--- title: CM.com Reviews meta\_title: 'CM.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how CM.com works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Development url: https://www.g2.com/categories/development --- # CM.com Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by CM.com but has limited features. Are you part of the CM.com team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to communicate with each other through mobile channels. Conversational Commerce promises just that; you can be exactly where your customers are. Conversational Commerce is the smart combination of all the popular messaging channels, data tools, and payment solutions. It allows customers to contact businesses and finish the path-to-purchase within their favorite messaging channel. Have rich, efficient and customer-centric conversations with your customer on mobile, without any technological barriers. CM.com provides a smart combination of messaging channels, such as SMS, RCS, WhatsApp Business, and Apple Business Chat combined with a Customer Data Platform and other platform features. CM.com is one of the first Cloud Communication Platforms in the world with integrated Payment functionality. The CM.com platform can be used via API and Web App. * * * Seller [CM.com](https://www.g2.com/sellers/cm-com) Discussions [CM.com Community](https://www.g2.com/products/cm-com/discuss) Languages Supported Afrikaans, German, English, French, Italian, Japanese, Dutch, Spanish, Chinese (Simplified) Overview by Nicole de Mocskonyi Show More ## Top-Rated Alternatives [ ![Twilio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Plivo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Plivo") Plivo 4.5/5(747) ](https://www.g2.com/products/plivo/reviews) [ ![Vonage Communications APIs](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vonage Communications APIs") Vonage Communications APIs 4.2/5(404) ](https://www.g2.com/products/vonage-communications-apis/reviews) [ View All Alternatives ](https://www.g2.com/products/cm-com/competitors/alternatives) ## User Insights Average based on 12 real user reviews. [Log in to unlock pricing and user insights](/login) ![Paula B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paula B.") PB Paula B. Head of Marketing Information Services Mid-Market (51-1000 emp.) 3/10/2023 "Two-Way SMS Services and Real-Time Customer Interactions" 3.5/5 What do you like best about CM.com? I like it because that team CM.com provides us with proactive support that helps us at the right time. The app is easy to set up and use for the whole team, and they quickly solve all our queries. The team is also responsive to questions and problems, and helps to quickly move to their solutions if we need a quick solution. Review collected by and hosted on G2.com. What do you dislike about CM.com? I do not see any drawbacks, I am quite satisfied, it would be even better, of course, to lower the price a little Review collected by and hosted on G2.com. What problems is CM.com solving and how is that benefiting you? The benefit of this company is that when using CM.com solves various problems related to communication, such as providing reliable two-way SMS services, improving the efficiency of SMS delivery, the ability to communicate with customers in real time and offering a simple and convenient platform. These solutions benefit us by providing immediate response to customer requests, improving customer service, building trust with partners and helping to quickly identify and solve problems. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/cm-com/pricing) CM.com Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_54b88b94ff470493592e3bdc3a667fc9/sinch.png "Product Avatar Image") Sinch 3.8/5(35) [ Compare Now ](https://www.g2.com/compare/cm-com-vs-sinch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_47d3a1103e64b9c2d8d907d26f16e836/twilio.png "Product Avatar Image") Twilio 4.1/5(530) [ Compare Now ](https://www.g2.com/compare/cm-com-vs-twilio) ##### Categories on G2 [VoIP Providers](https://www.g2.com/categories/voip-providers)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing)[RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging) [VoIP Providers](https://www.g2.com/categories/voip-providers)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing)[RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging)[Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Most secure password app for companies](https://www.g2.com/discussions/most-secure-password-app-for-companies-which-one-stands-out)[Best travel management software in 2025](https://www.g2.com/discussions/which-is-the-best-travel-management-software-in-2025)[What's the best database DevOps platform for a small SaaS team on a tight budget?](https://www.g2.com/discussions/what-s-the-best-database-devops-platform-for-a-small-saas-team-on-a-tight-budget) [Top CPaaS providers for tech companies](https://www.g2.com/discussions/top-cpaas-providers-for-tech-companies-by-business-size)[What social listening tools work well for consumer brands trying to understand what real customers are saying about their products across Reddit, TikTok and forums?](https://www.g2.com/discussions/what-social-listening-tools-work-well-for-consumer-brands-trying-to-understand-what-real-customers-are-saying-about-their-products-across-reddit-tiktok-and-forums)[Best cloud-based HCM solutions for large organizations](https://www.g2.com/discussions/what-are-the-best-cloud-based-hcm-solutions-for-large-organizations) [Show MoreShow Less](javascript:void(0);)