--- title: Clutch Reviews meta\_title: 'Clutch Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 20 reviews by the users' company size, role or industry to find out how Clutch works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 20 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Demand Generation url: https://www.g2.com/categories/demand-generation --- # Clutch Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Clutch but has limited features. Are you part of the Clutch team? [Upgrade your plan](https://my.g2.com/clutch/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Clutch is an AI-powered customer retention and behavior optimization platform for B2C brands. We help retailers, grocers, thrift organizations, and restaurants increase visit frequency, basket size, and lifetime value, by turning customer data into real-time, revenue-driving action. Unlike traditional loyalty software, Clutch unifies: -Customer Data Platform (CDP) -Loyalty & incentive management -Offer & promotion execution -Marketing orchestration -Stored value (gift cards & credits) Into a single decisioning engine that identifies high-value behaviors and automatically motivates customers to repeat them. Clutch enables brands to: -Increase repeat visits and retention -Drive measurable incremental revenue -Reduce discount waste through targeted incentives -Automate personalized campaigns across email, SMS, wallet, and POS -Operate loyalty across ecommerce and physical locations Our platform supports structured and points-based programs, incentive-led growth models, gamified campaigns, and stored value strategies — all powered by real-time segmentation and predictive targeting. From franchise networks to enterprise retail, Clutch helps brands generate more profitable behavior from the customers they already have. * * * Seller [Clutch](https://www.g2.com/sellers/clutch) Discussions [Clutch Community](https://www.g2.com/products/clutch/discuss) Languages Supported English Overview by Kate Atty (VP of Marketing at Clutch) Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/clutch/pricing) ## Top-Rated Alternatives [ ![HubSpot Marketing Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,916) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ ![Adobe Marketo Engage](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adobe Marketo Engage") Adobe Marketo Engage 4.1/5(3,149) ](https://www.g2.com/products/adobe-marketo-engage/reviews) [ ![Dotdigital](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dotdigital") Dotdigital 4.4/5(1,236) ](https://www.g2.com/products/dotdigital/reviews) [ View All Alternatives ](https://www.g2.com/products/clutch/competitors/alternatives) ## User Insights Average based on 20 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 2/6/2018 "Happy Clutch Customer " 4/5 What do you like best about Clutch? Extremely helpful in gaining client and customer thoughts and experiences on your brand. Review collected by and hosted on G2.com. What do you dislike about Clutch? I wish the support was a bit better when running into a problem. Review collected by and hosted on G2.com. Recommendations to others considering Clutch: This will easily give you customer data to analyze in an easy format! Review collected by and hosted on G2.com. What problems is Clutch solving and how is that benefiting you? We have gained a ton more information from our consumers than we ever had before and can actually see the data Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Enterprise (\> 1000 emp.) 10/5/2017 "New Goodwill Denver Loyalty Program and Clutch" 5/5 What do you like best about Clutch? Clutch has been an outstanding partner working with Goodwill Denver to help us design, develop, and test our new loyalty program. We are excited to launch our new program in early 2018. Clutch worked patiently with us as we worked through the requirements phase providing their expertise to assist us in making important business decisions to meet our business goals and needs. Review collected by and hosted on G2.com. What do you dislike about Clutch? There is nothing we dislike about Clutch as of this writing. Review collected by and hosted on G2.com. What problems is Clutch solving and how is that benefiting you? Our primary business goal is to provide a compelling loyalty program for our customers that will extend their commitment to the Goodwill Denver brand, increase awareness of our mission, and make us their preferred choice for their thrift shopping experience in the Colorado front-range region.. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 1/28/2018 "Very Useful" 3.5/5 What do you like best about Clutch? Clutch was very useful to me in my business endevours. Review collected by and hosted on G2.com. What do you dislike about Clutch? It can be a little confusing to use. Wish they would update user interface. Review collected by and hosted on G2.com. Recommendations to others considering Clutch: I would recommend Clutch and would advise people to carefully learn how to use it. It was nice but sometimes slightly difficult. Overall, great. Review collected by and hosted on G2.com. What problems is Clutch solving and how is that benefiting you? I am able to identify useful things for my business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Mid-Market (51-1000 emp.) 1/29/2018 "Good, but needs improvement." 3/5 What do you like best about Clutch? I like how easy it is to navigate and customize your view. Review collected by and hosted on G2.com. What do you dislike about Clutch? I don't like how limited the functions are. Review collected by and hosted on G2.com. Recommendations to others considering Clutch: Beware of the occasional, minor delays, and bug fixes. Review collected by and hosted on G2.com. What problems is Clutch solving and how is that benefiting you? Management and marketing, it makes it convenient to do my job. Review collected by and hosted on G2.com. Show More 1/30/2018 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 9/25/2017 "Provides Great Customer Loyalty program for our brand." 4.5/5 What do you like best about Clutch? I like the easy reporting I can extract from the platform to better understand who our customers are. The customer service portal is also super easy to navigate through. Review collected by and hosted on G2.com. What do you dislike about Clutch? The implementation of the platform took a little longer then expected but overall not a poor experience. Review collected by and hosted on G2.com. What problems is Clutch solving and how is that benefiting you? Providing a rewards program for our loyal customers while obtaining new customers for our brand. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Enterprise (\> 1000 emp.) 1/27/2018 "Great product" 4/5 What do you like best about Clutch? Absolutely love this product! We use it daily in the office and I’m very happy someone has made that amazing software. Review collected by and hosted on G2.com. What do you dislike about Clutch? I honestly don’t dislike anything about it at all. Review collected by and hosted on G2.com. What problems is Clutch solving and how is that benefiting you? None at all Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production") UF Verified User in Food Production Small-Business (50 or fewer emp.) 1/26/2018 "Very good" 5/5 What do you like best about Clutch? This program was very user friendly. I didn’t not have any problems! Review collected by and hosted on G2.com. What do you dislike about Clutch? Everything was excellent. Absolutely no problems. Review collected by and hosted on G2.com. Recommendations to others considering Clutch: You will love it! Review collected by and hosted on G2.com. What problems is Clutch solving and how is that benefiting you? It provides a reliable program to work with. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") EA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 1/26/2018 "Good " 1/5 What do you like best about Clutch? I like the customer service a lot and it shows in everything I do Review collected by and hosted on G2.com. What do you dislike about Clutch? I dislike rude people in the process of dealing with people Review collected by and hosted on G2.com. What problems is Clutch solving and how is that benefiting you? I realize a lot Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") CR Verified User in Retail Small-Business (50 or fewer emp.) 1/29/2018 "The gift that keeps on giving " 4.5/5 What do you like best about Clutch? Good management of gift card disbursement including 3rd party Review collected by and hosted on G2.com. What do you dislike about Clutch? There is not much to dislike about Clutch Review collected by and hosted on G2.com. What problems is Clutch solving and how is that benefiting you? Integration of gift cards for incentive offerings Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Enterprise (\> 1000 emp.) 9/25/2017 "Clutch helped design our customer loyalty program" 4.5/5 What do you like best about Clutch? Their expert advise and their knowledge of best practices from other companies Review collected by and hosted on G2.com. What do you dislike about Clutch? there's really nothing to dislike; they've been very good to us Review collected by and hosted on G2.com. Recommendations to others considering Clutch: check them out! Review collected by and hosted on G2.com. What problems is Clutch solving and how is that benefiting you? Loyalty program Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Clutch? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Clutch ](https://www.g2.com/products/clutch/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago How does Clutch differ from its competition? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-does-clutch-differ-from-its-competition) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago What is the primary focus of Clutch? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-primary-focus-of-clutch) [ View all Discussions ](https://www.g2.com/products/clutch/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/clutch/pricing) Clutch Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0da24e081005ed64c00cf9146edfb014/belly.png "Product Avatar Image") Belly 3.7/5(12) [ Compare Now ](https://www.g2.com/compare/belly-vs-clutch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub 4.4/5(14,916) [ Compare Now ](https://www.g2.com/compare/clutch-vs-hubspot-marketing-hub) ##### Categories on G2 [Marketing Automation](https://www.g2.com/categories/marketing-automation)[Email Marketing](https://www.g2.com/categories/email-marketing)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing) [Marketing Automation](https://www.g2.com/categories/marketing-automation)[Email Marketing](https://www.g2.com/categories/email-marketing)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing)[Customer Data Platform (CDP)](https://www.g2.com/categories/customer-data-platform-cdp)[Loyalty Management](https://www.g2.com/categories/loyalty-management)[Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What low code mobile app builder platforms are most trusted by operations leaders based on user reviews?](https://www.g2.com/discussions/what-low-code-mobile-app-builder-platforms-are-most-trusted-by-operations-leaders-based-on-user-reviews)[Best API lifecycle management platforms](https://www.g2.com/discussions/what-are-the-best-api-lifecycle-management-platforms)[Which website privacy auditing tools offer the best regulation coverage compared to alternatives for organizations evaluating vendors across multiple jurisdictions?](https://www.g2.com/discussions/which-website-privacy-auditing-tools-offer-the-best-regulation-coverage-compared-to-alternatives-for-organizations-evaluating-vendors-across-multiple-jurisdictions) [What's the top-rated hard drive cloning software for businesses that need to clone multiple PCs fast?](https://www.g2.com/discussions/what-s-the-top-rated-hard-drive-cloning-software-for-businesses-that-need-to-clone-multiple-pcs-fast)[Highly recommended sales management software services](https://www.g2.com/discussions/highly-recommended-sales-management-software-services)[Pros and Cons Details](https://www.g2.com/products/clutch/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)