# CMap Reviews **Vendor:** CMAP Software Ltd **Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 209 ## About CMap CMap is a PSA software that helps professional services firms, from consultancies to architecture & engineering practices, manage their people, projects, profits and more - all in one place. We help project-based businesses to move on from spreadsheets and retire homegrown, ad-hoc tools to give them complete visibility, clarity, and control over their firm. Whether it’s winning new business, delivering projects, resourcing, billing, or reporting, it can all be done in one easy-to-use platform. CMap is trusted by over 700 service firms around the globe, from executives, operations leaders, finance teams, and project managers, down to individual consultants and architects. We offer four distinct, sector-specific products: CMap Consulting Edition, CMap AEC edition, CMap PIM & CMap Mail. CMap goes far beyond traditional project management or CRM systems. It’s a modular, fully integrated, cloud-based platform designed to support your entire business lifecycle from the first client conversation to the final invoice. Our core features include: - CRM - Win more of the right work. Track opportunities, manage pipelines, and forecast revenue with accuracy. No more fragmented data or endless email chains. - Project Management - Deliver on time and on budget. Plan projects, allocate resources, and monitor progress with live budget-vs-actual insights and milestone tracking. - Resourcing & Capacity Planning - Match the right people to the right projects. Balance workloads, identify bottlenecks early, and make data-driven decisions about hiring and utilization. - Time & Expenses - Give your teams a simple, intuitive way to log time and expenses from any device. Improve compliance and capture billable time effortlessly. - Billing & Financials - Keep cash flowing and admin low. Automate invoicing, track WIP, manage revenue recognition, and connect seamlessly to your accounting software. - Reporting & Business Intelligence - See the full picture. Real-time dashboards and customizable reports turn data into insight, helping you make faster, more confident decisions. CMap helps professional services firms streamline operations, escape
Excel hell, & get back to doing what they do best. ## CMap Pros & Cons **What users like:** - Users find CMap's **ease of use** invaluable for tracking projects, organizing information, and visualizing complex ideas efficiently. (15 reviews) - Users highlight the **ease of use** of CMap, which simplifies project management and enhances clarity and organization. (8 reviews) - Users value the **helpful and responsive customer support** of CMap, enhancing their overall experience and satisfaction. (7 reviews) - Users appreciate the **intuitive design** of CMap, making navigation and project management efficient and engaging. (7 reviews) - Users love the **clear visualization and integration** features of CMap, making complex information easier to manage and understand. (6 reviews) - Resource Management (6 reviews) - Project Tracking (5 reviews) - Users value the **powerful and intuitive BI reporting** of CMap, enhancing project management efficiency and insights. (5 reviews) - Client Management (4 reviews) - Comprehensive Features (4 reviews) **What users dislike:** - Users find the **limited features** of CMap, especially in reporting, to be a significant drawback. (7 reviews) - Users face significant **integration issues** with CMap, struggling with cross-functional reporting and connections to other systems. (6 reviews) - Users note the **limited functionality** of CMap, particularly in reporting and consistent page design, impacting usability. (5 reviews) - Users find the **report builder exceptionally complex** , making it difficult to effectively utilize CMap for their needs. (4 reviews) - Users express concerns about **inconsistent design and limited reporting capabilities** , making data management challenging and unintuitive. (4 reviews) - Users report **poor customer support** with declining quality, causing frustrations in resolving issues and understanding features. (4 reviews) - Lack of Integrations (3 reviews) - Not Intuitive (3 reviews) - Report Customization (3 reviews) - Access Limitations (2 reviews) ## CMap Reviews ### 1. Solid Tool for Admin with Intuitive Timesheets **Rating:** 4.5/5.0 stars **Reviewed by:** Gideon B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about CMap?** I find the CMap interface easy to use, which is a big plus. The timesheets feature is the best thing for me, and I'm surprised not everyone uses them. Using the timesheets means we can keep track of what's actually being done and how long things take, allowing us to correctly resource and budget for jobs. **What do you dislike about CMap?** I find some of the financial features confusing. I think it would help if there was a version that was for smaller projects as it feels like using the large-scale features for small projects takes a lot of time. **What problems is CMap solving and how is that benefiting you?** CMap helps us stay on top of financials and admin tasks across projects. Its easy interface and timesheets allow us to track time effectively, ensuring accurate resource allocation and budgeting. ### 2. Invaluable insight into your projects performance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about CMap?** Cmap gives a good overview of project finances, helps to stay on top of invoicing and helps to understand staff capacity. Everything that you need to project manage is in one place and you can add custom pages to suit your business needs. Help desk is very responsive and helpful. Once implemented is easy to use. **What do you dislike about CMap?** You don't know what you don't know.... There are many great features on cmap that we did not know about. They needed to be switched on/activated for our account, but for a long time we did not have them as we did not know they were there and that we needed to ask for them to be activated. Also custom report building is a great tool, but it takes a bit of time to master it. **What problems is CMap solving and how is that benefiting you?** Staying on top of the budget, managing staff availability and external contractors. Reporting is extremally helpful. ### 3. Simplifies Project Management with Intuitive Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Neville T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about CMap?** I find CMap fairly intuitive and simple to use, which makes the setup pretty easy for us. I like the invoicing features and the revenue feature. All the project management aspects of the application itself are really useful. These features allow us to track our business effectively, monitoring both the costs and earnings. The invoice schedule setup helps us quickly set and adjust schedules as needed, while the revenue window ensures we're recognizing and reconciling the correct amount of revenue every month. The project management aspect allows us to assign hours to resources and set estimates, which completes the way we track our projects. The tool itself does a good job in setting up the dashboards. **What do you dislike about CMap?** I think there needs to be a little more consistency with how pages are designed, especially with link backs. It feels like some pages or areas are built without consistency to how other modules may be built. Also, the reporting aspect has a lot of limitations and isn't fully intuitive. It's not clear which report I have to build off of to get specific information. The database schema doesn't link all tables in a way that allows pulling one report to get multiple levels of data back from invoicing, which is crucial, especially when doing time and materials. **What problems is CMap solving and how is that benefiting you?** CMap helps me track projects from pipeline to completion, manage resources, and handle invoicing centrally, instead of manually through spreadsheets. It enables tracking business costs and revenue, setting invoice schedules, and ensuring proper revenue recognition, completing our project management needs. ### 4. Exceptional Onboarding and Support at a Competitive Price **Rating:** 4.5/5.0 stars **Reviewed by:** David B. | Business Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about CMap?** The Onboarding and ongoing support provided by the whole team at CMAP has been exceptionally good, as well as offering a very competitively priced product **What do you dislike about CMap?** Our biggest dislike is the inability to invoice a time charge product with a small degree of rounding (up or down) **What problems is CMap solving and how is that benefiting you?** CMAP has helped surface issues we have with Project profitability that was hidden in the previous system. The volume of reporting available is a vast improvement for us ### 5. Intuitive and Easy to Use, with a Powerful Resource Schedule and Report Builder **Rating:** 4.5/5.0 stars **Reviewed by:** Katherine C. | Administrative and Operations Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about CMap?** It's a very intuitive system and staff have found it very easy to use. The Resource Schedule is a very useful tool, as it the Report Builder. **What do you dislike about CMap?** The invoicing interface could be a little better, being able to invoice with different VAT rates on one invoice for example, or reporting on WiP could be slicker. **What problems is CMap solving and how is that benefiting you?** It's allowing us to manage our projects efficiently and effectively. Being able to monitor profitability of projects is a game changer. ### 6. Streamlined Project Management with Flexible Features **Rating:** 4.0/5.0 stars **Reviewed by:** Conor C. | Graduate Architect / Part 3, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about CMap?** I like the flexibility that is built within CMap. Its UX/UI design is easy to navigate. The software's flexibility allows us to add our own columns and drop-downs, which is hugely helpful and beneficial. **What do you dislike about CMap?** maybe a revise of the annual leave calendar. I understand how it works similar to a heat map, but I do think there might be another view layer similar to if you were to take your iPhone calendar view, how you can scroll into week, day, month to year view, might be helpful. **What problems is CMap solving and how is that benefiting you?** CMap helps us resolve and minimize workload by embedding quality management systems, including project quality plans, into one program, reducing data fragmentation. ### 7. All-in-One Platform Linking Projects, Budgets, Timesheets, and Profitability Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about CMap?** That everything is in one place e.g. company contacts, projects, budgets, resources, timesheets etc. and they are all linked to provide useful statistics/information such as profitability on which to base decisions. **What do you dislike about CMap?** That not everyone in the company is using it to enter their project details and timesheets. It's simple enough to use but not everyone can be persuaded so not really a criticism of the actual system but of the users. **What problems is CMap solving and how is that benefiting you?** I'm using it for entering my stakeholders' timesheets and looking for company contact details and live projects - all very useful as they're all in one place without me having to open various spreadsheets. ### 8. Helpful Resourcing Tools & Reporting to support Availability and Utilisation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about CMap?** The resourcing tool and reports are very helpful and link to projects so you can clearly see employee availability and utilisation levels. People Planner tool is great to amend resourcing in a 1 page view. **What do you dislike about CMap?** We don't link our Finance system (FreeAgent) to CMAP so we enter the invoicing manually, this is not a CMAP thing but more the way we work. **What problems is CMap solving and how is that benefiting you?** Allowing us to track all our opportunities (as well as live projects) so gives us a clear view of our pipeline and the capacity we have/need to fulfil the work we may potentially lands. Helps the resourcing & recruitment decisions. Also have the ability to track our associates that can support too on projects. ### 9. Streamlined Fee Proposals with Room for Dashboard Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about CMap?** I like the timesheet features that log in and automatically create entries, which then convert it to the cost of the project. It helps me to look at the monthly project costs. I also appreciate being able to see the project's profile to determine whether we are making a profit or a loss, which helps us adjust the time we allocate to staff accordingly. **What do you dislike about CMap?** The dashboard doesn't work well when trying to create different shortcuts, as it doesn't seem to point in the right directions needed. Additionally, I think CMap should be integrated with Sage to avoid running two separate software systems just to track accounts. **What problems is CMap solving and how is that benefiting you?** I use CMap for logging, timesheets, creating client profiles, and tracking fee proposals, making it easier to allocate time and assess project costs and profitability. ### 10. Simplicity at its Best, A Few Reporting Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Paul C. **Reviewed Date:** February 05, 2026 **What do you like best about CMap?** I like the simplicity of use in CMap. The user interface is quite good, allowing me to navigate around the system efficiently. It makes long and unwieldy processes manageable and engages users well. **What do you dislike about CMap?** Reporting is an area where it could be improved. It doesn't allow particularly for cross-functional reporting. For example, you cannot pull resourcing data into a report which has got revenue information on. They just don't talk to each other. I've also noted with the API that when you're using it with Power BI, you have to compute some of the resourcing and margin outcomes, it doesn't do it for you. So I think that is a bit of a weakness. **What problems is CMap solving and how is that benefiting you?** CMap helps us resource projects, create budgets, and manage them effectively. It captures data like invoices, expenses, and timesheets, becoming our single source of information, tracking revenue through to gross margin in our P&L. ### 11. Intuitive, Flexible Views for Clear Visual and Numerical Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about CMap?** Intuitive to use. Visual and text / numerical **What do you dislike about CMap?** It requires quite a lot of background information to make it useable. If this is not my project, I need to spend time with people first before I can use it. Some pages automatically save and others you need to click save at the top of the screen **What problems is CMap solving and how is that benefiting you?** An easy way to see how much time people are spending on your projects vs how much time has been budgetted to them. That helps me because I can readjust the project plan very quickly / before problems arise ### 12. Great Integrated Features and Support, but Work-From-Home Tracking Needs Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about CMap?** A lot of integrated functions. there is good support available. **What do you dislike about CMap?** There needs to be more flexibility in adapting to different work environments and methods. For example since Covid there has been a rise of working from home. We still need to understand when people arent working in the traditional way, this should be fast and obvious. Currently working from home etc makes it unclear whether people are working or not. The tools need refined to better understand this. **What problems is CMap solving and how is that benefiting you?** In terms of being able to report on figures that have been gathered this is an excellent tool ### 13. Streamlining Efficiency and Enhancing Delivery with CMap **Rating:** 5.0/5.0 stars **Reviewed by:** Charlotte S. | Senior Client Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about CMap?** CMap gives clear financial visibility, linking projects, budgets and revenue in one place. Its resource planning and forecasting tools help teams manage capacity, spot risks early and make commercially informed decisions with greater confidence and transparency. **What do you dislike about CMap?** The expenses app is clunky and not very user-friendly. I also wonder if it would be good to have an app instead of logging in via a browser. **What problems is CMap solving and how is that benefiting you?** CMap has transformed our workflow from multiple manual spreadsheets into a single, centralised platform, reducing administrative and billing time. It streamlines programme tracking, improves accuracy, enhances visibility across teams, and allows us to focus more on client delivery and strategic priorities. ### 14. Time Off Visibility Keeps Our Team Coordinated **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about CMap?** within the time off section, being able to see when colleges are off is very useful to ensure that all staff are co-ordinated and that resources are allocated at the proper time. **What do you dislike about CMap?** within the timesheets if there was a way to be able to create a set template for jobs that one might be working on, so we don't need to keep entering in each job worked on for that week. **What problems is CMap solving and how is that benefiting you?** with the timesheets, aspect or operations, it is very handy to be able to calculate time spent by a specific team on a certain job ### 15. Efficient Tool for Time Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about CMap?** I really like how in the timesheets section of CMap, you can filter off different parts. It helps me to quickly solve problems such as putting in my leave and my expenses very quickly and efficiently. I find it quite useful, and it helps with a lot of problems related to that. **What do you dislike about CMap?** I found it a little tricky at the start to figure out what I'm doing, how I'm doing it, such as where do I go to put and how do I uploaded the expenses. So it took a little bit to get used to. It was a little hard at first for me to get my head around it. **What problems is CMap solving and how is that benefiting you?** I find CMap helps me quickly solve problems like submitting leave and timesheets efficiently. It's quite useful for managing these tasks. ### 16. Easy, Intuitive System with Customisable Features and Strong CRM Tools **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about CMap?** The system is easy to use and intuitive. The range of features mean you can customise it your organisational needs. I particularly appreciate the CRM features, including the ability to distinguish between leads and live opportunities. And also the ability to check my leave requests against the wider team, to prevent clashes. **What do you dislike about CMap?** My main gripe would be that when you edit an opportunity you aren't prompted to hit save, so if you come out without doing so, your updates are lost. **What problems is CMap solving and how is that benefiting you?** A central place to capture all CRM activity, a chance to schedule projects and understand profitability, and an easy way to see if leave requests clash and will cause us capacity issues. Not a direct benefit to me, but to the wider business, has been the automation of key management reports, resulting in lots of hours saved on processing each month. ### 17. User-Friendly with Valuable Budget Tracking, Needs Better Invoicing Features **Rating:** 3.5/5.0 stars **Reviewed by:** Imogene R. | Work Placement, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about CMap?** I like that CMap is very user-friendly. I really like the budget versus actual feature within projects because I can see exactly how much time people are spending on the projects and whether we have over or undercharged it. **What do you dislike about CMap?** The invoicing schedule doesn't work well for me. Also, the pulp page doesn't work too well. **What problems is CMap solving and how is that benefiting you?** I use CMap to track project profitability, time sheets, and HR tasks. It helps ensure our fees are accurate by monitoring spending and timesheets. We handle invoicing, holidays, and expenses through CMap. The budget versus actual feature helps us manage project costs and future proposals. ### 18. Intuitive UI, Needs Better Resource Allocation **Rating:** 3.5/5.0 stars **Reviewed by:** Simon S. | Architectural Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2026 **What do you like best about CMap?** I use CMap for timesheets, resource programming, and holidays and appreciate how it supports budget projections, invoice scheduling, and resourcing clashes. I really like the ease of the user interface, which is user-friendly and simple to use. The initial setup of CMap was also easy. **What do you dislike about CMap?** The areas that could be improved are around block, hourly resource allocations. Specifically, the way a scheduled day (say 7.5 hours typical) is split up. It needs to be by hours rather than by a percentage of a day, which is cumbersome and time-consuming. **What problems is CMap solving and how is that benefiting you?** CMap supports budget projections, invoice scheduling, and resolving resourcing clashes. ### 19. CMap Makes Leave and Project Planning Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about CMap?** CMap is very useful for seeing when my team is on leave so we can plan ahead accordingly. It is also very useful for seeing how many is used on a project to plan time. **What do you dislike about CMap?** The only downside which I sometimes find frustrating is timesheets reset unless clicked save. Maybe an autosave feature would be more practical. **What problems is CMap solving and how is that benefiting you?** Cmap is helping me keep on top of projects to ensure that we do not go over on time and having the ability to see how many hours have been spent on a job. ### 20. Comprehensive, Easy-to-Use AEC Package with Excellent Reporting and Xero Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about CMap?** It is a comprehensive package, developed for the AEC industry, and widely used. Its functionality, page design, and ease of use are good, and the custom report builder is an excellent feature. Integration with Xero was an important aspect for us. **What do you dislike about CMap?** There have been one or two minor disappointments, compared to our previous package, but the support from CMap has been excellent in terms of minimizing downsides so the system works well for our approach. **What problems is CMap solving and how is that benefiting you?** A more comprehensive approach to resourcing and project work stages, and a more extensive integration of finance data with our accounting package Xero. ### 21. Clear, Easy Layout—But Time Entry and Overtime Take Getting Used To **Rating:** 3.5/5.0 stars **Reviewed by:** Dan R. | Senior System Administrator, Architecture & Planning, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about CMap?** Easy to use and works well. I think the layout is clear, and it’s reasonably straightforward to understand where to find things. **What do you dislike about CMap?** CMap has a few quirks when it comes to entering time. It took me a while to understand how overtime works, and it doesn’t prefill anything unless I copy it over from the previous week. **What problems is CMap solving and how is that benefiting you?** Time tracking is my number one use. Now that I’ve gotten used to it, it’s very simple to enter and track my time, PTO, and other time off. ### 22. User-Friendly, Cloud-Based, Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about CMap?** I like CMap's user-friendly interface because it makes it easy to deploy and requires minimal training. Being cloud-based, it avoids the need for specific infrastructure or installation, which is convenient. I also value the quality of training information and guidance that CMap provides. The implementation of new features and improvements shows their commitment to evolving the platform. Customer support is good, providing assistance when needed. I appreciate the ability to create custom fields and reports easily, allowing us to tailor the system to our needs without expensive customizations. Additionally, the onboarding process was well managed, making the initial setup easy. **What do you dislike about CMap?** Integration with 3rd party apps eg. Xero could be more seamless **What problems is CMap solving and how is that benefiting you?** CMap helps me track pipeline status, schedule invoices, understand project profitability, and streamline expenses workflow. ### 23. Intuitive, Logical Step-by-Step Process That Keeps Work on Track **Rating:** 4.5/5.0 stars **Reviewed by:** Sam M. | Group Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about CMap?** It's intuitive and inputs are logical which helps control circumvention of any steps across a full step-by-step process. **What do you dislike about CMap?** It's not always flexible, sometimes it can be quite rigid. There's a number of reports which are available but that we're not always aware of, so then spend time trying to create a report which already exists. **What problems is CMap solving and how is that benefiting you?** Visibility of the pipeline, one source of truth, data integrity. ### 24. Great for Tracking Project Invoices, but Reports Can Be Hard to Find **Rating:** 3.5/5.0 stars **Reviewed by:** Tom P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about CMap?** Its really helpful to keep track on project invoicing and links to when invoices are paid. **What do you dislike about CMap?** Finding the right report you want to run can sometimes be difficult **What problems is CMap solving and how is that benefiting you?** Helps track company holidays so that a snap shot can be seen for all employees ### 25. User-Friendly with Great Reporting, Needs More Data Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Dani P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about CMap?** I find CMap very beneficial for project and portfolio management because it helps us understand our pipeline and its performance. I appreciate its very easy-to-use interface, which makes things a lot simpler. I also value the reports and the report builder function. **What do you dislike about CMap?** There's so much data in there that I think the reports could be more extensive, particularly from a business management point of view. We do have to export a lot of the data into our own reports. **What problems is CMap solving and how is that benefiting you?** CMap helps us understand our pipeline and performance effectively. ### 26. Great for Proposals, Fees, and Studio Resource Management **Rating:** 4.5/5.0 stars **Reviewed by:** Tania B. | Assistant Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about CMap?** It has been great for plotting out programme and fees for proposals and for managing studio resource **What do you dislike about CMap?** It is difficult to amend timelines in the resource planner view - this should be more dynamic **What problems is CMap solving and how is that benefiting you?** Easy view of resource availability All project data in one place and easily viewable ### 27. Easily implemented and quick results with limited clicks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about CMap?** It’s easily accessible, and it’s simple and straightforward to use. It is easy to implement. It doesn't lag or glitch. Camp sends out good emails with updates on their newest functions so it's easy to stay on top of it. **What do you dislike about CMap?** I don't like how the emails for confirmation of leave goes into spam so its easy to miss **What problems is CMap solving and how is that benefiting you?** It consistently informs users of new functions within the software so it ensures everyone has the latest updates and bug fixes. ### 28. Brilliant Multi-Project Management with Time-Saving Dashboard Shortcuts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about CMap?** It’s a brilliant tool for managing multiple projects. The project shortcuts on the dashboard save me hours every day, and make it much quicker to jump between tasks. Being able to add “tags” to contacts also makes it really easy to find connections from specific events or people with particular skill sets. **What do you dislike about CMap?** There isn’t always consistency in whether I need to click Save or press the Return key on the keyboard. **What problems is CMap solving and how is that benefiting you?** Project tracking is much more efficient now, as it brings everything together in one central, user-friendly system. It also allows us to clearly see resource demand, helping us stay on top of resourcing. The cmap mail feature allows for maintaining a clear paper trail and record. ### 29. Clear Project Dashboard and Smooth Billing Handoff **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about CMap?** Dashboard - Clear visibility on the stage of projects(Pipeline), who is involved (and if individuals are providing too much or not enough) and the ease of transferring work done to billing. **What do you dislike about CMap?** Inability to advance on Timesheets if the current week is not completed. **What problems is CMap solving and how is that benefiting you?** Clear understanding of workflow in business processes. Ability to duplicate a model that works for subsequent similar projects. Not relying on the Accounts Department to ensure billing is kept up to date. ### 30. Easy Project Tracking with a Clear, Helpful Overview **Rating:** 4.0/5.0 stars **Reviewed by:** Mihir S. | Finance Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about CMap?** The project overview and ease of tracking projects **What do you dislike about CMap?** Resourcing projects feels a bit clunky, as I have to click through several different areas before I’m able to do it. **What problems is CMap solving and how is that benefiting you?** Being able to check project profitability, including forecasts, really helps with planning for the business. ### 31. CMap: User-Friendly All-in-One Platform with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about CMap?** CMap is very user-friendly and intuitive to use. It’s been a great addition to our company and has integrated easily into our daily work. We used to have separate finance and CRM platforms, but it’s much easier to have everything in one place now. Customer support has been exceptional whenever we’ve needed it—which isn’t often, because the setup and training we received were so thorough. **What do you dislike about CMap?** If I had to choose something, it would be the marketing system. It’s very basic. **What problems is CMap solving and how is that benefiting you?** We no longer have to spend days on finance and reporting, and it’s easy to pull the information we need. It’s also very easy to see where your projects are up to, what’s coming up, and what still needs doing. Brilliant! ### 32. User-Friendly and Efficient, Despite Some Navigation Clutter **Rating:** 5.0/5.0 stars **Reviewed by:** Evan P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about CMap?** I find CMap easy to use and quick to use. It's very user-friendly and quite easy to understand. The tables I use are easy to handle, and everyone in my company seems to get along with it well. **What do you dislike about CMap?** I think that sometimes there are a few too many tables to click or options to click, so I find it hard to scroll through some of them. **What problems is CMap solving and how is that benefiting you?** CMap helps me manage timesheets and my annual leave. ### 33. CMap: Transforming Project Management Through One Central System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about CMap?** The most helpful aspect of CMap is that it provides a single, integrated platform covering the full project lifecycle—from initial client engagement through to project delivery and financial management. It removes the need for multiple disconnected systems and spreadsheets, creating a more efficient and consistent way of working. **What do you dislike about CMap?** There is nothing I dislike about CMap. Everything is useful **What problems is CMap solving and how is that benefiting you?** CMap primarily helps solve the problem of fragmented systems and inefficient project management processes by bringing everything into one platform. ### 34. User-Friendly Timesheets with a Simple, Straightforward Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Inkaran J. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about CMap?** It’s user-friendly and easy to follow. Entering timesheets is straightforward, and the input process is simple. **What do you dislike about CMap?** Sometimes it lags or takes a while to find a project. **What problems is CMap solving and how is that benefiting you?** Inputting timesheet is straightforward and take a short amount of time to input ### 35. Streamlined People Operations with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Coral H. **Reviewed Date:** February 13, 2026 **What do you like best about CMap?** I like that CMap makes everything accessible in one place and easy to navigate. The end user experience is greatly enhanced by how easy it is to use and find information. I also appreciate the layout and the ability to customize dashboards and build reports, which is very helpful. The initial setup was very easy, and the team was very helpful with the training calls. **What do you dislike about CMap?** There isn't much freedom, if something has never been used before on CMap it seems impossible to get it to do something new. **What problems is CMap solving and how is that benefiting you?** CMap provides one place for everything, making navigation easy. It enhances user experience by centralizing information. I appreciate its customizable dashboards and report-building capabilities, which are very helpful. ### 36. Clear Page Views and Custom Reports That Deliver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about CMap?** Clear page views and ability to generate custom reports. **What do you dislike about CMap?** We don't find the CRM element to be as advanced as it could be. **What problems is CMap solving and how is that benefiting you?** Resourcing now living in a central, live database. The ability to easily adjust resourcing and invoicing depending on project timelines / delays. The ability to easily log expenses against each project. The use of custom pages is helping us to have a concise data base with all our project data in there. ### 37. Real-Time Project Performance Tracking with Easy Time Booking & Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about CMap?** It is great to be able to track project performace in real time with time being booked to each project and being able to report on those. **What do you dislike about CMap?** I cannot think of anything specifically that I dislike. **What problems is CMap solving and how is that benefiting you?** It is great to be able to manage multiple projects in one system as opposed to having to rely on spreadsheets. And that project directors/managers can see the information as well. ### 38. Valuable Revenue Scheduling and Strong Project Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Kit S. | Account Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about CMap?** It's revenue scheduling function is really valuable; as it's the general project tracker/timesheet capabilities **What do you dislike about CMap?** a lack of access to certain functions (but I appreciate this may be at the discretion of each company's hierarchy) **What problems is CMap solving and how is that benefiting you?** Management of project tracking and project details ### 39. Streamlined Project Management with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about CMap?** I like using CMap for project management, as it consolidates everything we need from fee proposals to invoicing and trend analysis. The time saved on project admin is huge, which lets the leadership team quickly see how the organisation is performing. I really appreciate the dashboard functionality, which empowers the team to see project performance and allows department heads to oversee team progress. The AI functionality is helping to speed up processes too, letting us focus more on delivering quality to our clients. Setting up CMap was very easy, and the guidance and training provided were excellent. **What do you dislike about CMap?** It would be great if the pipeline could have a Kanban dashboard listing each project and where it sits in the pipeline with the ability to drag projects from one stage to another. **What problems is CMap solving and how is that benefiting you?** CMap consolidates our separate processes, saving us time on project admin. It provides a quick performance overview, empowering teams with dashboards for project tracking and leadership insights, allowing more time for quality client delivery. ### 40. Approachable, Always-Helpful Support Team **Rating:** 4.0/5.0 stars **Reviewed by:** Caroline R. | Regional finance manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about CMap?** The approachability and willingness to help by the support staff **What do you dislike about CMap?** The report builder is difficult. The way the data is structutured does not lead to easy bespoke report writing **What problems is CMap solving and how is that benefiting you?** Reporting ### 41. Specialized for Architects, with Continual Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about CMap?** 1. Specialized for the architectural industry. 2. The developers are constantly improving and adapting the software **What do you dislike about CMap?** 1. Report building seems very complicated/not user friendly. 2. I have had difficulty with processing purchase invoices - it's a very lengthy manual process. **What problems is CMap solving and how is that benefiting you?** they are embracing A.I. including a chat bot that can help with creating reports. This will help with financial reporting for our company ### 42. Simple, Well-Designed System for Management Consultancy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2026 **What do you like best about CMap?** It is simple to use and well thought through system for management consultancy business **What do you dislike about CMap?** Very little to note. There are some enhancements available with a higher-licensing product that we may benefit from over time, but it does what we need it to do for us at this point **What problems is CMap solving and how is that benefiting you?** It helps us see the entire project lifecycle, from initial client contact to pipeline opportunity, crucial project resourcing, live project billing and project management to invoicing and close ### 43. Intuitive and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about CMap?** It is very intuitive, and easy to use. **What do you dislike about CMap?** I think the main issue, is something it's lags a bit, or takes time for a certain page to load. **What problems is CMap solving and how is that benefiting you?** It has made our invoicing process more simple, as we used to use an excel sheet, now all the information is in one place. ### 44. Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about CMap?** Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback. It's transformed our project operations: regularly getting close to our utilisation figures, keeping close tabs on resourcing so people are working optimally without overload - and it's made everyone's lives measurably better. We've (the team has) made a lot of changes to our business, and the improvements are not all down to CMap, but in parallel CMap has been a very important feature because it has helped smooth everything and connect up a series of separate processes, which has yielded tangible efficiencies. So, if you do choose to implement CMap it really is worth taking a holistic view of your whole operation and adapting that alongside. Don't just bolt it on and expect magic (though it will still be better than what you have got now!). **What do you dislike about CMap?** Take care which onboarding package you choose: explore with them exactly what the different options offer. Ours felt a bit rushed (though the team were excellent - thank you Onai and Julia) and it transpires the bumpy ride was partly because of misunderstanding what we had bought. So I guess they could work a bit harder with their sales comms. The Fee Estimator template needed a lot of tailoring to fit to our way of doing things and how we cost our work. It's also not really optimised for the tailoring we needed to do, and we've had to use workarounds that makes it a touch less elegant in use. It is nevertheless a fantastic piece of engineering now we have done it, and it makes building our jobs and then resourcing them really granular and accurate. Worth investing the time in building a great fee estimator as we hear other users haven't done this, and perhaps it's one reason they may not get the same benefits we have (this is a guess!). There are also a billion and one reports, plus opportunities to customise them, which is all great in theory, but in practice they're hard to use without quite a lot of support. It's hard to know where to start. They have generously offered to do this (thanks again, Julia), but I do wonder if there's more that could be done to hand hold users through literally hundreds of report templates. Realise these negatives seem longer than the positives: but these are nit-picking details really. Buy with confidence: it's a superb and ever-evolving platform, and a must have/gamechanger for any SME consulting business. Just make sure you take your time to understand what you are buying and how best to tailor it to your needs: talk to the Sales team about this, then gear your onboarding, invest time in your team's input and upskilling, and build your version to reflect your way of doing things. **What problems is CMap solving and how is that benefiting you?** Managing pipeline, costing, resourcing, ongoing project management, invoicing, reporting (financial-->utilisation-->resourcing etc.) ### 45. Easy to Use, Insightful Data That Helps Us Manage Projects Better **Rating:** 5.0/5.0 stars **Reviewed by:** Phillip M. | Surveyor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about CMap?** The data insights and ease of use help all staff manage projects better. **What do you dislike about CMap?** Sometimes it can be hard to find the reports we need but I feel that will improve with greater use. **What problems is CMap solving and how is that benefiting you?** Project performance data and collation of staff timesheet information and pipeline management ### 46. Transformed our business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about CMap?** Brings together all the necessary data for our business **What do you dislike about CMap?** Some forms for entering information about leads are not well laid out, but that is likely a problem of our own making **What problems is CMap solving and how is that benefiting you?** It ensures we are following up on contacts and leads, and monitoring project implementation finances ### 47. Excellent Accounting Integration Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about CMap?** The integration capabilities with the accounting system are very good. **What do you dislike about CMap?** Perhaps there should be more training on how to build a report from scratch **What problems is CMap solving and how is that benefiting you?** I can push sales invoices into the accounting system and send these invoices in their original PDF format to the client from the new system. ### 48. Game-Changing Predictive Backlog and Resourcing Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2026 **What do you like best about CMap?** Cmap’s predictive backlog and resourcing analytics have been game-changers for us. We can now anticipate pinch points, balance workloads more effectively, and avoid last-minute scramble situations. The visibility into future demand has elevated our planning from reactive to proactive. **What do you dislike about CMap?** Mobile experience — It works, but a more polished mobile app with more functionality would be helpful. **What problems is CMap solving and how is that benefiting you?** Overall, Cmap has been a strategic improvement for our organization. The platform’s integrated nature — coupling CRM, project planning, resourcing, invoicing, and backlog prediction — has streamlined workflows and increased clarity across teams. ### 49. Systematised and Centralised, Though Not Always Flexible for Every Client **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about CMap?** Everything being systematised and centralised **What do you dislike about CMap?** Not super flexible as each organisations/clients' needs vary **What problems is CMap solving and how is that benefiting you?** It enables people to log their projects into one system, track wins/losses more accurately, monitor timesheets and compare this against time spent on projects ### 50. Easy Project Tracking, Smart Resourcing, and Clear Profitability Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about CMap?** It is an easy way to track project hours, plan project resource and estimate fees, as well as monitor project profitability **What do you dislike about CMap?** Reviewing projects, aside staff, to ensure that both are adequately resourced is a little difficult. I have also struggled with the Xero connection, but I still need to work on this element. **What problems is CMap solving and how is that benefiting you?** Understanding which projects are currently profitable. Which projects have and haven't been profitable in the past. Using this information to structure fee proposals for future projects to ensure profit margins are maintained. ## CMap Discussions - [What is CMap used for?](https://www.g2.com/discussions/what-is-cmap-used-for) - [Can there be more options added in project forecasting Section?](https://www.g2.com/discussions/15946-can-there-be-more-options-added-in-project-forecasting-section) - 1 upvote - [View CMap pricing details and edition comparison](https://www.g2.com/products/cmap/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-05-30+15%3A16%3A04+-0500&secure%5Bsession_id%5D=642a4db2-7db4-4f0b-b201-4dbd48aa1b15&secure%5Btoken%5D=34c7e5bb3f4e610ddcd5f6e3533b770e8ccd16f68d9886f6154ab423c5db4afc&format=llm_user) ## CMap Integrations - [AccountsIQ](https://www.g2.com/products/accountsiq/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Atvero](https://www.g2.com/products/atvero/reviews) - 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Tracking Time to Project/Task - Billable Time Rate Management **Sales & Marketing** - Customer Master - Order History - Pricing & Discounts - Proposals **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking **HR** - Workforce Management - Time & Attendance **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Procurement** - Purchase Orders - Subcontractor Management - Project Procurement - Supplier Management **Analytics** - Forecasting - Reporting - KPIs **Administration** - Standard Integrations - Workflow - Access Management **Mobile Time Tracking** - Time Tracking **Analytics** - Earned Value - Project Optimization - ROI and Forecasting **Platform** - APIs - Internationalization - Performance and Reliability - Mobile **Administration** - Business Tool Integration - Workflow - Automated Reminders - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - 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