CMap Reviews & Product Details

CMap is a PSA software that helps professional services firms, from consultancies to architecture & engineering practices, manage their people, projects, profits and more - all in one place. We help project-based businesses to move on from spreadsheets and retire homegrown, ad-hoc tools to give them complete visibility, clarity, and control over their firm. Whether it’s winning new business, delivering projects, resourcing, billing, or reporting, it can all be done in one easy-to-use platform. CMap is trusted by over 700 service firms around the globe, from executives, operations leaders, finance teams, and project managers, down to individual consultants and architects. We offer four distinct, sector-specific products: CMap Consulting Edition, CMap AEC edition, CMap PIM & CMap Mail. CMap goes far beyond traditional project management or CRM systems. It’s a modular, fully integrated, cloud-based platform designed to support your entire business lifecycle from the first client conversation to the final invoice. Our core features include: - CRM - Win more of the right work. Track opportunities, manage pipelines, and forecast revenue with accuracy. No more fragmented data or endless email chains. - Project Management - Deliver on time and on budget. Plan projects, allocate resources, and monitor progress with live budget-vs-actual insights and milestone tracking. - Resourcing & Capacity Planning - Match the right people to the right projects. Balance workloads, identify bottlenecks early, and make data-driven decisions about hiring and utilization. - Time & Expenses - Give your teams a simple, intuitive way to log time and expenses from any device. Improve compliance and capture billable time effortlessly. - Billing & Financials - Keep cash flowing and admin low. Automate invoicing, track WIP, manage revenue recognition, and connect seamlessly to your accounting software. - Reporting & Business Intelligence - See the full picture. Real-time dashboards and customizable reports turn data into insight, helping you make faster, more confident decisions. CMap helps professional services firms streamline operations, escape Excel hell, & get back to doing what they do best.

Product Website

Seller

CMAP Software Ltd

Discussions

CMap Community

Languages Supported

English

Product Description

CMap is an integrated project planning and project accounting software designed to help professional services businesses focus on the efficiencies and overall profitability of their projects.

Overview by

Jon Stead

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

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CMap Integrations

(8)

Verified by CMap

CMap Media

Reports should be something you make decisions on, not something you spend hours and hours creating. CMap’s data feeds reports and live, personalised dashboards to give you the info you need to make key decisions swiftly.

CMap comes with a suite of insightful out-of-the-box reports, but that’s just the start. With the ability to create custom in-app reports and gain direct access to your raw data (in Excel or external BI tools like Power BI), reporting capabilities go stratospheric.

With a separate CRM, data is inconsistent. For example, a “deal value” may be nothing more than a number typed into a field. Whereas CMap’s innovative “Fee Estimator” robustly calculates this value, considering roles, rates and deliverables. Separate CRMs are limited to a pipeline-only view, b...

CMap For Outlook is a game-changer for people who live in email. Just received an email from a client to discuss a new potential project? Effortlessly create the opportunity in CMap’s CRM from within Outlook. Need to submit your timesheet? No problem, do it from within Outlook. People love ...

The problem with most resourcing software isn’t the initial set-up of resourcing data: it’s keeping on top of the changes. CMap’s cutting-edge resourcing tools empower you to make super-quick changes and get instant feedback on how they impact the project outcome. With stunning reports that sp...

Many companies only use a fraction of their HR systems. With CMap, we give you the tools & functionality you actually need... and none of the bloat. Thanks to the power of CMap’s “Pages” functionality, setting up a highly configured HR system is a breeze. Performance reviews? Sure thing. I...

CMap is a PSA software that helps professional services firms, from consultancies to architecture & engineering practices, manage their people, projects, profits and more - all in one place.

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Simon D.

Mid-Market (51-1000 emp.)

3/26/2024

"Great for getting the basics right"

4/5

What do you like best about CMap?

Integrated project flow from early stage pipeline, into live project, tracking and billing.

Some good standard reports.

Relatively easy to follow

Good ability to export reports as csv to manipulate data for bespoke reports - but couldn't this be done better in the app?

Good training videos that can be used as aide memoires

Easy to integrate with Xero for billing Review collected by and hosted on G2.com.

What do you dislike about CMap?

No 2 factor authentication without paying for the premium version. Unacceptable in today's world of cybersecurity requirements.

Reporting can be inflexible and difficult to combine data from the different data tables in the application.

Some inconsistency on some of the pages, where sometimes you need to hit Save to record changes and other pages you don't. Review collected by and hosted on G2.com.

Anna C.

Small-Business (50 or fewer emp.)

4/10/2024

"A one-stop for all your project needs"

5/5

What do you like best about CMap?

I have CMAP open all the time as I use it to manage my projects and resource our associates, and to integrate the finances with Sage. The reports that can be produced are ideal for reporting to the Board members. Review collected by and hosted on G2.com.

What do you dislike about CMap?

The only feature I have an issue with is that you cannot go back to a previous date and change the resourcing, but this does mean that you have to keep up to date with all projects. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

6/21/2024

"User Friendly and Supportive CMAP Team"

4.5/5

What do you like best about CMap?

- CMAP is very straightforward and user friendly.

- CMAP Consultants, Support Team and Onboarding Team have been brilliant. Max Stothard has been our consultant, he's been patient with any queries we have and very responsive.

- The phased onboarding process broke it down really nicely for us to implement to the wider team members.

- Our team of 30 use this system daily for filling in timesheets. The overall feedback has been positive and everyone commends it for how quick and easy it is to submit time.

- The features are great, but not ovewhelming either. It breaks down the process really well for us from winning a project to invoicing for the project. Review collected by and hosted on G2.com.

What do you dislike about CMap?

We are still learning to use all of CMAP's functions to get the most out of the platform. Once we have achieved this I couldn't say I disliked anything about CMAP! Review collected by and hosted on G2.com.

What problems is CMap solving and how is that benefiting you?

We used to mannually use Excel for Timesheets and invoices each month which took longer and caused delays. This also lead to human errors happening more regularly due to incorrect invoicing or lack of communication.

CMAP keeps all of this information on one place and should help minimise human error. Review collected by and hosted on G2.com.

Alex W.

Financial Controller

Mid-Market (51-1000 emp.)

3/26/2024

"Friendly, Simple & Nice to use :)"

4.5/5

What do you like best about CMap?

CMAP has the best user interface in the market by a long way... It's ease and firendly layout is a very effective way to ensure uptake and user satisifaction. CMAP guys are always developing their product taking on customer input every step of the way to help develop the product for its users. Review collected by and hosted on G2.com.

What do you dislike about CMap?

There have been some inconsitencies with the way things are named and the linking of certian aspects in the system (ie date ranges need to be update in multiple places for ceratin actions to be able to work). However this is something CMAP are currently working on fixing "connect the dots". Review collected by and hosted on G2.com.

What problems is CMap solving and how is that benefiting you?

CMAP allows us to easily report on up to date financial performance of project across our practice at the click of a button. Gaining a better understanding fo any upcoming shortfalls in project fees or insights in to best practce for management of our projects to ensure the bets outcome for us and the end client. Review collected by and hosted on G2.com.

Alicia A.

Small-Business (50 or fewer emp.)

4/12/2024

"CMAP is the way forward!"

4.5/5

What do you like best about CMap?

Being able to track projects and get reports which have been required for a long time but were not available on previous systems.

I like the way CMAP is set out and how easy to navigate it is, also allowing each task to be assigned to a person, this is really useful. Review collected by and hosted on G2.com.

What do you dislike about CMap?

There are a couple of things CMAP can't do such as looking back at previous things, and therefore being able to get reports for them. Review collected by and hosted on G2.com.

Sarah L.

Small-Business (50 or fewer emp.)

4/19/2024

"Exceptional onboarding"

5/5

What do you like best about CMap?

The customer support from the CMap team during the onboarding process was fist class. The finite detail of the knowledge of the software to make it work for our bespoke consultancy was exceptional. And now that we are established partners the support does not falter with advancements regularly. Review collected by and hosted on G2.com.

What do you dislike about CMap?

I would like the resourcing to be less onerous but have not solutions to offer. It does all it needs to but when projects flex it can be time consuming to update. Review collected by and hosted on G2.com.

Verified User in Consulting

Small-Business (50 or fewer emp.)

4/12/2024

"Powerful business management reporting"

4/5

What do you like best about CMap?

Powerful and sophisticated BI reporting; the standard reports are intuitive and illuminative, and the custom reports allow for a great level of depth in distilling intelligence. I use CMap report outputs to populate a Power BI dashboard; this integration has proved vital.

Timesheets and expenses are very simple to use and populate. Project tracking and performance is great to see in real time. Review collected by and hosted on G2.com.

What do you dislike about CMap?

With the sophistication CMap provides, there is a learning curve for the more advanced reporting. Certain fields are not immediately apparent or hidden elsewhere within custom reports. The scope of reporting is so wide, it can come across as overwhelming. Review collected by and hosted on G2.com.

Verified User in Consulting

Small-Business (50 or fewer emp.)

4/16/2024

"CMAP has really helped our team to understand the progress of all projects"

5/5

What do you like best about CMap?

CMAP is easy to use and has a wide range of functionalities that help team members to understand the detail of each project but also summary views of progress across all projects. Review collected by and hosted on G2.com.

What do you dislike about CMap?

There are no real downsides but there are a lot of functionalities which take time to learn in full, but once confidence is gained they are easy to use. Review collected by and hosted on G2.com.

What problems is CMap solving and how is that benefiting you?

CMAP has helped us to track all projects across the business and to understand in detail the progress of each including profitability and loss. It also allows us to understand staff utilisation uwhich allows us to understand capacity for new projects. The timesheet function is helpful, with inputs possible each day, and staff training records allow us to understand any gaps in professional development. Review collected by and hosted on G2.com.

Verified User in Consulting

Small-Business (50 or fewer emp.)

4/12/2024

"Invaluable insight into your projects performance"

4/5

What do you like best about CMap?

Cmap gives a good overview of project finances, helps to stay on top of invoicing and helps to understand staff capacity. Everything that you need to project manage is in one place and you can add custom pages to suit your business needs. Help desk is very responsive and helpful. Once implemented is easy to use. Review collected by and hosted on G2.com.

What do you dislike about CMap?

You don't know what you don't know.... There are many great features on cmap that we did not know about. They needed to be switched on/activated for our account, but for a long time we did not have them as we did not know they were there and that we needed to ask for them to be activated.

Also custom report building is a great tool, but it takes a bit of time to master it. Review collected by and hosted on G2.com.