The G2 on CMap

CMap Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find CMap to be very straightforward and user-friendly, enhancing efficiency in project operations and timesheet submissions. (6 mentions)

Users praise the responsive and helpful customer support from CMAP, enhancing their overall experience and efficiency. (5 mentions)

Users value the user-friendly features of CMap, enhancing project management and streamlining operations seamlessly. (3 mentions)

Users find CMap's integrations with tools like HubSpot crucial for streamlining operations and enhancing efficiency. (3 mentions)

Users highlight the streamlined project management capabilities of CMap, enhancing efficiency and integration across operations. (3 mentions)

Users value the intuitive design of CMap, finding it user-friendly and effective for managing complex projects. (2 mentions)

Users value the streamlined invoicing procedures of CMap, enhancing efficiency in project management and resource planning. (2 mentions)

Users value the powerful and intuitive BI reporting of CMap, enhancing project management efficiency and insights. (2 mentions)

Users report poor customer support, citing inconsistent help and unresolved issues, particularly with report building and integrations. (3 mentions)

Users find the complexity of the report builder overwhelming, making it challenging to utilize effectively without support. (2 mentions)

Users find the report builder complex, hindering usability and making it hard to upskill team members effectively. (2 mentions)

Users face significant integration issues with CMap, notably persistent problems with HubSpot that remain unresolved. (2 mentions)

Users find the learning curve steep with CMap, especially regarding report building and onboarding complexities. (2 mentions)

Users desire improvements in invoicing features, specifically for reporting on project stages and template bookmarks. (1 mentions)

Users find project management issues in CMap due to alignment needs and confusing scheduling features. (1 mentions)

Top Pros or Advantages of CMap

1. Ease of Use

Users find CMap to be very straightforward and user-friendly, enhancing efficiency in project operations and timesheet submissions.

See 6 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User Friendly and Supportive CMAP Team"

What do you like about CMap?

- CMAP is very straightforward and user friendly. - CMAP Consultants, Support Team and Onboarding Team have been brilliant. Max Stothard has been ou

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you like about CMap?

Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback

2. Customer Support

Users praise the responsive and helpful customer support from CMAP, enhancing their overall experience and efficiency.

See 5 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User Friendly and Supportive CMAP Team"

What do you like about CMap?

- CMAP is very straightforward and user friendly. - CMAP Consultants, Support Team and Onboarding Team have been brilliant. Max Stothard has been ou

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you like about CMap?

Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback

3. Features

Users value the user-friendly features of CMap, enhancing project management and streamlining operations seamlessly.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User Friendly and Supportive CMAP Team"

What do you like about CMap?

- CMAP is very straightforward and user friendly. - CMAP Consultants, Support Team and Onboarding Team have been brilliant. Max Stothard has been ou

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you like about CMap?

Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback

4. Integrations

Users find CMap's integrations with tools like HubSpot crucial for streamlining operations and enhancing efficiency.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you like about CMap?

Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Growth Plan review for SME AEC company"

What do you like about CMap?

Our company have been using CMap for project management, HR, finance integration and BD for 1 year and have found it has particularly helped to stream

5. Project Management

Users highlight the streamlined project management capabilities of CMap, enhancing efficiency and integration across operations.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you like about CMap?

Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Growth Plan review for SME AEC company"

What do you like about CMap?

Our company have been using CMap for project management, HR, finance integration and BD for 1 year and have found it has particularly helped to stream

6. Intuitive

Users value the intuitive design of CMap, finding it user-friendly and effective for managing complex projects.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User Friendly and Supportive CMAP Team"

What do you like about CMap?

- CMAP is very straightforward and user friendly. - CMAP Consultants, Support Team and Onboarding Team have been brilliant. Max Stothard has been ou

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Excellent for Resourcing and Project Tracking"

What do you like about CMap?

The resourcing side of CMap is really easy to use. We have quite a rigid way of resourcing and as a result do not use all of the features CMap offers,

7. Invoicing

Users value the streamlined invoicing procedures of CMap, enhancing efficiency in project management and resource planning.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User Friendly and Supportive CMAP Team"

What do you like about CMap?

- CMAP is very straightforward and user friendly. - CMAP Consultants, Support Team and Onboarding Team have been brilliant. Max Stothard has been ou

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Growth Plan review for SME AEC company"

What do you like about CMap?

Our company have been using CMap for project management, HR, finance integration and BD for 1 year and have found it has particularly helped to stream

8. Reporting Efficiency

Users value the powerful and intuitive BI reporting of CMap, enhancing project management efficiency and insights.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you like about CMap?

Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Excellent for Resourcing and Project Tracking"

What do you like about CMap?

The resourcing side of CMap is really easy to use. We have quite a rigid way of resourcing and as a result do not use all of the features CMap offers,

Top Cons or Disadvantages of CMap

1. Poor Customer Support

Users report poor customer support, citing inconsistent help and unresolved issues, particularly with report building and integrations.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Growth Plan review for SME AEC company"

What do you dislike about CMap?

We have found that at time the help and support hasn't been as tailored to our industry as it could have been.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you dislike about CMap?

Take care which onboarding package you choose: explore with them exactly what the different options offer. Ours felt a bit rushed (though the team wer

2. Complexity

Users find the complexity of the report builder overwhelming, making it challenging to utilize effectively without support.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you dislike about CMap?

Take care which onboarding package you choose: explore with them exactly what the different options offer. Ours felt a bit rushed (though the team wer

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Excellent for Resourcing and Project Tracking"

What do you dislike about CMap?

The report builder is exceptionally complex to use and not intuitive. It is also limited in what you can report on and how you visualise data. It is v

3. Complex Usability

Users find the report builder complex, hindering usability and making it hard to upskill team members effectively.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you dislike about CMap?

Take care which onboarding package you choose: explore with them exactly what the different options offer. Ours felt a bit rushed (though the team wer

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Excellent for Resourcing and Project Tracking"

What do you dislike about CMap?

The report builder is exceptionally complex to use and not intuitive. It is also limited in what you can report on and how you visualise data. It is v

4. Integration Issues

Users face significant integration issues with CMap, notably persistent problems with HubSpot that remain unresolved.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you dislike about CMap?

Take care which onboarding package you choose: explore with them exactly what the different options offer. Ours felt a bit rushed (though the team wer

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Excellent for Resourcing and Project Tracking"

What do you dislike about CMap?

The report builder is exceptionally complex to use and not intuitive. It is also limited in what you can report on and how you visualise data. It is v

5. Learning Curve

Users find the learning curve steep with CMap, especially regarding report building and onboarding complexities.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you dislike about CMap?

Take care which onboarding package you choose: explore with them exactly what the different options offer. Ours felt a bit rushed (though the team wer

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Excellent for Resourcing and Project Tracking"

What do you dislike about CMap?

The report builder is exceptionally complex to use and not intuitive. It is also limited in what you can report on and how you visualise data. It is v

6. Invoicing Issues

Users desire improvements in invoicing features, specifically for reporting on project stages and template bookmarks.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"CMap is easy to use and is a great project management tool"

What do you dislike about CMap?

There are some reporting features I would like to see implemented (ability to report on % complete per stage of a project) and more/different bookmark

7. Project Management Issues

Users find project management issues in CMap due to alignment needs and confusing scheduling features.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"CMap is easy to use and is a great project management tool"

What do you dislike about CMap?

There are some reporting features I would like to see implemented (ability to report on % complete per stage of a project) and more/different bookmark

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Verified User in Management Consulting

Small-Business (50 or fewer emp.)

5/25/2022

"Cmap use"

4/5

What do you like best about CMap?

Easy to use for anyone without any prior experience with management software Review collected by and hosted on G2.com.

What do you dislike about CMap?

I haven't used all the features to be able to pinpoint a dislikable feature Review collected by and hosted on G2.com.

Verified User in Architecture & Planning

Mid-Market (51-1000 emp.)

6/24/2022

"In general good but there are some issues"

4/5

What do you like best about CMap?

The quick live updates on project resource and finances and the graphical layout is clear to understand Review collected by and hosted on G2.com.

What do you dislike about CMap?

It is difficult to generate some reports and it does not link to other programmes without paying for an upgrade! Sometimes difficult to trust the figures Review collected by and hosted on G2.com.

Verified User in Management Consulting

Mid-Market (51-1000 emp.)

6/20/2022

"Good tool with some limitations"

4/5

What do you like best about CMap?

real-time syncing of resource scheduling and projects. Expenses overview very intuitive. Review collected by and hosted on G2.com.

What do you dislike about CMap?

No warning of remaining resources, productivity dashboard not adjustable to a certain time range. A bit difficult to get use to it since it is not very intuitive. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

5/30/2022

"Perfect balance between ease of use and capability"

4/5

What do you like best about CMap?

It is usable straight from the beginning giving further levels of details with continuous usage. Review collected by and hosted on G2.com.

What do you dislike about CMap?

Lack of a classical help menu, I would prefer to be able to search for a solution before approaching the support. Review collected by and hosted on G2.com.