--- title: CMap Reviews meta_title: 'CMap Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 284 reviews by the users' company size, role or industry to find out how CMap works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 284 scale: '5' date_modified: '2026-07-08' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # CMap Reviews **Vendor:** CMAP Software Ltd **Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 284 ## About CMap CMap is a PSA software that helps professional services firms, from consultancies to architecture & engineering practices, manage their people, projects, profits and more - all in one place. We help project-based businesses to move on from spreadsheets and retire homegrown, ad-hoc tools to give them complete visibility, clarity, and control over their firm. Whether it’s winning new business, delivering projects, resourcing, billing, or reporting, it can all be done in one easy-to-use platform. CMap is trusted by over 700 service firms around the globe, from executives, operations leaders, finance teams, and project managers, down to individual consultants and architects. We offer four distinct, sector-specific products: CMap Consulting Edition, CMap AEC edition, CMap PIM & CMap Mail. CMap goes far beyond traditional project management or CRM systems. It’s a modular, fully integrated, cloud-based platform designed to support your entire business lifecycle from the first client conversation to the final invoice. Our core features include: - CRM - Win more of the right work. Track opportunities, manage pipelines, and forecast revenue with accuracy. No more fragmented data or endless email chains. - Project Management - Deliver on time and on budget. Plan projects, allocate resources, and monitor progress with live budget-vs-actual insights and milestone tracking. - Resourcing & Capacity Planning - Match the right people to the right projects. Balance workloads, identify bottlenecks early, and make data-driven decisions about hiring and utilization. - Time & Expenses - Give your teams a simple, intuitive way to log time and expenses from any device. Improve compliance and capture billable time effortlessly. - Billing & Financials - Keep cash flowing and admin low. Automate invoicing, track WIP, manage revenue recognition, and connect seamlessly to your accounting software. - Reporting & Business Intelligence - See the full picture. Real-time dashboards and customizable reports turn data into insight, helping you make faster, more confident decisions. CMap helps professional services firms streamline operations, escape
Excel hell, & get back to doing what they do best. ## CMap Pros & Cons **What users like:** - Users love the **ease of use** of CMap, enabling simple organization and visualization of complex information seamlessly. (15 reviews) - Users find CMap's **project management capabilities** clear and user-friendly, greatly enhancing organization and efficiency. (8 reviews) - Users value the **responsive customer support** of CMap, enhancing their overall experience and enabling successful implementation. (7 reviews) - Users appreciate the **intuitive interface** of CMap, which simplifies navigation and enhances project management efficiency. (7 reviews) - Users praise CMap for its **user-friendly project management and integration features** , enhancing efficiency and clarity in operations. (6 reviews) - Resource Management (6 reviews) - Project Tracking (5 reviews) - Users value the **powerful and intuitive BI reporting** of CMap, enhancing project management efficiency and insights. (5 reviews) - Client Management (4 reviews) - Comprehensive Features (4 reviews) **What users dislike:** - Users find CMap's **limited features** burdensome, especially with complex reporting and integration challenges. (7 reviews) - Users face significant **integration issues** , struggling to connect tools and streamline reporting across teams effectively. (6 reviews) - Users find the **limited functionality** of CMap, particularly in reporting and integration, frustrating and counterproductive. (5 reviews) - Users find the **report builder excessively complex** , making it difficult to leverage the tool effectively and efficiently. (4 reviews) - Users highlight **reporting limitations** and inconsistent design, impacting functionality and ease of extracting comprehensive data. (4 reviews) - Users report **poor customer support** with declining quality, causing frustrations in resolving issues and understanding features. (4 reviews) - Lack of Integrations (3 reviews) - Not Intuitive (3 reviews) - Report Customization (3 reviews) - Access Limitations (2 reviews) ## CMap Reviews ### 1. CMAP recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea T. | Consultant Investigations, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about CMap?** I use CMAP every day for project scheduling and resourcing. My projects are added in at proposal, then scheduled in stages with likely timescales and milestones. It is easy to use and flexible, allowing amendments and changes easily. CMAP is user friendly, including a customisable dashboard, meaning I can pick up frequently needed information at a glance. Timesheets and time off are well laid out and simple to complete. **What do you dislike about CMap?** I have been using CMAP now for over three years. I have found it to be stable and reliable. When I have needed support, the FAQ pages have been useful, and within the company we have been able to seek support to adapt CMAP and incorporate features. **What problems is CMap solving and how is that benefiting you?** Resource scheduling of multiple projects is really useful. Staff availability is a helpful report showing when my colleagues have flexibility and ensuring workload is shared equitably. The leave planner for my whole team also helps forward planning. ### 2. CMAP: A Project Manager's sidekick **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas D. | Senior Accountant II, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about CMap?** The timekeeping feature is really easy to use. Its also easy as a finance admin to monitor timesheets for completeness and accuracy. I can reopen timesheets very easily and control the weekly/monthly usage to make sure folks are submitting timecards on time. The user interface is easy to use and isnt very clunky and repetitive. **What do you dislike about CMap?** The reporting feature in CMAP is cumbersome. Creating custom reports is quite difficult and requires a bit of poking around in the system AND help from support is required to fully understand and comprehend the custom reporting features. **What problems is CMap solving and how is that benefiting you?** CMAP helps us monitor timekeeping and expenses associated with our projects. It performs very well when it comes to actively tracking project costs and revenues, and it also makes it easy to break work into tasks and deliverables. That, in turn, lets us segment budgets around those items in a clear, straightforward way. ### 3. Consulting-Focused PSA, But Not Very Intuitive at First **Rating:** 3.5/5.0 stars **Reviewed by:** Iona B. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about CMap?** It is built with a Management Consulting lens which other PSA's are not. The integration with Hubspot and Xero works well for us. Dan Short was also very helpful, answering all of our questions patiently throughout onboarding. **What do you dislike about CMap?** It isn’t especially intuitive, and it takes a bit of time to get used to. I’d also like to be able to add the standard reports directly to dashboards, rather than having to build them from scratch. We also experienced some delays during our onboarding process due to backend issues. I would also say there could be a clearer explanation of exact steps that need to be taken and in what order when transferring data across when you are going through setup. As there was no guidance I felt we had to go back with lots of questions making it inefficient. **What problems is CMap solving and how is that benefiting you?** Allows us to have all of our data in one place, to enable business reporting and performance. ### 4. Game-Changing Project Planning, Resourcing, and Pricing with CMap **Rating:** 5.0/5.0 stars **Reviewed by:** Gillian A. | Divisional Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about CMap?** CMap has been a great tool to restructure how we plan, resource and price projects. From the outset, the support the team provided during the onboarding process was clear. Their regular teams calls helped the transition run smoothly, and they are still available now to deal with any queries we have. The opportunity to suggest improvements is also great, and the developers at CMap are always taking suggestions on board to help improve the interfaces, navigation, making it more user friendly with every upgrade. Before we started using CMap, resource meetings were time consuming and the recording outcomes was laborious. The staff availability reports, central planner and people planner tools all make resourcing very easy an transparent, saving management many hours of time. The fee estimator tool integratiing with project timelines, and the reminders of invoices due ensure we always invoice on time, and can chase late payments more efficiently. The ability to use AI to scan similar projects / fees ensures we are getting better at fee proposals, giving us confidence that we are resourcing projects at the right level to improve profitability. The ability to link contacts to projects / staff means many of our old QA forms are now obsolete. CMap provides everything we need in one user friendly location. Whilst initially, it was a larger outlay, overall we can definitely see the cost savings it is providing us with every month. It is reliable, user friendly and game changing to our business. **What do you dislike about CMap?** Whilst the CMap academy has been developed to provide many more training videos, guidelines across the whole system since we first signed up, if anything there is just too much information there now, and it sometimes can be tricky to quickly find the answers you need. **What problems is CMap solving and how is that benefiting you?** Improved resourcing control, improved profitability across projects, better control of leave requests, personnel records and CRMs. All of this saves our management team time, freeing them up to go out and win new business. ### 5. Everything in One Place for Efficient Project Tracking and Team Organisation **Rating:** 5.0/5.0 stars **Reviewed by:** Max B. | Presentation & Operations Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about CMap?** The biggest benefit of CMap is having everything in one place. It makes it easy to see project status, track fees and budgets, manage resources, and find the information I need quickly. It helps our teams stay organised and work more efficiently. **What do you dislike about CMap?** While CMap is a powerful system, it can be complex for everyday users. Custom reporting, resource planning, and data entry can be time-consuming, and the interface feels dated compared with newer cloud-based platforms. Streamlining workflows and improving usability would make it much more efficient. **What problems is CMap solving and how is that benefiting you?** CMap centralises our project data, making it much easier to create custom reports that support operational and business decisions. It saves time, reduces manual reporting effort, and provides a single source of truth for project and financial information. ### 6. Clear, Easy Functionality with an Excellent Training Sandbox **Rating:** 5.0/5.0 stars **Reviewed by:** Corey F. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about CMap?** Clear and easy functionality, sandbox is excellent for training purposes and it replaces what would otherwise be fractured in house business processes such as the fee estimator or reporting and dashboard function. **What do you dislike about CMap?** there could be a form of onboarding for new hires in current clients either built in or external from CMap acadamy to help get new hires up to speed quickly without heavy use from people who have the knowledge, perhaps an AI assistant which supports new users throughthe key functionality. Sandbox is also quite slow to use which could be improved. **What problems is CMap solving and how is that benefiting you?** Fragmented fee estimators which are varied from project to project, these can all be standardised across sectors thanks to CMap allowing for better business continuity. It is also allowing us to record steps in our engagement lifecycle to maintain oversight for key project review gates. ### 7. Outstanding Human Support and Tailored Onboarding That Helps Us Manage Projects **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa B. | Personal Assistant to Borough Commander (Neil Basu), Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about CMap?** The human contact is a real standout. Having an account manager who is happy to meet with us and go over our needs throughout the year is incredibly helpful. We’re a small social enterprise, so we really appreciate that support. The onboarding was good and tailored to us, and although it’s quite a financial investment for our organisation, it genuinely helps us manage our projects. **What do you dislike about CMap?** As a primarily funded organisation, we feel CMAP is really geared toward traditional consultancies—where you create a quote for the client and then the client pays. With funded work, it tends to be the other way around, so we end up creating a quote in CMAP almost retrospectively. That doesn’t fully match how we operate day to day, but it still helps us keep track of things overall. **What problems is CMap solving and how is that benefiting you?** This tool helps us keep track of associates, project spend, resource management, and revenue scheduling. Without it, we’d be right back to juggling multiple spreadsheets. ### 8. Great invoicing and dashboards, but external cost tracking needs better reporting **Rating:** 3.5/5.0 stars **Reviewed by:** David S. | Director at Beckenham Office, Quantity Surveyor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about CMap?** Scheduling of invoicing is simple and easy to track. Reporting is simple and the custom reports feature is simple to use and allows bespoke reports to be generated. The dashboards feature allows me to set up simplified dashboards for fee earning staff to allow a snapshot of their position which I can measure them against each other. **What do you dislike about CMap?** The External costs feature does not allow us to monitor expenditure in the same way as Invoicing which is frustrating. We would like a monthly projection of externals spend to be provided on a simple report in the same way as invoicing. CMAP is also relatively expensive for the amount of the software we use. **What problems is CMap solving and how is that benefiting you?** Monitoring of cash and invoicing is made exponentially better with CMAP compared with our old system. Project Profitability is also easier to monitor. The Timesheets and Expenses system works well for us and links directly to our project invoicing. ### 9. Energyline Review on Fee Estimator, Task Management, Resourcing and Revenue Scheduling **Rating:** 4.0/5.0 stars **Reviewed by:** Mike M. | Programme Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about CMap?** Task Management and Resourcing features cover the project planning elements, which we have started to run our projects via. I often use the AI to assist with the resourcing and allocation of resourcing. We also use timesheets and holiday features extensively too. The CMap UI is easy to navigate too **What do you dislike about CMap?** The lack of project features, such as a Scope / RAID log / Lessons Learnt Log screens. Currently the in-ability to export a Task Management plan into an excel sheet to share with external audiences also causes problems when trying to share with customers. **What problems is CMap solving and how is that benefiting you?** CMap is allowing us to create bids, manage project plans, resource and revenue schedule as an end-to-end process all in one environment. It is allowing us to evaluate our resourcing capacity and plan for future work with accuracy ### 10. Excellent All-in-One Platform with Easy Navigation and Useful Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Shaun F. | Director / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about CMap?** Excellent platform to manage a lot of activity in one place, functional integrations with other software that are useful. Great user interface that is easy to navigate, creating a home to manage day-to-day activities. **What do you dislike about CMap?** Onboarding can be a bit complex, depending on business policies and processes, although the help provided as part of onboarding and setup is invaluable. Would like to see more integrations with platforms we work with in our business operations. **What problems is CMap solving and how is that benefiting you?** The system is stable and reliable, capturing all information and data in a meaningful, cost-effective way. Pooling data and operations into a single space should save time and effort and provide a great ROI to support our team with functionality that is appropriate for our activities. ## CMap Discussions - [What is CMap used for?](https://www.g2.com/discussions/what-is-cmap-used-for) - [Can there be more options added in project forecasting Section?](https://www.g2.com/discussions/15946-can-there-be-more-options-added-in-project-forecasting-section) - 1 upvote - [View CMap pricing details and edition comparison](https://www.g2.com/products/cmap/reviews/cmap-review-9817481?section=pricing&secure%5Bexpires_at%5D=2026-07-08+02%3A21%3A06+-0500&secure%5Bsession_id%5D=d9eb2f0e-6ef4-46f0-ba29-d3380e3bd3f1&secure%5Btoken%5D=4fab4b488127446d8c1a53ab9ef0eff22e2f97175333a317b5060e99d756eec8&format=llm_user) ## CMap Integrations - [AccountsIQ](https://www.g2.com/products/accountsiq/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - 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[Sage 200cloud](https://www.g2.com/products/sage-200cloud/reviews) - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Xero for G Suite](https://www.g2.com/products/xero-for-g-suite/reviews) - [Xero Integration](https://www.g2.com/products/xero-integration/reviews) - [Xero Practice Manager](https://www.g2.com/products/xero-practice-manager/reviews) - [Yellowfin BI](https://www.g2.com/products/yellowfin-bi/reviews) ## CMap Features **Planning** - Resource Definiton - Capacity - Scheduling **Accounting** - Project Accounting **Customer Management** - Customer Profiles - Sales - Marketing **Agentic AI - Project-Based ERP** - Autonomous Task Execution - Decision Making **Optimization** - Performance - Forecasting - Corrections **Project Management** - Project Maps - Baselining / KPIs - Project Budgeting - Workflow - Cost Tracking - Risk Analysis - Resource Management **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Sales & Marketing** - Customer Master - Order History - Pricing & Discounts - Proposals **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking **HR** - Workforce Management - Time & Attendance **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Procurement** - Purchase Orders - Subcontractor Management - Project Procurement - Supplier Management **Analytics** - Forecasting - Reporting - KPIs **Administration** - Standard Integrations - Workflow - Access Management **Mobile Time Tracking** - Time Tracking **Analytics** - Earned Value - Project Optimization - ROI and Forecasting **Platform** - APIs - Internationalization - Performance and Reliability - Mobile **Administration** - Business Tool Integration - Workflow - Automated Reminders - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance ## Top CMap Alternatives - [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) - 4.3/5.0 (437 reviews) - [BigTime](https://www.g2.com/products/bigtime/reviews) - 4.5/5.0 (1,689 reviews) - [Scoro](https://www.g2.com/products/scoro/reviews) - 4.5/5.0 (480 reviews)