--- title: Cludo Search Reviews meta_title: 'Cludo Search Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 34 reviews by the users' company size, role or industry to find out how Cludo Search works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 34 scale: '5' date_modified: '2026-08-07' parent_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Cludo Search Reviews **Vendor:** Cludo **Category:** [Site Search Software](https://www.g2.com/categories/site-search-software) **Average Rating:** 4.4/5.0 **Total Reviews:** 34 ## About Cludo Search Cludo is an AI-powered search and answer platform for content-rich websites. We help organizations in Higher Education, Public Sector, and Tourism turn searches into accurate, self-service answers — reducing support demand and improving visitor experience. Products include AI Search, AI Summary, AI Chat, AI Mode, and a no-code Experience Builder. Works on any website. No developer dependency. GDPR-compliant with EU servers. Trusted by Bank of England, Cisco, Boise State University, Visit Denmark, and hundreds more. ## Cludo Search Pros & Cons **What users like:** - Users find Cludo Search to be **very easy to use** , appreciating its user-friendly interface and seamless integration. (3 reviews) - Users value the **exceptional customer support** from Cludo, highlighting their attentive service and genuine relationships. (2 reviews) - Users appreciate the **ease of use** of Cludo Search, finding it intuitive and well-supported for their needs. (2 reviews) - Users value the **exceptional support** from Cludo, highlighting their genuine service and commitment to customer success. (2 reviews) - Users find Cludo's **search functionality exceptional** , enhancing user experience with easy integration and improved site search quality. (2 reviews) - Users value the **customizable search features** for enhancing content creation and prioritizing results effectively. (1 reviews) - Customization (1 reviews) - Ease of Management (1 reviews) - Users commend the **easy integrations** of Cludo Search, allowing seamless access to vital information for everyone. (1 reviews) - Fast Search (1 reviews) **What users dislike:** - Users find a **lack of information** in tracking individual support ticket statuses, complicating their experience with Cludo. (1 reviews) - Users find **learning difficulties** arise from lacking training or documentation during the transition of inherited setups. (1 reviews) - Users experience **delayed customer support** due to the European-based team, impacting timely assistance for North American queries. (1 reviews) - Users often require **additional tech support** initially to optimize content identification across multiple sources under one domain. (1 reviews) - Users find the **setup difficulty** overwhelming without proper documentation or training, though Cludo offers support to alleviate this. (1 reviews) ## Cludo Search Reviews ### 1. Good, but it's no Google. **Rating:** 3.0/5.0 stars **Reviewed by:** Logan G. | Champion of Innovation, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2019 **What do you like best about Cludo Search?** Cludo's interface is fairly easy to use. Easy to tailor results and set rankings. **What do you dislike about Cludo Search?** Site search performing poorly is our most-received complaint about our website from our users. They expect it to perform just as well as Google or Bing. Cludo has said that the largest reason we're seeing poor results is because the quality of our content (my team consists of two people and many web authors creating content for nearly 20,000 pages). It seems that my team and I have to practically tailor every result to make sure it's returning relevant pages, and we frankly don't have time for that. **Recommendations to others considering Cludo Search:** Definitely evaluate your options. Google and Azure both offer very competitive offerings, especially considering their price points. **What problems is Cludo Search solving and how is that benefiting you?** We had an aging Google Search Appliance that we were using beyond its EOL. The appliance had a very sticky cache and it became unreliable when crawling pages. ### 2. Easy to setup - difficult for users to find what they search for **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2018 **What do you like best about Cludo Search?** Easy to use, easy to administrate, okay interface **What do you dislike about Cludo Search?** You can't change much with the 'out of the box' features **What problems is Cludo Search solving and how is that benefiting you?** Users to search for answers to their problems / questions **Official Response from Jennifer Nesbit:** > Hi there, Thank you for taking the time to write a review! It's great to hear that Cludo easy to use and is helping your visitors find the answers to their problems and questions through search. I'd love to get your feedback on what specific features you're looking to change so I can relay those to my product team. Please feel free to send your feedback and feature recommendations directly to me at jp@cludo.com. Thank you for choosing Cludo and please do not hesitate to contact me or our support team (support@cludo.com) with any questions or concerns! Best, Jennifer Nesbit, Manager of Customer Experience ## Cludo Search Discussions - [What browsers does Cludo support?](https://www.g2.com/discussions/10497-what-browsers-does-cludo-support) - 1 comment, 1 upvote - [View Cludo Search pricing details and edition comparison](https://www.g2.com/products/cludo-search/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+01%3A06%3A52+-0500&secure%5Bsession_id%5D=9576fa16-3fbd-4f43-b17a-c5beb079790b&secure%5Btoken%5D=49be0cd935e840e585bf919731e9aa0fd45d1b4ace83c8f1acd9a3c5c3a407f7&format=llm_user) ## Cludo Search Integrations - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) - [Cascade CMS](https://www.g2.com/products/cascade-cms/reviews) - [Drupal](https://www.g2.com/products/ibby-drupal/reviews) - [Drupal](https://www.g2.com/products/drupal/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) - [Kentico](https://www.g2.com/products/kentico/reviews) - [Optimizely Content Management System](https://www.g2.com/products/optimizely-content-management-system/reviews) - [Progress Sitefinity](https://www.g2.com/products/progress-sitefinity/reviews) - [Sitecore](https://www.g2.com/products/sourceved-consultancy-services-sitecore/reviews) - [Siteimprove](https://www.g2.com/products/siteimprove/reviews) - [Umbraco](https://www.g2.com/products/umbraco/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Cludo Search Features **Content Management** - Archiving - Insight Engines - Search Analysis - Insight Engines - Intelligent Search - Sentiment Analysis - Text Analysis **Compatibility** - Federated Search - File Types - Global Language Support **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - AI/Machine Learning **Agentic AI - Site Search** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Content Discovery** - Search Interface - Insight Engines - AI Functionality - Insight Engines - NLP Functionality - Insight Engines - Structured Navigation - Insight Engines - Machine Learning - Insight Engines - Full Text Search - Semantic Search - AI/Machine Learning **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Highlighting - Natural Language - Full Text Search **Search Experience Management - Site Search** - Query Suggestions - Typo Tolerance - Synonyms - Natural Language - Rankings - Personalization **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search - Fuzzy Search **Functionality** - Personalization - Search Analytics - Integrations - Visual Analytics - Real-Time Analytics **Generative AI** - AI Text Summarization - Multiple Data Sources - Generative AI **Functionality - Site Search** - Search Analytics - Integrations - Federated Search - Multi-Language Support **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **Additional Functionality** - Sentiment Analysis - Data Import/Export - Behavior Tracking - Data Storage Management - Single Sign On - AI Copilot - API - Multiple Data Sources - Activity Dashboard - Forecasting - Metadata Management - File Management - Text Analysis - Drag & Drop - Compliance Management - Tagging - Indexing - Autocomplete - For eCommerce - Customer Database - Catalog Management - Query Suggestions - Document Management - Access Controls/Permissions - Content Management - Generative AI - Task Management - Reporting & Statistics - Search/Filter - Data Capture and Transfer - Data Visualization - Alerts/Notifications - For Enterprises - User Management **Additional Functionality** - Analytics - Data Source Connectors - Multi-Language - Data Security - Search/Filter - AI Copilot - Knowledge Management - Reporting & Statistics - Data Extraction - Natural Language Processing - Third-Party Integrations - Data Visualization - Recommendations - Access Controls/Permissions - Automatic Backup - Compliance Management - Augmented Analytics - Data Aggregation - Intent Recognition - Indexing - Personalization - Activity Dashboard - Usage Tracking/Analytics - Data Classification - Data Discovery - Behavioral Analytics - Data Capture and Transfer **Generative AI - Site Search** - Text Generation - Text Summarization **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms ## Top Cludo Search Alternatives - [Elasticsearch](https://www.g2.com/products/elastic-elasticsearch/reviews) - 4.5/5.0 (288 reviews) - [Algolia](https://www.g2.com/products/algolia/reviews) - 4.5/5.0 (430 reviews) - [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) - 4.8/5.0 (428 reviews)