What problems is CMap solving and how is that benefiting you?** Time recording, fee estimating and resource management ### 19. Report Generation That Streamlines Invoicing and Pipeline **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about CMap?** report generation for invoicing and pipeline **What do you dislike about CMap?** credited invoice could be kept seperate so as not to confuse with actual invoices issued **What problems is CMap solving and how is that benefiting you?** providing invoicing + timesheet + expense handling ### 20. Systematised and Centralised, Though Not Always Flexible for Every Client **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about CMap?** Everything being systematised and centralised **What do you dislike about CMap?** Not super flexible as each organisations/clients' needs vary **What problems is CMap solving and how is that benefiting you?** It enables people to log their projects into one system, track wins/losses more accurately, monitor timesheets and compare this against time spent on projects ### 21. More Than Expected for Timesheets, Time Off, and Project Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about CMap?** It helps to manage timesheets, time off, project time. **What do you dislike about CMap?** Nothing. At the moment it offers me more than I anticipated. **What problems is CMap solving and how is that benefiting you?** It helps to manage time spent on tasks. ### 22. Booking Leave Through the Portal Is a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about CMap?** Being able to book leave through the portal rather than in person. **What do you dislike about CMap?** The dashboard could be more visually apealing **What problems is CMap solving and how is that benefiting you?** Helping us send invoices, forecast workloads and book holidays ### 23. Easy Project Tracking, Smart Resourcing, and Clear Profitability Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about CMap?** It is an easy way to track project hours, plan project resource and estimate fees, as well as monitor project profitability **What do you dislike about CMap?** Reviewing projects, aside staff, to ensure that both are adequately resourced is a little difficult. I have also struggled with the Xero connection, but I still need to work on this element. **What problems is CMap solving and how is that benefiting you?** Understanding which projects are currently profitable. Which projects have and haven't been profitable in the past. Using this information to structure fee proposals for future projects to ensure profit margins are maintained. ### 24. Time Sheet Analysis Needs Improvement Despite Flexible Custom Fields **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about CMap?** The ability to add custom fields and pages **What do you dislike about CMap?** Time sheet analysis. Set up for small scale / project manager approval. **What problems is CMap solving and how is that benefiting you?** Skills matrix has been a good addition ### 25. CMAP Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about CMap?** Ease of use, clear UI. fast on any browser. **What do you dislike about CMap?** timesheet is a bit glitchy sometimes, needs few tries to input hours for a newly created row. **What problems is CMap solving and how is that benefiting you?** Great for requesting holidays and skipping unnecessary paperwork. ### 26. Clean, Customizable Interface with Strong Reporting and Revenue Projections **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about CMap?** Clean graphic design and an easy-to-use interface. It’s also easily customizable, with solid report-building tools and helpful revenue projection features. **What do you dislike about CMap?** Some of the forms and data-editing features feel inconsistent across the platform. Also, since it’s a web-hosted product, there can be a noticeable delay between page loads—especially if you’re doing a lot of switching between projects and pages. **What problems is CMap solving and how is that benefiting you?** It is helping us control the financial tracking for a multitude of projects and consultants in a way that is easy to understand and manage. ### 27. Easy to Use, Simple to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about CMap?** Easy to use and system is simple to navigate **What do you dislike about CMap?** Difficult/slow to edit things once confirmed **What problems is CMap solving and how is that benefiting you?** Understanding my timesheets and fees I am earning ### 28. Feedback from my CMap training with Dan **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about CMap?** A great, centralised way to store company reports. **What do you dislike about CMap?** It might take some time to learn, since it’s quite broad. **What problems is CMap solving and how is that benefiting you?** Centralised reporting ### 29. CMAP Transformed Our Project Tracking with Clear Operational Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about CMap?** CMAP has transformed the way we manage project tracking. Previously reliant on spreadsheets, we now have a single, efficient system that gives us real visibility across our operations. **What do you dislike about CMap?** Standard reports don't always match exactly what we need **What problems is CMap solving and how is that benefiting you?** The change from manual spreadhsheets to CMAP has enabled us to make business decisions quicker as we have real-time information ### 30. Integrated Workflow for Consultancy Success **Rating:** 4.5/5.0 stars **Reviewed by:** Martin S. **Reviewed Date:** February 12, 2026 **What do you like best about CMap?** I like that CMap is simple and flexible. It really does the job, and the people behind it are helpful and responsive. The onboarding process is very thorough, making them good to do business with. **What do you dislike about CMap?** The reporting functionality is more limited than I would like. The marketing, CRM and integrations with Outlook are also a little bit on the basic side. **What problems is CMap solving and how is that benefiting you?** CMap is a one-stop shop that integrates our core processes, streamlining our consultancy business operations. ### 31. All-in-One Project Management with Clear, Easy-to-Read Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about CMap?** All projects are easy to manage and all in one space from creating the project as a lead and following through to pipeline, through to live and finalising and finishing the project. Reports are easily created and information is visually easy to read. **What do you dislike about CMap?** It can sometimes run slowly, and personalisation of certain areas and columns does not remain once set. **What problems is CMap solving and how is that benefiting you?** Project management ### 32. Clear Project Financial Visibility, but Reporting Is Hard to Use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about CMap?** It offers us a rounded and clear view of the financial status of our projects. **What do you dislike about CMap?** The reporting function can be difficult to use. **What problems is CMap solving and how is that benefiting you?** It gives our staff easy and visual information about their projects. ### 33. So Useful for Tracking the Full Project Life Cycle **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about CMap?** So useful for tracking the entire life cycle of a project **What do you dislike about CMap?** Some features could be improved, such as being able to edit fee estimator pages without having to use a project number to do it **What problems is CMap solving and how is that benefiting you?** Tracking the finances throughout the project ### 34. Great Balance of Recording Time vs. Project Resource Cost **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about CMap?** Recording time vs resource cost on a project **What do you dislike about CMap?** Can be a bit clunky to use, adjusting resource in resource schedule can be frustrating. Reallocates time could do with function to lock time. Disconnect between Activities, resource and timeline. **What problems is CMap solving and how is that benefiting you?** I believe there is a new release related to tasks being rolled out in the near future. ### 35. All-in-One Project Tracking, but Setup and Build Issues Slow the Start **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about CMap?** The system brings most of the elements of tracking a project into one place, from the pre-start phase through to completion. **What do you dislike about CMap?** How long it has taken to set up and the issues that we have had with the build. **What problems is CMap solving and how is that benefiting you?** Finally it is starting to give us insight into staff availability and forecasting of income ### 36. Excellent for Resourcing and Project Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about CMap?** The resourcing side of CMap is really easy to use. We have quite a rigid way of resourcing and as a result do not use all of the features CMap offers, but it has been relatively easy to find an approach that works for us. The project pages and project tracking is really clear and has improved massively this past year with the updates that have been introduced (for example, the project graph on the "Project Details" page. This makes it much easier for our less advanced CMap users to understand at a glace how a project is tracking. CMap offers an integration with HubSpot, which we use for our CRM. This is a big advantage and should be a big time saver. Our Account Manager is fantastic, and we worked with a Consultant for a few months which had a huge impact on advancing our use of CMap. If you're implementing CMap with no prior experience of a platform like this, having someone who dedicates the time to understand your use case and can help you set the system up in a way that works for you is crucial to success. We would not be where we are without the time and support from Sophie. **What do you dislike about CMap?** The report builder is exceptionally complex to use and not intuitive. It is also limited in what you can report on and how you visualise data. It is veery hard to upskill people in report building. The Customer Support is patchy. The support you get through the support email address used to be fantastic but it feels as though the quality has declined this past year. I am mainly in touch with support for help with building reports. If the report builder were easier to use, it would save me asking a lot of questions! We have been experiencing an ongoing issue with our HubSpot integration (nearly 3 months). I've had the same call with multiple people and we are still no closer to having the issue resolved. **What problems is CMap solving and how is that benefiting you?** It is our central platform for resourcing and tracking project metrics. Before CMap, resourcing was done on spreadsheets and we had no way of tracking and reporting on how our projects were performing. Now, this is all done in one place and changes only need to be made in the system. It also links to our revenue reporting and all ties in together. ### 37. Simple Yet Powerful CRM and Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about CMap?** Simple but powerful way of managing CRM and projects. **What do you dislike about CMap?** Task management is not as powerful as other tools like Planner, but I see a new update is coming out. Resourcing can be challenging for multiple small projects. **What problems is CMap solving and how is that benefiting you?** Organisation of projects and clients, measurement of productivity and financials. Makes us more productive and efficient. ### 38. Excellent Timesheet Tracking, Resource Planning, and Project Health Checks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about CMap?** Timesheet tracking, resources planning and mainly - single project health check! **What do you dislike about CMap?** Is becoming a sophisticated software. Also, it needs to be used by the majority to be efficinet and realistic. **What problems is CMap solving and how is that benefiting you?** Resources allocation, mainly and project health check at every stage. ### 39. Works Great for Service-Based Work and Construction Projects **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about CMap?** The software works well for service-based work and construction projects. **What do you dislike about CMap?** Sometimes it is not as flexible as excel **What problems is CMap solving and how is that benefiting you?** Resourcing to see peoples work loads and when they have been over/under resourced ### 40. Integrated Platform That Brings the Whole Business Together **Rating:** 5.0/5.0 stars **Reviewed by:** Howard S. | Practice Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about CMap?** Integrated platform bringing together all aspect of the business.. The custom reports are really helpful. Customer support has improved massively in the last few years.. **What do you dislike about CMap?** We've never been able to successfully integrate our Finance Team but there have been issues at both ends.. **What problems is CMap solving and how is that benefiting you?** Resource Management, CRM, Time Management, Invoice Tracking ### 41. Seamless Xero Integration with Custom Reports and Easy Invoicing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about CMap?** Integration with Xero, ability to produce custom reports, invoicing. **What do you dislike about CMap?** Forgetting to swap companies and sending invoices to the wrong one, that is my error unfortunately **What problems is CMap solving and how is that benefiting you?** I am finance so its information to help especially cash flow that helps. ### 42. Excellent Budget Tracking and Financial Project Oversight **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about CMap?** project tracking against budgets and financial tasks **What do you dislike about CMap?** resourcing and timeline function don't work for our type of business as deliverable dates can shift and its not a fixed timeline for resourcing one person **What problems is CMap solving and how is that benefiting you?** listening to user feedback and integrating AI has been fantastic to spot gaps and refine reports ### 43. Great Timesheet & Expense Integration, But Needs Stronger P&L and WIP Linking **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about CMap?** Timesheet integration and Expense integration onto project codes **What do you dislike about CMap?** Link to P&L and accounting, ie true revenue recognition and WIP **What problems is CMap solving and how is that benefiting you?** Project accounting and Resource management ### 44. Easy to Use with an Intuitive Layout **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about CMap?** Easy to use and intuitive layout of all for the information and functionality **What do you dislike about CMap?** It’s only as good as the information and data that is inputted **What problems is CMap solving and how is that benefiting you?** Linking people, time, costs and fees all together in an easily accessible place ### 45. Great agency tool for finance and time management **Rating:** 4.5/5.0 stars **Reviewed by:** Richard L. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about CMap?** We’ve used CMAP for over 5 years, it’s been incredibly easy to use and train the team on. Very helpful in costing our proposals quickly and efficiently. The product support has always been responsive and super helpful. Would definitely recommend. **What do you dislike about CMap?** Haven’t had any issues - works well and is intuitive **What problems is CMap solving and how is that benefiting you?** Helps us quickly create and cost proposals and track new business ### 46. Great software and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2022 **What do you like best about CMap?** We've been using CMap since 2019 and it was one of the best decisions we've made for the business. Easy to use, powerful, reliable and stable, we can't imagine doing business without it. The support is excellent and there are always ongoing improvements being made. **What do you dislike about CMap?** Very little that I can think of, it does everything really well. **Recommendations to others considering CMap:** An excellent product and great support. **What problems is CMap solving and how is that benefiting you?** Keeping track of our projects from enquiry to invoicing. ### 47. CMap is easy to use and is a great project management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about CMap?** Ease of use. Communication about updates. Responsive team. **What do you dislike about CMap?** There are some reporting features I would like to see implemented (ability to report on % complete per stage of a project) and more/different bookmarks for invoice templates. **What problems is CMap solving and how is that benefiting you?** CMap allows us to see all aspects of the project in a way that makes sense to all users. ### 48. Intuitive, accurate and user friendly! **Rating:** 4.5/5.0 stars **Reviewed by:** Saagar C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about CMap?** CMAP is a very efficient, user friendly project management tool. You are able to stay in control of projects using CMAP through the various functions it has available. It allows for individuals to view project details which helps teams to align in their understanding of a project. Additionally, project leads are also able to run reports to view useful details such as staff utlisation which helps with project allocation. The best thing about CMAP is the in-depth functions available so you are constantly learning new ways to streamline your projects and subsequently making them more efficient. Very complex information and high cost projects can be easily organised which makes CMAP a great project management tool for all organisations to utilise. **What do you dislike about CMap?** Overall CMAP is very useful and I would recommend it for other businesses to use. I wouldn't say I dislike anything about CMAP but I would suggest they should make company's more aware of the functions they offer and how they can be implemented in day to day activities. **What problems is CMap solving and how is that benefiting you?** At my company, we run very complex projects simultaneously. Therefore, CMAP allows us to monitor our budgets to ensure we are not running hot on projects. It also allows us to effectively allocate staff members according to their availability (we are able to view this information by running reports). ### 49. A gamechanger in how we run our business. **Rating:** 4.5/5.0 stars **Reviewed by:** Sue F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about CMap?** - It is very intuitive and easy to use - It has mapped best practice which helped us crystalise our processes - CMap constantly innovates so you feel that if it needs to change it will - The onboarding process was so well done with dedicated responsive support - The integration with Sage has saved us time and the potential for errors - The reporting has given us so much information which has informed our strategy - It is great having the majority of our information in one place - Customer support is quick and responsive - We are still learning the full range of what it can do for us **What do you dislike about CMap?** - If you have 'quirks' in your process you have to do a 'best fit' but we have so far always found a wayI add **What problems is CMap solving and how is that benefiting you?** Managing our projects and preventing double entry by integrating with Sage. Before we were managing projects in spreadsheets, with no consistency or visibility. We now have all our information in one place and everyone knows the processes. All this information then is fed into Sage via the integration tool, where before we were having to manually enter again, with the higher potential for errors. Using CMap has saved us time, reduced erros and given us much better visilibity of where we are as a business at a given time, how we are performing and how we could be doing better. The information that comes out via reporting and the dashboard has been invaluable. ### 50. Has transformed our ability to get good management information **Rating:** 5.0/5.0 stars **Reviewed by:** Kate J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about CMap?** Accessible platform which is quite intuitive for people who aren't tech savvy. Customer support is good and they do take on board suggestions so the platform has evolved in the 3 years of use. **What do you dislike about CMap?** Personally, i would like the holiday booking sheet to speak to the timesheets more. Some of the reporting functions could also be more accessible on templates, but other than that it is a really great platform. **What problems is CMap solving and how is that benefiting you?** We are a busy consultancy practice and CMAP allows up to track utilisation and link this to fees, time, expenses, and change orders etc. We are now also using CMAP to link directly to our financial reporting system so we are really placing the system at the heart of all of our business operations. ## CMap Discussions - [What is CMap used for?](https://www.g2.com/discussions/what-is-cmap-used-for) - [Can there be more options added in project forecasting Section?](https://www.g2.com/discussions/15946-can-there-be-more-options-added-in-project-forecasting-section) - 1 upvote - [View CMap pricing details and edition comparison](https://www.g2.com/products/cmap/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+14%3A36%3A54+-0500&secure%5Bsession_id%5D=4518b8f4-3ef2-442a-8fe5-62b93cfbd392&secure%5Btoken%5D=42c676f8c4d845cad9d3dc17a36492f773d5bcc781145f7f17937904f8040122&format=llm_user) ## CMap Integrations - [AccountsIQ](https://www.g2.com/products/accountsiq/reviews) - [Atvero](https://www.g2.com/products/atvero/reviews) - [AutoCAD](https://www.g2.com/products/autocad/reviews) - [Bamboo](https://www.g2.com/products/bamboo-metrix-bamboo/reviews) - [Breathe](https://www.g2.com/products/centurion-management-systems-breathe/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [KashFlow](https://www.g2.com/products/kashflow/reviews) - [Microsoft Access](https://www.g2.com/products/microsoft-access/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [Mosaic Tech](https://www.g2.com/products/mosaic-tech/reviews) - [MS Dynamics CRM Adapter for OIC & SOA](https://www.g2.com/products/ms-dynamics-crm-adapter-for-oic-soa/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Newforma Konekt](https://www.g2.com/products/newforma-konekt/reviews) - [OpenAsset](https://www.g2.com/products/openasset/reviews) - [Personio](https://www.g2.com/products/personio/reviews) - [Power BI Solutions](https://www.g2.com/products/power-bi-solutions/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Revit](https://www.g2.com/products/revit-revit/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Sage](https://www.g2.com/products/sage-finance-sage/reviews) - [Sage 200cloud](https://www.g2.com/products/sage-200cloud/reviews) - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Xero for G Suite](https://www.g2.com/products/xero-for-g-suite/reviews) - [Xero Integration](https://www.g2.com/products/xero-integration/reviews) - [Xero Practice Manager](https://www.g2.com/products/xero-practice-manager/reviews) - [Yellowfin BI](https://www.g2.com/products/yellowfin-bi/reviews) ## CMap Features **Planning** - Resource Definiton - Capacity - Scheduling **Accounting** - Project Accounting **Customer Management** - Customer Profiles - Sales - Marketing **Agentic AI - Project-Based ERP** - Autonomous Task Execution - Decision Making **Optimization** - Performance - Forecasting - Corrections **Project Management** - Project Maps - Baselining / KPIs - Project Budgeting - Workflow - Cost Tracking - Risk Analysis - Resource Management **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Sales & Marketing** - Customer Master - Order History - Pricing & Discounts - Proposals **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking **HR** - Workforce Management - Time & Attendance **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Procurement** - Purchase Orders - Subcontractor Management - Project Procurement - Supplier Management **Analytics** - Forecasting - Reporting - KPIs **Administration** - Standard Integrations - Workflow - Access Management **Mobile Time Tracking** - Time Tracking **Analytics** - Earned Value - Project Optimization - ROI and Forecasting **Platform** - APIs - Internationalization - Performance and Reliability - Mobile **Administration** - Business Tool Integration - Workflow - Automated Reminders - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance ## Top CMap Alternatives - [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) - 4.3/5.0 (437 reviews) - [BigTime](https://www.g2.com/products/bigtime/reviews) - 4.5/5.0 (1,695 reviews) - [Scoro](https://www.g2.com/products/scoro/reviews) - 4.5/5.0 (483 reviews)